# No Letting Go — Full Content Index > No Letting Go provides professional property inventory management, check-in, check-out, inspections and compliance reporting services for letting agents, property managers and landlords across the UK. With nationwide coverage and digital reporting tools, No Letting Go helps property professionals protect their portfolios, support tenancy compliance and maintain clear audit trails. ## EPCs, HHSRS and Decent Homes: What Agents Should Review Now URL: https://nolettinggo.co.uk/blog/epcs-hhsrs-and-decent-homes-what-agents-should-review-now/ Published: 2026-08-21 Categories: Energy Performance Certificate, Letting Agents Find out how EPC requirements, the Housing Health and Safety Rating System, and the Decent Homes Standard are shaping property compliance in 2026. Property compliance has expanded well beyond annual gas safety checks and electrical safety checks. Today's letting agents must also consider energy efficiency, housing conditions and the overall quality of rental accommodation. As regulation continues to evolve, staying ahead of these requirements helps landlords avoid costly surprises while providing safer homes for tenants. Why EPCs Remain a Priority Energy Performance Certificates (EPCs) continue to play a central role in the private rented sector. The government's longer-term ambition remains for rental properties to achieve higher energy efficiency standards, encouraging landlords to improve insulation, heating systems and overall property performance. The Renters' Rights Act briefing highlights the government's target of EPC C for privately rented homes by 2030, alongside proposed changes to how EPC performance may be measured in the future. Rather than waiting until any future deadlines approach, many landlords are already planning upgrades that improve both compliance and tenant satisfaction. Understanding HHSRS The Housing Health and Safety Rating System (HHSRS) assesses hazards that could affect occupants' health and wellbeing. It covers a wide range of risks, including damp, excess cold, fire safety, electrical hazards and falls. Routine property visits help identify these issues before they develop into more significant problems. The Decent Homes Standard The Decent Homes Standard is expected to have an increasing impact on the private rented sector, setting expectations around repair, safety, thermal comfort and modern facilities. According to No Letting Go's compliance briefing, the standard introduces a condition-based approach while placing greater emphasis on hazard prevention and timely repairs. For agents, this means routine property visits and detailed property reports become even more valuable, helping landlords identify maintenance requirements early and maintain higher property standards. Why Digital Property Reports Make a Difference Professional property reports provide a consistent record of a property's condition throughout the tenancy. Photographs,… ## Right to Rent Checks: Common Compliance Mistakes URL: https://nolettinggo.co.uk/blog/right-to-rent-checks-common-compliance-mistakes/ Published: 2026-08-21 Categories: Letting Agents, Renters Rights Act Right to Rent checks have been a legal requirement in England for several years, yet compliance mistakes continue to occur across the private rented sector. In most cases, the problem isn't a lack of… Right to Rent checks have been a legal requirement in England for several years, yet compliance mistakes continue to occur across the private rented sector. In most cases, the problem isn't a lack of understanding of the legislation. Instead, it stems from inconsistent record keeping, missing documentation, failing to complete follow-up checks, or not retaining sufficient evidence that checks were carried out correctly. As compliance expectations continue to increase and the Renters' Rights Act places greater emphasis on professional tenancy management, accurate record keeping and demonstrating compliance, maintaining a clear digital audit trail is becoming just as important as completing the checks themselves. Why Record Keeping Matters A successful Right to Rent process doesn't finish once a prospective tenant's identity has been verified. Letting agents and landlords should retain clear records showing what documents were checked, when the verification took place, who carried out the process and which verification method was used. These records should be stored securely alongside the tenancy documentation, as they provide vital evidence if compliance is ever questioned by the Home Office, making it much easier to demonstrate that the correct process was followed. Understanding the Different Types of Right to Rent Checks There is no single method for carrying out a Right to Rent check. The correct process depends on the tenant's immigration status and the documents they provide. For British and Irish citizens, checks may be completed manually by examining original identity documents in the presence of the holder or digitally through a certified Identity Service Provider (IDSP). An IDSP uses Identity Document Validation Technology (IDVT) to verify eligible identity documents remotely, allowing letting agents to complete compliant identity checks more efficiently while reducing the need for face-to-face appointments. For individuals who hold an eVisa or another form of digital immigration status, agents must… ## Smoke Alarm and CO Compliance Mistakes Letting Agents Need to Know About URL: https://nolettinggo.co.uk/blog/smoke-alarm-and-co-compliance-mistakes-letting-agents-need-to-know-about/ Published: 2026-08-21 Categories: Letting Agents, Uncategorized Find out the most common smoke alarm and carbon monoxide compliance mistakes letting agents and property managers should avoid, and how accurate property records help demonstrate compliance. Smoke alarms and carbon monoxide alarms are among the simplest safety requirements in the private rented sector, yet they continue to create compliance issues for letting agents and property managers. Many landlords believe installing alarms once is enough, but agents responsible for managing properties know compliance goes much further than simply fitting a device to the ceiling. Regular property visits, testing where appropriate and accurate record keeping all play an important role in demonstrating that safety obligations have been met. As property standards continue to receive greater scrutiny, maintaining clear evidence of these checks has become just as important as carrying them out. Understanding the Current Requirements Smoke alarms must be installed on every storey of a rental property where there is a room used as living accommodation. Carbon monoxide alarms are required in rooms containing a fixed combustion appliance, with further requirements expanding in recent years to improve tenant safety. Although these rules are well established, many landlords assume their responsibilities end once the alarms have been installed. In reality, the legislation also expects alarms to be in working order at the start of every new tenancy, and landlords should respond promptly if tenants report a fault during the tenancy. For letting agents and property managers, ensuring these requirements are met and properly documented helps protect both clients and the agency if compliance is ever questioned. The Most Common Compliance Mistakes One of the biggest mistakes is failing to test alarms during check-in appointments. Many inventory reports confirm that smoke and carbon monoxide alarms are present but don't record whether they were tested. If a dispute arises later, proving that the alarms were functioning at the start of the tenancy becomes much more difficult. Another common issue is replacing batteries without recording when the work was completed. While this… ## Digital Compliance in Lettings: Why Audit Trails Matter More in 2026 URL: https://nolettinggo.co.uk/blog/digital-compliance-in-lettings-why-audit-trails-matter-more-in-2026/ Published: 2026-08-21 Categories: Letting Agents, London property, Uncategorized Find out why digital audit trails are becoming essential for letting agents and landlords in 2026, and how document delivery, property reporting and tenant acknowledgements help demonstrate complianc… he way letting agents demonstrate compliance is changing.For years, staying compliant largely meant carrying out the right tasks completing inventories, serving legal documents, arranging property visits and responding to maintenance issues. While these responsibilities remain the same, 2026 has introduced a new challenge. It's no longer enough to say a task was completed; you need to be able to prove it.The introduction of the Renters' Rights Act, alongside the new Private Rented Sector Database and mandatory Ombudsman, has placed greater emphasis on evidence-based property management. Every communication, property report, document and signature could become part of a future complaint or possession case. Without a clear audit trail, landlords and agents may struggle to demonstrate that they have met their legal obligations.The Renters' Rights Act also places increased importance on retaining proof of tenant disclosures, property reports and compliance documentation throughout the tenancy. For professional letting agents, digital compliance has become a key part of risk management. It protects letting agents and their landlord clients, supports tenants and creates a transparent record that can be relied upon if questions arise months or even years later. The Shift from Compliance to Proof of Compliance Property management has always involved a significant amount of administration, but today's regulatory environment expects those records to be accurate, accessible and easy to verify. Imagine a tenant claims they never received an EPC before moving in. Perhaps a landlord needs to demonstrate that smoke alarms were tested during the check-in report, or an Ombudsman requests evidence showing how a maintenance complaint was handled. In each of these situations, simply saying the work was completed isn't enough. The strongest evidence is a complete digital audit trail that records exactly what happened, when it happened and who was involved. This shift isn't designed to create more paperwork. Instead, it's… ## Preparing for Ombudsman Investigations: The Importance of Documentation URL: https://nolettinggo.co.uk/blog/preparing-for-ombudsman-investigations-the-importance-of-documentation/ Published: 2026-07-05 Categories: Landlords, Letting Agents, London property, property management Learn how strong documentation helps letting agents respond effectively to ombudsman investigations, complaints, and tenancy disputes. As regulation across the private rented sector continues to evolve, ombudsman investigations and formal complaints are becoming an increasingly important consideration for letting agents. When disputes escalate beyond informal resolution, documentation often becomes the deciding factor in demonstrating compliance, professionalism, and appropriate conduct. Agencies that maintain clear and organised records place themselves in a much stronger position when responding to investigations or complaints. Why Ombudsman Complaints Are Increasing Greater regulatory oversight and higher consumer expectations have contributed to an increase in formal complaints across the lettings sector. Common areas of concern include: Delays in repairs and maintenance Communication issues Deposit disputes Property condition disagreements Compliance failures Complaint handling procedures Where evidence is incomplete or difficult to access, agents may find it harder to demonstrate that appropriate action was taken. What Investigators Typically Look For Ombudsman investigations generally focus on the evidence available to support decision-making and actions taken throughout the tenancy. This may include: Communication records Response times Signed agreements Routine inspection reports Maintenance records Compliance documentation Complaint handling procedures Well-maintained records help demonstrate professionalism, consistency, and due diligence. Inventories and Property Reports Provide Valuable Evidence Property reporting often plays a significant role in dispute resolution. Independent inventories, check-in reports, routine inspections, and check-out reports provide an objective record of property condition throughout the tenancy. This documentation can help establish facts clearly and reduce reliance on conflicting recollections from either party. No Letting Go's professionally prepared reports are designed to support transparency, accountability, and fair dispute resolution. Digital Audit Trails Strengthen Investigations Digital systems provide a clear history of actions and communications. They help agents evidence: When documents were issued When tenants responded When inspections took place When maintenance issues were reported When actions were completed Access to accurate audit trails can significantly strengthen an agent's position during formal investigations.… ## What Records Should Letting Agents Keep Under the Renters’ Rights Act? URL: https://nolettinggo.co.uk/blog/what-records-should-letting-agents-keep-under-the-renters-rights-act/ Published: 2026-07-04 Categories: Landlords, London property, property management Learn which documents and records letting agents should retain to support compliance, dispute resolution, and landlord protection under the Renters' Rights Act. The Renters' Rights Act places greater emphasis on transparency, compliance, and evidence throughout the tenancy lifecycle. For letting agents, maintaining accurate and accessible records is no longer simply good practice. It is a key part of protecting landlords, demonstrating compliance, and responding effectively to disputes or complaints. Agencies that invest in robust record-keeping systems will be far better positioned to manage risk and meet evolving regulatory expectations. Why Record Keeping Matters More Than Ever Under the new legislative framework, landlords and agents may need stronger evidence to support: Possession claims Rent arrears cases Property damage disputes Compliance investigations Ombudsman complaints Without reliable documentation, it can become significantly more difficult to demonstrate that procedures have been followed correctly. Clear records help agents evidence actions taken, communications issued, and responsibilities fulfilled throughout the tenancy. Key Records Letting Agents Should Keep Property Inventories Detailed inventories should include: Written descriptions Time-stamped photographs Condition assessments Meter readings Key records Safety observations Independent inventories provide important evidence when disputes arise regarding property condition or deposit deductions. Check-In and Check-Out Reports Agents should retain: Signed reports Tenant comments Cleaning evidence Damage comparisons Digital acknowledgements These reports provide a clear record of how the property's condition has changed during the tenancy. Routine Inspection Reports Routine inspections help demonstrate proactive property management and provide ongoing evidence of property condition. Inspection records can help identify maintenance concerns, monitor tenancy compliance, and support dispute resolution where necessary. Compliance Documentation Important records include: Gas Safety Certificates EPCs Electrical inspection reports Smoke and carbon monoxide alarm testing records Legionella risk assessments Right to Rent documentation Maintaining accurate compliance records can help agents demonstrate that statutory obligations have been met. Maintenance and Repair Records Agents should maintain records of: Repair requests Contractor visits Completed works Inspection findings Communication timelines A clear maintenance history can… ## How Digital Signatures Help Letting Agents Stay Compliant URL: https://nolettinggo.co.uk/blog/how-digital-signatures-help-letting-agents-stay-compliant/ Published: 2026-07-03 Categories: Landlords, Letting Agents, London property, property management Learn how digital signatures improve compliance, reduce administration, and create reliable audit trails for letting agents. Compliance responsibilities for letting agents continue to expand. From tenancy agreements and prescribed information to inventories and check-in documentation, agencies are expected to maintain accurate records and demonstrate clear processes throughout the tenancy lifecycle. Managing signatures manually can introduce delays, create inconsistencies, and increase the risk of missing documentation. Digital signature technology has become an important tool for modern agencies because it helps streamline administration while creating secure, traceable records that support compliance requirements. Why Traditional Paper Processes Create Challenges Paper-based systems often create unnecessary administrative burdens. Common issues include: Lost documents Delayed tenancy progression Missing signatures Unclear signing dates Disputes over document receipt Difficulties retrieving historic records When a dispute or complaint arises, agents need to demonstrate that important documents were issued, received, and acknowledged correctly. Paper records can make this process time-consuming and difficult to evidence. The Compliance Benefits of Digital Signatures Digital signature systems help agencies maintain stronger documentation and more reliable audit trails. Create Clear Audit Trails Electronic signing platforms automatically record: Time stamps Signing history IP addresses Document versions This information can provide valuable evidence if questions arise regarding tenancy documentation or compliance procedures. Reduce Administrative Delays Documents can be signed remotely, allowing tenants to complete paperwork quickly and efficiently without visiting an office. This helps reduce bottlenecks during busy move-in periods. Improve Document Storage Digital records can be organised, stored securely, and retrieved quickly whenever required. This is particularly useful when responding to landlord queries, tenant complaints, or regulatory investigations. Improve Consistency Automated workflows help ensure documentation is completed correctly and reduce the risk of missing signatures or incomplete paperwork. Supporting Inventory and Check-In Processes Signed inventories play an important role in protecting both landlords and tenants. Without clear acknowledgement from the tenant, it can be more difficult to demonstrate agreement regarding the property's… ## How Letting Agents Can Prepare for a Rise in Tenant Disputes After Section 21 Ends URL: https://nolettinggo.co.uk/blog/how-letting-agents-can-prepare-for-a-rise-in-tenant-disputes-after-section-21-ends/ Published: 2026-07-02 Categories: Landlord advice, Letting Agents Learn the practical steps letting agents can take to reduce tenant disputes after the end of Section 21 through stronger documentation, digital processes, inventories, and compliance management. The abolition of Section 21 under the Renters' Rights Act marks one of the most significant changes to the private rented sector in recent years. While the legislation is designed to provide tenants with greater security, it also places increased emphasis on evidence, compliance, and professional property management. As possession processes become more reliant on specific grounds and supporting documentation, letting agents will need robust systems in place to protect landlords' interests while maintaining positive relationships with tenants. For agencies that prepare now, the transition will be far easier to manage. Strong documentation, clear communication, and reliable audit trails will become increasingly important when dealing with disputes, complaints, and possession proceedings. At No Letting Go, we see first-hand how professional reporting, digital records, and consistent processes help agents reduce risk and demonstrate compliance throughout the tenancy lifecycle. Why Tenant Disputes Could Increase The Renters' Rights Act introduces substantial changes to the way tenancies are managed and possession is sought. As a result: Landlords will rely more heavily on statutory possession grounds Evidence requirements are likely to receive greater scrutiny Ombudsman involvement may increase Disputes relating to repairs, property condition, and rent arrears may become more formalised Deposit disputes may become more difficult to resolve without comprehensive documentation Where Section 21 previously allowed landlords to regain possession without proving fault, future cases will often require clear supporting evidence. This places documentation firmly at the centre of effective property management. The Growing Importance of Property Inventories Property condition remains one of the most common causes of tenancy disputes. Without a detailed inventory and check-out report, it can be extremely difficult to demonstrate damage beyond fair wear and tear or support deductions from a tenancy deposit. Professional inventory reporting should include: Detailed written descriptions High-quality photographs Meter readings Safety compliance records Tenant acknowledgements… ## The End-of-Tenancy Process Explained: A Landlord’s Guide to Notice, Check-Outs and Deposit Disputes URL: https://nolettinggo.co.uk/blog/the-end-of-tenancy-process-explained-notice-check-outs-deposit-disputes-no-letting-go/ Published: 2026-06-05 Categories: End of tenancy, Guest Post, Landlord advice A practical landlord’s guide to the end-of-tenancy process — from validating notice and arranging a professional check-out report, to handling deposit deductions and navigating arbitration. When a tenant gives notice to leave a rental property, it triggers a series of important steps for landlords. Understanding the end-of-tenancy process can help you avoid disputes, protect your investment, and ensure a smooth transition to your next tenancy.   Checking Whether a Tenant’s Notice Is Valid The first step is to confirm that the tenant has served notice correctly in accordance with the tenancy agreement. In most cases, a tenant’s notice period must align with their rent payment dates. Under the Renters’ Rights Act — which came into force in May 2026 and abolished Section 21 ‘no fault’ evictions — all tenancies in England are now periodic rather than fixed-term. For tenants on an Assured Periodic Tenancy (APT), the required notice period is two months. If the tenant originally signed an Assured Shorthold Tenancy (AST) before the Act came into force, the notice terms outlined in that agreement may still apply for the time being, but landlords should verify their specific position with a legal professional.   Arranging a Check-Out Report Once the tenancy end date has been confirmed, landlords should arrange for a check-out report to be completed. Ideally this should take place on the final day of the tenancy to ensure the report accurately reflects the condition of the property at the point of handover.   Should Landlords Use a Professional Inventory Company? Using a professional inventory company for both check-in and check-out reports is strongly recommended. A professionally prepared report is impartial and carries significantly more weight with tenancy deposit protection schemes in the event of a dispute than a landlord’s own notes or photographs. No Letting Go is the UK’s leading independent provider of professional property condition reporting, with a national network of trained inventory specialists. Using the same provider throughout a tenancy ensures… ## Decent Homes Standard & Awaab’s Law (PRS): What Landlords and Property Managers Should Expect — and How to Prepare URL: https://nolettinggo.co.uk/blog/decent-homes-standard-awaabs-law-prs-what-landlords-and-property-managers-should-expect-and-how-to-prepare/ Published: 2026-06-04 Categories: block management, Landlords, property management, Renters Rights Act Learn how the Decent Homes Standard and Awaab’s Law could impact private landlords and letting agents, including damp and mould compliance, inspections, HHSRS, and property reporting. The private rented sector (PRS) is entering a new era of accountability. With the government planning to modernise the Decent Homes Standard (DHS) and extend Awaab’s Law into the PRS, landlords and property managers will face much greater scrutiny over property conditions, response times, and record keeping. While consultation timelines are still being confirmed, the direction is already clear: landlords will be expected to take a far more proactive approach to housing conditions, particularly around damp, mould, and health hazards. For property professionals, this is not just about compliance — it is about demonstrating clear due diligence through inspections, maintenance records, and evidence-based reporting. What Is the Decent Homes Standard? The Decent Homes Standard PRS is expected to introduce a clearer baseline for acceptable rental housing conditions in the private rented sector. Originally created for social housing, the standard is designed to ensure homes are: Safe and free from serious hazards In a reasonable state of repair Equipped with modern facilities Warm and energy efficient For landlords and managing agents, this means greater focus on preventative maintenance and ongoing monitoring of property condition — not simply reacting when something goes wrong. What Is Awaab’s Law — and Why Does It Matter? Awaab’s Law was introduced following the tragic death of two-year-old Awaab Ishak in 2020. Awaab died after prolonged exposure to severe damp and mould in his family’s social housing property. Investigations found that repeated complaints about mould and condensation had not been dealt with appropriately. The case highlighted serious failures in how housing hazards were identified, escalated, and resolved. As a result, the government introduced Awaab’s Law to create legally enforceable timeframes for investigating and repairing dangerous housing conditions. Although initially focused on social housing, the government has confirmed plans to extend the law into the private rented sector,… ## The PRS Database & Landlord Ombudsman: What Agents Must Collect, Publish and Prove (Late 2026 → 2028) URL: https://nolettinggo.co.uk/blog/the-prs-database-landlord-ombudsman-what-agents-must-collect-publish-and-prove-late-2026-%e2%86%92-2028/ Published: 2026-05-28 Categories: Uncategorized Prepare for the PRS Database and Landlord Ombudsman reforms. Learn what agents must collect, publish and prove from 2026 to 2028. The private rented sector is entering one of the most significant regulatory shifts in decades. With the introduction of the PRS Database (landlord register) and the new Landlord Ombudsman scheme, landlords and letting agents will soon face much higher expectations around compliance, transparency, and record keeping. While many of the legal obligations themselves are not new, the way they are monitored, evidenced, and enforced is changing rapidly. The message from government is clear: the sector is moving towards a fully traceable, evidence-led compliance model. For property managers and landlords, that means the time to improve data hygiene, certificate management, and document capture is now — not when enforcement begins. What Is the PRS Database? The new PRS Database is a central digital register intended to record information about landlords, rental properties, and compliance obligations across England. Often referred to as a future landlord register, the system is expected to: Identify who owns and manages rental properties Store key property and compliance information Improve transparency for tenants and regulators Support enforcement activity Link directly with dispute resolution processes The database forms part of the wider reforms introduced under the Renters’ Rights Act and is intended to create a more accountable and professional private rented sector. For landlords and agents, this means compliance records will no longer simply sit in filing cabinets or disconnected software systems — they will need to be accessible, current, and provable. The Rollout Timeline: Late 2026 → 2028 The government’s current implementation roadmap places both the PRS Database and the Landlord Ombudsman within the Phase 2 reforms from late 2026 onwards. Here’s what the industry currently expects: Late 2026 – Initial Rollout Begins PRS Database launched in stages Early registration requirements introduced Landlord and property data collection begins Ombudsman scheme opens as part of wider reforms 2027… ## Section 8 Possession Grounds: A Complete Guide for Letting Agents (2026) URL: https://nolettinggo.co.uk/blog/section-8-possession-grounds-a-complete-guide-for-letting-agents-2026/ Published: 2026-05-14 Categories: Landlords, Property Inventory Management, Property News, Renters Rights Act Section 8 possession grounds explained for letting agents — mandatory vs discretionary grounds, evidence, notice rules and realistic timelines post-Section 21. Section 8 possession grounds are now the primary route for letting agents to help landlords regain possession of a property where there is a lawful reason to do so. With the shift away from Section 21, the focus is now on proving a valid ground, serving notice correctly and building a strong evidence trail. For letting agents, that means possession is no longer about procedural simplicity. It is about knowing which ground applies, what documents are needed and how to present a case that can stand up in court. What Are Section 8 Possession Grounds? Section 8 possession grounds are the legal reasons a landlord can rely on to seek possession of a rental property. Each ground has a specific purpose, and the landlord must prove that the facts fit the ground being used. Some grounds are mandatory, which means the court must usually grant possession if the ground is proven. Others are discretionary, which means the court still decides whether it is reasonable to make a possession order. For letting agents, understanding the difference matters because the strength of the case depends on both the legal ground and the quality of the evidence supporting it. Mandatory vs Discretionary Grounds The best way to understand Section 8 possession grounds is to separate them into two groups: mandatory and discretionary. Mandatory grounds are usually stronger because the court has less room to refuse possession once the legal test is met. Discretionary grounds are more flexible, but they also require more persuasion. The judge will look at the landlord's position, the tenant's circumstances and whether possession is reasonable in the circumstances. Mandatory vs Discretionary at a Glance Ground type What it means Example grounds Typical notice period Mandatory If proven, possession is usually granted Ground 1, 1A, 8, 8A, 2, 4A, 6,… ## Strengthening Property Inventory Services and Lettings Compliance Across the UK URL: https://nolettinggo.co.uk/blog/strengthening-property-inventory-services-and-lettings-compliance-across-the-uk/ Published: 2026-04-30 Categories: No Letting Go Team, Uncategorized Discover how NLG Investment Group strengthens property inventory services & lettings compliance with Warner Property Services across the UK. NLG Investment Group has announced the acquisition of Warner Property Services, bringing together three established names in the property sector—No Letting Go, Warner Property Services, and Kaptur Software—to deliver a stronger, more connected approach to property inventory services and lettings compliance in the UK. This strategic move enhances the group’s ability to support letting agents, landlords, and build-to-rent operators with scalable inventory management solutions, combining national coverage with trusted regional expertise. Nick Lyons, CEO, commented: "This is an exciting step forward for the group and for the wider lettings market. By bringing together strong regional expertise, a national delivery network and market-leading reporting technology, we are building a nationwide inventory and property compliance service solution that reflects where the industry is heading. The ability to provide consistent, high-quality evidence and data in these changing times is and will become increasingly important, and this partnership positions us strongly to support our clients now and into the future." A More Connected Approach to Inventory Management in the UK Mark Weller’s appointment as Regional Director for the South East marks an important step in strengthening the group’s regional leadership. Having led Warner Property Services since its establishment in 2008, Mark brings nearly two decades of experience, deep local market knowledge, and a strong reputation for client-focused service. In his new role, he will focus on driving growth across the South East, supporting clients on the ground while ensuring the high standards Warner is known for continue to be delivered under the wider group structure. The integration of No Letting Go, Warner Property Services, and Kaptur Software creates a comprehensive service offering designed to meet the growing demands of the lettings market. No Letting Go provides a nationwide network of inventory specialists, delivering consistent and compliant property reporting at scale Warner Property Services brings… ## From Fixed Terms to Rolling Tenancies: How Property Visits and Inventories Protect Income URL: https://nolettinggo.co.uk/blog/fixed-terms-to-rolling-tenancies-property-visits-inventories/ Published: 2026-04-10 Categories: Renters Rights Act Learn how property visits, inventories and check-out reporting protect income in a rolling-tenancy market, reduce disputes and strengthen evidence. The private rented sector is changing The private rented sector is moving into a new phase. As tenancies move away from fixed terms and toward periodic arrangements, landlords and agents need a more proactive way to protect income, reduce disputes and stay in control of their portfolios. In this environment, income protection depends on more than collecting rent and reacting to problems. It depends on being able to show what condition the property was in at the start, what changed during the tenancy and what the final state looked like at check-out. That is why presence + paperwork is becoming the new standard. Why rolling tenancies increase the need for evidence Fixed-term tenancies used to create a natural review point. Rolling tenancies do not. Once a tenancy becomes periodic, the landlord’s risk becomes continuous, which makes it more important to monitor the property and keep a live record of its condition. That is not just a management issue. It is a disputes issue. When there is no strong evidence trail, small problems can become expensive disagreements later. The landlords who stay ahead are the ones who combine regular property visits with detailed records and professional reporting. Inventories create the benchmark A property inventory is the foundation of a defensible tenancy record. It captures the condition and contents of the property at check-in, creating the comparison point for everything that follows. Without a detailed inventory, it becomes much harder to prove whether damage was pre-existing, caused during the tenancy or simply fair wear and tear. That matters when it comes to deposit disputes, because adjudicators need clear evidence rather than assumptions. A good property inventory service reduces argument by giving both sides a shared point of reference. The most effective inventories are: Room-by-room. Supported by photographs. Written in clear, specific language.… ## Tenancy Paperwork in 2026: Updating Agreements, Notices and Workflows Without Section 21 URL: https://nolettinggo.co.uk/blog/tenancy-paperwork-2026-section-21-changes/ Published: 2026-03-09 Categories: Renters Rights Act From May 2026 Section 21 will be abolished. Here’s how letting agents should update tenancy agreements, notices and workflows under the Renters’ Rights Act. The private rented sector in England is about to undergo its biggest change in decades. From 1 May 2026, the Renters’ Rights Act 2025 will abolish Section 21 “no-fault” evictions and replace fixed-term Assured Shorthold Tenancies with rolling periodic tenancies. (GOV.UK) For letting agents and landlords, the impact goes far beyond eviction rules. It affects how tenancy agreements are written, how notices are served, and how tenancy records are maintained throughout the lifecycle of a tenancy. In short: tenancy paperwork needs to evolve. Here’s what letting teams should be updating now to stay compliant and avoid disputes once the new rules come into force. Why Tenancy Documentation Matters More Than Ever Under the current system, landlords could rely on Section 21 to regain possession without providing a reason. Once this route disappears, landlords will generally need to rely on specific legal grounds for possession under Section 8, supported by evidence. (GLP Solicitors) That means documentation becomes far more important. Agents will need to maintain stronger records of: Property condition Tenancy terms Tenant conduct Communication history Maintenance issues Well-documented tenancy records help ensure landlords can demonstrate legitimate grounds if disputes arise. 1. Updating Tenancy Agreements for Periodic Tenancies One of the biggest structural changes introduced by the Act is the end of fixed-term assured shorthold tenancies (ASTs). From May 2026: Most private rented tenancies will automatically become Assured Periodic Tenancies. These tenancies do not have a fixed end date. Tenants can leave by giving two months’ notice. (www.tenanthive.co.uk) What this means for agreements Letting agents should review their templates to ensure they: Remove references to fixed-term AST structures Clearly outline periodic rent cycles Reflect updated possession grounds Include updated clauses for pets, rent increases and tenant rights For agents managing large portfolios, updating template agreements now will make the transition smoother… ## New Tenancy Info Requirements: What Landlords Must Give Tenants from May 2026 URL: https://nolettinggo.co.uk/blog/new-tenancy-info-requirements-what-landlords-must-give-tenants-from-may-2026/ Published: 2026-02-23 Categories: Renters Rights Act From 1 May 2026, landlords must provide tenants with a written statement of tenancy terms. Here's what the draft guidance says — and how to stay compliant. What’s Changing? Under the Renters' Rights Act 2025, landlords will be legally required to provide tenants with a written statement of terms — a clear, standardised breakdown of the tenancy agreement. This forms part of the broader reforms set to begin on 1 May 2026, alongside the end of Section 21 evictions and the move to rolling periodic tenancies. In January 2026, the government released draft regulations outlining what this written statement must include. If you're a letting agent or landlord, this is now the time to prepare. What Is the Written Tenancy Statement? It’s a mandatory document that must be issued to all tenants from the start of the tenancy. The statement brings together all essential tenancy terms in one standardised format, with the goal of increasing transparency, legal clarity, and tenant awareness. Failure to provide it could result in civil penalties, delays in serving notice, and disputes over rights. What the Draft Guidance Says It Must Include The statement must be provided in writing and within 28 days of the tenancy starting. Based on the January 2026 draft regulations, the statement should cover: Required Detail Description Names of parties Landlord and tenant full names and contact details Property address The full address of the rental property Tenancy start date The date the tenancy legally begins Rent amount/payment schedule Including when and how it should be paid Deposit amount How it’s protected and relevant scheme information Repair obligations Summary of landlord and tenant responsibilities Notice procedures Explanation of how either party can end the tenancy Other rights & restrictions e.g., pet clauses, subletting permissions, fees This list may be updated when final regulations are published — but the draft gives a strong indicator of what agents must prepare for. When Does It Come into Effect? You must provide the… ## Renters’ Rights Act: Your 2026 Countdown — What Lettings Teams Must Do Now URL: https://nolettinggo.co.uk/blog/renters-rights-act-your-2026-countdown-what-lettings-teams-must-do-now/ Published: 2026-02-16 Categories: Renters Rights Act Discover how the Renters Rights Act 2026 will impact landlords and letting agents. FAQs, deadlines, and how to prepare for Section 21 abolition. The rental landscape in England is changing more dramatically than at any time in decades, and lettings teams must be prepared. What was once known as the Renters’ Reform Bill is now the Renters’ Rights Act 2025, and its first major reforms will come into force on 1 May 2026. In this article, we explain what’s now actually happening, when key changes will take effect, and how letting agents and landlords should prepare — including where professional reporting from No Letting Go can help you stay compliant and protect your business. Updated Legal Timeline You Need to Know After receiving Royal Assent on 27 October 2025, the Renters’ Rights Act became law. However, most of its major provisions aren’t active yet — they will be introduced in phases beginning: Phase One — 1 May 2026 This is the date that matters first for letting agents: Abolition of Section 21 “no-fault” evictions. Landlords can no longer evict tenants without a legal reason and must instead use updated Section 8 grounds. All tenancies will become periodic tenancies rather than fixed-term assured shorthold tenancies. Written tenancy information (a standardized written statement) will be required from the outset. Rent increase restrictions will take effect (landlords can increase rent only once per year and after proper notice). Limits on rent bidding and pet refusal rules will apply. These changes will apply to existing and new tenancies alike, so there’s no grace period — agents and landlords should have prepared well in advance. Later Phases — Late 2026 and Beyond Some aspects of the Act will be introduced later: A PRS database for landlords and properties (likely late 2026). A private rented sector ombudsman service (part of phase two) and extended property standards under Awaab’s Law and the Decent Homes Standard (phase three — dates not… ## National Coverage, Local Expertise: Inventory Services That Scale URL: https://nolettinggo.co.uk/blog/property-inventory-services-uk/ Published: 2025-12-05 Categories: block management, Property Inventory Management, property management Scale consistent property inventory reporting across the UK with national coverage, local expertise, Kaptur‑powered reports and fast turnaround. Reading time: 6–7 minutes When your portfolio spans multiple towns—or the whole country—the challenge isn’t just finding inventory clerks. It’s delivering the same standard, turnaround and evidence quality everywhere while still benefiting from local know‑how (licensing, access, market nuances). That’s exactly the problem No Letting Go was built to solve as the UK’s largest provider of inventory management services. Why “national + local” wins Consistency you can rely on. A single report standard across every branch means fewer disputes, fewer edits, faster decisions. (Our network is built for the same format report, the same service, the same quality—wherever you are in the UK.)  Local expertise on the ground. Trained, insured clerks who understand neighbourhoods, access norms and local licensing practice—without compromising the national standard. (Network coverage and reliability are core benefits we promote and deliver.)  Portfolio‑level visibility. Central booking, status tracking and fast retrieval of reports make multi‑site operations manageable. (NLG provides real‑time tracking, quick turnarounds and a network cover that scales.)  The NLG model: one standard, everywhere it matters 1) Standardised reporting with Kaptur Our teams capture evidence using Kaptur— software designed for compliance and property reporting—with embedded photos, digital signatures and branded reports. It’s fast, uniform and built for scale. What that gives you A consistent structure from inventory → check‑in → property visits → check‑out, so adjudicators (and courts) can follow change over time.  Cloud storage for 24/7 retrieval, plus DigiSign to automate tenant signatures and reminders—no chasing, no bottlenecks.  2) Trained, insured clerks with national reach We operate through a national network; offices follow the same quality system and brand standards so your experience is predictable—from single lets to large portfolios. (Professional training, independence and network cover are baked into our benefits.) 3) Evidence that reduces disputes We obsess over clarity and detail. A glossary of… ## Stronger Council Powers from 27 December 2025: What Enforcement Will Look Like — and How to Be Audit‑Ready URL: https://nolettinggo.co.uk/blog/renters-rights-act-investigatory-powers-uk-agents/ Published: 2025-11-17 Categories: Landlord advice, Letting Agents, Renters Rights Act Renters’ Rights Act investigatory powers start 27 Dec 2025. What councils can request and how agents/landlords stay audit‑ready with No Letting Go. Reading time: ~6 minutes From 27 December 2025, local housing authorities in England gain new investigatory powers to enforce housing law in the private rented sector. Expect more formal requests for documents, clearer deadlines, and sharper consequences for non‑compliance. This guide explains what councils can do, what they can ask for, and how to prepare your evidence so you can respond in hours, not weeks. Context: The wider tenancy reforms (end of fixed terms and Section 21, move to assured periodic tenancies, updated grounds, rent-rise rules, pets, anti‑discrimination, stronger penalties) take effect on 1 May 2026. The PRS Database and Landlord Ombudsman follow from late 2026.  What actually changes on 27 December 2025? Local authorities will be able to investigate suspected breaches of housing law affecting the PRS formally. Key powers include the ability to: Require information by written notice from a relevant person (landlord, agent, licensor, marketer or a person with an interest in the property within the last 12 months). Failure to comply without reasonable excuse can be an offence. (Renters’ Rights Act s.114/s.131) Require information from any person or organisation where there is reasonable suspicion. Courts can compel compliance if needed. (s.115–116; use limits in s.117) Enter and inspect business premises (with notice for routine inspections) and, in specific circumstances, apply for a warrant if entry is refused or notice would defeat the purpose. (s.118–121) Seize and retain documents/records obtained during visits (subject to legal privilege). Access certain third‑party data (e.g., Council Tax, Housing Benefit, tenancy deposit information) to support investigations. (s.134 overview in guidance) Enter residential premises where specially authorised and the premises are reasonably suspected to be privately rented, for specified offences (e.g., illegal eviction) — often by consent or warrant. Plain English: councils can formally demand documents and explanations, visit your office to inspect… ## The Hidden Compliance Risk in Multi-Branch Inventory Management URL: https://nolettinggo.co.uk/blog/the-hidden-compliance-risk-in-multi-branch-inventory-management/ Published: 2025-10-29 Categories: block management, Letting Agents, Property Inventory Management, property management Uncover hidden compliance risks in multi-branch inventory management for letting agencies. Standardize processes, reduce disputes, and protect your brand with expert strategies. Introduction As letting agents expand into multi-branch or national operations, one of the most overlooked vulnerabilities isn’t in marketing, lead generation, or tenant retention — it’s in inventory compliance. While growth brings economies of scale and a broader market footprint, it also introduces fragmentation, especially in operational areas like check-ins, check-outs, property visits, and deposit deductions. Inventory reporting is often delegated locally, with inconsistent standards, platforms, or processes. This may seem manageable — until a deposit dispute, court claim, or compliance audit exposes a gap. And the cost? It can range from lost disputes and damaged reputation to legal action and reputational risk across dozens of branches. In this article, we’ll unpack: The hidden compliance risks in multi-branch inventory systems Where most national letting agencies fall short How to create a standardised, scalable, and dispute-proof inventory process What role third-party partners like No Letting Go can play The Real Risk: Inconsistency = Liability For single-office letting agents, it’s relatively easy to control how inventories are conducted, reported, and stored. But scale introduces risk: Multi-Branch Challenge Compliance Impact Different clerks or suppliers used across branches       Reports vary in detail and legal validity Lack of national SLA or inspection standard Unclear processes for deposit disputes Non-compliant or incomplete photo evidence Deposits challenged and lost Local teams unaware of latest legislation Missed updates = legal exposure No central oversight of inspections No audit trail = no defence in dispute Most letting agencies don’t know how vulnerable they are — until a dispute escalates. What This Looks Like in Real Life Case Example: A national lettings brand with 80+ branches was hit with a wave of deposit disputes in Q1 2024. Upon review, the compliance team discovered: 34% of check-out reports were missing timestamped photos 22% of inventories had not been signed… ## Managing Rents, Reducing Voids: How Accurate Check-Outs Help in a High-Rent, High-Expectations Era URL: https://nolettinggo.co.uk/blog/accurate-check-outs/ Published: 2025-09-19 Categories: Landlords, property management A thorough, third-party property check out report is your insurance policy — protecting landlord investments, reducing dispute risk, and enabling faster re-lets. In 2025, UK rental demand remains high — but so do tenant expectations. With rents at record levels in many regions, tenants are more selective, and landlords are under growing pressure to justify rental pricing with well-presented, well-managed homes. In this environment, void periods are more costly, and property condition disputes can delay re-marketing, damage relationships, and eat into landlord profits. So how do you keep properties tenanted, rents optimised, and disputes to a minimum? It starts with one of the most undervalued tools in the lettings process: 👉 A professionally conducted, accurate check-out report. Why Check-Outs Matter More Than Ever As rental prices rise, so do tenant expectations — not just during the tenancy, but when they leave. Today’s renters expect: Transparent processes around deposit returns Fast turnaround on disputes Fair wear-and-tear assessments A clear path to move-in refunds or liability deductions For agents and landlords, failure to meet these expectations often results in: Longer void periods Disputes leading to delayed re-marketing Negative reviews or deposit scheme arbitration Repairs being missed or misattributed A thorough, third-party check-out report is your insurance policy — protecting landlord investments, reducing dispute risk, and enabling faster re-lets. The Real Cost of Voids Let’s break it down. In areas where average rent exceeds £1,200/month, even a 2-week void can cost landlords £600+ in lost revenue — not to mention ongoing mortgage and maintenance costs. And in many cases, voids are extended not because there's no demand, but because: Repairs weren't identified in time Deposits were withheld without evidence The property couldn’t be re-marketed quickly Cleaning/damages weren't actioned fast enough A detailed, timestamped check-out report can shorten the turnaround time by days or even weeks — because everyone knows exactly what’s owed, what needs doing, and when it happened. What Makes a “Good” Check-Out Report?… ## Unlocking the Impact of the UK Renters’ Rights Bill on the Property Market URL: https://nolettinggo.co.uk/blog/uk-renters-rights-bill-on-the-property-market/ Published: 2025-07-28 Categories: Investing in rental property, periodic tenancies, property management, Renters Rights Act Discover how the UK Renters' Rights Bill 2025 will impact landlords, letting agents, and tenants. Learn what the Section 21 eviction ban, periodic tenancies, and rent increase rules mean—and how No… Discover how the UK Renters' Rights Bill 2025 will impact landlords, letting agents, and tenants. Learn what the Section 21 eviction ban, periodic tenancies, and rent increase rules mean—and how No Letting Go can help property professionals stay compliant and reduce risk. 🏠 What Is the Renters’ Rights Bill? Also referred to as the Renters Reform Bill, the Renters’ Rights Bill is the most comprehensive overhaul of private rentals in England since the Housing Act 1988. Passed the House of Lords third reading on 21 July 2025, the Bill is expected to receive Royal Assent by September or October 2025, with most changes commencing in early 2026. 🔑 Key Provisions & Market Impact Abolition of Section 21 (“No‑Fault”) Evictions – Landlords will no longer be able to evict tenants without a valid reason. All evictions must now rely on defined grounds under Section 8 (e.g., rent arrears, sale, personal use). Periodic Tenancies Replace Fixed‑Term Contracts – Fixed-term assured shorthold tenancies are abolished. Every tenancy becomes a rolling periodic tenancy, giving tenants flexibility and stripping landlords of end‑of‑term control. Rent Increase Controls & Banning Rental Bidding Wars – Rent may only be increased once per year, at a market rate, with at least two months’ notice. Any rent above advertised levels or rental bidding is prohibited. Enhanced Tenant Rights – Strong anti‑discrimination measures protect applicants with children or on benefits. – Tenants gain a formal right to request pets, with landlords only able to refuse for good reason (e.g. insurance). New Oversight & Standards – A national landlord register (Private Rented Sector Database) and a sector‑specific Ombudsman will handle complaints and compensation. – A new “Decent Homes Standard” will define upkeep, safety, ventilation, heating, and cooling requirements. Civil penalties up to £7,000 may apply for non‑compliance. 📉 Impacts on the UK… ## The Power of Professional Property Reports: What No Letting Go Really Checks — and Why It Matters URL: https://nolettinggo.co.uk/blog/what-property-inventory-reports-include/ Published: 2025-07-18 Categories: property management Discover what a professional inventory report from No Letting Go actually includes — and how it protects landlords and letting agents from disputes, lost revenue, and compliance headaches. When landlords or letting agents walk through a property, the obvious faults are easy to spot — cracked tiles, damaged worktops, broken blinds. But what really protects your investment is a professionally documented, neutral report that records every detail — from the condition of walls and floors to fixtures, fittings, cleanliness, and key compliance points. At No Letting Go, we specialise in inventory management — delivering compliant, detailed, and audit-friendly reports that stand up to scrutiny. Here’s exactly what our professional reports include (and what they don’t), so you can make the most informed decision about your property visits. ✅ What a Professional Property Report from NLG Covers 1. Start-of-Tenancy Inventory Reports We provide a full breakdown of each room, surface, and item in the property — including condition, cleanliness, contents, meter readings, and smoke/CO alarm checks. 📷 Every report is supported by high-resolution, time-stamped photographs. 🔗 Learn more about our Inventory Services 2. Check-In Services Our trained clerks meet the tenant on-site, explain the inventory, and capture digital signatures using our DigiSign system. This creates a transparent and fully signed-off record at the beginning of the tenancy — minimising future disputes. 🔗 Explore our Check-In Services 3. Property Visits (Mid-Tenancy) We carry out scheduled property visits during the tenancy to assess general upkeep, cleanliness, any visible maintenance issues, and whether the terms of the agreement are being upheld. 🧾 Reports highlight any changes and include dated photographs, helping landlords address issues early. 🔗 Discover our Property Visit Services 4. End-of-Tenancy Check-Out Reports At the end of the tenancy, we compare the condition of the property to the original inventory. 📊 Our reports show clear “before and after” evidence and include wear-and-tear analysis, giving landlords solid proof in case of deposit deductions. 💡 Less than 0.01% of our reports go… ## Block Management 101: How to Keep Your Development Running Smoothly URL: https://nolettinggo.co.uk/blog/block-management-101/ Published: 2025-07-03 Categories: property management Smooth block management at its core, is about regular, thorough inspections that catch small problems before they become big headaches Smooth block management isn’t just about collecting service charges and chasing invoices. At its core, it’s about regular, thorough inspections that catch small problems before they become big headaches. In this guide, we’ll walk through the key inspection routines every letting agent and landlord should have in place to keep communal areas safe, compliant and in great shape. 1. Set Up a Clear Inspection Schedule A solid inspection plan starts with a calendar. Block management works best when everyone knows what’s happening and when. Aim for: Quarterly communal-area checks – Look at hallways, stairwells, bin stores, bike sheds and any shared outdoor space. Biannual fire-door inspections – Test door closers, seals and hinges to make sure doors close fully and hold back smoke. Annual roof and gutter surveys – Scan for slipped tiles, blocked gutters or cracked flashings that lead to leaks. Monthly safety-light tests – Check emergency exit signs and corridor lights to avoid fines and keep tenants safe. By sticking to fixed dates ideally published at the start of each year you’ll build trust with freeholders and leaseholders. They see you’re on top of things, and you reduce the risk of surprise repairs. 2. Nail the Communal-Area Walkthrough When you’re walking a block, take your time. A quick glance won’t do. Here’s what to keep in mind during your communal area checks: Floors and surfaces: Look for cracked tiles, loose boards or trip hazards. Even a small crack in a landing tile can cause a slip, and a loose handrail bracket is a liability. Walls and ceilings: Watch for damp patches, peeling paint or signs of mould. Those tell-tale stains often mean leaks somewhere above. Lighting and fittings: Replace blown bulbs, tighten loose fixtures and check the operation of exit signs. Dull corridors breed complaints and potential safety… ## From Damp to Drafts: A Comprehensive Guide to Spotting Property Inspection Red Flags URL: https://nolettinggo.co.uk/blog/from-damp-to-drafts-a-comprehensive-guide-to-spotting-property-inspection-red-flags/ Published: 2025-06-02 Categories: Landlord advice, Letting Agents, Property Inventory Management Learn 7 common property inspection red flags - from rising damp to drafty windows - and how professional reports protect you and your tenants. When it comes to a property inspection, the obvious problems are usually nailed down. It’s the hidden faults - damp seeping behind walls or draughts slipping through unnoticed gaps - that cause the biggest headaches later on. This guide digs deeper into seven red flags you might overlook, and shows how a professional approach to property inspections helps you stay one step ahead. 1. Subtle Signs of Rising Damp What to look for: Salt “tide marks” rising from skirting boards Flaking or bubbling paint low on walls A faint musty smell in ground-floor rooms Why it matters: Rising damp can rot timber, damage plaster and lead to expensive replastering. What starts as a small patch can spread quickly if left unchecked. Pro tip: A qualified inspector uses a moisture meter against suspect spots, giving concrete readings so you know exactly where to treat or install a damp-proof course. 2. Hidden Mould in Cool Corners What to look for: Dark flecks or haze behind wardrobes and cupboards Discoloured sealant around shower trays and sinks Mouldy patches around window trims in bathrooms Why it matters: Mould not only wrecks decoration, it presents health risks to tenants - especially those with respiratory issues. Early detection means cheaper, safer treatments. Pro tip: Professionals combine visual checks with humidity readings. They’ll also assess ventilation to recommend extractor fans or trickle vents where condensation’s a constant problem. 3. Drafty Windows and Doors What to look for: Cold air you can almost feel around frames Inconsistent gaps when doors or windows are closed Paint flaking or wood swelling at frame joints Why it matters: Poor seals push up energy costs and let rainwater in, risking rot. Tenants will notice higher bills and complain, driving void periods. Pro tip: A specialist inspector tests seals with smoke pencils or… ## Property Inventory Clerks – Protecting Your Property from Start to Finish URL: https://nolettinggo.co.uk/blog/property-inventory-clerks-protecting-your-property-from-start-to-finish/ Published: 2025-05-29 Categories: Landlord advice, Letting Agents Professional property inventory clerks across the UK. Protect your rental from move-in to move-out with detailed, legally compliant reports. Welcome to No Letting Go, the UK’s leading provider of professional property inventory services. Our network of independent, impartial inventory clerks helps landlords, letting agents, and property managers protect their properties, their tenants, and their reputations. Whether you manage a single buy-to-let or a national portfolio, our expert clerks deliver consistent, detailed, and legally compliant inventory reports—helping you stay protected and compliant from move-in to move-out. What Are Property Inventory Clerks? A property inventory clerk compiles detailed, unbiased reports documenting the condition and contents of a rental property. These reports are used to protect both landlords’ assets and tenants’ deposits, and are essential in the event of any dispute. Key services include: Inventory & Schedule of Condition Reports – Baseline documentation before tenancy begins. Check-In Reports – Verifying the property’s condition at move-in, recording meter readings, and key handover. Mid-Term Inspections – Monitoring how the property is being maintained during the tenancy. Check-Out Reports – Comparing the property’s condition at the end of tenancy to support any deposit deductions.   Each report includes time-stamped photographs, meter readings, and observations on cleanliness, damage, and wear and tear. These documents are vital for managing tenant expectations, minimising disputes, and safeguarding deposit deductions under tenancy deposit schemes. Why Inventory Reports Matter With increased legislation and growing tenant awareness, thorough property documentation is no longer a “nice to have”—it’s a must-have. Inventory documentation isn’t just a formality – it’s a vital legal safeguard: It helps landlords recover costs for damage that exceeds fair wear and tear. It protects tenants from unfair deposit deductions. It provides objective evidence used in Tenancy Deposit Scheme (TDS) adjudications. It supports insurance claims for accidental damage or loss. No Letting Go's reports are trusted by landlords, letting agents, and deposit scheme adjudicators alike for their accuracy and impartiality. The… ## Is Your Property Ready for the Renters’ Rights Bill? Here’s How Inspections and Inventories Can Help URL: https://nolettinggo.co.uk/blog/is-your-property-ready-for-the-renters-rights-bill-heres-how-inspections-and-inventories-can-help/ Published: 2025-05-14 Categories: Landlord advice, Landlords, Property Inventory Management, property management, Property News, Property Rental Worried about the Renters’ Rights Bill? See how property inventories and mid-term inspections help landlords stay compliant. With the Renters’ Rights Bill moving closer to implementation, landlords and letting agents are being urged to prepare for sweeping changes across the rental sector. From the abolition of Section 21 to stricter requirements around property standards and tenancy agreements, the pressure to comply has never been greater. One of the most effective (and often overlooked) ways to stay ahead? Detailed property inspections and professional inventory reports. Let’s break down what’s changing - and how routine inspections and clear documentation can help you stay compliant, avoid disputes, and protect your investment. What Is the Renters’ Rights Bill? The Renters’ Rights Bill is a proposed piece of legislation that aims to rebalance the power between landlords and tenants. While it's still going through Parliament, key changes expected include: Abolishing Section 21 ‘no-fault’ evictions  Extending the Decent Homes Standard to the private rented sector  Creating a new Ombudsman scheme for all landlords  Introducing a Property Portal to centralise compliance  Limiting fixed-term tenancies to more flexible rolling contracts  These changes mean landlords will need to show clear, evidence-backed reasons for ending tenancies and ensure their properties meet defined living standards. That’s where inspections and inventories play a crucial role. Why Property Inventories Matter More Than Ever A property inventory report documents the condition and contents of a rental property at the start and end of a tenancy. This includes written descriptions, photographs, and in some cases, tenant signatures. Here’s why this matters under the Renters’ Rights Bill: ✅ Stronger Evidence in Disputes With Section 21 on its way out, any tenancy termination will likely need to go through a formal process. An inventory acts as key evidence for issues like damage, cleanliness, or neglect - helping you prove grounds for repossession if needed. ✅ Improved Tenant Transparency A detailed, unbiased inventory protects both… ## EPC C Requirement for Landlords: What It Means and How No Letting Go Can Help URL: https://nolettinggo.co.uk/blog/epc-c-requirement-for-landlords-what-it-means-and-how-no-letting-go-can-help/ Published: 2025-04-17 Categories: Property Inventory Management The UK government has confirmed that private landlords must achieve a minimum Energy Performance Certificate (EPC) rating of C for their rental properties by 2030. This regulation aims to improve ene… The UK government has confirmed that private landlords must achieve a minimum Energy Performance Certificate (EPC) rating of C for their rental properties by 2030. This regulation aims to improve energy efficiency, reduce carbon emissions, and lower tenant energy bills. While the change aligns with the UK’s broader climate goals, it presents significant challenges for landlords who must now prepare for costly property upgrades. Key Details of the EPC C Requirement New Tenancies: From 2028, any newly let property must have an EPC rating of C or higher. Existing Tenancies: By 2030, all rental properties must comply with the EPC C standard, regardless of tenancy start date. Financial Impact on Landlords The estimated cost per property to meet the EPC C standard ranges from £6,100 to £6,800. A spending cap of £15,000 is proposed, allowing landlords who invest this amount but still fall short of EPC C to apply for a 10-year exemption. An affordability exemption (capped at £10,000) is under consideration for landlords in lower-rent areas. How Landlords Can Improve Energy Efficiency To comply with the EPC C requirement, landlords may need to make upgrades such as: Loft and cavity wall insulation Double glazing Energy-efficient heating systems Solar panels and smart meters No Letting Go’s Take: A Necessary Step, But a Costly One At No Letting Go, we support measures to improve housing quality and energy efficiency, but we understand this regulation will be challenging for many landlords. The government must provide clearer financial support options to ensure compliance is realistic and affordable, particularly for small landlords. One of the biggest concerns is enforcement. If compliance is inconsistently monitored, it could penalise responsible landlords while allowing others to bypass the rules. Additionally, landlords may struggle to find tradespeople to complete the necessary work within the timeframe, given the increasing… ## How Structured Visits Strategies Could Save Landlords £3.4bn per Year URL: https://nolettinggo.co.uk/blog/how-structured-visits-strategies-could-save-landlords-3-4bn-per-year/ Published: 2025-04-11 Categories: Landlords How Regular Property Visits Could Save You Thousands As a landlord or property manager, you're likely juggling a hundred different responsibilities—finding good tenants, keeping up with maintenance… How Regular Property Visits Could Save You Thousands As a landlord or property manager, you're likely juggling a hundred different responsibilities—finding good tenants, keeping up with maintenance, staying compliant with regulations, and making sure your investment remains profitable. One of the simplest but most powerful tools at your disposal? Regular property visits. According to recent findings, structured visit strategies could save landlords in the UK up to £3.4 billion per year. That’s not a typo—it’s a serious figure. So how do property visits translate into big savings? Let’s break it down. Why visits Matter Many landlords view visits as just another task on the to-do list. But done properly and regularly, they can: Catch problems early – A small leak spotted during a visit could stop a future flood. Protect your property’s condition – Regular visits encourage tenants to take better care of the space. Stay legally compliant – visits can help ensure smoke alarms, gas safety, and electrics are in order. Prevent disputes – A clear visit record helps resolve disagreements at the end of a tenancy. Save money in the long run – Fixing minor issues now is far cheaper than dealing with major repairs later. How Often Should You Inspect? There’s no one-size-fits-all rule, but a general guide is: Twice a year (every 6 months) for standard tenancies. Every 3–4 months for HMOs (Houses in Multiple Occupation) or high-traffic rentals. After major events like storms or if you've received reports of issues from tenants. Remember: UK law requires that tenants are given at least 24 hours written notice, and visits must be carried out at reasonable times of day. What Should You Look For? Use a simple checklist to stay organised. Key areas include: Leaks and damp – especially under sinks, around windows, and in bathrooms. Smoke… ## How to Handle Fire Safety in Block Management: A Complete Guide URL: https://nolettinggo.co.uk/blog/how-to-handle-fire-safety-in-block-management-a-complete-guide/ Published: 2025-03-31 Categories: Landlord advice, Uncategorized   With the Fire Safety (England) Regulations 2022 now in effect, block managers have more responsibilities than ever to ensure compliance. Key Fire Safety Measures for Block Management 1. Fire R…   With the Fire Safety (England) Regulations 2022 now in effect, block managers have more responsibilities than ever to ensure compliance. Key Fire Safety Measures for Block Management 1. Fire Risk Assessments Under UK law, block managers must conduct a fire risk assessment to identify potential hazards and implement necessary precautions. This includes: Evaluating fire escape routes. Checking fire alarms and emergency lighting. Ensuring fire doors and extinguishers are functional. Fire risk assessments should be reviewed annually or whenever significant changes occur in the building. 2. Fire Doors and Means of Escape Fire doors play a vital role in containing fires and allowing safe evacuation. Managers should check: Self-closing devices function properly. Doors have no damage, gaps, or missing intumescent strips. Escape routes remain clear at all times. Under the Fire Safety (England) Regulations 2022, quarterly fire door checks are mandatory in communal areas, with annual checks for flat entrance doors. 3. Smoke and Fire Detection Systems All blocks must have: Smoke alarms in communal areas and individual flats. Heat detectors in kitchens. A centralised fire alarm system in larger buildings. Regular testing ensures these systems are fully operational and meet legal requirements. 4. Emergency Lighting and Signage Emergency lighting is crucial for guiding residents during power outages or smoke-filled corridors. Fire safety signage should clearly mark: Fire exit routes. Assembly points. Locations of fire extinguishers. 5. Tenant Fire Safety Awareness Even with robust fire safety systems, tenant behaviour plays a role in preventing fires. Block managers should: Educate residents on fire safety policies. Prohibit storage of flammable materials in hallways. Ensure proper waste disposal to prevent fire hazards. Recent Fire Safety Regulations Block Managers Must Follow Fire Safety (England) Regulations 2022 – Requires quarterly checks on fire doors in communal areas and best efforts to check flat entrance doors… ## The Importance of Regular Block Inspections: Ensuring Safety and Compliance URL: https://nolettinggo.co.uk/blog/the-importance-of-regular-block-inspections-ensuring-safety-and-compliance/ Published: 2025-03-17 Categories: Landlord advice, property management Regular block management inspections improve safety, compliance, and maintenance. Learn key steps to protect your property and residents. Managing a residential block comes with significant responsibilities, from maintaining safety standards to ensuring the property remains in top condition. Regular block inspections are essential for preventing hazards, meeting legal obligations, and maintaining a pleasant living environment for residents. In this article, we’ll explore the key aspects of block inspections, why they are important, and how property managers can implement a structured approach to ensure compliance and efficiency. Why Regular Block Inspections Are Essential 1. Fire Safety Compliance Fire safety is one of the most critical aspects of block management. A thorough block inspection should cover: Fire doors: Checking for damage, missing seals, or faulty self-closing mechanisms. Smoke and heat detectors: Ensuring they are in working condition and tested regularly. Fire alarms and emergency lighting: Verifying they function correctly and comply with regulations. Means of escape: Ensuring hallways and staircases are clear of obstructions. Failure to meet fire safety standards can result in severe penalties and put residents at risk. 2. Maintenance and Structural Integrity Over time, buildings naturally deteriorate. Regular inspections help property managers identify issues such as: Cracked walls or ceilings that could indicate structural weaknesses. Roof leaks, which can lead to water damage and mould. Faulty lifts, automatic doors, or communal lighting. By catching these problems early, property managers can reduce repair costs and prevent further deterioration. 3. Legal and Health Compliance Blocks must comply with numerous regulations, including: Health and Safety Rating System (HHSRS) – Ensuring the property does not pose health risks to residents. Legionella risk assessments – Checking communal water systems to prevent Legionnaires' disease. Asbestos management – Ensuring older buildings do not contain harmful asbestos materials. Ignoring compliance can lead to fines, legal action, and tenant dissatisfaction. 4. Security and Communal Area Management Keeping communal areas well-maintained and secure is vital for resident… ## Awaab’s Law: What It Means for Landlords and How No Letting Go Can Help URL: https://nolettinggo.co.uk/blog/awaabs-law-what-it-means-for-landlords/ Published: 2025-02-26 Categories: Landlord advice, Landlords, Letting Agents, Lettings, Property News, services Awaab’s Law, coming into effect in October 2025, requires landlords to address damp and mould hazards promptly. Learn how No Letting Go can help landlords stay compliant with expert property inspec… Awaab’s Law was introduced in July 2023 as part of the Social Housing (Regulation) Act, following a petition by Awaab Ishak’s parents after his tragic death in December 2020. It came into effect for the social housing sector on 27 October 2025. Awaab’s Law will be extended to the PRS via the Renters’ Rights Act, proposed to take effect mid-2026. This means landlords and letting agents must take proactive steps to ensure properties remain safe and compliant. What Awaab’s Law Requires   Prompt Investigation & Repair: Landlords must respond to hazardous damp and mould reports within set timeframes. Emergency Fixes Within 24 Hours: Urgent hazards must be addressed immediately. Phased Expansion: While damp and mould are the current focus, further safety regulations are expected to follow. Failure to comply could lead to severe legal consequences for landlords and letting agents, making it crucial to have robust inspection and reporting processes in place. How No Letting Go Can Help Landlords Stay Compliant   No Letting Go provides specialist property reporting and inspection services that help landlords and letting agents meet their legal obligations while protecting tenants' well-being. Mid-Term Property Inspections Regular mid-term inspections help landlords identify early signs of damp and mould before they become severe. Our detailed reports highlight potential issues so action can be taken before tenants escalate complaints. 🔗 Learn more about mid-term inspections Inventory and Check-Out Reports By keeping accurate inventory and check-out reports, landlords can track changes in a property’s condition over time. If damp and mould appear, having a clear record helps establish whether it’s due to structural issues or tenant negligence. 🔗 Explore our inventory services   Property Health Checks No Letting Go offers specialist property condition reports that assess key risk areas, including ventilation, leaks, and damp. This helps landlords address hidden hazards… ## What Landlords Should Do If They Suspect Illegal Activity in a Rental Property URL: https://nolettinggo.co.uk/blog/what-to-do-if-you-suspect-illegal-activity-in-a-rental-property/ Published: 2025-02-11 Categories: Landlord advice, Landlord Insurance, Landlords, Letting Agents, Lettings Learn how landlords can legally handle suspected illegal activity in a rental property while protecting their rights and staying compliant with UK law. When dealing with illegal activity in a rental property, landlords and letting agents must balance their legal rights with tenant protections. Under UK law, you must follow strict procedures to enter a property, even if you suspect illegal activity, such as a marijuana farm. Here's how landlords can proceed while remaining compliant with the law.  Landlord’s Right to Enter the Property  Under the Landlord and Tenant Act 1985, landlords can enter a property for specific purposes: Routine Inspections and Repairs: You have the right to inspect or carry out repairs, but you must give the tenant at least 24 hours’ written notice. This must be at a reasonable time of day, and without tenant consent, you cannot force entry unless it's an emergency. Emergency Access: For emergencies like gas leaks or flooding, landlords can enter without notice. These are extreme cases where immediate action is required to protect the property. Suspicion of Illegal Activity: If you suspect illegal activity, such as drug production, this does not qualify as an emergency. You must still follow the normal access procedures. Entering without permission could lead to legal consequences for breaching the tenant's rights. Steps to Take if You Suspect Illegal Activity If you suspect illegal activity in your rental property, here's how to proceed legally: Document the Suspicion: Collect evidence of the activity, such as complaints from neighbours, odd property modifications, or unusual behaviour from the tenant. Involve the Letting Agent: Notify your letting agent. They should have regular access to the property and can act on your behalf, documenting any suspicious activity. Contact the Police: For serious illegal activity, like drug cultivation, notify the police. They have the legal authority to enter and investigate without needing tenant permission. Serve a Notice for Inspection: You can still issue a 24-hour notice for an inspection.… ## A Guide to the Most Common Types of Property Inspections URL: https://nolettinggo.co.uk/blog/a-guide-to-the-most-common-types-of-property-inspections/ Published: 2025-02-03 Categories: Landlord advice, property management The most common types of property inspections, their benefits, & how No Letting Go's services help landlords protect investments & ensure compliance. A property inspection is a critical part of maintaining a rental property. It provides an opportunity to assess the condition of the property, identify potential risks, and ensure legal compliance. Whether you’re a landlord, letting agent, or property manager, understanding the most common types of property inspections can help you protect your investment and foster positive relationships with tenants. Below, we outline four key types of property inspections, their purposes, and what they typically involve. 1. Landlord Property Inspection A landlord property inspection is conducted either during a tenancy (mid-term) or after it ends (check-out). Mid-Tenancy Inspections Mid-tenancy inspections allow landlords to: Monitor how tenants are maintaining the property. Identify minor maintenance issues before they escalate. Ensure tenants are adhering to their lease agreements. Check-Out Inspections Check-out inspections compare the property’s condition to the original inventory. This is essential for determining whether deposit deductions are necessary for damage or cleaning. What to Inspect: Structural condition of walls, ceilings, floors, and windows. Damage beyond wear and tear, such as carpet stains or broken fixtures. Functionality of appliances and heating systems. 2. Health and Safety Property Inspection A health and safety property inspection ensures that the property meets legal standards and is safe for tenants to live in. It is crucial for complying with regulations like the Housing Health and Safety Rating System (HHSRS). What to Inspect: Smoke and carbon monoxide alarms: Ensure they are installed and functioning. Gas and electrical safety: Check for compliance with Gas Safety Regulations and Electrical Safety Standards. Signs of damp and mould, which can pose health risks. 3. Pre-Tenancy Property Inspection Before a new tenant moves in, a pre-tenancy property inspection ensures the property is ready for occupancy. This inspection often includes the creation of a detailed inventory report. What to Inspect: Cleanliness of the property,… ## How Natural Disasters Impact Renters: Lessons from the LA Wildfires URL: https://nolettinggo.co.uk/blog/natural-disasters-impact-renters/ Published: 2025-01-27 Categories: Landlord advice, tenants How the devastating LA wildfires highlight the way natural disasters impact renters and landlords alike, and what we can learn from it. By Megan Lyons, adapted for No Letting Go The devastating LA wildfires have once again highlighted how natural disasters impact renters and landlords alike. Beyond the human tragedy and destruction, rental markets often see unethical practices, such as price gouging, which exacerbate the challenges faced by displaced tenants. The Scale of the Crisis As of January 2025, over 12,000 structures have been destroyed by the LA wildfires, displacing tens of thousands of residents and causing $135 billion in damages. Similar trends have been observed in the UK, such as during the 2015-2016 winter floods that affected over 43,000 people. Price Gouging in Rental Markets Price gouging – raising rents to exploit vulnerable tenants during emergencies – is a recurring issue in disaster-stricken areas. In LA, some rental prices have doubled overnight, despite emergency laws capping increases at 10%. This mirrors trends seen in the UK, such as the 2019 Yorkshire floods, though the issue is less prominent due to stronger government interventions. Lessons for the UK Rental Market The UK is taking steps to prevent such exploitation, including provisions in the 2025 Renters Reform Bill, which aims to: Abolish no-fault evictions. Cap rent increases to once per year, aligned with market rates. For landlords, it’s crucial to stay compliant with evolving regulations. Property inventory services can ensure documentation of property conditions, which is vital for fair tenant relations during crises. Preparing for a Changing Climate With climate change expected to increase flooding by 30% by 2050, landlords and tenants in the UK must prepare for more frequent natural disasters. Mid-term inspections and regular check-out reports can help landlords mitigate risks and protect their investments during emergencies. A Call for Action The lessons from LA remind us that ethical practices and strong enforcement are key to protecting renters during crises. By… ## How Often Should I Conduct a Property Inspection? URL: https://nolettinggo.co.uk/blog/how-often-should-i-conduct-a-property-inspection/ Published: 2025-01-03 Categories: Landlord advice, Landlords Learn how often to conduct property inspections to maintain your rental, ensure compliance, and keep tenants happy. Regular property inspections are vital for maintaining rental properties, ensuring tenant compliance, and meeting legal requirements. Striking the right balance between proactive checks and respecting tenant privacy is key to effective property management. Why Are Property Inspections Important? Identify Maintenance Issues Spot and address problems early, saving time and money. Ensure Tenant Compliance  Confirm adherence to lease terms. Meet Legal Standards  Stay compliant with safety regulations like gas and electrical checks. Maintain Relationships Show tenants you care about providing a safe, well-maintained home. How Often Should Inspections Be Done? 1. Check-In Inspections At the start of a tenancy, document the property’s condition with a detailed inventory. 2. Mid-Tenancy Inspections Every 3–6 months, conduct a mid-term property inspection to monitor maintenance needs and tenant compliance. 3. Check-Out Inspections At the end of the tenancy, compare the property's condition to the initial inventory report to resolve deposit disputes. 4. Post-Repair Inspections After significant maintenance, verify the work has been completed satisfactorily. Legal Guidelines Landlords must give tenants at least 24 hours’ notice and conduct inspections at reasonable times. Failing to comply can lead to tenant complaints or legal issues. How No Letting Go Can Help No Letting Go provides professional property inspection services, including: Check-In Reports: Establish property condition at tenancy start. Mid-Term Inspections: Ensure the property remains in good condition. Check-Out Reports: Minimise disputes with detailed, unbiased documentation. Conclusion Regular property inspections safeguard your investment, ensure compliance, and maintain tenant satisfaction. Partner with No Letting Go for professional, efficient inspection services that simplify property management. ## Navigating Changes in Rental Regulations: What Landlords Need to Know for 2025 URL: https://nolettinggo.co.uk/blog/navigating-changes-in-rental-regulations-what-landlords-need-to-know-for-2025/ Published: 2024-12-17 Categories: Landlord advice, Landlords, Property Inventory Management Stay ahead of 2025 rental regulations with No Letting Go’s property inventory services. Learn how to meet new standards, avoid penalties, and protect your investment. Introduction As 2025 approaches, landlords face a wave of new rental regulations that will reshape the rental landscape. Adapting to these changes is crucial to ensure compliance, protect investments, and maintain positive tenant relationships. Using professional property inventory services is a key step in meeting these new demands. Here’s what landlords need to know to navigate the upcoming changes effectively. 1. Key Regulatory Updates for 2025 Renters’ Reform Bill: The Renters’ Reform Bill, expected to be fully implemented in 2025, introduces significant changes. These include: Abolition of Section 21 “no-fault” evictions, making it harder to end a tenancy without a clear reason. Implementation of a Decent Homes Standard for private rentals, ensuring properties meet higher living standards. Awaab’s Law: Named after Awaab Ishak, this new regulation mandates landlords to address damp and mould complaints within strict timeframes, prioritising tenant health and safety. Energy Efficiency Standards: Stricter EPC (Energy Performance Certificate) requirements are anticipated, requiring landlords to meet higher energy efficiency standards to legally rent out their properties. 2. Staying Compliant Landlords can prepare for these changes by taking proactive steps: Stay Informed: Regularly review updates from trusted sources, such as government announcements and industry organisations. Utilise Property Inventory Services: Routine property assessments and detailed reports ensure landlords stay ahead of regulatory requirements. Property inventory services can identify potential compliance issues, such as damp or poor insulation, helping landlords address them promptly. Improve Energy Efficiency: Consider upgrading insulation, installing energy-efficient windows, and replacing outdated boilers to meet stricter EPC requirements. These improvements not only ensure compliance but also enhance tenant satisfaction. 3. The Importance of Documentation Thorough documentation is critical for navigating regulatory changes. Professional property inventory services ensure landlords have reliable records of their properties' condition and compliance with legal requirements. Meeting Compliance Standards: Inventory reports help landlords document upgrades,… ## End-of-Year Property Reporting for 2024: Why a Detailed Property Inventory Report is Key URL: https://nolettinggo.co.uk/blog/end-of-year-property-reporting-for-2024-why-a-detailed-property-inventory-report-is-key/ Published: 2024-12-12 Categories: Landlord advice, Landlords, Property Inventory Management, property management Learn why detailed property inventory reports are essential for end-of-year property management. Protect investments, avoid disputes, and ensure compliance with No Letting Go. As 2024 draws to a close, landlords should prioritise thorough property inventory reports to protect their investments and plan for the year ahead. These reports document property conditions, minimise disputes, and ensure legal compliance. Here’s why they’re essential. 1. The Role of End-of-Year Reports End-of-year reporting provides landlords with a clear overview of their property’s condition and helps address outstanding issues. A detailed property inventory report allows landlords to: Document Property Condition: Record wear and tear or damage, ensuring transparency. Plan Maintenance: Identify necessary repairs and upgrades, especially ahead of winter. Ensure Tenant Accountability: Clearly outline tenant responsibilities, reducing disputes. 2. Avoiding Disputes and Protecting Deposits A property inventory report is invaluable for resolving deposit disputes, providing clear evidence of a property’s condition at the start and end of a tenancy. Professional reports ensure: Transparency: Reduce misunderstandings with tenants. Legal Compliance: Meet requirements for justifying deposit deductions. 3. Preparing for New Tenants in 2025 For properties with tenancies ending in December, an updated property inventory report ensures a smooth transition to new tenants. It helps landlords: Highlight Repairs: Address issues before new tenants move in. Maintain Tenant Satisfaction: Present a well-documented, well-maintained property. 4. Ensuring Compliance for 2025 With evolving rental regulations, a detailed property inventory report supports compliance. It helps landlords: Meet Standards: Document safety features and energy efficiency improvements. Avoid Penalties: Maintain evidence of legal compliance and proactive maintenance. How No Letting Go Can Help No Letting Go’s professional property inventory reports provide detailed documentation, photographic evidence, and unbiased reporting. From check-ins to check-outs, we help landlords streamline property management, reduce disputes, and protect investments. Conclusion A detailed property inventory report is essential for end-of-year property management. It simplifies deposit claims, supports legal compliance, and ensures your property is ready for the year ahead. Start 2025 with confidence—schedule… ## How to Handle Tenant Disputes Before the Holidays URL: https://nolettinggo.co.uk/blog/how-to-handle-tenant-disputes-before-the-holidays/ Published: 2024-12-05 Categories: Landlord advice, Landlords, property management Resolve tenant disputes quickly before the holidays. Learn tips on communication, mid-term inspections, and using property reports to maintain smooth landlord-tenant relationships. Introduction The holiday season is a time for relaxation and celebration, but unresolved tenant disputes can quickly dampen the festive spirit. As a landlord, it’s essential to address conflicts promptly to maintain a positive landlord-tenant relationship and ensure smooth property management. Here’s how to handle common disputes effectively before the holidays. 1. Common Causes of Tenant Disputes Maintenance Delays: Tenants often raise concerns about https://nolettinggo.co.uk/blog/how-to-handle-tenant-disputes-before-the-holidays/?preview=trueunresolved repairs, especially with heating or plumbing issues during the colder months. Deposit Deductions: Misunderstandings over previous damage or cleaning responsibilities can lead to friction during the holidays. Noise Complaints: Holiday parties and gatherings can result in disputes between tenants in multi-unit properties. 2. Clear Communication is Key Open and honest communication can prevent disputes from escalating. Use these tips to foster clarity: Respond promptly to tenant emails or calls. Clearly explain policies around maintenance, noise, and tenant obligations. Keep written records of all conversations to avoid misunderstandings. 3. Conduct a Mid-Term Inspection A mid-term inspection before the holidays can highlight unresolved issues and prevent disputes. By addressing concerns about property maintenance or wear and tear, landlords can maintain a professional relationship with tenants and demonstrate their commitment to maintaining the property. 4. Rely on Professional Property Reporting Using detailed property reports from No Letting Go ensures transparency during deposit disputes. Clear documentation of the property’s condition at the start of the tenancy protects both landlords and tenants from false claims. 5. Mediation and Resolution If a dispute arises, mediation is often the most effective solution. Offer to meet tenants in person or through a neutral third party to discuss concerns and find a mutually acceptable resolution. Conclusion Resolving tenant disputes before the holidays helps ensure a smooth, stress-free season for both landlords and tenants. Proactive communication, mid-term inspections, and detailed documentation from No Letting Go,… ## How the Change in Weather Affects Rental Property Maintenance URL: https://nolettinggo.co.uk/blog/how-the-change-in-weather-affects-rental-property-maintenance/ Published: 2024-11-26 Categories: Landlord advice, Landlords, property management Learn how seasonal weather changes affect rental property maintenance. Discover tips to protect your property, reduce costs, & ensure tenant safety year-round. Seasonal weather changes can bring unique challenges to rental property maintenance. From rain and snow in winter to heat and humidity in summer, each season poses potential risks that landlords need to manage proactively. Here’s how changes in weather affect rental property maintenance and what landlords can do to protect their properties year-round. 1. Winter: Protecting Against Cold, Ice, and Moisture Winter is one of the toughest seasons for property maintenance. Cold temperatures, snow, and rain can take a toll on the property’s structure and its systems. Frozen Pipes: When temperatures drop, water in pipes can freeze, causing them to burst and potentially flood the property. Prevent this by insulating exposed pipes, particularly in unheated areas like basements or garages, and encouraging tenants to maintain a low level of heat throughout the property during cold spells. Heating System Checks: A functioning heating system is essential during winter. Landlords should have boilers and heating systems inspected annually to prevent unexpected breakdowns, which can be costly and inconvenient for tenants. Gutters and Roofs: Snow and ice can clog gutters, leading to water overflow that could damage the property’s walls and foundations. Regular gutter cleaning and roof inspections are critical to ensure there are no leaks or loose tiles that could worsen with heavy snowfall. Damp and Mould Prevention: Winter is a prime time for damp and mould issues due to increased condensation and lack of ventilation. Regular property inspections and good insulation can prevent moisture from building up. Landlords should also encourage tenants to use extractor fans and keep windows open slightly to allow air circulation, reducing the risk of mould growth. 2. Spring: Addressing Damage and Preparing for Warmer Months Spring is the perfect time for landlords to inspect their properties for any damage sustained over winter and prepare for the… ## New Damp and Mould Guidelines from the Property Ombudsman URL: https://nolettinggo.co.uk/blog/damp-and-mould-guidelines-from-the-property-ombudsman/ Published: 2024-11-11 Categories: Landlord advice, Landlords, property management Stay compliant with HHSRS damp & mould guidelines. Our inventory reports help landlords prevent health risks and protect properties. As winter approaches, damp and mould become significant concerns for landlords. The Housing Health and Safety Rating System (HHSRS) evaluates potential health hazards in rental properties, including risks caused by excess moisture. Damp and mould not only affect a property’s structural integrity but can also pose severe health risks to tenants, which means landlords must take these issues seriously to comply with the HHSRS guidelines. Understanding the HHSRS The HHSRS is a regulatory system that helps landlords identify hazards that could affect tenants’ health and safety. Among the 29 hazards it assesses, excess cold, damp, and mould are particularly relevant during winter. Landlords must ensure their properties meet the HHSRS standards, or they could face enforcement actions, including fines or prohibition orders. New Damp and Mould Guidelines from the Property Ombudsman Recently, the Property Ombudsman updated its guidelines for handling damp and mould complaints, building on the principles of Awaab’s Law. These guidelines provide clear expectations for landlords to address tenant complaints swiftly and efficiently, reducing the risk of health problems. According to these guidelines, landlords must: Respond quickly to tenant reports of damp or mould. Conduct property inspections to detect early signs of moisture, leaks, or condensation. Provide adequate ventilation and heating to prevent the build-up of moisture. The Role of Property Inventory Reports One of the most effective ways to ensure compliance with the HHSRS and the new damp and mould guidelines is through regular property inventory reports. These reports not only document the condition of a property at the start and end of a tenancy but can also help identify problems during mid-term inspections. No Letting Go offers detailed inventory reporting services that flag issues such as condensation, leaks, or signs of mould growth. Our reports provide landlords with the data needed to address damp problems before… ## Lessons Learned: How I Discovered a Marijuana Factory in My Rental Property URL: https://nolettinggo.co.uk/blog/lessons-learned-how-i-discovered-a-marijuana-factory-in-my-rental-property/ Published: 2024-11-01 Categories: Landlord advice, Landlords, Property Inventory Management Landlord’s firsthand account of finding a marijuana operation in his rental property. Lessons in property inventory management, inspections, & legal considerations. You’d think that as the CEO of No Letting Go, the UK’s leading provider of inventory and property reporting inspections, and Kaptur, the provider of software for property reporting, with most of my career spent in the lettings industry, I wouldn’t be caught out by such a major issue. I’m writing this article to highlight the pitfalls landlords can face, and to share what I’ve learned from my experience. As a small landlord with a handful of properties in and around South London, which I’ve owned for many years, I’m just as vulnerable to the challenges any other landlord might encounter. I consider myself a meticulous landlord. I don’t cut corners: I use a well-known, reputable letting agent, ensure all properties have deposit protection (some with traditional schemes like mydeposits and others through insurance-backed deposit schemes like Flatfair), and always take out rent protection insurance through reputable companies. I make sure all mandatory compliance requirements—like electrical, gas safety, and EPC—are met, and even take care of less-known obligations, such as legionella risk assessments. Naturally, I also insist on detailed inventories, signed check-ins, quarterly property visits, and independent check-outs. As a busy professional running another business, I want to avoid unnecessary issues that could have been prevented. How It All Happened Despite all my precautions, I ended up discovering a fully operational marijuana factory in one of my flats, unbeknownst to me - and worse, my letting agent had no clue either. Here’s how it unfolded, and the lessons learned. The property in question is on the third floor of a block in Southeast London, a popular rental area. I’ve owned it for many years. Four years ago, the agent found a new tenant after the previous one moved out. The tenant was referenced, insurance was taken out, and everything seemed… ## How to Streamline Property Inventory Management for Multiple Properties URL: https://nolettinggo.co.uk/blog/how-to-streamline-property-inventory-management-for-multiple-properties/ Published: 2024-10-25 Categories: Landlords, No Letting Go Team, Property Inventory Management, property management Simplify property inventory management for multiple properties. No Letting Go offers expert services, regular inspections, and consistent reports. At No Letting Go, we understand how challenging it can be to manage multiple rental properties. That’s why we offer a full range of property inventory services designed to simplify the process. Our team of professional inventory clerks ensures that your properties are thoroughly documented at every stage, from check-ins to mid-term inspections and check-outs. 1. Leverage Our Inventory Expertise No Letting Go has years of experience providing comprehensive, unbiased property reports that meet all legal requirements. Our inventory specialists create detailed, standardised reports for each property, ensuring consistency and accuracy across your entire portfolio. These reports document the condition of the property, including fixtures, fittings, and appliances, reducing the risk of disputes and protecting both landlords and tenants. 2. Consistency in Reporting When managing multiple properties, consistency is key. We follow a structured process to document every aspect of the property, ensuring that reports across all properties are uniform and easy to compare. Whether you’re managing two properties or twenty, No Letting Go provides you with the assurance that nothing will be overlooked. 3. Schedule Regular Inspections Keeping up with routine inspections can be overwhelming when dealing with multiple properties. We offer scheduled mid-term inspections to help you stay on top of property conditions. These regular assessments help identify issues before they escalate, saving you money on costly repairs and ensuring that your properties remain well-maintained. Additionally, our end-of-tenancy check-outs provide a detailed comparison with the original inventory, helping to settle disputes regarding wear and tear or damages. Our reports ensure transparency and fairness in deposit deductions, protecting your interests while maintaining good tenant relations. 4. Incorporate Visual Evidence No Letting Go integrates high-quality photographic evidence into every inventory report. This not only strengthens the documentation but also provides visual proof of the property’s condition at the start and… ## Winter Property Maintenance: Essential Checks for Landlords URL: https://nolettinggo.co.uk/blog/winter-property-maintenance-essential-checks-for-landlords/ Published: 2024-10-16 Categories: Landlord advice, property management Prepare rental properties for winter with key maintenance checks. Learn how to maintain heating systems, insulation, & safety features to prevent costly repairs & ensure tenant comfort. As part of effective property management, preparing rental properties for winter is key to avoiding costly repairs and ensuring tenant satisfaction. Below are essential checks landlords should perform as winter approaches. 1. Heating Systems and Boilers One of the most critical elements of a rental property in winter is the heating system. Before temperatures drop, it's essential to ensure that boilers and heating systems are in good working order. Annual Servicing: Boilers and heating units should be serviced annually by a qualified professional. Regular servicing not only ensures efficiency but also reduces the likelihood of breakdowns during the colder months. A sudden boiler failure in the middle of winter can be disruptive for tenants and expensive for landlords to fix on short notice. Thermostat Checks: Ensure that the thermostat is functioning properly, as faulty thermostats can lead to inconsistent heating. Encourage tenants to test the heating system early in the season to identify potential problems before the cold sets in. 2. Insulation and Draught Proofing Insulating your property is one of the most effective ways to retain heat and reduce energy costs. Proper insulation not only keeps the home warm but also prevents overworking the heating system, extending its lifespan. Loft and Wall Insulation: Loft insulation is a major factor in reducing heat loss, as much of a home's warmth escapes through the roof. Check to ensure the loft is properly insulated. Similarly, cavity wall insulation can prevent significant heat loss through walls, improving energy efficiency. Draught Proofing: Inspect windows and doors for gaps that can let in cold air. Sealing these gaps with draught excluders or weatherstripping can help keep the property warmer and reduce heating bills. Simple fixes like installing door sweeps or using foam sealant around windows can make a significant difference in indoor comfort. 3. Roof… ## Understanding Awaab’s Law: What It Means for Property Inventory Management URL: https://nolettinggo.co.uk/blog/understanding-awaabs-law-what-it-means-for-property-inventory-management/ Published: 2024-10-08 Categories: Landlord advice, Property Inventory Management, property management Learn how Awaab’s Law impacts property inventory management. Discover how thorough reports and inspections can help landlords address damp issues and stay compliant with new regulations. Keyword: Property Inventory Management With Awaab’s Law introduced in the Renter’s Reform Bill, landlords are now legally required to respond swiftly to damp and mould complaints. This new legislation underscores the importance of maintaining up-to-date and detailed property inventory management. Regular property inspections and thorough reports can help landlords identify issues early, document any existing problems, and ensure compliance with the law. No Letting Go provides professional inventory services, ensuring that properties are inspected for potential hazards, such as damp, before they escalate into legal concerns. What Is Awaab’s Law? Awaab’s Law mandates that landlords must address damp and mould issues within a defined period to prevent tenant health risks. The law is named after Awaab Ishak, a toddler whose tragic death was linked to prolonged exposure to mould in social housing. Under the new regulations, landlords are now legally obliged to take tenant complaints about damp or mould seriously and respond quickly, potentially avoiding severe penalties. Importance of Proactive Property Management To stay compliant with Awaab’s Law, landlords must maintain regular property inspections and comprehensive property documentation. This is where property inventory management plays a crucial role. Conducting thorough check-ins, mid-term inspections, and check-outs ensures that landlords can detect damp or mould issues early, allowing them to resolve problems before tenants experience health risks. How No Letting Go Can Help No Letting Go’s professional inventory clerks can assist landlords with detailed property reports that document the condition of a property from start to finish. Our check-in and mid-term reports flag any potential issues such as damp or inadequate ventilation, providing landlords with the information they need to act swiftly. By having meticulous records, landlords can show they have taken proactive steps, reducing the risk of non-compliance under Awaab’s Law. Best Practices for Landlords Conduct Regular Inspections: Set a schedule… ## How to Protect Your Property with a Detailed Inventory Check-Out Report URL: https://nolettinggo.co.uk/blog/how-to-protect-your-property-with-a-detailed-inventory-check-out-report/ Published: 2024-09-30 Categories: End of tenancy, Landlord advice, Landlords, Property Inventory Management Learn how a thorough inventory check-out report safeguards landlords by documenting property condition, avoiding disputes, and ensuring legal compliance. As a landlord, safeguarding your property at the end of a tenancy is crucial. One of the most effective ways to do this is by creating a detailed inventory check-out report. This report plays a vital role in comparing the property's condition from the beginning to the end of the tenancy, identifying any damages, missing items, or changes. An accurate check-out report is essential for avoiding disputes, ensuring legal compliance, and maintaining the value of your property. The Role of an Inventory Check-Out Report An inventory check-out report is more than just a checklist; it’s a comprehensive document that helps protect both landlords and tenants. Here’s how it works: Documenting the Property’s Condition: The check-out report compares the current state of the property against the original inventory taken at the start of the tenancy. This comparison is critical in determining whether any damages go beyond normal wear and tear, which can justify deposit deductions. Providing Evidence in Disputes: Disputes over deposit deductions are common at the end of a tenancy. A well-prepared check-out report, backed by photographic evidence, serves as a crucial piece of documentation that can be used to resolve these disputes fairly. The report ensures that any claims made by the landlord are substantiated, reducing the likelihood of conflicts escalating. Maintaining Legal Compliance: In the UK, regulations surrounding tenancy deposits require landlords to provide clear evidence if they intend to make deductions. Without a detailed inventory check-out report, landlords may find it challenging to justify these deductions, potentially leading to legal issues. Steps to Create an Accurate Inventory Check-Out Report Creating a thorough and accurate inventory check-out report involves several key steps: Conduct a Detailed Inspection: Begin by inspecting every room and all items listed in the initial inventory. Look for any discrepancies, including damages, missing items, or… ## The Importance of Home Inspections and Property Inventory Reports: Insights from Merton Council’s Action URL: https://nolettinggo.co.uk/blog/the-importance-of-home-inspections-and-property-inventory-reports/ Published: 2024-09-04 Categories: Landlord advice, Property Inventory Management, Uncategorized Protect your rental property with regular home inspections and detailed property inventory reports. Learn how No Letting Go's inventory specialists help you maintain compliance and avoid disputes. A recent case in Merton, London, serves as a stark reminder of the importance of regular home inspections and detailed property inventory reports. Merton Council took unprecedented action by seizing control of 18 private properties after the landlord repeatedly ignored tenants' complaints about poor living conditions. This move, facilitated by powers under the Housing Act 2004, is one of the first of its kind in the UK and underscores the critical need for landlords to maintain their properties and comply with legal standards. What Happened in Merton? The properties in question were located in the Graveney ward of Merton, an area under the council's Selective Licensing Scheme. This scheme, introduced to tackle poor property conditions and antisocial behaviour, requires all privately rented homes in specific areas to be licensed. Despite multiple notices from the council, the landlord failed to address issues such as inadequate repair services, leading to tenants living in substandard conditions for over a year. As a result, the council intervened by appointing agents to manage the properties and redirecting rental income to fund the necessary repairs. This action ensures the properties are brought up to a safe and decent standard, protecting the tenants' well-being and enforcing the landlord's responsibilities. The Role of Home Inspections and Property Inventory Reports This case highlights the importance of regular home inspections and maintaining accurate property inventory reports. These checks are not just about meeting legal obligations; they are essential for ensuring that properties remain in good condition and that tenants are living in safe environments. Home Inspections: Regular home inspections allow landlords to identify and address maintenance issues before they escalate. These inspections are vital for ensuring that all aspects of the property, including structural integrity, safety features, and living conditions, meet the required standards. In the Merton case, a lack… ## Why Investing in a Property Inventory Management Franchise Could Be Your Next Smart Move URL: https://nolettinggo.co.uk/blog/why-invest-in-a-property-inventory-management-franchise/ Published: 2024-08-22 Categories: Franchise Explore the benefits of investing in a property inventory management franchise. Learn how this growing sector offers stability, proven success, and growth potential for franchisees. Are you considering an investment in a franchise but unsure which industry to dive into? The property inventory management sector might just be the opportunity you’ve been looking for. With the rental market booming and the need for compliance and accurate property reporting on the rise, this sector offers robust potential for growth and profitability. Here's why investing in a property inventory management franchise could be a smart move. 1. The Growing Demand for Property Inventory Services The rental market is expanding rapidly, driven by increasing housing demand and changing economic conditions. More people are renting homes than ever before, and with this rise comes a greater need for reliable property management services. Landlords and letting agents require detailed, accurate inventories to protect their investments and ensure smooth tenancy transitions. As a property inventory management franchisee, you'll be entering a market with a built-in demand for your services. This demand is not only consistent but also growing, providing a stable foundation for your business. 2. A Proven Business Model Franchising offers a tried-and-true business model that can significantly reduce the risks associated with starting a new business. As a franchisee with No Letting Go, you benefit from an established brand with a strong reputation in the property management industry. Our franchise model provides comprehensive training, ongoing support, and access to cutting-edge technology, ensuring you have everything you need to succeed. Our franchisees enjoy the advantage of a business structure that has been refined and optimised over years of operation. This means fewer surprises and more predictable outcomes as you build your business. 3. Technology-Driven Efficiency One of the key benefits of joining the No Letting Go network is access to our proprietary Kaptur software. This advanced platform streamlines property inspections, reporting, and management, making your operations more efficient and scalable.… ## From EPCs to CO Alarms: A Complete Guide to Essential Property Assessments URL: https://nolettinggo.co.uk/blog/from-epcs-to-co-alarms-a-complete-guide-to-essential-property-assessments-2/ Published: 2024-08-08 Categories: Landlord advice, property management Discover the key property assessments every landlord needs to ensure safety and compliance, from Energy Performance Certificates (EPCs) to Carbon Monoxide (CO) alarms. As a landlord or property manager, ensuring that your property is safe, compliant, and appealing to potential tenants is paramount. Essential property assessments not only help in maintaining the property’s value but also ensure the safety and satisfaction of tenants. Here’s a complete guide to the key assessments every landlord should prioritise, from Energy Performance Certificates (EPCs) to Carbon Monoxide (CO) alarms. 1. Energy Performance Certificates (EPCs) What is an EPC? An Energy Performance Certificate (EPC) provides a rating of a property's energy efficiency and environmental impact, ranging from A (most efficient) to G (least efficient). It also includes recommendations on how to improve the property’s energy efficiency. Why is it Important? EPCs are legally required whenever a property is built, sold, or rented. They help prospective tenants understand the energy costs associated with the property and provide landlords with guidelines for making improvements. How to Obtain an EPC: Hire a certified Domestic Energy Assessor (DEA). The assessor will visit the property, evaluate its energy efficiency, and produce the EPC. Implement the recommended improvements to enhance the property’s rating and appeal. 2. Gas Safety Checks What is a Gas Safety Check? A gas safety check involves inspecting all gas appliances, fittings, and flues in a property to ensure they are safe and functioning properly. This must be done by a Gas Safe registered engineer. Why is it Important? Gas safety checks are legally required annually. They prevent gas leaks, carbon monoxide poisoning, and other gas-related hazards, ensuring tenant safety and compliance with the law. How to Conduct a Gas Safety Check: Schedule an annual check with a Gas Safe registered engineer. Ensure all appliances are checked, including boilers, gas cookers, and heaters. Keep a record of the Gas Safety Certificate and provide a copy to your tenants. 3. Electrical Safety… ## HHSRS: Aiming for Safer, Healthier Housing – What Every Landlord Should Know URL: https://nolettinggo.co.uk/blog/hhsrs-guide-ensuring-safe-housing-for-landlords/ Published: 2024-07-24 Categories: Landlord advice, Landlords, property management Learn about the HHSRS, tenant-requested inspections, & essential compliance tips for landlords to maintain safe and healthy rental properties. The Housing Health and Safety Rating System (HHSRS) is a critical tool for landlords and property managers in the UK, designed to ensure that all residential properties meet essential health and safety standards. With recent updates, including regulations that allow tenants to request home inspections, understanding HHSRS has never been more important. This blog explores the nuances of HHSRS, the implications of new regulations, and how landlords can stay compliant while ensuring their properties remain safe and healthy for tenants. Understanding the HHSRS The HHSRS, introduced under the Housing Act 2004, is a risk-based evaluation tool used by local authorities to determine potential health and safety hazards in residential properties. Instead of prescribing minimum standards, the HHSRS assesses the risk posed by specific hazards, including dampness, excess cold, fire risks, and structural collapses. Key Components of the HHSRS Hazard Categories: The system includes 29 potential hazards, each rated according to the severity and likelihood of harm they might cause. Risk Assessment: Inspectors evaluate how likely each hazard is to occur and the range of possible outcomes, calculating a score that determines whether the hazard is a Category 1 (serious) or Category 2 risk. Enforcement: Local authorities have the power to enforce remedial action for any Category 1 hazards and can choose to address Category 2 hazards as well. Recent Regulation Updates: Tenant-Requested Inspections One of the significant updates to the HHSRS regulations is the empowerment of tenants to request a home inspection. This change aims to enhance tenant safety and ensure that any potential risks are addressed promptly, without solely relying on routine checks by landlords or property managers. Here’s what landlords need to know: Tenant Requests: Tenants can now formally request an HHSRS inspection if they believe their living conditions might pose health and safety risks. Landlord Response: Upon… ## Enhancing Tenant Satisfaction with Efficient and Hassle-Free Check-In Processes URL: https://nolettinggo.co.uk/blog/efficient-hassle-free-check-in-processes/ Published: 2024-07-15 Categories: Landlords Discover how No Letting Go simplifies tenant check-ins and check-in services, enhancing satisfaction with efficient, hassle-free processes. Learn about our tech-driven solutions and professional inve… The initial interactions between landlords and tenants can set the tone for the entire rental relationship. An efficient and hassle-free check-in process is not only crucial for making a great first impression but also for laying the foundation of trust and satisfaction. This is where No Letting Go excels, offering services that streamline check-ins, making them as smooth and effortless as possible. The Importance of a Smooth Check-In Service The check-in process is the first real interaction a tenant has with their new home and, often, with their landlord or property management service. A positive experience can greatly influence their overall satisfaction and their perception of the management’s efficiency and reliability. Key components of a satisfactory check-in service include: Thoroughness: Ensuring all details are covered, from the functioning of appliances to the availability of all necessary amenities. Efficiency: Making the process quick and seamless, respecting the tenant's time and energy. Transparency: Clearly communicating any important information about the property, setting clear expectations right from the start. Documentation: Proper documentation of the property’s condition to avoid future disputes over damages. How No Letting Go Facilitates Efficient Check-Ins Streamlined Operations with Technology No Letting Go utilises the latest technology to streamline the check-in process. Our digital inventory solutions provide detailed and accurate property reports that are easily accessible online. This reduces paperwork and the potential for human error, ensuring a smooth operation that saves time for both the tenant and the property manager. Professional and Detailed Inventories Our inventory reports are comprehensive and prepared by professionals. Before the tenant moves in, we conduct a thorough inspection of the property, documenting its condition in detail. This includes photographs and descriptions of the state of fixtures, fittings, and the general environment. Such detailed inventories help set a clear benchmark, which is invaluable for managing… ## Balancing Safety and Compliance: The Role of HHSRS Inspections in Property Management URL: https://nolettinggo.co.uk/blog/balancing-safety-and-compliance-the-role-of-hhsrs-inspections-in-property-management/ Published: 2024-06-24 Categories: Landlord advice Discover how HHSRS inspections ensure property safety and compliance. Learn the importance of these inspections in protecting tenants and maintaining high standards in property management. In the realm of property management, maintaining a balance between tenant safety and regulatory compliance is paramount. The Housing Health and Safety Rating System (HHSRS), introduced under the Housing Act 2004 in England and Wales, plays a critical role in this process. This risk-based evaluation tool helps landlords and property managers identify and mitigate potential hazards that can affect the health and safety of tenants. Understanding the intricacies of HHSRS inspections is essential for ensuring properties are not only safe but also legally compliant. What is HHSRS? The HHSRS provides a framework for assessing health and safety risks in residential properties. Rather than prescribing specific standards or conditions, it evaluates the potential risks posed by deficiencies in a property. These risks are assessed against 29 potential hazards, ranging from damp and mold growth to electrical safety. Each hazard is scored to determine whether it poses a serious risk to the health or safety of tenants, with required actions prioritised based on the level of risk. Importance of HHSRS Inspections Identifying Hidden Risks Many hazards that compromise tenant safety are not immediately obvious. Regular HHSRS inspections help uncover these hidden risks before they escalate into serious issues. For example, an unnoticed water leak might lead to structural damage or mold growth, both of which are hazardous to health. Preventing Legal Repercussions Failure to comply with health and safety obligations can lead to significant legal consequences for landlords, including fines and enforcement actions. HHSRS inspections provide the necessary documentation and evidence to demonstrate compliance with safety standards, protecting property owners from potential legal challenges. Enhancing Tenant Relationships Proactively addressing safety concerns through regular inspections demonstrates a commitment to tenant welfare. This can enhance landlord-tenant relationships, reduce tenant turnover, and build a positive reputation among potential renters. Conducting Effective HHSRS Inspections Engage Professionals… ## mydeposits and No Letting Go launch strategic partnership URL: https://nolettinggo.co.uk/blog/mydeposits-and-no-letting-go-launch-strategic-partnership/ Published: 2024-06-10 Categories: Property News No Letting Go and mydeposits launch a partnership to integrate inventory management and deposit protection services, enhancing compliance and reducing disputes. The UK’s largest provider of property inventory management reporting services, No Letting Go, and mydeposits, which is powered by Total Property, are excited to announce a strategic partnership. This is the first stage in an exciting collaboration which will see the future integration of No Letting Go’s top-tier inventory management services and advanced reporting software, Kaptur, with mydeposits’ expertise in deposit protection and early resolution. During this first phase, the collaboration will provide best practice and guidance to the industry. Watch this space for a revolutionary property management solution that will empower property professionals to manage reporting tasks independently, streamlining end to end tenancy management. The partnership will ultimately increase protection for mydeposits members by combining reports and evidence into one simple system, providing a comprehensive audit trail of evidence to facilitate end of tenancy negotiations for letting agents, landlords and tenants. This will increase efficiency, reduce disputes, and guarantee compliance with regulatory standards. Benefits will include: • Streamlined operations: A unified, integrated approach to managing inventories and deposits, reducing administrative workload and improving efficiency • Reduced disputes: Fewer disputes due to accurate, detailed, and defensible inventory reports • Enhanced compliance: Better adherence to regulatory standards and reduced risk of non-compliance • Scalable solutions: Flexible services that can expand or contract based on demand without significant overhead costs • Improved customer satisfaction: Better service delivery, leading to higher satisfaction among landlords, letting agents, and tenants   Eddie Hooker, founder and CEO of mydeposits, said: “mydeposits’ strategic partnership with No Letting Go is the natural next step, after a long working relationship based on a shared commitment to providing protection and peace of mind for landlords, agents and tenants throughout the lifecycle of a tenancy. This collaboration, which comes hot on the heels of the launch of our innovative new Total… ## Upholding Decent Homes Standards: How No Letting Go Ensures Quality and Compliance URL: https://nolettinggo.co.uk/blog/upholding-decent-homes-standards-how-no-letting-go-ensures-quality-and-compliance/ Published: 2024-06-07 Categories: Landlord advice, Uncategorized Ensure your properties comply with the Decent Homes Standard. Learn how No Letting Go's inventory and reporting services help landlords maintain safe and quality housing. The Decent Homes Standard is a benchmark for housing quality in the UK, ensuring that all homes meet specific criteria for safety, comfort, and livability. This standard is crucial for landlords and housing associations, who must ensure their properties provide tenants a safe and decent environment. No Letting Go is pivotal in helping property owners and managers meet and maintain these standards through comprehensive property reporting and inventory services. Understanding the Decent Homes Standard The government introduced the Decent Homes Standard to improve the conditions of homes, particularly those within the social sector. To meet the Decent Homes Standard, a property must: Be free of serious health and safety hazards: Assessed under the Housing Health and Safety Rating System (HHSRS). Be in a reasonable state of repair: Major components (such as kitchens and roofs) should not be old or in disrepair. Have reasonably modern facilities and services: For example, kitchens no older than 20 years and bathrooms no older than 30 years. Provide effective heating and insulation: Ensuring efficient heating systems and effective insulation keeps the home warm and energy-efficient. The Challenges of Compliance For landlords and property managers, consistently meeting these standards can be challenging without systematic inspections and detailed reporting. Regular property assessments are necessary to identify issues that might compromise the standard, from outdated facilities to potential hazards that could impact tenant health and safety. How No Letting Go Supports Decent Homes Standards Expert Assessments and Detailed Reporting No Letting Go provides professional property inventory and inspection services, including detailed assessments of the property's condition against the Decent Homes criteria. Our experts are trained to identify compliance issues, helping landlords prioritise repairs and updates that impact their property's decency status. Customised Inventory Management With tailored solutions designed to address the specific needs of each property, No Letting… ## Navigating Compliance: A Deep Dive into Property Inventory Legislation URL: https://nolettinggo.co.uk/blog/navigating-compliance-a-deep-dive-into-property-inventory-legislation/ Published: 2024-05-23 Categories: Landlord advice, Uncategorized With ever-changing legislation, landlords and property managers must stay vigilant to remain compliant, particularly regarding property inventory. Compliance in property management is a dynamic and ongoing process. With ever-changing legislation, landlords and property managers must stay vigilant to remain compliant, particularly regarding property inventory. This blog takes a deep dive into property inventory legislation, highlighting the pivotal role of No Letting Go in navigating the complex landscape of legal compliance. Understanding Property Inventory Legislation The Significance of Inventory Management Property inventory management isn’t just a formality; it's a legal and logistical necessity. It involves creating a detailed report that lists the contents and condition of the property at the start and end of a tenancy. The importance of property inventory stems from various laws and regulations that aim to protect the rights and obligations of both landlords and tenants. Key Legal Frameworks Affecting Inventory • Housing Act 2004: This act introduced the Tenancy Deposit Scheme (TDS), which requires detailed inventory records to solve any disputes regarding deposit deductions. • Landlord and Tenant Act 1985: This act mandates that properties must be fit for habitation, which implies a need for a thorough inventory to establish the initial condition of the property. • Deregulation Act 2015: This legislation further emphasizes the need for proper inventory checks to provide evidence should a landlord need to serve a Section 21 eviction notice. The Role of Property Inventories in Dispute Resolution Disputes over property conditions are not uncommon at the end of tenancy agreements. A comprehensive inventory provides an unbiased baseline that helps resolve these disputes amicably. Without a proper inventory, landlords may find themselves unable to claim for damages or losses that occur during a tenancy. Staying Ahead of Compliance Regular Updates and Training Legislation can evolve quickly, and staying compliant means staying informed. Regular training and updates are necessary to ensure property inventories meet the latest standards. Incorporating Technological Advances… ## Landlord Checklist: Documents, Guides, and Reports Essential for Property Management URL: https://nolettinggo.co.uk/blog/landlord-checklist-documents-guides-and-reports-essential-for-property-management/ Published: 2024-05-02 Categories: property management Landlords are tasked with staying abreast of legal requirements, safety protocols, and best practices. In the ever-changing terrain of property rentals, landlords are tasked with staying abreast of legal requirements, safety protocols, and best practices. Ensuring you have the correct documents, guides, and reports at your disposal is not just about compliance; it's about providing the best possible service to your tenants and protecting your investment. This comprehensive checklist will guide you through the essentials every landlord should have on file. Essential Documents for Landlords 1. Tenancy Agreement A legally binding contract between you and your tenant is paramount. This should clearly outline the terms of the tenancy, rent details, deposit information, and both parties' responsibilities. 2. Inventory Report An in-depth inventory report conducted at the start of each tenancy can save a world of dispute later. No Letting Go can provide a thorough inventory, ensuring every item's condition is recorded. 3. Right to Rent Documentation It’s a legal requirement to check a tenant's legal right to rent in the UK. Keep copies of all documents reviewed to show you've performed the necessary checks. 4. Gas Safety Certificate By law, landlords must have all gas equipment checked annually by a Gas Safe registered engineer and provide tenants with a copy of the gas safety check record before they move in. 5. Energy Performance Certificate (EPC) An EPC rates your property's energy efficiency and is a must-have for any rental property. It’s valid for ten years, but should be renewed if significant energy-related improvements are made. 6. Electrical Inspection Certificate Regular electrical inspections are crucial for tenant safety and are now required by law every five years. 7. Deposit Protection Scheme Documentation Deposits must be placed in a government-approved scheme within 30 days of receipt. You must provide tenants with the Prescribed Information about where their deposit is held. Guides and References for Landlords 1.… ## How No Letting Go’s Tenancy Check-out Service Protects Your Property and Resolves Disputes URL: https://nolettinggo.co.uk/blog/how-no-letting-gos-tenancy-check-out-service-protects-your-property-and-resolves-disputes/ Published: 2024-04-15 Categories: Property Inventory Management, property management, services Streamline tenancy turnovers with No Letting Go's Check-out Service. Save time and secure your property with detailed reports and expert assessments. In the bustling world of property management, the end of a tenancy can be a critical time. It's the moment when the state of your investment is evaluated, potential disputes can arise, and the groundwork for future tenancies is laid. Recognising the importance of this phase, No Letting Go offers a comprehensive Tenancy Check-out Service designed to protect your property and effectively resolve any disputes. Here's how our service can benefit landlords and property managers. 1. Detailed Comparison Reports The cornerstone of our Tenancy Check-out Service is the production of detailed comparison reports. These documents meticulously compare the property's condition at the end of the tenancy against the initial inventory report compiled at the start. This side-by-side analysis ensures that any changes, damages, or wear beyond normal use are accurately identified, providing a clear and unbiased basis for any claims. 2. Professional and Unbiased Assessment Our inventory clerks bring professionalism and impartiality to the tenancy check-out process. Trained to the highest standards, they ensure that assessments are thorough and fair, helping to prevent accusations of bias that can occur when landlords conduct their own inspections. This neutrality is crucial in maintaining a positive relationship between landlords and tenants, especially when discussing potential deductions from the security deposit. 3. Photographic Evidence At No Letting Go, we understand that "a picture is worth a thousand words," especially when it comes to property condition. Our Tenancy Check-out Service includes comprehensive photographic evidence, offering visual support to our detailed reports. This can be instrumental in resolving disputes, providing clear evidence of any damage or changes to the property. 4. Efficient Dispute Resolution Should disputes arise over the security deposit, No Letting Go's Tenancy Check-out Service can be the key to a swift and equitable resolution. Our detailed comparison reports and photographic evidence serve as… ## Safety First: Best Practices for Property Inventory in the Current Real Estate Landscape URL: https://nolettinggo.co.uk/blog/safety-first-best-practices-for-property-inventory-in-the-current-real-estate-landscape/ Published: 2024-04-04 Categories: Landlords, Letting Agents, Property Inventory Management, property management Explore best practices for property inventory management in today's market, ensuring safety and efficiency with No Letting Go's expert services. In an era where the real estate landscape is continuously evolving, safety and efficiency in property management have never been more critical. The importance of a meticulous property inventory process cannot be overstated, especially when adapting to the current challenges. At No Letting Go, we're committed to providing landlords and property managers with state-of-the-art solutions that not only streamline inventory management but also ensure compliance and safety. Here are some best practices for property inventory in today's real estate environment. Leverage Technology for Contactless Inventories The ongoing global health crisis has underscored the need for minimal contact solutions. Utilising digital inventory tools like No Letting Go's Kaptur software enables property managers to conduct comprehensive inventories without the need for face-to-face interactions. This approach not only reduces health risks but also enhances efficiency, allowing for real-time updates and access to inventory reports. Implement Rigorous Health and Safety Checks Now more than ever, health and safety checks are an integral part of the property inventory process. Ensuring that properties meet current health guidelines and safety regulations is paramount. This includes checking for proper ventilation, ensuring fire safety measures are in place, and verifying the functionality of smoke and carbon monoxide detectors. A thorough inventory provides an opportunity to assess these critical elements throughout the year. Maintain Detailed Records Accurate and detailed record-keeping has always been a cornerstone of effective property management. In the current landscape, it becomes even more significant. Detailed records help in tracking the condition of the property over time, documenting any changes or damages, and proving compliance with safety regulations. In the event of disputes or legal challenges, having meticulously maintained records can be invaluable. Prioritise Transparency with Tenants Clear communication and transparency with tenants are essential, particularly when conducting inventories. Inform tenants about the processes in place and… ## The Latest Trends in Property Management: Adapting to Change URL: https://nolettinggo.co.uk/blog/the-latest-trends-in-property-management-adapting-to-change/ Published: 2024-03-27 Categories: Property Inventory Management, property management, Property technology, Uncategorized Emerging trends in property management focus on smart technology integration, sustainability, & remote management tools to meet evolving tenant expectations & market challenges The landscape of property management is constantly evolving, driven by technological advancements, regulatory changes, and shifting tenant expectations. Staying abreast of the latest trends is essential for property managers aiming to maintain competitive advantage and offer superior service. Here’s a look at the most significant trends shaping the future of property management. Embracing PropTech for Enhanced Efficiency Property Technology (PropTech) continues to revolutionise the industry, offering solutions that streamline operations, enhance tenant experiences, and improve property oversight. From cloud-based management platforms enabling remote access to real-time data, to AI-driven analytics for predictive maintenance and smart home devices enhancing tenant comfort, technology is at the forefront of property management evolution. Sustainability and Green Building Practices Sustainability is no longer just a buzzword; it's a tenant expectation and often a regulatory requirement. Property managers are increasingly adopting green practices, focusing on energy efficiency, waste reduction, and sustainable building materials. Initiatives such as green certifications (LEED, BREEAM, etc.) are becoming standard practices, not only to reduce environmental impact but also to decrease operational costs and attract eco-conscious tenants. The Rise of Remote Management The COVID-19 pandemic accelerated the adoption of remote management practices, a trend that continues to persist. Virtual tours, digital lease signings, and online tenant portals for requests and payments are becoming the norm. This shift not only meets the demand for social distancing but also caters to the convenience and efficiency desired by modern renters. Focus on Tenant Experience and Engagement The tenant experience is central to property management strategies. Engaging with tenants through regular communication, community events, and personalized services can significantly enhance tenant satisfaction and retention. Furthermore, leveraging data to understand tenant preferences allows property managers to tailor services and amenities, improving the overall living experience. Regulatory Compliance and Risk Management With an ever-changing legal landscape, staying compliant… ## Navigating Fire Door Compliance: What You Need to Know URL: https://nolettinggo.co.uk/blog/navigating-fire-door-compliance-what-you-need-to-know/ Published: 2024-03-22 Categories: London property, Property consultancy, property management UK fire safety door regs require self-closing fire doors in all rented properties to prevent the spread of fire and ensure tenant safety. Fire doors are a crucial component of a building's passive fire protection system, serving as the first line of defense against the spread of fire and smoke. Understanding fire door compliance is not only a matter of legal necessity but also a critical aspect of ensuring the safety of occupants. This blog delves into the essential aspects of fire door compliance, offering insights for property owners, managers, and developers on how to navigate these regulations effectively. The Importance of Fire Doors Fire doors play a pivotal role in safeguarding escape routes, compartmentalizing buildings to prevent the spread of fire and smoke, and allowing occupants precious time to evacuate safely. Their importance in public buildings, residential complexes, and commercial properties cannot be overstated. Key Compliance Standards In the UK, fire door compliance is governed by several regulations and standards, including the Regulatory Reform (Fire Safety) Order 2005 (FSO) and building regulations contained within Approved Document B. The FSO mandates that fire safety measures in commercial and non-domestic premises are upheld, which includes the proper specification, installation, and maintenance of fire doors. Specification and Installation A compliant fire door must meet the British Standards BS 476-22 or the European Standard BS EN 1634-1. These specifications cover the door's integrity and insulation capabilities, ensuring it can withstand fire for a minimum specified period, typically ranging from 30 minutes (FD30) to 120 minutes (FD120). Proper installation is equally crucial. Fire doors must be fitted with the correct frame, intumescent strips, and seals to ensure they perform as expected in the event of a fire. All components of a fire door, including hinges, door closers, and locks, must be CE marked and compatible with the door's fire rating. Inspection and Maintenance Regular inspections and maintenance are vital to ensure fire doors remain compliant and functional.… ## The Art of Creating Meticulous Property Documentation: Tips and Tricks URL: https://nolettinggo.co.uk/blog/the-art-of-creating-meticulous-property-documentation-tips-and-tricks/ Published: 2024-02-20 Categories: London property, property management Master property management with No Letting Go's precision in documentation, ensuring minimized disputes and maximized portfolio value. In the intricate ballet of property management, the creation of meticulous documentation is not just a step – it's a grand jeté. It's a leap that can elevate the management process, minimise disputes, and enhance the value of your property portfolio. At No Letting Go, we've mastered this art, and we're here to share some essential tips and tricks that can help ensure your property documentation is as precise as it is effective.   Start with a Clear Framework Define the Scope: Before diving into the details, establish a clear framework for what your documentation will cover. Decide the extent of inventory, the frequency of inspections, and the specific areas that require attention. Stay Organised: Use a consistent format for all your documents. This not only streamlines the process but also makes it easier for anyone reviewing the documents to find the information they need quickly.   Embrace Technology Use Specialised Software: With No Letting Go's Kaptur software, you can ensure accuracy and save time. It allows you to capture data on-site and generate online reports easily and instantly. Digital Storage: Keep your documents safe and accessible by storing them digitally. Cloud-based solutions offer backups and easy retrieval, which is invaluable in case of disputes or audits.   Pay Attention to Detail Be Thorough: When conducting inventories or inspections, it's the small details that often lead to the biggest disputes. Note the condition of fixtures, the quality of finishes, and even the brand of appliances. Photographic Evidence: A picture speaks a thousand words. Incorporate date-stamped photographs to support your written documentation, providing visual proof of the property's condition.   Regular Updates Are Key Schedule Regular Inspections: Properties evolve with wear and tear. Regular inspections and updates to your documentation will reflect the property's current state and help anticipate future maintenance… ## From EPCs to CO Alarms: A Complete Guide to Essential Property Assessments URL: https://nolettinggo.co.uk/blog/from-epcs-to-co-alarms-a-complete-guide-to-essential-property-assessments/ Published: 2024-02-07 Categories: Energy Performance Certificate, Landlords Discover the key property assessments every landlord needs, from Energy Performance Certificates to Carbon Monoxide alarms, in our comprehensive guide. When it comes to property management, ensuring the safety and compliance of your rental property is not just a legal requirement but a moral one too. From Energy Performance Certificates (EPCs) to carbon monoxide (CO) alarms, there’s a range of essential property assessments that landlords must navigate. Let’s take a comprehensive journey through these vital checks and understand how they contribute to creating safe and efficient living spaces.   Energy Performance Certificates (EPCs) An EPC rates how energy-efficient your property is, using grades from A (most efficient) to G (least efficient). It’s a legal requirement to have a valid EPC when a property is sold, rented, or constructed, and it must be presented to tenants before they move in. EPCs are beneficial for landlords and tenants alike, as they provide: • Insight into potential energy costs • Recommendations for reducing energy consumption. • A competitive edge in the property market for higher-rated homes Gas Safety Certificates Annual gas safety checks are mandatory for any property with gas appliances. These checks must be conducted by a registered Gas Safe engineer, who will inspect all gas appliances and flues. The resulting Gas Safety Certificate, or CP12, is your documentation that proves your property is safe from gas leaks, which can lead to fires, explosions, or carbon monoxide poisoning. Electrical Safety Standards As of 2020, private landlords in England must ensure that their properties meet specific electrical safety standards under the Electrical Safety Standards in the Private Rented Sector Regulations. This includes having a qualified electrician conduct an inspection and test of all fixed electrical installations every five years, at a minimum. Carbon Monoxide (CO) Alarms Carbon monoxide is a silent killer—odourless, colourless, and extremely dangerous. It’s imperative to install CO alarms in any room that contains a solid fuel-burning appliance, though it’s… ## Empowering Property Professionals: No Letting Go’s Cloud-Based Inventory Management System URL: https://nolettinggo.co.uk/blog/empowering-property-professionals-no-letting-gos-cloud-based-inventory-management-system/ Published: 2024-01-23 Categories: Letting Agents, property management In the digital age, property professionals require systems that can keep pace with the fast-moving property market while providing the accuracy and efficiency needed to manage vast portfolios. No Let… In the digital age, property professionals require systems that can keep pace with the fast-moving property market while providing the accuracy and efficiency needed to manage vast portfolios. No Letting Go's cloud-based inventory management system represents a seismic shift in property management – empowering agents, landlords, and property managers with a suite of tools designed for success in the modern era. Revolutionising Property Inventory Management No Letting Go is at the vanguard of property inventory management, offering a cloud-based solution that brings unparalleled efficiency to the task of managing rental properties. Our system is tailored to meet the demands of today's property professionals, providing them with the capability to perform their roles with greater precision and less effort. The Cloud Advantage Our inventory management system is hosted in the cloud, which means you can access your property inventories anytime, anywhere. Gone are the days of office-bound databases and paper-based systems susceptible to loss and damage. With No Letting Go, your data is secure, backed up, and easily retrievable, ensuring continuity and peace of mind. Real-Time Updates and Collaborations Real-time data is the lifeblood of property management. Our system allows for instant updates and seamless collaboration among team members, no matter their location. This immediacy ensures that property professionals can make informed decisions quickly, respond to tenants' needs promptly, and manage properties more proactively. Streamlining Operations Efficiency is more than a buzzword; it's the cornerstone of effective property management. Our system streamlines the entire inventory process, from creating entries to scheduling inspections and generating reports. This consolidation of tasks eliminates redundancy, saves time, and reduces the likelihood of errors, allowing professionals to focus on higher-value activities. A Tailored Experience Every property is unique, and so are the needs of every property professional. No Letting Go understands this, which is why our… ## Navigating Renters’ Reform: How No Letting Go Can Help URL: https://nolettinggo.co.uk/blog/navigating-renters-reform-how-no-letting-go-can-help/ Published: 2024-01-16 Categories: Investing in rental property, Landlord advice, Landlord Insurance, Landlords, property security Navigate the UK's Renters' Reform with No Letting Go. Our expertise in inventory management and inspections ensures compliance and tenant-landlord harmony. In the dynamic landscape of UK property rental, the Renters' Reform Bill is set to introduce significant changes. With a focus on improving renters' security and overhauling the lettings sector, landlords and letting agents must adapt to these reforms. No Letting Go is poised to assist in this transition, ensuring that properties are compliant and the rights of both tenants and landlords are upheld. Understanding Renters' Reform The Renters' Reform Bill proposes substantial adjustments to tenancy agreements, security of tenure, and the quality of rental accommodation. Key aspects include the abolition of 'no-fault' evictions under Section 21, an introduction of a lifetime deposit system, and a new property portal for landlords, helping to enforce higher standards. The Role of No Letting Go Ensuring Compliance with Updated Regulations No Letting Go's services are vital in helping landlords navigate these legislative changes. With professional inventory management and regular property inspections, we ensure that landlords meet their obligations under the new laws. Professional Inventory Reports Comprehensive inventory reports are more crucial than ever. These documents provide an evidence-based approach to managing tenancies, which will be vital in the case of disputes, especially with the anticipated removal of 'no-fault' evictions. Regular and Thorough Property Inspections With the government's emphasis on the quality of rented homes, regular property inspections are key. No Letting Go's meticulous inspections can identify maintenance issues early, ensuring properties meet the required standards and helping landlords avoid penalties. Lifetime Deposit Scheme Readiness The lifetime deposit system aims to make moving between properties more manageable for tenants. No Letting Go can facilitate the management of these deposits, ensuring proper documentation and transfer between tenancies, reducing administrative burdens for landlords. Educating Landlords and Agents Education will be a cornerstone of adapting to the Renters' Reform Bill. No Letting Go provides guidance and advice,… ## The Journey to Decency: Understanding the Decent Homes Standard URL: https://nolettinggo.co.uk/blog/the-journey-to-decency-understanding-the-decent-homes-standard/ Published: 2023-12-20 Categories: Landlords, Letting Agents, property management Meet rental property standards for safety and comfort with the UK's Decent Homes Standard. Secure quality living conditions for your tenants. Housing is more than just shelter; it's a cornerstone of wellbeing and a foundation for personal and community development. In the UK, the Decent Homes Standard has been a benchmark for the quality of residential properties. This comprehensive guide aims to unravel what the Decent Homes Standard entails and its significance for tenants, landlords, and housing professionals. What is the Decent Homes Standard? The Decent Homes Standard is a policy that was introduced by the UK government to improve the condition of public housing. It's a criterion that social housing must meet to be considered 'decent' for habitation. Its inception aimed to ensure that all social housing could provide a safe and healthy environment for the occupants. The Four Criteria of a Decent Home To be deemed 'decent', a home must meet four criteria: It must be free from serious hazards: Guided by the Housing Health and Safety Rating System (HHSRS), any home classified as decent should not pose serious risks to the health and safety of occupants. It must be in a reasonable state of repair: Homes should not suffer from major disrepair issues. Crucial elements like roofing, windows, and structural components must be in good condition. It must have reasonably modern facilities: A decent home should have up-to-date basic amenities, including kitchens less than 20 years old and bathrooms less than 30 years old, to ensure comfort and functionality. It must have efficient heating and insulation: To ensure thermal comfort, homes should have effective heating systems and proper insulation. The Impact on Social Housing Since its establishment, the Decent Homes Standard has had a significant impact on social housing. Landlords have been incentivised to upgrade and maintain their properties, which has: Improved living conditions: Tenants now enjoy safer, more comfortable homes. Reduced health inequalities: By eradicating hazards, there's… ## Utilising No Letting Go’s property management services URL: https://nolettinggo.co.uk/blog/utilising-no-letting-gos-property-management-services/ Published: 2023-12-05 Categories: Letting Agents, London property, Property Inventory Management, property management, Property technology Boost tenant satisfaction and ensure property safety with No Letting Go's detailed inspections and reports, upholding the Decent Homes Standard. Utilising No Letting Go's property management services can be pivotal in ensuring that rental properties not only meet but maintain the criteria set out by the Decent Homes Standard. Here’s why: 1. Professional Inspections and Audits No Letting Go provides professional property inspections which are essential in identifying potential health and safety hazards, ensuring that homes are free from serious risks as outlined by the Housing Health and Safety Rating System (HHSRS), which is a key component of the Decent Homes Standard. 2. Detailed Inventory Reports Their inventory reports are thorough and detailed, documenting the state of repair for various property elements. This can help in ensuring that properties are kept in a reasonable state of repair, another requirement of the standard. 3. Regular Maintenance Checks By conducting regular maintenance checks, No Letting Go helps to promptly address any issues of disrepair before they become serious, thereby preserving the integrity of the property and ensuring it has modern facilities and amenities. 4. Energy Efficiency Advice No Letting Go can provide advice and services that help improve the energy efficiency of a property, ensuring it has efficient heating and insulation. This not only helps landlords meet the Decent Homes Standard but can also reduce the property’s carbon footprint and heating costs. 5. Compliance with Current Legislation No Letting Go stays abreast of the latest in property legislation, including updates to the Decent Homes Standard. This means landlords and agents can rest assured that their properties remain compliant with current regulations. 6. Addressing Issues Swiftly With regular checks, No Letting Go can identify and address issues like damp, mould, or structural problems quickly, ensuring they do not escalate into more significant problems that could breach the Decent Homes criteria. 7. Quality Assurance Their services offer a guarantee of quality and accuracy, which… ## Exploring the Success of No Letting Go’s Most Popular Property Reporting Services URL: https://nolettinggo.co.uk/blog/exploring-the-success-of-no-letting-gos-most-popular-property-reporting-services/ Published: 2023-11-16 Categories: Landlords, Letting Agents, Lettings, London property, Property technology Explore No Letting Go's premier property inventory management services, including detailed inventories, proactive mid-term inspections, and thorough check-outs. Ensure your UK property is safe, compl… In the realm of property inventory management, No Letting Go has emerged as a beacon of excellence and reliability. With a plethora of services tailored to meet the diverse needs of the property sector, No Letting Go has carved a niche for itself, ensuring that properties across the UK are safe, compliant, and well-managed. Among its vast array of offerings, three services stand out due to their popularity and effectiveness: inventories, mid-term inspections, and check-outs. Let's delve into the success of these services and understand what sets them apart. Inventories: The Foundation of Property Management The inventory service provided by No Letting Go serves as the bedrock for any tenancy agreement. It offers a detailed record of the property's condition at the start of a tenancy, ensuring that both landlords and tenants have a clear understanding of the property's state. This comprehensive documentation acts as a protective shield, preventing potential disputes and misunderstandings down the line. Mid-Term Inspections: Ensuring Continuous Compliance Regular inspections during a tenancy are crucial to ensure that the property remains in good condition and any arising issues are promptly addressed. No Letting Go's mid-term inspection service offers a thorough check, identifying potential problems and ensuring that tenants are adhering to their contractual obligations. This proactive approach not only maintains the property's condition but also fosters a positive landlord-tenant relationship. Check-Outs: Concluding Tenancies with Clarity As a tenancy draws to a close, the check-out service becomes indispensable. No Letting Go's meticulous approach ensures that the property's condition at the end of the tenancy is compared with the initial inventory, highlighting any damages or changes. This clear comparison ensures that any deductions from the deposit are fair and justified, minimising disputes. The Pillars of No Letting Go's Success Several factors contribute to the success of these popular services:… ## Unveiling the 29 Hazards under HHSRS: A Comprehensive Approach to Property Safety URL: https://nolettinggo.co.uk/blog/unveiling-the-29-hazards-under-hhsrs-a-comprehensive-approach-to-property-safety/ Published: 2023-11-06 Categories: Landlords Gain essential insights into residential safety with our in-depth article on the 29 key hazards identified by the UK's Housing Health and Safety Rating System (HHSRS). Understand the risks and secure… The Housing Health and Safety Rating System (HHSRS) stands as a testament to the UK's commitment to ensuring safe and healthy living conditions for its residents. Central to the HHSRS's efficacy is its identification of 29 distinct hazards that can potentially compromise the well-being of occupants. This article aims to unveil these hazards, offering a comprehensive insight into the breadth and depth of the HHSRS's approach to property safety. The Genesis of HHSRS Introduced under the Housing Act 2004, the HHSRS provides a risk-based evaluation tool to help local authorities identify and act on potential hazards in residential properties. Rather than a prescriptive set of standards, the HHSRS focuses on assessing risks, ensuring that homes are safe, healthy, and habitable. The 29 Hazards: A Deep Dive The HHSRS's identification of 29 hazards underscores its holistic approach to housing safety. These hazards span a wide range of issues, from structural concerns to environmental factors. Let's delve into each: 1. Damp and Mould Growth: Includes risks from house dust mites and mould or fungal growths resulting from dampness and high humidity. 2. Excess Cold: Hazards leading to hypothermia, respiratory and cardiovascular conditions. 3. Excess Heat: Risks of dehydration, stroke, and other heat-related health issues. 4. Asbestos and MMF: Exposure to asbestos fibres and Manufactured Mineral Fibres. 5. Biocides: Chemicals used to treat timber and mould growth. 6. Carbon Monoxide and Fuel Combustion Products: Risks from carbon monoxide, nitrogen dioxide, and sulphur dioxide. 7. Lead: Exposure to lead from water pipes, paint, and soil. 8. Radiation: Primarily from radon gas in certain geographical areas. 9. Uncombusted Fuel Gas: Potential for an explosion. 10. Volatile Organic Compounds (VOCs): Chemical emissions from materials and furnishings. 11. Crowding and Space: Overcrowding issues leading to increased spread of infections and mental stress. 12. Entry by Intruders: Inadequate… ## Simplifying Dispute Management: The Unique Audit Trail Feature of No Letting Go’s Inventory System URL: https://nolettinggo.co.uk/blog/simplifying-dispute-management-the-unique-audit-trail-feature-of-no-letting-gos-inventory-system/ Published: 2023-10-20 Categories: Landlords In the intricate world of property management, disputes between landlords and tenants can be a common occurrence. These disagreements often centred around property conditions, can be time-consuming,… In the intricate world of property management, disputes between landlords and tenants can be a common occurrence. These disagreements often centred around property conditions, can be time-consuming, stressful, and costly for all parties involved. Enter No Letting Go, a leading name in the UK's property inventory management sector, which has introduced an innovative solution to streamline and simplify dispute management: the unique audit trail feature of its inventory system. Let's delve into this feature and understand its significance. The Power of the Audit Trail At the heart of No Letting Go's inventory management system is the audit trail, a feature that meticulously logs every action, change, and update related to a property report. This trail is more than just a record; it's a testament to transparency, accountability, and precision. Transparency in Reporting: Every modification, from the smallest detail to significant changes, is recorded in the audit trail. This ensures that both landlords and tenants can trace the history of the report, fostering trust and transparency. Accountability at Every Step: The audit trail assigns responsibility for every change, ensuring that there's clarity on who made a particular update or modification. This clear delineation of responsibility can be instrumental in managing disputes. Historical Data Access: With the audit trail, property professionals can access any report, no matter how old, ensuring that historical data is always at their fingertips. This can be invaluable when comparing property conditions over time. Dispute Management Made Easy The audit trail's primary strength lies in its ability to simplify dispute management: Objective Evidence: In the event of a disagreement, the audit trail serves as objective evidence, providing a clear chronology of events and changes. This can be instrumental in resolving disputes amicably. Minimised Adjudication: Impressively, less than 0.01% of No Letting Go's end-of-tenancy check-out reports end up in… ## Ensuring Comprehensive Service Coverage: How No Letting Go Supports National and Local Agents URL: https://nolettinggo.co.uk/blog/ensuring-comprehensive-service-coverage-how-no-letting-go-supports-national-and-local-agents/ Published: 2023-10-17 Categories: Property technology How No Letting Go has been supporting both national and local agents in their property management endeavours. In the intricate world of property management, ensuring comprehensive service coverage is paramount. No Letting Go, a leading name in the UK's property inventory management sector, has been at the forefront of this mission. With a blend of innovative technology and customer-centric services, No Letting Go has been supporting both national and local agents in their property management endeavours. Let's explore how this esteemed organisation achieves this. 24/7 Online Booking Portal for Property Professionals One of the standout features of No Letting Go's service suite is its 24/7 online booking portal. This cloud-based property inventory management system empowers national and local agents to manage all inventory ordering and report management seamlessly. With just a click, agents can book, track, and access reports, ensuring timely and efficient service delivery. Tailored Services for Diverse Needs No Letting Go understands that the property sector is diverse, with clients ranging from large national agents to small independents. To cater to this varied clientele, No Letting Go offers tailored services. Whether it's a complete outsource service, leveraging their Kaptur software for in-house inventory management, or a combination of both, clients receive services that align perfectly with their operations and processes. Guaranteed Protection with Comprehensive Reporting No Letting Go takes pride in its guarantee that properties are safeguarded by their reports. Their end-of-tenancy check-out, in particular, assigns responsibility, be it to the tenant or landlord. Impressively, less than 0.01% of these reports end up in adjudication, as reported by My Deposits. This level of precision and reliability ensures that agents can trust the reports' accuracy and comprehensiveness. Audit Trail for Transparency and Accountability A unique feature that sets No Letting Go apart is the presence of an audit trail on each job. This trail ensures transparency and accountability and can be instrumental in managing disputes and… ## Delving into HHSRS: The Importance of Recognising Category 1 and 2 Hazards URL: https://nolettinggo.co.uk/blog/delving-into-hhsrs-the-importance-of-recognising-category-1-and-2-hazards/ Published: 2023-09-22 Categories: Landlords, Lettings, London property, Property Inventory Management, property management, Property technology Dive deep into the Housing Health and Safety Rating System (HHSRS) and the significance of Category 1 and 2 hazards. Delving into HHSRS: The Importance of Recognising Category 1 and 2 Hazards The Housing Health and Safety Rating System (HHSRS) stands as a pivotal assessment tool in the UK's housing sector. Designed to evaluate potential risks and hazards in residential properties, the HHSRS plays a crucial role in ensuring the safety and well-being of occupants. Central to this system are the categorisations of hazards into two distinct groups: Category 1 and Category 2. This article delves deep into the significance of these categories and underscores the importance of recognising and addressing them. Understanding the HHSRS Framework Before diving into the categories, it's essential to grasp the overarching framework of HHSRS. Introduced under the Housing Act 2004, the HHSRS evaluates housing conditions and identifies potential hazards that might harm the health and safety of current or future occupants. The system is not about setting a standard but rather about identifying and mitigating risks. Category 1 Hazards: The Critical Concerns Category 1 hazards are those deemed to pose the most severe risk to the health and safety of occupants. If a local housing authority identifies a Category 1 hazard in a property, they are legally obligated to take action. These hazards can range from structural issues, such as collapsing roofs, to environmental concerns like severe dampness and mould growth. The primary characteristic of Category 1 hazards is their immediate and severe threat to life and well-being. Category 2 Hazards: Lesser but Significant While not as immediately dire as Category 1 hazards, Category 2 hazards still present significant concerns that can adversely affect the health and safety of residents. These might include issues like inadequate lighting, minor electrical faults, or less severe dampness. While local authorities are not legally bound to act upon identifying a Category 2 hazard, they do possess the discretion… ## Future-Proofing Property Management: No Letting Go’s Tech-Driven Property Inventory Software Approach URL: https://nolettinggo.co.uk/blog/from-booking-to-tracking-streamlining-property-management-with-no-letting-go-the-property-inventory-management-specialist-2/ Published: 2023-09-19 Categories: Landlords, Lettings, London property, Property Inventory Management, property management, Property technology Explore how No Letting Go is transforming the UK's property management landscape with its cutting-edge property inventory software. Future-Proofing Property Management: No Letting Go's Tech-Driven Property Inventory Software Approach In the dynamic landscape of property management, staying ahead of the curve is not just a luxury but a necessity. As the property sector grapples with increasing demands and ever-evolving challenges, the need for innovative solutions becomes paramount. Leading the charge in this transformative journey is No Letting Go, a renowned name in the UK's property inventory management sector. With a tech-driven property inventory software approach, No Letting Go is redefining the future of property management. Let's delve into their pioneering strategies and understand how they are future-proofing property management. Embracing the Digital Shift The traditional property management methods, characterised by manual record-keeping and paper-based systems, are no longer sustainable in today's fast-paced world. Recognising this, No Letting Go has seamlessly transitioned to digital platforms, ensuring accurate, fully compliant property reporting. This shift enhances efficiency and ensures that property managers and landlords can access vital information whenever and wherever they need it. The Power of Cloud Computing Central to No Letting Go's tech-driven property inventory software approach is its robust cloud-based property inventory management system. This innovative system offers a plethora of benefits: 24/7 Accessibility: Whether you're in the office or on the move, the cloud-based system ensures that property data is always at your fingertips. Real-time Updates: Every change is instantly recorded and reflected from property conditions to inventory additions, ensuring all stakeholders are always in the loop. Efficient Report Management: With an online booking portal, property professionals can manage all inventory ordering and report management with a simple click, streamlining operations and reducing delivery times. Data Security and Integrity: The cloud infrastructure ensures that data is secure from breaches and consistently backed up, preventing any potential data loss. The Significance of Audit Trails A standout feature of… ## From Booking to Tracking: Streamlining Property Management with No Letting Go the Property Inventory Management Specialist URL: https://nolettinggo.co.uk/blog/from-booking-to-tracking-streamlining-property-management-with-no-letting-go-the-property-inventory-management-specialist/ Published: 2023-08-21 Categories: Landlords, Lettings, London property, Property Inventory Management, property management, Property technology Discover how No Letting Go, the UK's leading property inventory management specialist, streamlines property management processes. From Booking to Tracking: Streamlining Property Management with No Letting Go the Property Inventory Management Specialist In the ever-evolving world of property management, landlords and agents are constantly seeking ways to streamline their processes, ensuring compliance, accuracy, and efficiency. Enter No Letting Go, the UK's leading property inventory management specialist, dedicated to creating fully-compliant property reporting tailored to individual needs. Let's delve into how No Letting Go revolutionises the property management journey from booking to tracking. 1. Comprehensive Property Reporting Services No Letting Go offers a plethora of property reporting services, with the three most popular being inventories, mid-term inspections, and check-outs. These services stand out because of their user-friendly booking and tracking features. Moreover, the end-of-tenancy check-out assigns tenant/landlord responsibilities, ensuring that any arising disputes are promptly addressed. Impressively, less than 0.01% of these reports end up in adjudication, as reported by My Deposits. 2. 24/7 Online Booking Portal The cloud-based property inventory management system by No Letting Go is a game-changer for both national and local agents. This unique system offers an audit trail for each job, assisting in dispute management and ensuring service levels are met. The system's efficiency has led to reduced delivery times for agents and property managers. Plus, clients can access any report, regardless of its age. 3. National Coverage with a Personal Touch With over 80 offices nationwide, No Letting Go caters to a diverse clientele, ranging from large national agents to small independents. Clients benefit from a booking and tracking portal tailored to their needs. They can choose to interact centrally or with the nearest local office. Whether clients prefer an outsourced service, the Kaptur software for in-house inventory management, or a combination of both, No Letting Go ensures a seamless experience aligned with their systems and processes. 4. Commitment to Excellence… ## Optimising Property Management Reporting Services: The Role of Reliability, Consistency, and Accountability at No Letting Go URL: https://nolettinggo.co.uk/blog/optimising-property-reporting-services-the-role-of-reliability-consistency-and-accountability-at-no-letting-go/ Published: 2023-08-15 Categories: Landlords, Lettings, London property, Property Inventory Management, property management, Property technology Optimising Property Management Reporting Services: The Role of Reliability, Consistency, and Accountability at No Letting Go Optimising Property Management Reporting Services: The Role of Reliability, Consistency, and Accountability at No Letting Go In the intricate realm of property management, the significance of reliable reporting services cannot be overstated. It forms the bedrock of trust between landlords, agents, and tenants. No Letting Go, a leading name in the UK's property inventory management landscape, has set the gold standard in this domain. At the heart of their success lie three core values: reliability, consistency, and accountability. Let's explore how these principles are shaping the future of property reporting at No Letting Go. 1. Reliability: Building Trust in Every Report No Letting Go's commitment to creating accurate, fully-compliant property reports has earned them the trust of landlords and agents across the UK. With over 10 different report services on offer, they ensure that each report, whether it's an inventory, mid-term inspection, or check-out, is meticulously crafted. Their end-of-tenancy check-out, for instance, clearly assigns tenant/landlord responsibilities, ensuring clarity and reducing potential disputes. It's no wonder that less than 0.01% of their reports end up in adjudication. 2. Consistency: The Promise of Uniform Excellence In an industry marked by ever-increasing legislation, consistency in service delivery is paramount. No Letting Go achieves this through their cloud-based property inventory management system. This unique platform allows agents, both national and local, to manage all inventory orders and report management seamlessly. An audit trail on each job ensures that service levels are consistently met, and disputes, if any, are managed efficiently. 3. Accountability: Taking Ownership of Every Detail Accountability is not just about taking responsibility; it's about delivering on promises. No Letting Go's approach to property reporting is a testament to this. Their guarantee that properties will be protected by their reports speaks volumes about their commitment to their clients. If a dispute arises, they… ## Understanding HHSRS: A Comprehensive Guide to Scoring and Inspections URL: https://nolettinggo.co.uk/blog/understanding-hhsrs-a-comprehensive-guide-to-scoring-and-inspections/ Published: 2023-07-31 Categories: Landlords, Lettings, London property, Property Inventory Management, property management, Property technology, Tenancies Gain a comprehensive understanding of HHSRS: A guide to scoring and inspections. Understanding HHSRS: A Comprehensive Guide to Scoring and Inspections When it comes to ensuring the safety and habitability of rental properties, landlords and property managers must be familiar with the Housing Health and Safety Rating System (HHSRS). This assessment tool evaluates potential hazards in residential properties and helps to maintain high living standards. But how exactly does the HHSRS work? Let's delve deeper into this essential aspect of property management. Introduction to HHSRS The HHSRS, introduced under the Housing Act 2004 in England and Wales, provides a risk-based evaluation tool for residential properties. Its principal aim is to identify and tackle potential hazards that could affect the health and safety of current occupants or visitors. The HHSRS covers 29 categories of potential hazards, from damp and mould growth, excess cold/heat, to fire risks, and structural collapse hazards. Understanding these categories is crucial for landlords to ensure their properties provide a safe environment for tenants. HHSRS Inspection Process An HHSRS inspection is typically carried out by environmental health officers from the local authority. The process involves a thorough assessment of the property to identify any potential hazards. The officers use their professional judgment, alongside the HHSRS guidelines, to categorise and rate any hazards they find. Understanding Category 1 and 2 Hazards Identified hazards under HHSRS are classified into Category 1 or Category 2. Category 1 hazards are the most severe, posing a serious threat to the health and safety of occupants. These can include issues like severe dampness, dangerous boilers, or inadequate fire precautions. If Category 1 hazards are identified, the local authority has a duty to take action. Category 2 hazards, while not as severe as Category 1, can still negatively impact health and safety. Local authorities have discretionary powers to act upon these, depending on the situation. Scoring the… ## Discovering the Top 3 Property Report Services at No Letting Go: Inventories, Mid-term Inspections, and Check-outs URL: https://nolettinggo.co.uk/blog/discovering-the-top-3-property-report-services-at-no-letting-go-inventories-mid-term-inspections-and-check-outs/ Published: 2023-07-31 Categories: Landlords, Lettings, London property, Property Inventory Management, property management, Property technology, Tenancies Explore the top 3 property report services: Inventories, Mid-term Inspections, and Check-outs. Enhance property management efficiency today. Discovering the Top 3 Property Report Services at No Letting Go: Inventories, Mid-term Inspections, and Check-outs In the real estate industry, maintaining high-quality property inventory management is crucial for both landlords and estate agents. At No Letting Go, we understand the importance of reliable, consistent, and accountable service provision. To cater to these needs, we offer a plethora of report services. However, three services stand out for their immense value to our clients: Inventories, Mid-term Inspections, and Check-outs. Here's a deep dive into what makes these services indispensable. Inventories Our comprehensive inventory service provides an in-depth record of a property's condition and contents at the start of a tenancy. The report includes detailed descriptions of each room and its contents, supported by high-resolution photographs. This helps prevent misunderstandings or disputes about the property's condition at the outset. The inventory report is an invaluable tool in protecting landlords' and tenants' interests alike. For landlords, it provides evidence in case of disputes over damage or missing items. For tenants, it offers reassurance that they will not be held accountable for pre-existing issues. Mid-term Inspections Regular inspections during the tenancy can help identify and address any issues before they escalate, maintaining the property's value and tenants' satisfaction. No Letting Go's mid-term inspections service provides a snapshot of the property's current condition, assessing cleanliness, repair, maintenance issues, and compliance with the tenancy agreement. Our professional, unbiased inspectors carry out these checks, highlighting any areas of concern, such as unreported damage, signs of subletting, or potential health and safety hazards. An easy-to-read report with supporting photographs is then provided, enabling landlords and property managers to take any necessary action promptly. Check-outs At the end of a tenancy, our check-out service assesses the property's condition against the initial inventory, noting any changes or damages. This comprehensive… ## From Paper to Digital: Advancements in Property Inventory Technology URL: https://nolettinggo.co.uk/blog/from-paper-to-digital-advancements-in-property-inventory-technology/ Published: 2023-07-19 Categories: London property, Property Inventory Management, property management, Property technology Uncover how Proptech, AI, e-signing, and VR are reshaping property inventory management, enhancing efficiency, accuracy, and cost-effectiveness in the real estate sector The shift from paper-based to digital property inventory systems has been nothing short of revolutionary. Not so long ago, property inventory was a labor-intensive task that involved endless paper trails and filing cabinets. Today, digital tools have transformed this space, optimising efficiency and accuracy. This article delves into these advancements, highlighting the benefits, exploring real-world applications, and forecasting what the future may  for property inventory technology. Technological Advancements in Property Inventory Management Advancements in property inventory management are reshaping the real estate sector. Here are some technologies reshaping the industry. Proptech and Online Listings Proptech, short for property technology, revolutionises the way we manage, buy, and sell properties. It optimises processes, improves customer experiences, and enables smart decision-making through data analytics. Online listings offer unprecedented accessibility and convenience, making it possible for property inventories to be viewed and managed remotely. Artificial Intelligence (AI) AI is driving a new era of efficiency and accuracy. With machine learning algorithms, we can predict trends, streamline inventory management, and even automate routine tasks. AI can analyse vast datasets far beyond human capacity, offering invaluable insights and real-time updates. E-signing Services The advent of E-signing services has eliminated the need for physical presence to validate property transactions. Now, contracts can be signed digitally, accelerating deals and ensuring secure, legally-binding agreements. Internet of Things (IoT) IoT, with its network of interconnected devices, has brought about a real-time, data-driven approach to property inventory management. Smart devices can monitor property conditions, automate maintenance requests, and ensure efficient resource utilisation. Augmented Reality (AR) and Virtual Reality (VR) AR and VR technologies are fundamentally reshaping property inventory viewing. Prospective buyers or tenants can now tour properties virtually, experiencing spaces in 3D without physical visits. These immersive technologies enhance customer experiences, making property selection more interactive and informed. All these advancements… ## What is driving the rental market boom? URL: https://nolettinggo.co.uk/blog/what-is-driving-the-rental-market-boom/ Published: 2023-06-08 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants Every landlord wants to complete the end-of-tenancy process as smoothly and efficiently as possible. However, it's common for disputes tThe national news is obsessed with the UK property market!There… The national news is obsessed with the UK property market! There is no doubt it is a favourite headliner for most media outlets, and let’s face it, the UK public is obsessed with it too! However, it is specifically the residential rental sector that has been under the media microscope over the last 18 months because it has been booming - it literally burst back into life post-pandemic and hasn’t stopped. Over the last 20 years, demand for rental homes has seen strong, steady growth. The number of households privately renting has more than doubled over the past two decades, according to the 2021 Census, to just over 5 million. However, the current surge in demand started in 2021 with no signs of slowing, hence the intense media interest. Much media reporting is often akin to storytelling with a determination to have a “goodie” and a “badie”, and as such, there have been many press headlines with opposing views on who are the winners and losers of the current boom, most commonly with landlords in one corner and tenants in the other. Of course, the truth is seldom this polarised, and in reality, these stakeholders have both experienced advantages and disadvantages in the current climate based on individual circumstances. However, rather than delve into this, I want to examine what is causing this current boom and how long it might last. 1. Firstly, the lack of decent, affordable social homes has pushed people into private renting, contributing to the long-term growth in demand. Added to this is the more recent house price inflation making it harder for first-time buyers and those on lower incomes to transition from renting to home ownership. Of course, the sudden increases in the cost of living has further exasperated this. 2. Even though owning a… ## How a Property Inventory Can Help Landlords Avoid Security Deposit Disputes URL: https://nolettinggo.co.uk/blog/how-a-property-inventory-can-help-landlords-avoid-security-deposit-disputes/ Published: 2023-05-23 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants Every landlord wants to complete the end-of-tenancy process as smoothly and efficiently as possible. However, it's common for disputes to arise surrounding the property's condition after tenants move… Every landlord wants to complete the end-of-tenancy process as smoothly and efficiently as possible. However, it's common for disputes to arise surrounding the property's condition after tenants move out. As well as causing stress for both parties, such disagreements can lead to unfair financial losses. So, can landlords protect themselves and mitigate the chances of a dispute arising? As readers are probably well aware, landlords and letting agents must hold tenants' deposits in a government-approved tenancy deposit protection scheme. Such deposits may be used to cover costs for damage or maintenance issues at the end of a tenancy, provided landlords can prove their tenants have caused the damage or failed to live up to their maintenance obligations. This is where property inventories come in handy. How do property inventories protect landlords (and tenants)? Property inventories provide detailed and concrete evidence of a rental property's condition. By providing tenants with an inventory at the beginning of their lease, landlords offer clear guidelines detailing how the property should be returned when they move out. As well as increasing the chances that tenants leave the property how they found it, an inventory will decrease the risk of disputes, saving both parties time and money. Property inventories typically include high-resolution, digitally dated photographs and detailed written reports that log the state of your rental property. If the actions of your tenants have caused financial losses, these reports make it relatively easy to evidence your reasons for withholding some or all of their deposit. Some of the most common reasons for withholding funds include: Cleaning expenses: Many landlords ensure their properties are professionally cleaned before tenants move in. If tenants fail to return the property as they found it, landlords may deduct professional cleaning costs from the deposit. Rental arrears and unpaid bills: Landlords may… ## The Future of Energy Efficiency: Preparing for the 2023 EPC Rating Increase in Commercial Lets URL: https://nolettinggo.co.uk/blog/the-future-of-energy-efficiency-preparing-for-the-2023-epc-rating-increase-in-commercial-lets/ Published: 2023-05-22 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants If you are involved in leasing commercial properties, it's essential to be aware of recent changes in Energy Performance Certificate (EPC) regulations. On 1st April 2023, the government introduced re… If you are involved in leasing commercial properties, it's essential to be aware of recent changes in Energy Performance Certificate (EPC) regulations. On 1st April 2023, the government introduced requirements for landlords to produce EPC ratings of band 'E' or better for their commercial properties. Such standards are designed to help the country achieve net zero emissions by 2050, with failure to comply potentially costing you up to £150,000 in fines. To help you navigate the world of EPC assessments and avoid nasty surprises, we've compiled a quick guide to ensuring your property meets the latest requirements. First things first: Establish a list of actions. If you still need to get around to assessing the new EPC regulations, don't fret. Here are a few steps to follow before you take any actions: Review your commercial property portfolio: What are the current EPC ratings for your properties? If they're better than 'E', you don't have to take any immediate action. If any properties fall below standard, check whether you have the right to access and undertake any remedial work according to your lease. You should also check whether the building is exempt from the new rules (see below for more details). If necessary, book an EPC assessment: If you haven't ordered an EPC assessment in some time, you should book an inspection. As well as providing an up-to-date evaluation of the property's energy efficiency, an assessor will provide recommendations about the kinds of work that will improve your property's rating. Address necessary works: Once you've established what changes you need to make, check your lease(s) carefully to establish whether you or the tenant(s) are responsible for covering the cost of the works. Then, you can start conversations with tenants about when and how you will undertake the work. Consider future-proofing other properties: If your properties… ## The Role of Property Inventory in resolving Landlord-Tenant disputes URL: https://nolettinggo.co.uk/blog/the-role-of-property-inventory-in-resolving-landlord-tenant-disputes/ Published: 2023-04-25 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants As a landlord or letting agent, if you’re worried about securing money from deposits to repair any damage to your property caused by tenants, you should be looking at how robust your inventory is b… As a landlord or letting agent, if you’re worried about securing money from deposits to repair any damage to your property caused by tenants, you should be looking at how robust your inventory is because it can play a crucial role in resolving disputes. What is a property inventory? A property inventory, also known as a Schedule of Condition, is used to record the condition of a rental property. The inventory should be prepared before a new tenancy, and the tenant and landlord, or agent, can use the inventory at the start of the tenancy to go around the property comparing the notes to the actual condition of the property and ensuring they are in agreement regarding the property’s condition. At the end of the tenancy, the condition of the property can be reviewed again, and a comparison made between its current state and the initial inventory, identifying any damage that may have occurred during the tenancy. The key to an inventory is that it provides proof of the agreement between the tenant and the letting agent or landlord about the state of the property at the beginning of the tenancy. The tenant should always review the completed inventory and then sign to confirm their agreement with it and understand their responsibility to return it in a fit and proper state. What does an inventory contain? An inventory needs to be thorough, containing details of the condition of each room and including all fixtures, fittings and decorations, noting existing damage, such as stains, wear and tear, or broken items. As well as a written record, an inventory needs to contain photos of each room and photographic evidence of any specific points of interest that clearly shows the detail and extent of the damage. How do inventories resolve disputes? The detailed… ## Creating Safe and Healthy Living Spaces: An overview of the Homes (Fitness for Human Habitation) Act for Landlords URL: https://nolettinggo.co.uk/blog/creating-safe-and-healthy-living-spaces-an-overview-of-the-homes-fitness-for-human-habitation-act-for-landlords/ Published: 2023-04-25 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants Most landlords see their properties as an investment and take care of them accordingly, ensuring they provide a good place for tenants to live. Still, for those less scrupulous landlords, the Homes (… Most landlords see their properties as an investment and take care of them accordingly, ensuring they provide a good place for tenants to live. Still, for those less scrupulous landlords, the Homes (Fitness for Human Habitation) Act holds them to account. What is the Homes (Fitness for Human Habitation) Act, 2018? This Act is designed to ensure that residential rented properties are “fit for human habitation”, meaning they are “safe, healthy and free from anything that could cause serious harm”. It came into force on 20 March 2019 and applies from the start and for the full duration of a tenancy. Who does the act apply to? The Act applies to tenants who live in England in social or privately rented properties, no matter the type of property, but only for tenancies shorter than seven years. What does it mean for landlords? Landlords who aren’t keeping their properties to the required standards will need to take action to meet these standards. If they don’t resolve issues in a reasonable time, tenants can take their landlord to court, which can make the landlord carry out the required repairs, resolve any health and safety issues or require the landlord to pay compensation to the tenant. This means tenants no longer need to rely on their council to prosecute a landlord on their behalf. What kind of issues are covered? Several issues can lead to a property falling below standard, making it “not reasonably suitable for occupation in that condition”: Repairs have been neglected, and the property is in poor condition Serious damp issues The internal layout of the property isn’t safe for residents A lack of natural lighting Ventilation is insufficient There’s no proper supply of hot and cold water Drainage and sanitation don’t meet standards The property is structurally unstable A… ## The New Fire Safety Regulations and Duties from January 2023 URL: https://nolettinggo.co.uk/blog/the-new-fire-safety-regulations-and-duties-from-january-2023/ Published: 2023-03-24 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants In response to the Grenfell Tower tragedy, the Fire Safety (England) Regulations 2022 came into force on the 23rd of January 2023. If you have responsibility for managing multiple occupancy residenci… In response to the Grenfell Tower tragedy, the Fire Safety (England) Regulations 2022 came into force on the 23rd of January 2023. If you have responsibility for managing multiple occupancy residencies, it's important that you understand your new duties under these regulations to ensure that you meet all your obligations. Where do the new regulations apply? The Fire Safety (England) Regulations 2022 apply to all non-domestic parts of multi-occupied residential buildings and all houses that have been converted into two flats or a house with multiple occupations. What is now required under the Fire Safety (England) Regulations 2022? While the Fire Safety Order 2005 already requires the responsible person to undertake and regularly review their fire risk assessment of the building and maintain precautions that manage the risk of fire, the Fire Safety (England) Regulations 2022 goes further. In all multi-occupied residential buildings with two or more sets of domestic premises, there will be a requirement to: Provide relevant fire safety instructions to residents, which will include instructions on how to report a fire and any other instruction which sets out what a resident must do once a fire has started based on the evacuation strategy of the building. Provide residents with information relating to the importance of fire doors for fire safety, such as keeping them closed when not in use, not tampering with self-closing devices and reporting any faults or damages immediately. Fire safety information must be provided to all residents every 12 months, and new residents must receive the information as soon as reasonably practicable after they have moved in. In residential buildings with storeys over 11 metres, but under 18 metres, in height, there will be a further requirement to undertake annual checks of apartment entrance doors and quarterly checks of all fire doors in common… ## What’s the Difference Between a Check-In and Check-Out Inventory Report? URL: https://nolettinggo.co.uk/blog/whats-the-difference-between-a-check-in-and-check-out-inventory-report/ Published: 2023-03-24 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants As a landlord or letting agent, check-in and check-out inventory reports are an integral part of your ongoing property management. Here's how they differ and why they also work so well together. As a landlord or letting agent, check-in and check-out inventory reports are an integral part of your ongoing property management. Here's how they differ and why they also work so well together. What is a check-in report? At the beginning of a tenancy, a check-in report is completed with the incoming tenants. This is a checklist of key points that can be tailored to the specific needs of the property and will assess each item on the checklist so that there's a clear and concise record of the property's condition - from day one. Check-in reports can be completed with new tenants as you welcome them to the property. Alternatively, at No Letting Go, we also offer an automated check-in and signing service. Why do you need a check-in report? Completing a check-in with new tenants is a great way to start off a tenancy on a good footing. Right from the beginning, you and your tenants will have an agreement on the current state of the property and a clear understanding of the expectations of how that property should be maintained. What is a check-out report? Completed at the end of the tenancy, the check-out report ensures the property is returned to the condition it was when your tenants first moved in. A check-out report entails a thorough inspection of the property so that any actions needed to return the property to an acceptable state can be highlighted. It will cover aspects such as cleanliness, contents, any damage and the property's overall condition. The benefits of a check-out report? As a check-out report assesses the state of the property at the end of a tenancy, it enables parties to quickly determine what needs to be done before a tenant can ensure their deposit is returned. In addition to providing… ## Maximising Your Investment: Tips for Maintaining and Upgrading your Rental Properties URL: https://nolettinggo.co.uk/blog/maximising-your-investment-tips-for-maintaining-and-upgrading-your-rental-properties/ Published: 2023-02-20 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants When it comes down to your rental property, sometimes you need to spend money to make money. Keeping your property well maintained is a good investment because of the increase in rental value it can… When it comes down to your rental property, sometimes you need to spend money to make money. Keeping your property well maintained is a good investment because of the increase in rental value it can deliver. But where should landlords focus when upgrading their property to boost its rental return? Why Upgrade your Rental property? Any upgrade to a rental property should consider the cost of the upgrade in terms of ROI. Landlords need to look for simple and cost-effective ways to upgrade their property in a way that has a meaningful impact on the minds of potential tenants. There are many changes a landlord can make to their property. Still, unless it protects the long-term condition of the property or works to attract tenants to pay the best rates possible, landlords should question whether it really is necessary. As a landlord, consider the maximum rental fee you can achieve for the location and make investments that give you the best chance of achieving that, remembering not to price your property out of the market. How to Upgrade your Property and Increase your Rental Return Some simple yet effective ways that you can boost your property include:  Give it curb appeal: Make a good first impression to give a viewer the sense that the property is worth looking at and is being looked after. A painted front door, some tended plant pots, security lights and cut lawn and hedges can make all the difference. A fresh lick of paint: A new coat of paint in neutral colours will make a property look fresh and clean. Keeping colours neutral appeals to a broader spectrum of people. Install practical flooring: Carpets may be cosy, but they get dirty quickly and are harder to maintain to keep looking tidy. Wood or laminate floors… ## Should you Manage your Rental Property or Hire a Property Manager? URL: https://nolettinggo.co.uk/blog/should-you-manage-your-rental-property-or-hire-a-property-manager/ Published: 2023-02-20 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants One of the many decisions facing a landlord is how to manage their rental property. It’s a time-consuming but potentially rewarding job, and while some people relish the opportunity, others may wor… One of the many decisions facing a landlord is how to manage their rental property. It’s a time-consuming but potentially rewarding job, and while some people relish the opportunity, others may worry about how to find the time. If you are trying to decide whether to self-manage a rental property or engage a property management company, here are some pros and cons to help you make an informed choice. Why Self-Manage your Property? The role of a property manager can take the stress and strain of managing a property out of the hands of the landlord, so it may seem obvious to use their services. Still, there are several advantages to managing your own property: No management fees, so doing it yourself potentially saves money. Managing the property means you’re keeping an eye on it yourself and have greater control over the big investments you need to make when purchasing and renting out a property. You get to learn the ropes by doing the job yourself and you can benefit from the management experience if you decide to increase your portfolio. Avoid the risk of hiring a poor property manager. A poorly managed property or ignored tenant complaints are detrimental to the tenant and can expose you to legal and financial consequences because you can’t delegate your legal responsibilities. Doing the job yourself means you have better awareness and will avoid someone else’s poor judgment or mistakes. No one cares as much as you about your property. Being close to it also means you can spot new opportunities to increase the return on your investment. Why Hire a Property Manager? Hiring a property manager enables a landlord to avoid some of the negative aspects of managing a property, and the service they deliver can bring many benefits: You don’t have… ## Who is Responsible for Mould in Rentals-Tenant or Landlord? URL: https://nolettinggo.co.uk/blog/who-is-responsible-for-mould-in-rentals-tenant-or-landlord/ Published: 2023-01-25 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants If there is damp in your rented property, it’s an issue that needs to be resolved quickly, but who is responsible for doing the work - the landlord or the tenant? Notably, both need to act. If there is damp in your rented property, it’s an issue that needs to be resolved quickly, but who is responsible for doing the work - the landlord or the tenant? Notably, both need to act. What causes dampness and mould? Damp in a property can cause mould, and there are several reasons it can occur. The most common reason for damp is condensation. This is caused by air carrying an excess of moisture coming into contact with a cold surface. This commonly occurs in a property that isn’t properly ventilated or heated. Penetrating damp is another cause of mould, when water can come through a wall or roof due to cracks in the building, missing roof tiles, faulty plumbing, etc. Then there’s rising damp, when bricks or concrete soak up groundwater, causing the damp to rise up the walls. The cause of damp can be apparent, but where it isn’t, a damp expert can be brought in to survey the property and how tenants are using it to help determine the cause of the dampness and why mould is occurring. Why does damp need to be tackled? Mould can cause serious health problems for those living in the property. It is unsightly, but, more importantly, it can lead to respiratory problems and an increase in the risk of allergies, asthma and immune system problems. Therefore, it needs to be eradicated from the property, especially as it puts children and elderly people at the most significant risk. When is the tenant responsible for the damp? Understanding the causes of damp can help determine whether the tenant is responsible for it or the landlord. If a property isn’t ventilated or heated properly by the tenant, assuming all heating and ventilation systems are working properly, then the tenant may be responsible. This… ## Are Tenants or Landlords Responsible for Pest Infestations? URL: https://nolettinggo.co.uk/blog/are-tenants-or-landlords-responsible-for-pest-infestations/ Published: 2023-01-25 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants Any pest infection needs to be acted upon quickly, so it’s essential to understand the causes and who is responsible for dealing with it before the problems caused by pests become worse. Any pest infection needs to be acted upon quickly, so it’s essential to understand the causes and who is responsible for dealing with it before the problems caused by pests become worse. Pests mean trouble! Whether rats, mice, wasps, fleas, bedbugs or cockroaches, an infestation of any pest causes property damage and potentially leads to illness due to the unsanitary conditions they can create. Initially, you may not always see the culprits of the infestation yourself, but signs such as droppings, gnawed woodwork, nesting or strange smells are clues there may be unwanted visitors. At these first signs of infestation, it’s important to act quickly, so whoever is responsible for dealing with the infestation must do so immediately. Leaving it will only mean a more significant issue to resolve in the future. Determining who is responsible for dealing with pests - landlord or tenant - may not always be obvious, and it can depend on the cause of the infestation, but it shouldn’t be allowed to cause delay. When is the tenant responsible for dealing with a pest infestation? If an infestation can be linked to rubbish not being disposed of properly or the property not being kept clean. In these cases, the tenant will likely be held responsible for taking action. When is the landlord responsible for dealing with a pest infestation? Landlords are responsible for ensuring the property they rent is fit and safe to live in. This means if the cause of the infestation is a result of the landlord not meeting their obligations, they will need to deal with the matter. For example, a landlord is likely to be held responsible if: The infestation makes the property unfit to live in The infestation was present before the tenant moved in Repairs to the property are needed… ## Top Tips to Enhance your Property’s Green Credentials URL: https://nolettinggo.co.uk/blog/top-tips-to-enhance-your-propertys-green-credentials/ Published: 2022-12-21 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants For any landlord looking to improve their green credentials, their properties are an excellent place to start. Here are our top tips for making your rental property greener. Over recent years, we have all been aware of the need to make green choices, reduce energy use and cut CO2 emissions to protect the planet. With the Energy Saving Trust stating that approximately 22% of the UK’s carbon emissions come from homes, for any landlord looking to improve their green credentials, their properties are an excellent place to start. Here are our top tips for making your rental property greener. Top tips for Green Properties 1. Install renewable energy heating systems. This is a more expensive option for reducing your CO2 emissions. Still, solar panels, heat pumps and biomass boilers are becoming more popular as replacements for fossil fuel heating systems, and their efficiency will save money in the long run. 2. Install double or triple glazing and insulated external doors. Better glazing will help a property to retain heat, as will a good-quality door with integrated insulation. They are designed to be durable and last a long time while retaining heat means you will use less fuel for heating. 3. Insulate your property. With 25% of heat being lost through uninsulated roofs, insulating walls, floors, and roofs will significantly reduce your heating costs by preventing heat loss. And because it’s so effective, having insulation means you will enhance the benefits of other heat-saving initiatives. 4. Prevent draughts. Fill in cracks around doors and windows to prevent heat loss, and use draught excluders around doors if they can’t be replaced. 5. Install a smart meter. These are programmable, so you can better control when the heating is turned on and off. It means you can use less heating and will be more aware of how much you are using. 6. Use energy-efficient lightbulbs. Besides using less energy than regular lightbulbs, they also last longer and need replacing less often.… ## A Landlord’s Guide to Legionella in Rental Properties URL: https://nolettinggo.co.uk/blog/a-landlords-guide-to-legionella-in-rental-properties/ Published: 2022-12-21 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants The risk of Legionella may not be as well-known as carbon monoxide poisoning or fire, but it is yet another threat to a tenant's health. As for the other risks, landlords have specific obligations to… The risk of Legionella may not be as well-known as carbon monoxide poisoning or fire, but it is yet another threat to a tenant's health. As for the other risks, landlords have specific obligations to manage the risk. What is Legionella According to the Health and Safety Executive (HSE), Legionnaires' disease is "a potentially fatal form of pneumonia caused by the inhalation of small droplets of contaminated water containing Legionella." The legionella bacteria can cause fevers, headaches, shortness of breath, coughing and nausea. Older people with lung issues or poor immune systems are particularly at risk. Legionella can grow in all hot and cold artificial water systems that provide the right environment to allow the bacteria cells to multiply. Why do landlords need to be aware of Legionella? As a landlord renting a property, you have a legal responsibility to ensure the health and safety of your tenants. This means keeping your property free from health hazards in accordance with UK legislation such as the Health and Safety at Work Act 1974, the Control of Substances Hazardous to Health Regulations 2002 and the HSE's L8 Approved Code of Practice. As Legionella is a potential health risk, landlords have a legal duty to make an assessment of the risk of Legionella and then manage and control any possible incidence of exposure to the bacteria. How can landlords manage the risks from Legionella? Conducting the appropriate risk assessments determines Legionella's risk, enabling landlords to understand where there are risks and put in place measures to mitigate them. How frequently risk assessments for Legionella need to be conducted will vary. Properties in regular use, where water systems aren't left standing, will likely need less frequent assessments than older properties or a property where water systems are left standing for long periods. Following a… ## Why Landlords Should Allow Tenants to Install a Security System URL: https://nolettinggo.co.uk/blog/why-landlords-should-allow-tenants-to-install-a-security-system/ Published: 2022-11-29 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants What happens if your tenant wants to install their own security measures? Should a landlord stop them even though it may be in the interests of both parties?We look at how a landlord can navigate the… What happens if your tenant wants to install their own security measures? Should a landlord stop them even though it may be in the interests of both parties? We look at how a landlord can navigate the issue with their tenants and why additional security may be a good idea. Do landlords have to install security systems? While landlords need to provide a level of safety and security for their property, there’s no specific requirement to install security systems as there are for health and safety measures such as carbon monoxide monitors and fire alarms. Installing a security system is likely to reassure tenants and may be an additional factor in choosing your property. If a security system is installed, you should make tenants aware of it and what it covers. Neither is there a law specifically stopping a tenant from installing a security system themselves. Still, they must ensure that the camera only covers their rental property if it includes CCTV. What does your tenancy agreement say? The clearest direction on whether your tenant can install a security system is likely to come from your tenancy agreement. Whilst having no legal weight to stop an installation, the terms of a tenancy agreement may stipulate that tenants can’t make alterations to the property, which could cover a new security system. Even if the landlord permits the tenant to install a security system, they may still be required to return the property to its original state when they move out. Suppose the tenancy agreement is silent on the subject. In that case, a tenant may see no issue with going ahead and installing their own system, emphasising the need for a clear and comprehensive tenancy agreement. Why extra security can be of mutual benefit Before dismissing the idea of additional security… ## Eight Tips for Maintaining a Great Landlord-Tenant Relationship URL: https://nolettinggo.co.uk/blog/eight-tips-for-maintaining-a-great-landlord-tenant-relationship/ Published: 2022-11-29 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants Good relationships are built on trust, which holds true between a tenant and landlord. To help foster a good relationship to ensure a more harmonious tenancy, here are our top tips for building and r… Good relationships are built on trust, which holds true between a tenant and landlord. To help foster a good relationship to ensure a more harmonious tenancy, here are our top tips for building and reinforcing that trust. 8 Tips for Tenants and Landlords to Build Mutual Trust 1. Ensure the property is well maintained. Tenants feel safe and more secure knowing you care for their safety and well-being. Ensure that gas and electrical equipment are serviced as necessary, carbon monoxide and fire alarms are fitted as required, and inventories are completed to ensure that the property is maintained in good order and problems are identified early. 2. Make time for managing your property. Property management isn’t a 9 to 5 job; it takes an investment of time and effort to be a good landlord. If you don’t have the time to manage your property and deal with tenants’ needs, consider using third-party support to ensure your investment works for you and your tenants. 3. Communicate Make sure your tenant can speak with you when they need you and share key information in good time. Having clear channels of communication in place that flow both ways makes it easy and convenient to share important information. 4. Read the lease agreement Tenants also need to understand their obligations, and the lease agreement defines the relationship between both parties. So, it’s an important document for laying the foundations of a good relationship. Following the lease agreements helps prevent any surprises that can break trust with either party. 5. Report damage immediately Let the landlord know you care for their property and will take action to minimise harm by reporting problems quickly. However, be mindful of what you can fix yourself within the terms of the lease agreement to minimise the impact of a… ## How to Maintain Electrical Safety in Communal Areas URL: https://nolettinggo.co.uk/blog/how-to-maintain-electrical-safety-in-communal-areas/ Published: 2022-10-28 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants With more than 20,000 fires in homes in the UK caused by electrical appliances, the need for electrical safety in residential buildings is vital. With more than 20,000 fires in homes in the UK caused by electrical appliances, the need for electrical safety in residential buildings is vital. To help landlords and letting agents get started on preserving the safety of tenants in the communal areas of their residential lettings, here’s our guide to maintaining electrical safety. What does the law demand? Landlords are responsible for ensuring residents and visitors are in a safe space, including protecting them from electrical faults and fires caused by a fault. Electrical safety in rented properties is covered by several laws. Most recently, the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 require landlords to: Ensure that all electrical safety standards are complied with during any period in which the residential premises are occupied under a tenancy Ensure every electrical installation in the residential premises is inspected and tested regularly by a qualified person. This is every five years unless an inspection specifies a shorter period. Provide a copy of the electrical safety report to their tenants and local authority if requested Landlords who don’t comply with government standards will find themselves held accountable and subject to substantial fines. What is a communal area? When considering electrical safety in communal areas, landlords need to think in broad terms about what those communal areas include: Entrance halls Foyers Kitchens and bathrooms Stairwells Landings Pathways Parking areas Gardens Parking areas This means inside and outside spaces with electrical facilities must be maintained equally conscientiously. What steps can landlords take to ensure electrical safety? Firstly, be aware of what’s happening in your building by walking through it regularly and looking for changes, such as broken equipment or loose sockets. Also: Conduct regular risk assessments, identifying hazards, and broken or faulty electrical equipment, including items such as emergency lighting and sockets. Remove,… ## A Guide to Landlord Insurance URL: https://nolettinggo.co.uk/blog/a-guide-to-landlord-insurance/ Published: 2022-10-28 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants Insuring your rental property is just as important as insuring your own home, so here is our guide for landlords to get started on the right track when protecting their rental market assets. Insuring your rental property is just as important as insuring your own home, so here is our guide for landlords to get started on the right track when protecting their rental market assets. What is landlord insurance? Landlord insurance protects landlords and their properties from the risks that come with renting out a property. It offers specialist financial protection for a range of scenarios. So, when choosing insurance for your rental property, it's essential to ensure that these scenarios are covered to avoid financial risk and to protect your ability to let a property. Why do landlords need special insurance? For the same reasons that homeowners need insurance, landlords also need insurance. But landlord insurance is specifically tailored to meet the needs and potential risks of renting a property. Landlord insurance isn't a legal requirement, but many insurers demand an appropriate level of insurance and tenancy agreements may also stipulate insurance needs. The right insurance cover helps landlords avoid financial risks. Even though you can't know what's happening in your property all the time, at least insurance offers peace of mind that any risk is mitigated because you will have the financial means through your policy to deal with any problem. What can landlord insurance cover? Landlord insurance is specifically focused on the kind of risks that landlords can be exposed. Some insurance coverage is standard while other aspects are additional, but this is great for landlords because it allows them to create an overarching policy tailored to their needs. Landlord insurance policies can cover the following: Buildings. It's important to ensure the policy covers the cost of repairs and a complete rebuild. Contents. White goods, furniture, furnishings, fittings etc., lost or stolen. Tenants can insure their own belongings. Loss of income. Whether tenants fail to pay rent or the property becomes uninhabitable… ## A Landlords Guide to Houses in Multiple Occupation URL: https://nolettinggo.co.uk/blog/a-landlords-guide-to-houses-in-multiple-occupation/ Published: 2022-09-27 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants House in Multiple Occupation or HMO – key highlighted issues and how to prepare before investing in a House in Multiple Occupation. Before investing in a House in Multiple Occupation (HMO) property, there are lots to consider. This guide will highlight the key issues to help you prepare to take that step. What is an HMO? Your property is an HMO (House in Multiple Occupation) if rented out by at least three people who are not from one ‘household’, such as a family, but share facilities like a bathroom and kitchen. A large HMO is defined as a property that: · Is rented to five or more people who form more than one household · Requires some or all tenants to share toilet, bathroom, or kitchen facilities · Has at least one tenant paying rent (or their employer pays it for them) Large HMOs must have a licence if located in England or Wales. However, smaller properties rented to fewer people may still need a licence, and you need to check with your local council. What responsibilities does an HMO landlord have? In our blog, we have previously provided A beginners guide for HMO landlords, which provides details of the requirements placed on landlords. These are important because the responsibilities are broad in what they cover and specific in terms of what they require. One example is that suitable bedroom sizes for HMOs are stipulated, so if you are thinking about applying for a licence, you need bedroom sizes that are at least: · 6.51 square metres for a person aged 10 or over · 10.22 square metres for two people aged 10 or over · 4.64 square metres for a child under 10 years old Again, this can vary between councils, and you need to understand the requirements in the council authority area. You must also be aware that the local authority needs to be informed if: · You plan to… ## A Landlords Guide to Fire Safety in Rental Properties URL: https://nolettinggo.co.uk/blog/a-landlords-guide-to-fire-safety-in-rental-properties/ Published: 2022-09-27 Categories: Landlord advice, Landlords, London property, Property Rental, Tenancies, tenants Fire safety in rental properties, a Landlord guide to protecting tenants and properties from the risk of fire and making they meet standards. Protecting tenants and properties from the risk of fire is an essential legal obligation for landlords. To ensure you are doing all required, here is our landlords' guide to fire safety in rental properties. What do landlords need to be aware of? It is vital for landlords and letting agents to know what is expected of them regarding fire safety in their rental properties. Their obligations are set out in several regulations: • The Housing Act 2004 • Furniture and Furnishings (Fire Safety) Regulations 1988/1989, 1993 and 2010 • The Regulatory Reform (Fire Safety) Order (2005) • The Smoke and Carbon Monoxide Alarm (England) Regulations 2015, which has recently been amended to place further obligations on landlords What is required from landlords? The government has set out landlord safety responsibilities, stipulating what a landlord must do; these include: · Following safety regulations · Providing a smoke alarm on each storey and a carbon monoxide alarm in any room with a solid fuel burning appliance (for example, a coal fire or wood burning stove) · Check you have access to escape routes at all times · Make sure the furniture and furnishings supplied are fire safe · Provide fire alarms and extinguishers if the property is a large house in multiple occupation (HMO) These responsibilities provide an overview of what needs to be achieved. Still, they don’t reflect all that needs to be done to ensure that a landlord’s requirements are met, that is, to do what is practically possible to ensure the safety of residents. Landlords must understand the details set out in the various legislative documents and regulations as these add the detail, for example: • Electrical safety inspections • Portable appliance testing • Gas safety checks Properties that are houses in multiple occupation (HMOs) have additional fire safety… ## Are you prepared for the ban on Section 21 ’no fault’ evictions and an extension of the Decent Homes Standard? URL: https://nolettinggo.co.uk/blog/are-you-prepared-for-the-ban-on-section-21-no-fault-evictions-and-an-extension-of-the-decent-homes-standard/ Published: 2022-09-06 Categories: Landlord advice, Landlords, London property, Property Rental, Tenancies, tenants Ban on Section 21 and extension of the Decent Homes Standard. The biggest shake-up in 30 years in the rights and conditions for tenants. The government recently announced the Fairer Private Rented Sector white paper, which it says is the biggest shake-up in 30 years in the rights and conditions for tenants in the sector. Two areas likely to cause some of the biggest shake-ups for landlords are the ban on Section 21 “no-fault” evictions and the extension of the Decent Homes Standard to the private rental sector, which landlords need to be prepared for. Why is the government introducing changes? The rental sector has seen sustained and considerable growth, with 4.4 million households (equating to more than 11 million people) now living in rented accommodation. As part of its levelling-up plan, the government want to tackle the inequalities it sees between landlords and tenants and bring rented accommodation up to acceptable standards for all. A ban on Section 21 no fault evictions In 2018, Citizens Advice found tenants receiving a Section 21 eviction notice were five times more likely to have recently made a complaint to their council than those who hadn’t. The government wants tenants to feel able to draw attention to bad landlords or sub-standard accommodation and is introducing the ban so that landlords can no longer terminate tenancies without a specific reason. The government also believes that this change will help reduce the financial burden tenants incur each time they have to move by ensuring they aren’t forced to do so unnecessarily. This is likely to have a significant impact as 22% of private renters who moved in 2019 and 2020 didn’t end their tenancy by choice. To deliver these changes, Section 21 evictions will be abolished, and a single system of periodic tenancies will be introduced, replacing the current Assured Tenancy or Assured Shorthold Tenancy schemes. Under them, tenants will need to give two months’ notice to end their… ## A Guide to the Best Online Letting Agents (2026 Update) URL: https://nolettinggo.co.uk/blog/a-guide-to-the-best-online-letting-agents/ Published: 2022-09-06 Categories: Landlord advice, Landlords, London property, Property Rental, Tenancies, tenants The online letting agent market has changed significantly over recent years. Several well-known names have come and gone, while the sector's popularity with landlords continues to grow — and the Re… The online letting agent market has changed significantly over recent years. Several well-known names have come and gone, while the sector's popularity with landlords continues to grow — and the Renters' Rights Act 2025, which came into force on 1 May 2026, has added a new layer of compliance requirements that makes choosing a reliable, well-informed agent more important than ever. With the convenience and potential cost savings that online letting agencies offer, here — in our opinion — are some of the best online agencies currently operating. What exactly is an Online Letting Agent? Online letting agents work in a similar way to traditional agencies but without the physical high street presence. From advertising the property to photography and reference checking, most online agencies still deliver all the services required by landlords. They're also often cheaper and come with fewer fees (though these do vary from agency to agency). So, in alphabetical order, which are our recommended online letting agents? (Please note: All prices mentioned below are for the top/premium/fully managed packages; lower-cost alternatives for hands-on landlords are also offered by all agencies featured. Prices correct at time of publication — always check directly with the agent for the latest fees.) I Am The Agent Efficient, cost-effective and straightforward, I Am The Agent offers flexibility and simplicity to landlords. Their service allows you to choose what you want to receive as part of the package. Price: Check their website for current package pricing. Letting a property.com LettingaProperty offer all the services you'd expect of a high street agency but more affordably, and with a self-proclaimed 'higher service level'. In their 'Complete' plan, the agency offers a guarantee that the landlord receives rent on time every month (even if the tenant doesn't pay) as well as home emergency maintenance cover.… ## New Rules For Smoke And Carbon Monoxide Compliance URL: https://nolettinggo.co.uk/blog/smoke-and-co-rules/ Published: 2022-07-25 Categories: Landlord advice, Landlords, London property, Property Rental, Tenancies, tenants Smoke and carbon monoxide compliance: New rules, when it comes into effect and how you can make sure you comply with the law. New rules for smoke and carbon monoxide compliance are expected to take effect from 1st October.  In our blog, we have previously discussed whether the new carbon monoxide (CO) alarm regulations will have an impact on the buy-to-rent sector. With these proposed changes just around the corner, now is the time to ensure that you will comply with the law. What do the new CO rules require from landlords? Landlords and letting agents should already be aware of the obligations placed on them regarding carbon monoxide alarms and smoke detectors. But from the beginning of October, the Smoke and Carbon Monoxide Alarm (Amendment) regulations will create new obligations that must be complied with: • Landlords will be responsible for repairing and replacing alarms throughout the tenancy, not just at the start. They can no longer rely on the tenant to repair or replace the smoke alarm or CO detector, and they need to ensure that they act once they have been informed of a fault by the tenant. • Any room in the property with a fixed combustion appliance, including gas fires, boilers and wood burners (excluding gas cookers), must have a carbon monoxide alarm. • Landlords must check alarms are in working order on the first day of a tenancy. • Carbon monoxide alarms will also be mandatory upon installation of any heating appliance (excluding gas cookers). • The social housing sector will now also be required to fit homes with fire alarms and carbon monoxide sensors. To ensure compliance with the new regulations, landlords and letting agents will need to have all required alarms and detectors fitted by 1st October when the new regulations come into effect. It will not be enough to have them ready to install. Now is the time to prepare for the changes Now… ## What Are Your Rights And Responsibilities As A Tenant? URL: https://nolettinggo.co.uk/blog/what-are-your-rights-and-responsibilities-as-a-tenant/ Published: 2022-07-25 Categories: Landlord advice, Landlords, London property, Property Rental, Tenancies, tenants If you’re new to renting or haven’t reminded yourself of your rights and responsibilities as a tenant, look at our guide below. The foundation of a good relationship between a tenant, landlord and letting agent is when parties understand their rights and responsibilities to each other, establishing a collective responsibility to ensure the tenancy goes smoothly. If you’re new to renting or haven’t reminded yourself of your rights and responsibilities as a tenant, look at our guide below to know where you stand. Your rights as a tenant As a tenant, you have the rights provided for in Government legislation and may also have additional rights defined in your tenancy agreement with the landlord. The rights set by the government are the minimum: · To live in a property that’s safe and in a good state of repair · Your deposit is returned when the tenancy ends, providing no damage has occurred to the property - and your deposit is protected if you rent your home on an assured shorthold tenancy that started after 6 April 2007 · The right to challenge any charges you believe to be excessively high · To know who your landlord is · To live undisturbed in the property · The right to see an Energy Performance Certificate for the property · Protection from unfair eviction and unfair rent · To have a written agreement if you have a fixed-term tenancy of more than three years In addition to these rights, if you live in England, when you begin a new assured or short tenancy your landlord is obliged to give you a copy of the How to Rent guide, offering advice on the rights and responsibilities of both tenants and landlords and the rental process in England and Wales. Your responsibilities as a tenant In addition to your rights, you also have responsibilities as a tenant, which you must be aware of to ensure you aren’t… ## Landlords Raising Rent Or Selling Property To Recoup Losses URL: https://nolettinggo.co.uk/blog/landlords-raising-rent-or-selling-property-to-recoup-losses/ Published: 2022-06-28 Categories: Landlord advice, Landlords, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants 25% of landlords raising rents on their tenants in response to increased tax or selling properties to recoup losses. Landlords are raising rents in response to tax changes It’s been two years since changes to buy-to-let mortgages also changed the way that landlords are taxed. As some had predicted, many landlords have been forced to reconsider their position and think about what the future now holds for them. How has buy-to-let tax changed? Before 2017, landlords could deduct mortgage expenses from their taxable profits, including all of the interest they paid for the mortgage on their rental property. In 2017 this began to be phased out until April 2020. it stopped altogether. This was replaced by a 20% tax credit, which is substantially less for higher rate taxpayers who, under the old system, would have received 40% tax relief. How has this affected landlords? These changes in how landlords are taxed have had significant implications for them, with one in three reporting that their portfolio is not as profitable as it was before the changes came in. The same number of landlords have considered selling properties due to the loss of mortgage tax relief. Apart from the financial impact, the lettings sector is undergoing a raft of changes, with more on the horizon; we recently talked about how the Renters Reform Bill will change things. All these changes and proposals are proving challenging to keep up with, causing 58% of landlords to claim that changing and confusing government legislation is the biggest challenge. Two options for landlords In addition to changing legislation, 32% of landlords stated that rising taxes are also a key challenge. To manage the financial impact of these changes, landlords are taking one of two main options - raising rents and selling properties. 25% of landlords said they have increased rents to cover the cost of increasing tax on their tenants, and for landlords with more… ## Tax Changes For Landlords URL: https://nolettinggo.co.uk/blog/tax-changes-for-landlords/ Published: 2022-06-28 Categories: London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants To ensure that you meet all your obligations, keeping up to date with tax changes that may affect your income is essential. Understanding the numerous taxes that apply to landlords and then calculating the amount of tax owed can be complex. To ensure that you meet all your obligations, keeping up to date with tax changes that may affect your income is essential. In 2022, we've already seen buy-to-let tax changes coming into full effect, so what else should landlords be aware of? Changes to tax Some changes in UK tax regulations may impact landlords: Tax on dividends - There is currently a £2,000 annual dividend allowance, but tax must be paid on income from a dividend after this allowance. From April 2022 tax on dividends increased by 1.25%. This means if you pay the basic tax rate, you will now pay 8.75% tax on dividend payments, those paying a higher rate of tax will pay 33.75%, and additional rate taxpayers will pay 39.35% on dividends. National Insurance - National Insurance contributions have increased by 1.25%. Landlords renting properties as a business venture will see an increase in the NI contribution they must pay on any rental earnings if they exceed the relevant thresholds. It also means that if they employ people in their property business, employer contributions to NI will also increase. Capital Gains Tax - The timeline for reporting and paying Capital Gains Tax made on profits from selling a buy-to-let property has increased from 30 days to 60 days. Make Tax Digital - From April 2022, any landlord with a VAT-registered property rental business with a rental turnover below the VAT threshold of £85,000 must now keep digital tax records and report income and expenses figures online to HMRC each quarter as part of the Making Tax Digital initiative. From 2024 this requirement will be extended to include self-employed landlords completing self-assessments. They will be required to maintain digital… ## What Should Renters Look For Before Moving Into A Property? URL: https://nolettinggo.co.uk/blog/what-should-renters-look-for-before-moving-into-a-property/ Published: 2022-05-27 Categories: Build To Rent, Lettings, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants To help renters check that they've found the right property, here are five things to look out for before signing on the dotted line. Finding a new home to rent can be exciting, but it can also be daunting. It’s a big financial commitment and one you don’t want to get wrong. To help renters check that they've found the right property, here are five things to look out for before signing on the dotted line. Five things renters should consider 1. Is the furniture in good condition? It’s important to check that furniture in the property is in good working order and meets fire safety standards. Furniture that comes under fire safety rules should have labels attached to confirm they meet the required standards. Any furniture, including sofas, beds, cushions and mattresses that don’t meet fire standards, is broken or needs replacing through wear and tear should be replaced at the landlord’s expense. It isn’t your responsibility to replace the furniture in furnished property. 2. Is the property secure? Different properties have different security needs, but it’s essential to know that your home is secured properly. You need to feel safe in your home, so ensure that locks are fitted properly and of good quality. Windows should also be checked to ensure they close properly and can be locked. It may also be necessary to consider security lighting and an alarm system. 3. Are there signs of dampness? Damp and mould create uncomfortable living conditions and can be a health risk. Look in the corners of rooms and around widows for dampness and condensation. Signs of mould, flaking paint or wallpaper coming away from walls are all warning signs. 4. Are safety alarms in place? There are specific regulations around smoke & CO alarms and CO2 monitors in rental properties, and you need to ensure that any property you are looking at has the required alarms in place and that they work. If… ## Are Short Term Rentals A Growing Trend In 2022? URL: https://nolettinggo.co.uk/blog/short-term-lets/ Published: 2022-05-27 Categories: Build To Rent, Lettings, London property, Property Investment, property management, Property News, Property Rental, Tenancies, tenants Short-term lets are becoming more and more popular each year. Is this trend expected to continue through 2022? Short term lets have had a significant role to play in the rental market over the past year, performing better than other sectors, and the good news is that this trend looks set to continue in 2022. What’s driving the growth in short term lets? Although the short-term rental market has not been immune to the challenges presented by the past couple of years, it has weathered the storm well for three key reasons: The rise of the “staycation”: Many people are choosing to avoid foreign travel and remain in the UK for their holiday, with the increase of “staycations” driving demand for short-term holiday lets. People’s desire to explore the UK and enjoy the convenience of holidaying while avoiding airports indicates that demand for short-term lets for holidays is here to stay. BuyAssociation reported that 47% of families looking for holiday accommodation were interested in finding a cottage or villa rather than staying in a hotel. Nomadic workers: Another trend driving the demand for short term lets is that of the nomadic worker. For many people, working from home looks set to remain a long-term work option; it doesn’t matter where they are based if they can continue to work. This has seen a rise in people taking on short term lets they can work from but also use as a base to explore a new area, allowing them to combine travel and work. Modern rental options: We recently discussed how the build-to-rent sector continues to grow and the increasing availability of purpose-built rental properties specifically designed for the rental market. They offer an attractive proposition with great facilities, easy access to wi-fi, and high-spec interiors. Unlike many traditional rental properties, they offer flexible rental solutions, including short-term lets. These types of properties speak to those who don’t want… ## Will “Lets With Pets” Become The New Norm? URL: https://nolettinggo.co.uk/blog/will-lets-with-pets-become-the-new-norm/ Published: 2022-04-25 Categories: Build To Rent, Lettings, London property, property management, Property News, Property Rental Rightmove reports a 120% increase in the demand for pet-friendly rental properties. So what's changing regarding renting with pets? Will changes in the Model Tenancy Agreement and the proposed Dogs and Domestic Animals Accommodation Bill make renting with pets the new norm? It could make life easier for pet owners looking for rented accommodation, but it may not give tenants the absolute right to keep a pet they were hoping for. Renting with pets is in demand. Rightmove reports a 120% increase in the demand for pet-friendly rental properties. This is in stark contrast to the PDSA report that only around 7% of privately rented accommodation is advertised as pet friendly. It reflects that finding a rental property if you have a pet isn’t straightforward. In a move that may address this, the government is taking steps to make it easier for anyone with pets to find somewhere to rent by changing the default position of landlords on pet ownership. So what’s changing? The Model Tenancy Agreement is the government’s recommended contract for landlords to use with tenants, and it has been updated to be more pet friendly. There’s no longer a blanket ban on tenants having pets, and landlords are being encouraged to allow them. Renters must still seek written consent from landlords to keep pets on the property, but landlords must respond within 28 days, giving a good reason for objecting. However, they still have no legal obligation to accept pets. In addition, the Dog and Domestic Animals Accommodation Protection Bill is seeking to add further assistance for responsible pet owners to find rental properties. While this bill is still awaiting approval, it proposes that pet owners with a ‘certificate of responsible animal guardianship’ would be able to demonstrate to landlords that they are responsible owners, making the landlord more comfortable with leasing to a pet owner. Neither of these measures gives tenants the legal right to… ## Will Rental Prices Continue To Rise? URL: https://nolettinggo.co.uk/blog/will-rental-prices-continue-to-rise/ Published: 2022-04-25 Categories: Build To Rent, Lettings, London property, property management, Property News, Property Rental Rental prices may be around the corner, joining rises in cost of food, fuel and energy. What causing this rises and what happen next? We’ve seen rises in the cost of food, fuel and energy recently, but this may not be the end of it for renters. It seems that rents are also set to continue going up in 2022. What’s happening with rents at the moment? Since the end of 2021, rental prices have been on the increase. In the 12 months to March 2022, private rental prices paid by tenants in the UK increased by 2.4%, which is the most significant annual growth rate since July 2016. London is the exception to the recent increase in rent prices, with private rental rates increasing by 0.4%. So if you exclude London, national rental prices across the rest of the country increased by 3.3% during that period. What’s causing the rise in rents? The rise in rents is driven by two key factors: a rise in demand for rental properties; and not enough supply to meet the demand. Both the Association of Residential Letting Agents (ARLA) and the Royal Institute of Chartered Surveyors (RICS) report a growing demand for rental properties. This is an ongoing trend, as the Rightmove rental price tracer for Q4 of 2021 reported: · Tenant demand is 32% higher than the same time the previous year · The number of available properties is 51% lower than the same period in the previous year · Competition between tenants for available properties is at 94%, compared to the same time the previous year With demand for rental homes increasing by 76% in the New Year period of 2022, compared with the same time in 2018 to 2021, there seems to be no let-up in sight. What happens next? Rightmove predicts rents will rise by 5% in 2022 as the struggle between supply and demand continues, whilst Zoopla predicts a rent rise by… ## What Is The Renters’ Reform Bill, And How Will It Change Things? URL: https://nolettinggo.co.uk/blog/what-is-the-renters-reform-bill-and-how-will-it-change-things/ Published: 2022-03-29 Categories: Build To Rent, Lettings, London property, property management, Property News Renters' reform Bill : Landlords need to be prepared to make changes to ensure that they meet the new obligations when they are introduced. The Renters Reform Bill White Paper is expected in 2022 and will outline wide-ranging reforms proposed for the private rental sector. Landlords need to be prepared to make changes to ensure that they meet the new obligations when they are introduced. What is expected to be in the Renters Reform Bill? There are several fundamental changes proposed in the Bill that will directly impact landlords: • Abolishing Section 21 "no fault" evictions: Landlords will need to provide tenants with a valid reason for eviction at the end of the tenancy, which is not currently required. • A lifetime tenancy deposit: This will ease the financial burden for tenants when moving between tenancies as deposits will be transferred with each move, rather than having to save for a new deposit for the following property while waiting for the last deposit to be returned. • Improved standards in rented accommodation: To ensure all tenants have a right to redress and stop criminal landlords from unscrupulous practices to improve the standard of rental properties. • Strengthening repossession grounds for landlords: When the landlord has a valid reason to repossess the property, the Bill will ensure they can do so. • Introduction of a landlord register: This will improve how they are held to account so tenants can be assured they are renting from a landlord who meets their legal duties. • Improved eviction process: Making the process easier and quicker for landlords and tenants and providing mediation services to avoid the courts. • Greater powers for local authorities: To enforce the rights of tenants. Why are the changes being introduced? The Renters Reform Bill is seeking to make changes to offer greater security for tenants while also ensuring that the rights of landlords aren't unfairly diminished, allowing them still to take appropriate action… ## How Has Working From Home Changed The Rental Market? URL: https://nolettinggo.co.uk/blog/working-from-home/ Published: 2022-03-29 Categories: Build To Rent, Lettings, London property, property management, Property News Working from home had an impact on how people looked at their homes, whether owned or rented, in three key areas. The Covid-19 pandemic created an unprecedented shift to working from home when many offices were forced to shut. This significantly impacted the rental market as tenants reassessed what they needed from their home property to support their new working style. What changes did tenants want when working from home? Working from home had an impact on how people looked at their homes, whether owned or rented, in three key areas: • Space to work • Outdoor space to enjoy • Location There was a need for working space for more than one family member for many. Extra space was needed by many to enable them to work from home. Workers desired an extra room to accommodate a home office, but even the ability to set up a specific work area or desk in an existing room made a big difference. In addition to extra indoor space, people craved outdoor space. A garden, or even a balcony, became important to enable people to get outdoors when they weren't allowed to leave home. Even after restrictions were lifted, being able to grab a break and some fresh air while spending a long day at a home desk is essential for physical and mental health. Finally, where people were able to live also changed. They were no longer tied to cities or commuter suburbs to be able to get to the office, saving on travel time and expenses. They could, and did, choose to live further afield as their homes became their workspaces, especially more flexible renters. This saw many people leaving city and town centres to find cheaper accommodation in the country or market towns where they could afford the extra indoor and outdoor space they desired. What's happening after lockdown? Hopefully, we've seen the end of lockdown, and there's an expectation… ## Where Are The Cheapest Areas To Rent In The UK? URL: https://nolettinggo.co.uk/blog/where-are-the-cheapest-areas-to-rent-in-the-uk/ Published: 2022-02-25 Categories: Build To Rent, Lettings, London property, property management, Property News With house prices rising, many question the cheapest areas to rent and live. Where are the top 12 cheapest UK locations? With so many people feeling the pinch and substantial rises in the cost of living predicted to continue into 2022, we’re all looking for ways to save money where we can. One area tenants could look to do this is in their monthly rent charge. If you’re looking to move home, where are the cheapest areas to rent?   Average monthly rent in the UK by region According to a Statista survey of average rents in December 2021, the average UK monthly rent was £1,060. Starting with the cheapest average rent, the costs across the country were: The Northeast (£580) Northern Ireland (£724) Wales (£736) Yorkshire and Humberside (£737) Scotland (£738) East Midlands (£742) West Midlands (£786) Northwest (£844) Southwest (£983) East of England (£1,031) Southeast (£1,123) Greater London (£1,752) While the Northeast was the cheapest area for rent, there are vast regional differences in average rental prices. Although the London area has seen some challenging times, with many tenants choosing to leave the capital during lockdown, the average rental cost is over £1,000 per month, more than the top six cheapest places to rent.   What is happening to rental prices? As we start to see the worst of the Covid-19 pandemic in the UK, 2022 still looks like it could be another year of uncertainty as we continue to adjust to the post-pandemic era and manage the financial impact. According to early indications from the ONS, in the UK, private rental prices rose by 2% in the 12 months to January 2022, increasing from 1.8% in the 12 months to December 2021. The East Midlands saw the most significant increase in rental prices of 3.6%, and London the lowest of 0.1%. In the Northeast, the area with the lowest average rent per month, there was an annual rental… ## How Will The Proposed EPC Regulations For 2025 Impact Landlords? URL: https://nolettinggo.co.uk/blog/how-will-the-proposed-epc-regulations-for-2025-impact-landlords/ Published: 2022-02-24 Categories: Build To Rent, Landlord advice, Landlord Insurance, Landlords, London property, property management EPC regulations are expected to change by 2025, as part of the government's plan to improve energy efficiency in the UK. The drive to improve the energy efficiency of properties in the UK looks likely to impact landlords in 2025, with the proposed EPC regulations that could require landlords to make potentially significant and expensive changes to their properties.   What are the current energy regulations? All domestic and commercial properties for rent need to have an Energy Performance Certificate (EPC) confirming the property's energy efficiency. Ratings range from "A" to the most efficient" to "G". Current regulations state that any property being let must have an EPC rating of "E" or above, with certificates valid for ten years. After ten years, landlords only need to renew their certificates when they relet their property to a new tenant.   What are the new EPC regulations proposing? As part of the government's objective to increase energy efficiency and achieve net-zero carbon targets, it's driving for greater energy efficiency in homes. All newly rented properties will need an EPC of at least Band C from 31st December 2025. Existing tenancies will have until 31st December 2028 to achieve this new practical, affordable, and cost-effective target. Fines for not having a valid EPC will also increase from £5000 to £30,000. This new legislation is expected to come into effect some time in 2022.   How will this affect landlords? With approximately two-thirds of homes in the private rental sector having an energy rating of D or below, it means around 3.2 million privately rented properties in England and Wales will require work to meet government targets. When asked in a recent study, landlords with properties below a "C" rating believe it will cost an average of £10,400 per property to deliver the energy efficacy required. Still, if this action isn't taken, landlords could find themselves with a property they cannot rent.   What can… ## Will The New Carbon Monoxide Alarm Regulations Have An Impact On The BTR Sector? URL: https://nolettinggo.co.uk/blog/will-the-new-carbon-monoxide-alarm-regulations-have-an-impact-on-the-btr-sector/ Published: 2022-01-26 Categories: Build To Rent New carbon monoxide alarm proposal announced by the UK Government on 23rd November 2021 to be extended to domestic smoke and CO alarms. Following a three-month consultation period, the UK Government announced its proposals on 23 November 2021 to extend the rules for domestic smoke and carbon monoxide alarms within all rented accommodation in England.   The key changes are: • smoke alarms will be mandatory in all social rented homes • carbon monoxide alarms will be mandatory in rooms with a fixed combustion appliance (excluding gas cookers) in both private and social rented homes. • carbon monoxide alarms will also be mandatory upon installation of any heating appliance (excluding gas cookers) in all tenures through building regulations • landlords will be expected to repair or replace alarms once informed that they are faulty • amendments to the statutory guidance (Approved Document J) supporting Part J of the Building Regulations to ensure that required alarms meet relevant standards.   More than 50 people died of accidental carbon monoxide poisoning in 2019 across England and Wales, with more than a third of those deaths taking place at home. Additionally each year over 4,000 people are admitted to hospital with carbon monoxide poisoning that could lead to brain damage and strokes and the Government’s intention is to avoid these needless deaths and often life-changing illnesses. Current Building Regulations only require a carbon monoxide alarm to be fitted in residential properties where a solid fuel burning appliance is fitted. Solid fuel is classed as coal or wood and typically these appliances are fireplaces with an open flue, wood burning stoves or older style, coal burning Aga cookers. The Smoke and Carbon Monoxide Alarm (England) Regulations 2015 currently also require all properties in the private rented sector to have a carbon monoxide alarm situated in any room with a Solid Fuel burning appliance. The new regulations which are expected to be introduced in 2022 as soon as… ## Why Are More People Choosing To Rent Than Buy Their Property? URL: https://nolettinggo.co.uk/blog/why-are-more-people-choosing-to-rent-than-buy-their-property/ Published: 2022-01-25 Categories: Letting Agents, Lettings, Property Inventory Management, property management, Property Rental Our perception of homeownership is changing. So what's driving this change, is it set to continue, and what will be the impact on landlords? Our perception of homeownership is changing. For the vast majority, buying a property used to seem like a natural step, but it's now predicted that by 2025 over 50% of adults under the age of 40 will be in private rented accommodation. In the UK, demand from renters is 43% higher than the last five-year average. So what's driving this change, is it set to continue, and what will be the impact on landlords?   The advantages of renting Perhaps one of the biggest reasons more people are choosing to rent is because the rental market, once subject to rumours of unscrupulous landlords and high rents, has evolved and is perceived as a more progressive market that accommodates people's needs. Renting is seen as advantageous because: • You don't have to worry about maintenance costs, unlike homeowners. • It's easier and quicker to rent than to buy a home. • Financially it's less of a burden; a smaller deposit is required, monthly rent can be cheaper than a mortgage repayment, there is no home insurance, solicitors' fees or stamp duty. • Tenancy terms can vary to suit needs, so planning for a future move is easier. • More controls in the rental market mean tenants enjoy more legal protection. • No danger of the negative equity trap   The barriers to getting on the property ladder Perhaps the most significant impact on the rental market has been people's ability to buy a home. Many find themselves unable to get a foot on the property ladder, particularly affecting the younger generation. It has been suggested that up to a third of millennials may never own their own home, while half will rent into their forties. This isn't just linked to the difficulty of saving up a deposit. High house prices mean… ## Our 2022 Predictions For The Property Market URL: https://nolettinggo.co.uk/blog/our-2022-predictions-for-the-property-market/ Published: 2022-01-25 Categories: Letting Agents, Property Inventory Management, property management As we head into 2022, should we expect to see a continued buoyancy in the market? Here are some early predictions for 2022. The home buying and rental markets have faired well over the past couple of years, despite the challenges presented by the pandemic and possibly because of government help. But as we head into 2022, should we expect to see a continued buoyancy in the market? While no one is predicting a sudden or dramatic decline in the housing market, it looks as though there is some uncertainty over how much will change.   What's affecting the property market? We’ve seen a resilient housing market over the past couple of years. The stamp duty holiday and the desire for people to move out of cities and find open space during lockdown or an extra room for a home office to accommodate new working from home lifestyles have all helped to drive demand in the purchase and rental sectors. However, the stamp duty holiday has ended, and we see life returning more to the “status quo ante” than predicted, so how will people respond? We also see an increased cost of living, higher interest rates and general economic uncertainty, all of which will affect the confidence of tenants and homeowners, but to what extent? The housing markets looks uncertain; however, some key themes are prevailing, which we’ll try to draw our predictions from.   Nine key predictions for 2022 Early predictions for 2022 already suggest the following: • Economic uncertainty persuades homeowners to stay put, reducing the number of sales instructions compared to a more buoyant market in 2021. • A reduced supply of houses to the market will see house prices increase. To what extent is debatable, but prices should level out through the year. • A lack of properties in the rental market will also continue the ongoing increases in rental prices. • However, rises in house prices could encourage… ## New Carbon Monoxide Alarm Laws URL: https://nolettinggo.co.uk/blog/new-carbon-monoxide-alarm-laws/ Published: 2021-12-23 Categories: Property Inventory Management, property management Landlords must respond to the new changes the government has made to the law regarding carbon monoxide. Learn more about it here. According to the NHS, around 60 people die of accidental carbon monoxide (CO) poisoning every year. In a significant step to reduce accidental carbon monoxide poisoning in rented accommodation, the government has announced changes to the law regarding carbon monoxide alarms that all landlords and agents must respond to.   Landlord's current responsibilities regarding CO alarms There is already clear legal guidance in place regarding the responsibility of landlords to have the appropriate CO monitoring in place, with current requirements stating: • At least one smoke alarm is installed on every property storey used as living accommodation. • A carbon monoxide alarm is installed in any room used as living accommodation where solid fuel is burned. A solid fuel-burning appliance could be a coal fire or wood-burning stove.   Avoiding a large fine In addition, to fitting CO alarms where appropriate, alarms must be checked regularly to ensure they are working at the beginning of a tenancy and audible throughout the property. Landlords should consider proving that they have checked the alarms at the appropriate times. Failing to comply with regulations can lead to a fine of up to £5000 for landlords, so it’s important that you are aware of what you need to know about Smoke and Carbon Monoxide alarm verification.   New rule changes The new legislation announced in November 2021 takes existing rules further, making it a legal requirement to: Fit carbon monoxide alarms in properties with fixed appliances, such as gas boilers and fires Fit carbon monoxide alarms when new appliances such as gas boilers or fires are installed in any home Repair or replace smoke and carbon monoxide alarms for properties in the social and private rented sectors once the landlord or their agents are informed of a fault.   How can landlords and letting… ## How To Deal With Damp And Mildew URL: https://nolettinggo.co.uk/blog/how-to-deal-with-damp-and-mildew/ Published: 2021-12-23 Categories: Property Inventory Management, property management Discover how No Letting Go's property inventory software can help landlords and agents resolve issues with damp & mildew. During the winter months, dampness and mildew become a problem for landlords and agents to resolve with the tenants, but by completing regular property inventories, you could stop it from becoming a serious issue.   What causes dampness & mildew? When there is too much moisture in the air, and the air is also cold, it releases its moisture onto surfaces. This moisture leads to conditions that give rise to mould and mildew. Increased moisture in a property can be caused by activities that release water, such as cooking, showering, washing and drying clothes, which is why mould can often be found in kitchens and bathrooms. Damp can also be caused by external factors such as roofing or foundation problems, leaking pipes and leaks through the brickwork. Excessive moisture, combined with poor ventilation, especially in the winter months when tenants are less likely to open windows to encourage airflow, will quickly cause problems.   Damp needs to be dealt with For tenants, damp can lead to serious health problems such as respiratory infections and, potentially, asthma, particularly concerning those who already have underlying health issues. Landlords and letting agents don’t only need to be concerned for tenants’ wellbeing but also for the impact it has on their properties. If damp is caused by structural issues, not dealing with it quickly will lead to costly repairs later.   Are landlords at risk of being sued over damp? Landlords are required to resolve structural issues that could lead to mould. Legal provisions allow tenants to apply to the courts if they believe their rented accommodation is “unfit for human habitation”. Ventilation and freedom from damp are listed as hazards that would put a property in this category, so landlords are at risk of legal action if they don’t deal with the issue.… ## No Letting Go Is Integrated With Teclet URL: https://nolettinggo.co.uk/blog/no-letting-go-is-integrated-with-teclet/ Published: 2021-11-24 Categories: Property Inventory Management, property management Learn more about No Letting Go's integration with Teclet, and how this partnership enhances the services offered to clients. At No Letting Go, our mission is simple: to help our clients create accurate, fully compliant property reporting, wherever you are and whenever you need it. We understand that technology has an essential role to play in achieving our mission, which is why we partner with Teclet to enhance our services offering to estate agents and, ultimately, to landlords.   What is Teclet? Teclet is a cloud-based portal that automates the letting process from end to end, from pre to post tenancy. This means services and transactions such as deposits and pre-payment transactions, referencing support, contact generation, compliance requirements, and tenancy renewals can all be done online and from a mobile device, such as a tablet. Teclet provides complete flexibility for agents to manage the day-to-day running of their business, which means there are many benefits to utilising such a tool.   The benefits of Teclet The ability of Teclet to bring so many aspects of property and lettings management into one single portal means that it is a tool that makes a real difference to how letting agents run their business: • Dramatically decreasing the amount of administration time by reducing admin input by up to 80% • Allowing services to continue 24/7 so tenants can continue to upload or retrieve information even when a branch is closed for the day • Improving compliance by ensuring that all required checks are completed within specified deadlines and are never missed • Reducing errors by ensuring all required actions are completed • Providing a seamless and efficient service and a better experience for all stakeholders   Delivering exceptional service Our focus at No Letting Go is to provide the tools to empower agents to deliver the best service possible and build their reputations so that both landlords and tenants benefit. The… ## Cautious optimism from the State of UK Rental Market Report 2021 URL: https://nolettinggo.co.uk/blog/cautious-optimism-from-the-state-of-uk-rental-market-report-2021/ Published: 2021-11-24 Categories: Property Inventory Management, property management This year’s State of the UK Rental Market Report paints a picture of optimism for the sector, tempered by some significant concerns. This year’s State of the UK Rental Market Report paints a picture of optimism for the sector, tempered by some significant concerns. What are the report headlines? With 550 agents and 1,700 tenants participating in the survey, this annual report provides an extensive view of the state of the lettings market. Assessing key aspects of the rental sector, we can get a good feel for the pulse of the industry and, looking at some of the report headlines, note some trends emerging: • Rent arrears: Over the past year, those reporting an increase in rent arrears has halved from 64% to 32%. This is a positive development, but it is still the case that 48% are reporting arrears have stayed at the same level over the past year. Despite this, 81% of tenants said the pandemic had not affected their ability to pay rent in the past year. • Tenants remaining in the rental sector: Only 46% of tenants expected to own their property within five years. This means the majority are expecting to continue renting for a few years to come. The report highlights that only 16% had moved or considered moving because of Covid-19, and tenancies are looking stable. • Landlords leaving the sector: 83% of lettings professionals report landlords leaving the sector, more than you would expect to see in a normal year. This means agents must ensure that they are allocating the necessary resources and taking the right approach to continue attracting new landlords, especially if they want to see growth in the market. • Lack of rental stock: Letting agents of all sizes are reporting their businesses have struggled due to a lack of stock of the last year. 54% of smaller agents (up to 200 properties) reported this as an issue, whilst 70% of… ## Why Corporate Letting Agents Should Choose No Letting Go URL: https://nolettinggo.co.uk/blog/why-corporate-letting-agents-should-choose-no-letting-go/ Published: 2021-10-27 Categories: Property Inventory Management, property management Discover No Letting Go's full range of property inventory services and how we meet the high expectations of corporate clients. With a full range of property inventory services and nationwide coverage provided by a network of over 80 offices, No Letting Go is the one-stop-shop for property inventory services. We take the stress and strain out of property management for letting agents looking to meet the high expectations of their corporate clients. What is expected from corporate letting agents? We understand that managing corporate lettings comes with its trials and tribulations, but there is one constant factor, and that is the high standard of letting accommodation that corporate clients expect. This puts pressure on corporate letting agents to go that extra mile in a very competitive market. The condition of a property needs to make the tenant feel as though they are the only one who has ever lived there. This means spotting and making repairs quickly and having the tools to make a thorough assessment while still facilitating a swift turnaround when necessary. The challenge for corporate letting agents is to allocate the time and resources required to ensure that corporate lettings are consistently maintained to the highest high standards. Partnership with an efficient inventory management specialist can make this work much more straightforward.   How we support corporate letting agents No Letting Go's range of property services creates and maintains an agreed set of standards without any drain on letting agents’ resources, allowing them to direct their attention towards business development. We provide this service through our extensive range of inventory services: • Pre-tenancy processes • Check-ins • Mid-tenancy checks • End of tenancy inspections   Standards and safety Before the tenant moves in, the standard is set and then maintained throughout the tenancy. Any issues are spotted early, and both tenants and landlords will feel assured that they are being dealt with. In addition to these checks,… ## The Tenancy Deposit Protection Scheme: What You Need To Know URL: https://nolettinggo.co.uk/blog/the-tenancy-deposit-protection-scheme-what-you-need-to-know/ Published: 2021-10-27 Categories: Property Inventory Management, property management Find out what The Tenancy Deposit Protection scheme is, how it works and how it impacts both landlords and tenants. The Tenancy Deposit Protection scheme was introduced in April 2007, but what is it, how does it work and how does it impact landlords and tenants? What is the Tenancy Deposit Protection Scheme (TSPS)? A landlord who takes a deposit for an Assured Shorthold Tenancy must place the deposit into one of the government’s three approved tenancy deposit protection schemes, confirming within thirty days in which scheme the deposit has been placed. At the end of the tenancy, the deposit must be returned within ten days. The scheme was set up to protect a tenant’s deposit, but it offers another benefit. When a landlord feels they have a legitimate right to withhold some or all the deposit, the tenant disputes this. The TDPS offers free adjudication to help the parties resolve the matter.   Why are deposits disputed? In the year up to March 2021, deposit disputes occurred in 0.76% of cases of tenancy deposits protected in England and Wales. While this percentage may seem low, this still reflects 29,697 disputes, and with the value of deposits in schemes in March 2021 standing at £4.3 million, it becomes clear why there’s a need to secure and manage deposits effectively. Tenants, agents, and landlords can raise disputes through the deposit protection scheme, but 75% are raised by tenants – a warning to landlords and agents that they should have good property management processes in place. What these processes should cover is illustrated by the reasons for those deposit disputes. Cleaning: 49% Damage: 35% Redecoration: 26% Gardening: 12% Rent arrears: 15%   How to avoid tenant deposit disputes Any landlord or agent who has been involved with a dispute over a deposit will testify to the inconvenience and cost in time and extra administration they cause and why it’s a worthwhile investment… ## Build-To-Rent Sector Continues To Grow URL: https://nolettinggo.co.uk/blog/build-to-rent-sector-continues-to-grow/ Published: 2021-09-30 Categories: Property Inventory Management, property management The future is looking bright for the build-to-rent sector as it continues to grow quickly. We explore what's next for it. The future looks bright for build-to-rent investors and tenants. Even during a downturn triggered by the Covid-19 pandemic, build-to-rent fared better than other parts of the rental sector, and it looks to go from strength to strength. Where it all began Build-to-rent is not unusual in other parts of the world, such as the USA and Europe, but it wasn’t until 2012 that the UK saw its first build-to-rent development. It was part of the 2012 Olympic Games legacy that the East Village on the Olympic Park, originally accommodation for the athletes, would be turned into homes. This was the first step in build-to-rent, and we haven’t looked back since. What’s happening now If you want to see what’s happening in the build-to-rent market now, the statistics and changes happening in the sector paint a clear picture. Between 2017 and 2018, the completion for build-to-rent properties reaching the market grew by 1%. Compare that to 2018-19, and completions jumped by 54% annually. Although build-to-rent saw an impact from Covid resulting in a decline of 20% in 2020, the number of completed homes is impressive, having increased by 23% from the fourth quarter of 2019 to the fourth quarter of 2020, with an additional 22% more projects in the planning process and 5% more under construction, according to the British Property Federation. Driving this trend are people’s changing perceptions of renting. For those not wanting or unable to take on the financial commitment of a mortgage, renting is more favourable, and this shift is not going unnoticed by investors. John Lewis announced plans to construct 10,000 homes to let in their car parks and warehouse sites, and other big names such as Lloyds and Aviva are seeing opportunities to invest. This will continue to drive the growth of build to rent… ## Where Are The Top 10 Build-To-Rent Areas In London? URL: https://nolettinggo.co.uk/blog/where-are-the-top-10-build-to-rent-areas-in-london/ Published: 2021-09-30 Categories: Property Inventory Management, property management Explore the top 10 build-to-rent areas in London and what tenants are looking for in these new developments. These are exciting times for the build-to-rent sector as these purpose-built rental properties begin to change the face of the rental market and raise tenant expectations. A key attraction of this type of development is the sense of community it can foster; if this is important to you, where are the best neighbourhoods to locate build-to-rent premises in London? What is build-to-rent? In a world where renting is popular, partly due to lifestyle choice and the financial demands of buying a property these days, renters are becoming more discerning, looking for somewhere that reflects their lifestyle choice but gives them the quality of living they expect. Build-to-rent developments are specially designed and purpose-built for renters; they are not for sale and are owned and maintained by a landlord who looks after the entire development and the services on offer. Furnished or unfurnished, ready to go with hi-speed Wi-Fi, clearly set costs and long lease options. They are designed to make renting as attractive and easy as possible - a great alternative to homeownership or more “traditional” rental arrangements. Top 10 most popular London buy-to-rent communities The growing popularity of build-to-rent means developments appear up and down the country, in popular locations such as Manchester, Birmingham and Bristol. But London, where it all started, remains a popular location. With plenty of rental opportunities to choose from, a good starting point is to look at some of the most popular build-to-rent communities already established: • Be:here Hayes: offering pet-friendly homes • Tipi at Wembley Park: a six-building development • Chapter Portobello: a student hotspot • Union Wharf Greenwich: a short walk from the centre of Greenwich • Fizzy Hayes: Convenient commuting • Get Living Elephant Central: an excellent central location • Greystar Charter Place Hounslow: includes an on-site gym • Movebubble homes… ## Exciting Times For Build to Rent URL: https://nolettinggo.co.uk/blog/exciting-times-for-build-to-rent/ Published: 2021-08-20 Categories: Property Inventory Management, property management Explore the rise of build to rent and why it's so attractive to both investors and first time buyers. Over the past ten years, the number of private renters has doubled, with 20% of people now living in rented accommodation. There is a need to meet this increasing demand, and build to rent may provide the solution. The rise of build to rent Build to rent are new build developments designed specifically for residential lettings rather than sale and to help meet the increasing demand in the rental sector, build to rent is expected to more than double over the next five years, with the British Property Federation predicting a staggering 200,000 build to rent sites being developed within the next two years.   What’s the attraction of build to rent?  So why are more investors, including John Lewis Partnership, moving into the build to rent developments and why are such developments attracting more tenants? • Demand for rental properties makes build to rent developments a good investment with the potential for healthy returns. • Potential tax incentives for developers of build to rent properties • For those who choose not to buy or can’t afford to, more bespoke developments offer more and better quality rental options. • Developments are maintained by a single landlord, with a clear line of responsibility, complaints procedure and reassurance that these properties will be well maintained. • Longer tenancy options offer security for tenants. • Rent structures are clearly set out, including a basis for increases and no upfront fees such as admin charges, attractive to tenants.   Points of caution As with any investment, there are points of caution for a would-be investor to consider: • Tenants don’t always want to be locked into the longer tenancy terms which property owners prefer to guarantee their income. • It isn’t easy to find lenders for these schemes, so the initial capital may have… ## Block Management and Fire Safety for Changing Times URL: https://nolettinggo.co.uk/blog/block-management-and-fire-safety-for-changing-times/ Published: 2021-08-20 Categories: Property Inventory Management, property management Explore how No Letting Go has adapted block management and fire safety services for clients during the pandemic. Landlords and letting agents know the importance of looking after their properties and tenants in protecting their investments, but we have witnessed changing times over the past eighteen months. What new challenges to fulfilling these duties do these changes present? The essential work of block management To ensure proper maintenance of a residential block, inspections must be conducted regularly, and they should cover cleanliness, maintenance and fire and safety. There are several aspects to consider within each of these areas to ensure that a comprehensive inspection stays at the top of your legal and statutory obligations as a landlord or letting agent. The range of block management inspections offered by No Letting Go shows how thorough you need to be. These inspections provide a full audit trail of issues raised, work undertaken and work to be done. Being able to remain on top of your block management and fire safety means that you can prevent larger, long term maintenance bills from problems left unnoticed. It’s also important not to underestimate the value of inspections and their positive impact on maintaining the rental value of your property.   Adapting to changing times The importance of block management and fire safety never goes away. Responsibilities may evolve as legislation and statutory requirements change, but they remain essential in every landlord’s and agent’s duties for the welfare of residents and the protection of their property investment. More than ever, we need to make sure that the maintenance of properties and the welfare of their residents is a priority. Due to lockdown, people have been spending more time at home, in shared facilities and in communal areas used more. People have also adapted their homes to support changing needs, such as working from home. The pressure of keeping on top of the maintenance, cleanliness… ## How to Build Your Property Portfolio URL: https://nolettinggo.co.uk/blog/how-to-build-your-property-portfolio/ Published: 2021-08-02 Categories: Property Inventory Management, property management Guest blogger SevenCapital discusses how investors can build their property portfolios and what they need to consider at each stage. The difference between having a single Buy-to-Let property and a whole portfolio can seem like a big shift for investors, with each property contributing to potentially much higher gains but also more responsibility and risk. Nonetheless, establishing and building a portfolio can be a rewarding process, bringing with it a generally consistent passive income and the opportunity for financial freedom. With the demand for rental property climbing, more people are now turning to the Buy-to-Let market while current investors are expanding their empires. But how should you build your portfolio? SevenCapital, a leading UK property developer, discusses how investors can build their property portfolios and what to consider at every stage:   Establish a Clear Plan & Goals Like with any investment, having a clear plan with specific goals to work towards can be crucial to your portfolio. When scaling your empire, you should consider what you’re working towards at every step - whether that’s early retirement, financial security or a goal more personal to you. Whatever your motive, Buy-to-Let property can often help you get there. However, your investment route, and your portfolio, will look different depending on this consideration. Determining your holding period will typically form part of your plan, with this being the time dedicated to growing your portfolio. It could be five, ten or twenty years, but this holding period will largely depend on your goals and whether they’re centred on short or long-term returns. Whilst we all know that Buy-to-Let property is typically more lucrative on a long-term basis, consistent growth in the market can also make for competitive short-term investment. Finance options will inevitably be a big part of building your property portfolio, with this decision also influencing your rates of return. From cash investments to interest only and repayment mortgages, there is a… ## Benefits of Outsourcing Property Inventory Management for Agents URL: https://nolettinggo.co.uk/blog/benefits-of-outsourcing-property-inventory-management-for-agents/ Published: 2021-07-28 Categories: Property Inventory Management, property management Discover the benefits of outsourcing your property inventory management with No Letting Go's national network. As a letting agent or landlord, you get used to spinning many plates without letting any fall, but there are probably some plates you wish you could forget about in order to focus on others. Property inventory management is important to get right, yet it’s time-consuming. It could be one of your spinning plates that’s perfect for outsourcing to a specialist.   Why do letting agents outsource property inventory management? A comprehensive property inventory management process includes a range of tenancy checks throughout the tenancy period. None of these are quick to do but investing the right time and resources into a comprehensive inventory management process pays dividends in protecting the property. For the agent, advantages include: • Saving time: A complete and comprehensive inventory schedule is time-consuming. Outsourcing can release more time for other work while also reducing the time and cost of dealing with fewer disputes. • A wide range of reports: A comprehensive check can be completed at each stage of the tenancy. • Better inventory reports: Updated to ensure regulatory requirements are captured, providing a complete property check in a clear format to prevent disputes further down the line. • Specialist knowledge: Greater understanding of the latest Deposit Scheme guidance and experience to make a fair assessment. • An objective perspective: Building trust with the tenant, confident that an impartial viewpoint is being offered, means they are less likely to dispute findings. An impartial viewpoint also makes it easier when applying to the tenancy deposit protection scheme to make deductions. • Maintaining a good reputation: Providing an effective inventory management system protects all parties. • Clear evidence in the case of a dispute: Clear evidence will prevent issues escalating to a serious problem. However, in the event of a dispute with a full audit trail, disputes… ## What Is Happening In The Rental Market? URL: https://nolettinggo.co.uk/blog/what-is-happening-in-the-rental-market/ Published: 2021-07-28 Categories: Lettings, Property Inventory Management, property management Discover the changes in the rental markets in 2021 and the key factors that may have driven these changes. In common with every other sector of the economy, the residential rental property market hasn’t escaped the impact of the Covid-19 pandemic. A new but shifting picture is emerging, and an extended period of uncertainty is likely to continue as new trends play out. How will this impact landlords looking for opportunities in a disrupted market?   Changing rental markets Demand for residential property across the UK was 59% higher in April than in the same month between 2017 and 2019. However, supply isn’t keeping up, with a 5% drop in new properties coming onto the market in London alone. As a result, data for June 2021 indicates that rental prices are up 5.9% on last year, with an average rental price in the UK reaching an all-time high of £1,007. The market is also showing substantial regional differences. After a sharp drop during lockdown, London prices have increased by 1.5%, although the average rent is still lower than in June 2019, yet in the rest of the UK, average rent prices grew by 8% in the last year, a 10% increase on pre-pandemic levels. Rental growth hit a 10-year monthly high in the northeast, East Midlands, Wales, and southwest.   Factors in a changing rental market Behind the headline figures are some key factors that may have driven the changes: · Since the start of the pandemic, 300,000 fewer rental properties have come onto the market, a drop of a third compared to the previous 12 months. · Fewer people are making the financial commitment of buying a new home, so they are remaining in the rental sector and extending leases. · Increased taxes and regulatory requirements have increased landlord costs, leading to increases in rents or smaller landlords pulling out of the market. · Landlords have taken advantage… ## The Benefit Of End Of Tenancy Reports For Agents URL: https://nolettinggo.co.uk/blog/the-benefit-of-end-of-tenancy-reports-for-agents/ Published: 2021-07-06 Categories: Lettings, Property Inventory Management, property management No Letting Go advise on the benefits of end of tenancy reports for agents. A report by The Dispute Service indicates that 2020 witnessed an increase in the proportion of disputes raised by tenants from 67.4% in the previous year to 74%*. To avoid the potential for disputes over deposits, it’s in the best interests of all parties to have the right tools in place to effectively manage the end of a tenancy.    What causes end of tenancy disputes   According to the report, the most common reasons for tenancy deposit disputes claims in 2020 were: Cleaning 42% Damage 40% Redecoration 35% Rent arrears 15% Gardening 11% Assessments of such issues can seem subjective to a tenant, but using evidence from a clearly defined inventory can build the basis of a more objective, and therefore fair, approach to avoiding or resolving a conflict between landlords and tenants.   End of tenancy inventories   At the beginning of a tenancy, it’s essential to ensure that tenants understand the agreement they sign and their obligations throughout their tenancy with regards to the care of the property and facilities. But even when this is done, without a detailed inventory at the start of the tenancy, agents will still get into difficulties when agreeing on the need for deductions from deposits. A comprehensive inventory report should then demonstrate a fair assessment of the state of a property at the end of a tenancy. It can include photos and detailed text defining the condition of a specific item to remove any ambiguity of the assessment. This will offer clarity to a tenant over why a decision has been made to make a deduction from their deposit. To support the inventory further in the end of tenancy agreement, additional reports can be beneficial: Pre-checkout Inspections detailing Dilapidations Mid-term property inspections   Check-In Services   This range of reports collated on the Kaptur… ## Tips for students renting for the first time URL: https://nolettinggo.co.uk/blog/tips-for-students-renting-for-the-first-time/ Published: 2021-07-05 Categories: Lettings, Property Inventory Management, property management No Letting Go are offer top tips for students renting for the first time, helping you to find the perfect student digs. For students, excitement at the prospect of renting their first property can quickly become overshadowed by confusion about what it takes to secure good rental accommodation. Follow our tips, and we'll help put you in a good position to find the perfect student digs.   Top tips for finding the right student accommodation There are a few essential tips that first-time renters must know to secure the right property: Know your budget: This will determine the rental options and potential areas open to you but don’t forget to budget for monthly bills, travel costs and fees associated with securing a rental property. Gather documents: These may be needed for reference checks and include college enrolment confirmation, character references and documents for any guarantor you may need. Getting paperwork together at the start of a property search will save you time later when you need to move quickly to secure your rental property. Understand property costs: In addition to rent, will you be liable for utility bills, council tax, deposits, letting agent fees, insurance, broadband? What you need to pay for will vary from property to property, and different letting agents may charge different fees. Take time to understand the costs of each property and make sure it’s within your budget. Make sure your deposit is safe: Deposits should be held in a tenancy deposit protection scheme by your landlord, so it can be repaid when you leave or held until any disputes are settled by independent arbitration, for example, for damages, unpaid bills or cleaning costs. The ruling may affect the amount of deposit you get back. Read the contract: Always read the contract, including the small print! It should include the basics, such as when rent is due, deposit amounts, tenancy dates, bills, your rights and the landlords’ rights, etc. If there’s anything you’re… ## ESTAS Customer Service Awards 2021 URL: https://nolettinggo.co.uk/blog/customer-service-award/ Published: 2021-06-03 Categories: Landlords, Letting Agents, Lettings, Property Inventory Management, property management No Letting Go are proud to announce that we have been shortlisted for a prestigious ESTAS customer service award! No Letting Go are proud to announce that we have been SHORTLISTED for a prestigious ESTAS customer service award! To be announced in October 2021. ESTAS honour the best agents, conveyancers, mortgage advisors and suppliers in the UK. The annual ESTAS awards occur in Spring and Autumn, attracting the top players in the UK’s property and lettings industry. The ESTAS Supplier Awards recognise supplier firms who have delivered the best customer experience to their respective agency, conveyancer and broker clients in 2020. Now in their 11th year, the supplier categories have become an integral part of the annual ESTAS competition providing a badge of excellence that is instantly recognisable by agents and highlights a supplier’s commitment to quality service. Twenty-eight supplier firms have made this year’s shortlist across various product sectors. Property professionals in the last year submitted a record total of 9,500 reviews. ESTAS Brand Ambassador Phil Spencer will announce the winners at the 18th annual ESTAS Awards on 22nd October. Spencer said, “the industry’s leading suppliers are instrumental in helping property professionals provide excellent service, they are an extension of that experience so the service they deliver is crucial, it’s therefore only right that ESTAS puts the spotlight on their efforts.” No Letting Go said, “We’re absolutely delighted to have made it on to this year’s shortlist. We are passionate about the level of service we deliver to our clients and this proves all the hard work the team put in has paid off”. ## What Agents Need To Know About Renting With Pets URL: https://nolettinggo.co.uk/blog/renting-with-pets/ Published: 2021-05-05 Categories: Landlords, Letting Agents, Lettings, Property Inventory Management, property management With End Of Tenancy Cleanings And Inventory Contracts, The Times Are Changing For Tenants Renting With Pets Renting with pets We've learned over the past year how much of a comfort pets have been for many people during lockdown. The government is keen to make it easier for dwellers in private rented accommodation to enjoy the benefits of living with a furry friend and is taking steps to encourage more landlords to allow pets. What's changed A BBC report found that only 7% of landlords offer pet-friendly accommodation. In a move to increase this, the government has introduced a new model tenancy agreement that allows renters to seek consent for pets as a default, requiring the landlord to provide written refusal within 28 days, providing good reasons for their refusal. It's not a legal requirement to use the modal tenancy agreement, but there is a drive-in parliament to make these changes a legal requirement. What does this mean for agents? Letting agents want to strike the right balance between ensuring that additional wear and tear or damage caused by pets is managed without excluding potential tenants because of pet ownership. Also, on the positive side, pet owners are often mindful not to abuse a landlord's trust, and they also tend to look for longer tenancies because they know how difficult it is to find properties that allow pets. In our post Renting with pets: A landlord's guide, we discuss key considerations when allowing pets in rental properties, but there are additional measures to consider to minimise the impact of pets on a property: Requiring pet insurance: This can cover accidental property damage. Landlord references: Confirm from previous landlords the acceptable behaviour of the animal and the tenant as a courteous pet owner. Proof of vaccinations: This helps prevent flea infestations and ensures the good health of the pet. Charger higher rent: You may be entitled to charge a small additional amount to… ## The Importance Of End Of Tenancy Cleaning URL: https://nolettinggo.co.uk/blog/the-importance-of-end-of-tenancy-cleaning/ Published: 2021-05-05 Categories: Landlords, Letting Agents, Lettings, Property Inventory Management, property management The Importance Of Presenting A Well Cleaned Flat Or House To New Tenants Is At The Forfront Of Peoples Minds Whilst In The Shadow Of Covid-19. When your new tenants move into a cared-for, clean property, you’re setting their expectations for how your property should be looked after. To create the best impression, an end of tenancy clean will show your new tenants the property in the best condition possible. What’s involved in an end of tenancy clean?  The purpose of an end of tenancy clean is to deep clean a rental property before the next tenant moves in, which is particularly important in the shadow of Covid-19 and with people’s enhanced concern over health. The depth of cleaning doesn’t just refer to how clean a place is but also what is cleaned. A deep clean ensures the removal of dirt, hair, grease, stains and limescale throughout the property, including ovens, white goods, soft furnishings, cupboards and even outdoor spaces. Why have an end of tenancy clean? As a landlord or agent, you should only expect the tenants to maintain the property to the standard they found when they first moved in. Good tenants will strive to keep to this standard so that they don’t risk losing their deposit, but even with the best of intentions, they may not be able to meet the professional standard you want for your next tenants. While setting the right standard is the fundamental reason for end of tenancy cleaning, there are knock-on effects: Making your property an attractive prospect for potential new tenants to increase rental success. Letting agents can reassure landlords that their property is being well kept by maintaining clear and high cleaning standards. Professional end-of-tenancy cleans can be done quickly to minimise periods between tenancies. Professional cleaning services are familiar with working to an inventory and achieving the required standards. Well maintained properties are more likely to achieve the desired rental income. How to set the… ## What does the end of the stamp duty holiday mean for the property market? URL: https://nolettinggo.co.uk/blog/what-does-the-end-of-the-stamp-duty-holiday-mean-for-the-property-market-2/ Published: 2021-04-07 Categories: Landlords, Letting Agents, Lettings, Property Inventory Management, property management The stamp duty holiday scheme has had a significant positive impact on the housing market. With it ending, what does this mean? The introduction of the government’s stamp duty holiday scheme has had a significant positive impact on the housing market but there is now speculation about what happens when this popular scheme begins to wind down from June onwards and the effect it will have on buyers’ behaviour and the market. Why was the stamp duty holiday scheme introduced? In July 2020 the Chancellor of the Exchequer, Rishi Sunak, announced that the government would temporality increase the lower limit from where stamp duty on property purchases would be paid to £500,000. This measure was taken to boost the housing market, which had been hit dramatically by the first lockdown, and to support buyers whose finances were badly affected by lockdown. The scheme has been a success; 2020 saw the busiest October for a decade for residential transactions, and house prices were boosted, with Nationwide reporting a year-on-year growth rate in average house prices of 5%, a new record. It created such high demand that in the March budget, the Chancellor announced the scheme would be extended to June 2021, tapering back to normal stamp duty levels in September of this year. What is likely to happen when the party ends? After such a success, concerns were raised that the end of the stamp duty holiday, initially planned for March 2021, would create a dramatic drop off in the housing market. With the extension to the scheme there’s some relief, but many feel it only delays the inevitable and could see some negative consequences: • A decline in buyer interest: RICS survey found buyer inquiries fell sharply in Feb 2021, leading to the original end of the stamp duty holiday. • A drop in house prices: Nationwide reported signs that prices have started to fall for the first time in six months.… ## What is the HHSRS guidance for landlords? URL: https://nolettinggo.co.uk/blog/what-does-the-end-of-the-stamp-duty-holiday-mean-for-the-property-market/ Published: 2021-04-07 Categories: Landlords, Letting Agents, Lettings, Property Inventory Management, property management As a landlord it's important to ensure you are aware of your obligations under the Housing Health and Safety Rating System. If you are a landlord or have responsibility for managing a rental property, you need to ensure that you are aware of your obligations under the Housing Health and Safety Rating System (HHSRS), or you could find yourself facing a hefty fine. What is the HHSRS? The government’s guidance on the HHSRS states that the landlord must look after: • The exterior of the dwelling and structural elements, and • The inside facilities that are part of the dwelling. These requirements have been put in place to ensure residential premises are safe and secure for residents and anyone who may be visiting the property. As a landlord, it’s your responsibility to ensure there is no risk or, if unavoidable, an acceptable level of risk from the hazards identified by HHSRS. What types of hazards are assessed? The HHSRS is a very comprehensive rating assessment that considers twenty-nine hazards found in the home. These hazards relate to: • Dampness and excess cold/heat • Pollutants, such as carbon monoxide and asbestos • Lack of space, security, lighting, noise • Hygiene, sanitation, water supply • Accident risks, such as electric shocks, falls, cuts, burns, collisions • Explosions and structural collapse. How do the inspection’s work? Local authorities will conduct the assessment by completing a matrix containing the twenty-nine hazards and are given extensive powers to act if the standard of a property is unacceptable. Each hazard will be given a rating (bands A-J), with bands A-C considered the most serious category 1 hazard and band D-J a less serious category 2. The overall assessment will be made on the likelihood of an occurrence of an incident and the range of likely harmful outcomes. What happens when the inspection finds a problem? Local authorities have a wide range of sanctions to use against the… ## What landlords need to know about Smoke and Carbon Monoxide alarm verification URL: https://nolettinggo.co.uk/blog/what-landlords-need-to-know-about-smoke-and-carbon-monoxide-alarm-verification/ Published: 2021-03-01 Categories: Landlords, Letting Agents, Lettings, Property Inventory Management, property management Learn everything you need to know about smoke and carbon monoxide alarm verification and what your responsibilities are as a landlord. Are you keeping your tenants safe and your property protected? Are you sure that it has fully functioning smoke and carbon monoxide (CO) detectors installed? Here’s a reminder of your responsibilities to your tenants as their landlord. What are your responsibilities? Regulations for private sector landlords were introduced in October 2015 detailing a legal responsibility to protect tenants from the risks of fire and CO poisoning. The expectation of landlords is very clear, and there is no grace period to let you meet legal requirements. You need to ensure that your rental property has fitted: • At least one smoke alarm installed on every storey of the property which is used as living accommodation; • A carbon monoxide alarm installed in any room used as living accommodation where solid fuel is burned. A solid fuel-burning appliance could be a coal fire or wood-burning stove. In addition to the alarms being fitted, you should also: • Follow the legal requirement to check that alarms are in working order on the first day of each new tenancy. After this, the tenants are responsible for regularly testing alarms. Guidance suggests that this should be done monthly. • Consider where you fit the alarms. Smoke alarms should be on a ceiling in spaces where the air circulates. CO alarms should be at head height and only a few meters from the fuel-burning appliance. However, the manufacturer’s instructions should be followed. • Ensure alarms are audible throughout the property. • Consider fitting a CO monitor near gas appliances as these can also emit carbon monoxide (although this is not required by law). • Consider how you will prove you have checked the alarms at the required times. Landlords who fail to comply with the regulations can expect a fine of up to £5000. Regular property… ## Rental property visits during lockdown URL: https://nolettinggo.co.uk/blog/rental-property-visits-during-lockdown/ Published: 2021-03-01 Categories: Landlords, Letting Agents, Lettings, Property Inventory Management, property management At No Letting Go we have tailored our service to ensure that we can still deliver regular property checks safely and effectively. Despite the challenges of lockdown, landlords and property agents still have responsibilities to tenants to maintain their properties. At No Letting Go, we have tailored our service to ensure that we can still deliver regular property checks safely and effectively even when we cannot physically visit a property. Keeping priorities in check The landlords and property agents we support are familiar with the start-to-finish support our inventory management service offers. From a pre-tenancy inventory check, through interim checks and ending with an end-of-tenancy check, we have created a rigorous audit regime so that those responsible for managing properties can: • Fulfil their legal obligations • Keep tenants safe • Maintain properties in a good condition • Maintain high levels of property management service • Meet contractual requirements • Continue providing value for money as property agents To ensure that none of these responsibilities slip, we have expanded how we conduct regular property visits that will ensure you keep meeting your obligations as a landlord and property agent, even during these difficult times. Virtual property visits supported by the latest technology Property visits have always been key to ensuring that all is in order with the property and a good relationship is maintained with tenants. While lockdown is a requirement, No Letting Go has looked for ways to reduce contact and minimise the risk to those around us, establishing a process for virtual property visits when tenants are not comfortable with a face-to-face visit. Thanks to the investment we’ve made in our propriety inventory software called Kaptur and our Digisign function, we already have the tools in place to enable virtual property visits. Through a 15-minute phone call to tenants, we can complete an inventory questionnaire covering key aspects of a property inspection. The information provided during the call will be… ## How you can become a No Letting Go franchise owner URL: https://nolettinggo.co.uk/blog/what-you-need-to-know-about-the-forecasted-fall-in-houses-prices-for-2021/ Published: 2021-02-08 Categories: Landlords, Letting Agents, Lettings, Property Inventory Management, property management Ever thought of running your own business? Discover the benefits of being a No Letting Go franchise owner and how you can become one. At No Letting Go, we are very proud of the market-leading property management franchise business we’ve built together with our franchisees. As we continue to grow, we thrive on working with dynamic and driven individuals looking for the opportunity to run their own business, and we’re looking for new business partners. What we do at No Letting Go We provide reports on the conditions of residential rental properties for landlords, agents and tenants. There are several vital reports services in our portfolio, but most common are check-in and check-out reports for tenant changes. What sets us apart from the competition is our bespoke tablet-based technology which offers full flexibility, allowing reports to be completed online while on-site. Accurate and efficient, it allows our franchisees to provide an excellent service to their clients. Why landlords need inventories Continued demand in the rental sector grows the need for clear and in-depth reports because they have an important role to play for landlords and their agents in ensuring a smooth tenancy: • Meeting legislation requirements and ensuring safety standards are adhered to • Building good relationships with tenants by providing objective reports • Providing a key administrative service, freeing time for landlords to focus on growing their portfolio and other tasks • Protecting an investment by confirming the good condition of a property • Employing experienced experts to complete reports • Providing an end-to-end service The breadth of value an inventory service can add to a rental enterprise makes it an integral tool for any landlord or agent and offers them reassurance over the ongoing safety and upkeep of their investment properties. Why become a franchise owner? If you have ever thought of running your own business, being a franchise owner offers a great opportunity while providing a higher level of business support.… ## What does good inventory management consist of? URL: https://nolettinggo.co.uk/blog/what-does-good-inventory-management-consist-of/ Published: 2021-01-18 Categories: Landlord advice, Landlords, Letting Agents, Lettings, Property Inventory Management, property management Understand what a good inventory management consists of and why it is required. A property inventory process is crucial if a landlord wants to protect themselves against picking up the bill for property repairs caused by a tenant. However, to be useful during a dispute, especially if the matter goes to court, it’s important that the inventory has been thoroughly completed as part of a well-managed process so that it covers every aspect of a property and is correctly preserved. Why is an inventory system necessary? One of the most common causes of disputes between landlord or letting agent and a tenant is over the return of a deposit at the end of a tenancy, especially if some needs to be retained to cover repair or replacement costs. For all assured, shorthold tenancies in England and Wales which began after 6 April 2007, landlords must place deposits in a government-approved tenancy deposit scheme (TDP) where it is legally protected. A landlord, or their letting agent, must return the deposit in full if the tenant meets the terms of the tenancy agreement, doesn’t damage the property and pays their rent and bills. However, if you end up in a dispute with your tenant over the state of the property when they leave, the deposit remains protected in the TDP scheme until the issue is sorted out. In this scenario, a well-managed inventory system provides the crucial evidence needed to settle any dispute and allow you to cover the cost for any damage. What should an adequately managed inventory cover? A property inventory is a comprehensive written and photographic report detailing the state of your property, including outside spaces, at the beginning of a tenancy. It provides information on the furniture, fixtures, fittings and general wear and tear, details keys, appliance manuals and meter readings. Anything damaged or missing should be recorded in front of… ## Property predictions for 2021: What to expect from the rental sector in the new year URL: https://nolettinggo.co.uk/blog/property-predictions-for-2021-what-to-expect-from-the-rental-sector-in-the-new-year/ Published: 2020-12-22 Categories: Landlords, Letting Agents, Lettings, Private rental sector, property management What to expect from the rental sector, the challenges to be faced that may affect the market and how to face these head on. The Coronavirus pandemic has hit every sector of the economy, but it hasn’t been a disaster for the rental market that some were fearing - in fact, it’s remained relatively stable. So, what does 2021 have in store after such an unpredictable year? Predictions for 2021 rental market In 2021 the overall demand for rental properties is expected to be strong, which is good news for landlords and letting agents, but there are challenges ahead that could affect the market:   Ongoing global pandemic: Landlords and letting agents will need to continue managing tenants experiencing reduced incomes and government temporary measures to prevent some evictions, at least in the short term. This will lead to some challenging times ahead and a need to adapt to any new measures put in place.   Brexit: Rules allowing Europeans to work, travel and rent in the UK will change, leading to a reduced number of European tenants and business lets. Uncertainty around Brexit will also cause financial unease and changes in legislation that may affect the numbers of people willing to invest in property.   The economy: Economic uncertainty will mean many renters could choose to delay purchasing a property, keeping the demand for rentals high. However, those on low incomes, typically renters, may see salaries continuing to be depressed, making rent rises difficult.   Changes in taxation: Capital gains tax is under review, and there’s concern that general increases in taxation may make investing in property less appealing, reducing the supply of rental properties. This is better news for current landlords. To what extent these factors affect supply and demand for rental properties has created mixed views in the sector. According to the site Letting Agent Today, Hamptons and Belvoir are predicting either minimal rent rises or static levels in 2021, while Savills suggest rental prices will increase as the… ## Delivering a speedy end of tenancy deposit negotiation URL: https://nolettinggo.co.uk/blog/delivering-a-speedy-end-of-tenancy-deposit-negotiation/ Published: 2020-11-20 Categories: End of tenancy, Landlord advice, Landlords, Lettings Tenancy deposit disputes are messy and often frustrating for all involved. A thorough inventory report will provide evidence of the property and its contents at the start of the tenancy and at the en… Tenancy deposit disputes are messy and often frustrating for all involved. While the number of formal disputes remains low, the pandemic will have far reaching effects on all our finances and agents must prepare for increasing expectations in this area from both sides – landlords and tenants. Disputes frequently arise from lack of knowledge or understanding about how this part of the tenancy process works. While documentation is critical, it’s worth spending extra time with the tenant at the inventory stage of the process to prevent problems arising at the end of the tenancy. Good inventory management protects both the landlord and the tenant and establishes what the tenant obligations are at both the start and end of the tenancy. The deposit schemes will advise tenants to attend both the inventory and check-out appointment, but this is not always practical with these reports taking 1-2 hours and more on larger properties. Tenants generally do not want to trail behind an inventory specialist, for this length of time. It is much easier, once the tenant has the report, to follow the structure which is clearly laid out and check the report is an accurate reflection of the property and its contents. Detailed inventory and schedule of condition reports can run into 40+ pages, and whether conducting them in house or using an inventory specialist, neither are infallible – the tenant has a key role to play with the inventory, and will usually be allowed seven days to settle into the property and check through the inventory in detail. Tip 1 – Educating tenants – a stitch in time... The inventory and schedule of condition is a visual check of the property and not a maintenance report. If the scope of the inventory report is not understood, it can lead to delays… ## The importance of an independent inventory URL: https://nolettinggo.co.uk/blog/the-importance-of-an-independent-inventory/ Published: 2020-11-18 Categories: property management Enlisting the support of a qualified inventory specialist can save you time and hassle as there can be no question of bias. Professional service means that your report will be fair and accurate. If you are a landlord, then enlisting the support of a qualified inventory specialist can save you time and hassle as there can be no question of bias. Professional service means that your report will be fair and accurate, and is less likely to have important points missed off. It can also ensure that any disputes at the end of a tenancy do not get personal, and are resolved fairly. A common bone of contention for landlords and tenants is - what counts as fair wear and tear and what is damage. An inventory specialist will consider factors including the quality of an item, its condition at the beginning of the tenancy, and if the property had been let to a single professional or family with young children. Here are 10 reasons why you should consider using an accredited independent inventory company:- 1 - Members of ARLA Propertymark or APIP, will have in depth training and specialist knowledge. Members must adhere to a strict code of conduct, which protects you against any problems or disputes that you (hopefully don’t) encounter with your inventory company. 2 -Being part of an official organization will keep the inventory company up to date on current legislation and changes to the law in relation to the inventory and buy to let sector in general. 3 -If a deposit dispute is raised, an independent adjudicator will lend more weight to an inventory that’s been compiled by an independent third party. 4 - An inventory company will provide a visual and written report on the condition of the property including detailed information and observations on all contents, fittings and fixtures at the beginning, middle and end of the tenancy. This is supplemented by high quality date stamped, digital photographs of every room, any specific damage and the… ## Automating property inventory management to support social distancing URL: https://nolettinggo.co.uk/blog/automating-property-inventory-management-to-support-social-distancing/ Published: 2020-11-17 Categories: Landlord advice, Landlords, Letting Agents, services, tenants Property inventories provide key evidence should a dispute arise about the state of a property. At No Letting Go, we have a specifically designed property inventory software called Kaptur For property services to continue to operate in the “new normal”, we’ve all had to adjust our working practices to comply with Covid-19 rules. Yet in one key aspect of inventory management, we already had systems in place that enabled effective social distancing – our fully comprehensive property inventory software What you need from property inventory software At No Letting Go, we have a specifically designed property inventory software called Kaptur. With compliance at its core, it captures, stores, reports and manages property information. In a previous post, The benefits of using a property inventory reporting system, we discussed in detail how these systems facilitate great property management from check-in to check-out, making them a great time-saving tool for letting agents. But in these times, when social distancing is paramount, the efficiency and operation of these systems take on new importance. Not only do they improve the property inventory management process, but they also enable letting agents continue supporting the letting of properties while observing social distancing. How property inventory software enables social distancing Our property management software was created to facilitate the smooth operation of property inspections and cause minimal disruption to tenants, landlords and letting agents by taking away the requirement to be physically present for inspections. This also supports social distancing: Inventories are electronic, so no documentation is passed by hand between individuals Inventories are reviewed online We use Digisign so all parties can sign reports online Allows parties to review reports online Parties are able to amend reports online Queries can be managed online Photos added to reports make it easier to illustrate issues to tenants and landlords Ensuring tenants and landlords have confidence in the system Property inventories provide key evidence should a dispute arise about the state of a property. As a letting agent,… ## A guide to avoiding tenant disputes by using inventories URL: https://nolettinggo.co.uk/blog/a-guide-to-avoiding-tenant-disputes-by-using-inventories/ Published: 2020-11-11 Categories: Landlord advice, Landlords, Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Property Inventory Management, property management, services, tenants A property inventory provides a detailed report on the contents and condition of a property, listing furniture, fixtures and fittings and alongside the condition and cleanliness. Research by Statista, a statistics portal for market data, found more than half of landlords who responded were in disputes with their tenants, the main reasons being arrears, cleanliness, pets, subletting and breakages. Using regular property inventories letting agents can help their landlord clients to avoid such problems. When should you use a property inventory? A property inventory provides a detailed report on the contents and condition of a property, listing furniture, fixtures and fittings and alongside the condition and cleanliness. A property inspection must take place for each new tenancy to detail the condition of the property at the start; at regular intervals throughout the tenancy to record any changes and damages from the check-in inventory; and finally, at the end of the tenancy to assess the property as the tenant departs. These regular inspections provide a full report of the property’s condition for the complete duration of the tenancy. Why are property inspections of benefit? Completing a property inventory might seem like a time-consuming task for a busy letting agent looking after a number of properties. However, a comprehensive inventory process can stop a landlord-tenant dispute from escalating into a legal dispute, which would be far more costly in time and money. A proper inventory system offers other benefits: Essential evidence about the state of the property Crucial evidence if you need to take the cost of a repair or replacement from a tenant’s deposit Claiming on insurance is much easier with inventory evidence A speedy inspection process to reduce the period between tenancies and maximising a property’s income potential Using a standard inventory process ensures that nothing is missed during a property inspection What does an adequate property inventory look like? To ensure that a property’s inventory and schedule of condition will be useful to avoid a dispute,… ## Estate/Block Inspections URL: https://nolettinggo.co.uk/blog/estate-block-inspections/ Published: 2020-10-20 Categories: Case Study This client was looking for a company to provide weekly and monthly inspections. NLG has succesfully improved their on-site inspection regime by using its own property inventory software. This client manages multiple residential blocks, and with the recommendations of the Hackett Report, wanted to improve their on-site inspection regime. They were looking for a property reporting network who could provide weekly and monthly compliance inspections across the UK. This client manages multiple residential blocks and with the recommendations of the Hackett Report, wanted to greatly improve their on-site inspection regime. They required weekly and monthly compliance inspections covering the communal areas of all property assets across the UK. They needed guaranteed accurate and reliable reporting on health and safety, regulatory and compliance assets such as emergency light testing, fire alarm and sprinkler inspections, and registering incomplete actions. As they cover properties all over the UK, they were looking for a reliable service provider that could offer national coverage with a guarantee. No Letting Go utilises its own property inventory software that enables us to provide bespoke reports for the client and through our 80+ regional offices, were able to roll out a fully national service quickly and efficiently. By providing client access to our system, we enabled them to have complete transparency of the day to day operation, provide documented evidence of inspections, address non-compliance and other maintenance actions through our audit trail for each building or estate. Listed below is the full service we provided this client:- Centralised Account Manager - Oversee the scheduling of all inspections, guaranteeing completion according to requirements. Managing day to day issues and maintaining service standards Reports stored electronically on a secure server and fully accessible - Easy retrieval for historical report checking Audit Trail - Full documented history of move in and move out reports and ability to evidence compliance checks. Bespoke service level agreement - Enables national consistency with the ability to add additional inspection or inventory services Centralised invoicing… ## Property Management URL: https://nolettinggo.co.uk/blog/property-management-case-study/ Published: 2020-10-20 Categories: Case Study As a specialist property inventory company our dedicated team can take care of all your property needs. Flexible and hassle-free inventory software. This client are leaders in corporate residential property management. They were looking for a national inventory supplier who could also accommodate a range of bespoke inspections and compliance checks. This client are market leaders in the corporate residential property management market taking care of over 50,000 units, across multiple portfolios. The portfolio team were looking for a national inventory management supplier who could deliver very detailed inventory and check out property reports, but also provide a range of additional bespoke inspections to manage additional compliance checks or asset inspections. They were also looking for an efficient way to access a large network of inventory experts without the hassle of working with multiple offices. As the client manages multiple portfolios, they also required individual invoicing and bespoke service agreements for each portfolio. Here is how No Letting Go provided a solution to fit their business model: - Individual portfolio invoicing Speeding up the accounting process for the client Client log in to view all portfolios Delivering real-time status updates One central booking team Day to day management of the jobs for the network Consistent reports with bespoke SLA’s Per portfolio Enabling the client to deliver a bespoke service to individual clients Monthly compliance reporting Ensuring property compliance standards are evidenced   If you would like to find out how we can bespoke a service that fits with your business, please contact Joe Chaplin or Justine Tomlinson on 01322 555128 or info@nolettinggo.co.uk ## Large National Letting Agent URL: https://nolettinggo.co.uk/blog/large-national-letting-agent/ Published: 2020-10-20 Categories: Case Study NLG were able to provide reliabe property inventory services to this larger national letting agent. Contact us today to discuss bespoke services that fit your business. This larger national letting agent was looking for a reliable property inventory provider that could accommodate their existing processes, reduce their admin burden and maintain compliance requirements to improve end of tenancy negotiation times. Case Study A This agency has national coverage, with a several centralised hubs managing the administrative tasks involved in the life cycle of a property tenancy. They were looking for an inventory management supplier with full national coverage to maintain compliance requirements at move in and move out and provide reliable evidence to improve end of tenancy negotiation times, reduce complaints and highlight non-compliance issues. It was important that each region received the same level of service and provided consistent reporting to assist in managing the end of the tenancy as efficiently as possible. With a large number of property managers booking inventory management jobs at the central hub, it was important to have one point of contact with the inventory supplier to enable a streamlined process. No Letting Go were able to meet these requirements, but also offer a number of additional services to further streamline processes to keep administration to a minimum: - Centralised Account Manager - To maintain reliability by providing a single point of contact to take accountability for day to day issues and measure service standards Reports stored electronically on a secure server and fully accessible - Easy retrieval for mislaid or historic reports 24-hour remote management - Using Kaptur software, providing real-time management of all services Audit Trail - Full documented history of move in and move out reports and ability to evidence compliance checks. Service level agreement - Built into the clerk workflow so instructions are followed and consistency with the ability to add additional services such as RTR checks Centralised invoicing - Invoicing tailored to your needs, minimising… ## Why Property Inspections Are So Important URL: https://nolettinggo.co.uk/blog/why-property-inspections-are-so-important/ Published: 2020-10-09 Categories: Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Private rental sector, property management, services, Uncategorized Regular property inspections are one of the most important things you can do to protect your property investment. Without a doubt, regular property inspections are one of the most important things you can do to protect your property investment. However, for many property owners, it’s still one of those admin chores that’s difficult to find time for. So why are property inspections such a vital element of property management? The benefits of regular property inspections Recent feedback from one of our customers Faye Walker, Property Manager at Fry & Kent in Hampshire, who regularly uses our property inspection service, is a reminder of why property inspections should be a regular, planned activity: “Property inspections by No Letting Go give me real peace of mind. Their experience and use of inventory software designed specifically for the job means nothing gets past them. That way, I am reassured that my tenants are safe and happy and my property, which I’ve invested a lot of money into, is being kept in good order.” Some landlords are worried about checking up on their tenants, but far from being intrusive, regular inspections show your tenant that you care about their welfare and can head off problems before they become expensive disputes. This peace of mind comes from knowing that a comprehensive property inspection covers many aspects of being a landlord, including: • Reviewing the condition of the property and its contents, to spot any repair and maintenance issues before they become costly problems • Ensuring compliance with the tenancy agreement • Making sure no illegal activities are taking place at the property • Building a good relationship with tenants • Demonstrating that as a landlord you are fulfilling your responsibilities • Creating documentation that can provide evidence if a dispute arises Making property inspections easy Property inspections are time-consuming. Defining what needs to be checked, recording the findings of an inspection and organising… ## How To Carry Out Check Ins And Check Outs In A Covid-compliant Way URL: https://nolettinggo.co.uk/blog/how-to-carry-out-check-ins-and-check-outs-in-a-covid-compliant-way/ Published: 2020-10-06 Categories: Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Private rental sector, property management, services, Uncategorized In terms of how we continue to adapt as an industry, the focus has to be on creating as much confidence as possible for landlords and tenants. The latest government rules combined with the Prime minister’s recent address to the nation is clear – tougher measures are required to control the spread of the virus. Everyone has a slightly different attitude to risk, and with each new set of guidance comes a shift in public attitudes.  The public wants protection from the government to reduce the risks of contracting an avoidable illness, but they also want protection against avoidable economic hardship (according to the Health Foundation and Ipsos recent public survey). So, we all have a role to play – government, public and businesses large and small (and the press, but that’s a whole other topic!).  Let’s hope that common sense prevails and the wearing of PPE, washing hands, sanitising and minimising contact with others will prevent us facing further draconian measures. So how is this affecting the lettings industry?  Well actually, very little has changed to the protocols already in place with agents and suppliers such as inventory providers, aimed at minimising the spread of the virus. A more significant change to letting agents is the requirement to wear masks while working in high street offices.  Office workers are being told to work from home where possible, so effective systems and the ability to outsource tasks to reliable, responsible experts will be paramount in the weeks and months ahead. In terms of how we continue to adapt as an industry, the focus has to be on creating as much confidence as possible for landlords and tenants, by ensuring safety measures are in place and being adhered to, and technology solutions are being utilised where possible, to minimise contact for staff and clients.  Now is the time to remind, re-enforce and monitor those protocols with staff and clients to ensure safety is paramount and safeguard the continuity… ## Why Property Owners Need A Checkout Report URL: https://nolettinggo.co.uk/blog/why-property-owners-need-a-checkout-report/ Published: 2020-08-26 Categories: Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Private rental sector, property management, services, Uncategorized No Letting Go offer checkout report services to provide you with a thorough record of your property at the end of a tenancy. Perhaps one of the most sensitive and potentially litigious times for landlords and tenants comes at the end of a tenancy, when the state of a property or its fittings can put a deposit at risk, leading to disputes. A checkout report completed by an impartial party can help avoid this potential issue by providing an objective view of the condition of the property and define who is responsible for any costs. What exactly is a checkout report? This report is done at the end of a tenancy and provides a thorough record about the state of the property on the departure of the outgoing tenants. Each room is inspected and graded with the assessment of specific items, clearly stating whether any action required. The resulting report provides clear evidence to justify a deduction from the tenant’s deposit. It also provides information to the landlord of what action needs to be taken before the next tenants arrive. The checkout report, together with an inventory at the beginning of a tenancy, provides evidence of when any damage may have occurred and so who is liable. If there is a dispute, these documents can be used as part of any adjudication process. What does a checkout report include? A checkout report provides a detailed description of damage, maintenance and cleanliness. As the reports are written in detail and contain photographic evidence, they offer a definitive set of findings from the checkout inspection. It can be difficult for a landlord to make an objective assessment of acceptable wear and tear, but an independent assessor completing a checkout report will use their experience to make a fair judgement. Tenants can also be assured that there is nothing for the assessor to gain from the decisions they make regarding responsibility. What are the benefits of… ## Why Do You Need Legionella Risk Assessments For Your Property? URL: https://nolettinggo.co.uk/blog/why-do-you-need-legionella-risk-assessments-for-your-property/ Published: 2020-08-26 Categories: Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Private rental sector, property management, services, Uncategorized Offering legionella risk assessment visits to help ensure that you are meeting the recommended safety requirements for your property. Landlord Legal responsibilities for Legionella Risk assessments One of the many legal responsibilities that landlords and letting agents have is ensuring that their properties are free of Legionella bacteria. Legionella can cause health problems to more vulnerable tenants or any member of the public that may visit the property. Landlords who provide residential accommodation have a legal duty to ensure that the risk of exposure of tenants to Legionella is properly assessed and controlled. Although the responsibilities around Legionella and preventing it from spreading from water systems to tenants’ lungs are some of the vaguest in the private rented sector, this is a quick guide to clarify the responsibilities of the duty holder around Legionella and how it affects landlords, agents and tenants alike. In it, we’ll cover: What is Legionnaires’ Disease Legionnaires’ disease is a severe form of pneumonia — lung inflammation usually caused by infection. It’s caused by a bacterium known as Legionella. Most people catch Legionnaires’ disease by inhaling the bacteria from water or soil. Older adults, smokers and people with weakened immune systems are particularly susceptible to Legionnaires’ disease. The legionella bacterium also causes Pontiac fever, a milder illness resembling the flu. Pontiac fever usually clears on its own, but untreated Legionnaires’ disease can be fatal. What is Legionella? The bacterium Legionella pneumonia (Legionella) is responsible for most cases of Legionnaires’ disease. Outdoors, legionella bacteria survive in soil and water but rarely causes infections. Legionella bacteria is more prevalent in artificial water systems, including domestic showers systems, garden water systems including hose pipes, internal water pipes, water tanks, air conditioning systems etc. Which means it could be present in any property. Legionella’s ideal conditions for breeding and multiplying are as follows: Water Temperature, i.e. cold water above 20 degrees and hot water below 50 degrees Water… ## The Benefits Of Using A Property Inventory Reporting System URL: https://nolettinggo.co.uk/blog/the-benefits-of-using-a-property-inventory-reporting-system/ Published: 2020-07-30 Categories: Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Private rental sector, property management, services, Uncategorized No Letting Go offer an inventory management system to help you save time and provide uniformed reports for your property. A property inventory is a very important tool for anyone renting or managing a let property, and having this facility as a specifically designed system can greatly enhance its efficiency. What challenges should a property inventory address? When completing a property inventory, you need to have the confidence that it’s not only recording information accurately but that it’s also recording all the information necessary. If a dispute arises over the condition of a property, the information you’ve recorded could be integral to resolving the issue. A property inventory, therefore, needs to do the following: Ensure all key information is included in each report Provide proof of property issues Minimise financial risk by creating records that can be relied upon Reduce the risk of tenants, landlords, agents etc. not agreeing on the property’s condition Remove doubt by recording changes that have occurred over time Ensure the rented property is meeting legal requirements How an inventory system addresses your challenges Using the technology of an inventory system, such as No Letting Go’s Kaptur app, can provide a solution for many of the challenges of keeping good inventory management: Provides a web-based centralised booking system that’s easy to access and update, even remotely Allows current and historical inventories to be seen side by side to simplify viewing any changes Provides a fully documented audit trial Produces clear and precise records, agreed by both tenant and landlord, to reduce disputes when claims from deposits are required Identifies work to be done before the next tenant moves in Is mobile, allowing all administration to be completed on-site, capturing all information immediately Helps agents manage time efficiently by managing admin tasks such as orders, appointments, change notifications and alerts Provides documents in a format accepted by all Government deposit protection schemes When an inventory system is… ## The Advantages Of Taking On An Inventory Management Franchise Business URL: https://nolettinggo.co.uk/blog/the-advantages-of-taking-on-an-inventory-management-franchise-business/ Published: 2020-07-30 Categories: Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Private rental sector, property management, services, Uncategorized No Letting Go’s franchise business is thriving as entrepreneurial spirits join and take advantages of the many opportunities we offer. Owning a franchise is a very popular starting option for anyone with an urge to run their own business. At No Letting Go, our franchise business is thriving as entrepreneurial spirits join us and take advantage of the many opportunities an inventory management franchise offers. Why is inventory management a good business opportunity? The rental market is booming right now, and lockdown has done little to slow it down. Recent figures show a 22% increase in demand for lettings in comparison with the same period in 2019. In fact, it’s predicted that households within the private rented sector is set to rise by 5.79 million by 2021.  This level of expansion offers exciting opportunities for anyone involved in the sector.  To manage the growth in the lettings market successfully, there will need to be a robust infrastructure of support services around it, and inventory management will play an essential role. Inventory management ensures the protection of both landlord and tenant and reduces the potential for disputes. Landlords value the ability to outsource inventory management as it saves them time, and our independence gives tenants greater confidence in the process. Moving into a market with such growth opportunity is an exciting proposition for any new business owner, but when this can be done through a franchise, which offers the prospect of a readymade set-up and a recognised brand, it’s an opportunity to get your business career off to a flying start. What’s special about a No Letting Go franchise? In addition to an active market, business owners need to ensure that the franchise they’re considering can realise business opportunities and meet their aims. Inventory management provides a clear advantage to those owning or managing a let property, but the advantage of owning a franchise comes when that franchise is established as a… ## How Does Property Management Work? URL: https://nolettinggo.co.uk/blog/how-does-property-management-work/ Published: 2020-06-29 Categories: Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Private rental sector, property management, services, Uncategorized Offering a broad range of property inventory management services to ensure we can assist a landlord or agent to manage a successful let. A good landlord or property agent understands that the relationship with their tenant needs to be carefully managed in order to build a positive and successful long-term partnership from which both sides benefit. This requires the reliable delivery of a broad range of services to ensure that the tenant is kept safe and happy and to protect the position of the property owner. If you own a rented property, it is always worth considering whether you will benefit from engaging a specialist property manager with experience required to deliver on that relationship. The importance of property management Purchasing a property to rent is a major investment, and property management is about looking after that investment so that it continues to give you the best return possible. Landlords also understand the additional benefits that good property management brings: Freeing up your time from keeping up to date with a multitude of compliance requirements Providing additional support when a landlord doesn’t have the capacity to look after their properties themselves. Ensuring that buildings are well maintained to generate maximum revenue Looking after the resident’s needs and wellbeing Acting as a point of contact between landlord and resident Understanding the legal requirements of renting property What are property inventory management services? At No Letting Go we offer a broad range of property reporting services to ensure we can assist either a landlord or agent to manage a successful let. These services include: Vacant property inspections: Checking your property is secure, and there are no maintenance issues, internally or externally. There’s often an insurance requirement for vacant properties to be inspected weekly or fortnightly. Landlord Action can help with difficult tenants. Abandonment notices: Ensuring these notices stay in place by regularly visiting the premises and reporting on the property’s security. Mid Term Reports: Every three to six… ## What Is Inventory Management? URL: https://nolettinggo.co.uk/blog/what-is-inventory-management/ Published: 2020-06-29 Categories: Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Private rental sector, property management, services, Uncategorized No Letting Go’s property inventory services provides you with extensive details of the condition of your property at the start of a tenancy. A report at the beginning of the 2020 year stated that 30% of landlord-tenant disputes were a result of tenants not receiving communications about why their deposit wasn’t being returned. The second most common cause for dispute was cleanliness (23%), and the third was damage to property (18%).   What is a property inventory? A property inventory is a comprehensive report which details the state of your property at the beginning of a tenancy. It provides information on the furniture, fixtures, fittings and general wear and tear. Anything that is damaged or missing can be recorded in front of a new tenant. Why is an inventory important? The extensive details recorded in a property inventory provides the evidence to show the contents, condition and cleanliness at the start of the tenancy. A comparison report will be prepared at the end of the tenancy to determine if any damage occurred during the tenancy. This makes it easier to recover costs against a deposit or zero-deposit replacement insurance. Without this crucial evidence, landlords can find themselves liable for the cost of the damage. And on the other hand, without this evidence, a tenant can’t prove they weren’t responsible for some damage. In addition to helping to place responsibility for property damage, the report also highlights any issues to be addressed at the start of the tenancy and provides tenants with a clear expectation of the state in which the property should be returned. The benefit to all parties in preventing disputes makes inventory management an essential part of the property letting process and sets the relationship between landlord, agent, property manager and tenant off to a good start. What should an inventory report include? A comprehensive inventory report should include the following: A record of meter readings and keys provided The condition… ## Letting Agents Fulham: Find Local Property Services URL: https://nolettinggo.co.uk/blog/letting-agents-fulham/ Published: 2020-03-17 Categories: Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Private rental sector, property management, services, Uncategorized Looking for help managing your rental properties in Fulham? Our guide sets out some of the most trusted letting agents in Fulham to help you find the services you’re looking for, right on your door… Fulham has become one of South West London’s most popular areas for buyers and renters alike. With fantastic pubs, shopping and schools on offer, many young professionals and families are searching for properties for sale and rent in the area. Looking for help managing your rental properties in the Fulham area? Our guide sets out some of the most trusted letting agents in Fulham and aims to help you find the services you’re looking for, right on your doorstep. Whether you’re looking for property management support or help attracting the right tenants, the following London letting agents are on hand to help…   Winkworth Fulham & Parsons Green Estate Agents Winkworth Fulham and Parsons Green estate agency has been active in Parsons green for 34 years and has seen first hand the rise in demand for property in the area. Their excellent knowledge of the local property market, combined with a strong team of property professionals makes them a highly recommended agency in the area. Georgia Nicoll heads up the lettings team and is skilled at placing the best tenants in the right properties. The 4.7 Google rating attests to the excellent services they provide to customers. Contact Information 40 New Kings Road, Fulham, Greater London, SW6 4ST +44 (0) 20 7731 3388 fulham@winkworth.co.uk   John D Wood & Co Estate Agents Fulham Broadway Located conveniently on the corner of Fulham road and North End Road, the Fulham office of John D Wood & Co offers sales and letting services to the surrounding area. The lettings team provide tailored services to landlords and property professionals, aided by expert legal teams to help protect your investment. Satisfied clients attest to the teams’ efficiency, reliability and flexibility. Contact Information 506 Fulham Rd, Fulham, London SW6 5NJ 020 3151 4134   Strutt &… ## No Letting Go Attends the ARLA Conference URL: https://nolettinggo.co.uk/blog/arla-conference/ Published: 2020-03-10 Categories: Lettings, No Letting Go Team, Private rental sector, Property events, Property News, services As one of the biggest events in the property calendar, we’re excited to be at the ARLA conference flying the flag for our network of property inventory experts. This year marks the biggest ARLA conference to date, as the 25th event in the conference’s history is taking place in London on the 24th of March. As one of the most important property events in the calendar of professionals working in the private rented sector, we’re excited to be there flying the flag for our network of property inventory experts. Find out what the event has to offer...   What is the ARLA Propertymark Conference and Exhibition? The ARLA Propertymark conference is an annual event dedicated to the private rental sector. In 2019, attendees reached the 1000 mark and this year is set to be even bigger. This year’s keynote speakers include: Mary Portas, High street retail expert Dido Harding, Digital business leader David Cox, ARLA Propertymark chief executive Julian Worricker, Conference moderator and BBC broadcaster In addition to insightful talks and presentations, there is a full agenda of debates, property industry roundups, exhibitions and the chance to network with fellow professionals.   When is the ARLA Propertymark Conference Taking Place? The ARLA conference 2020 is taking place in London’s Excel on the 24th March.   Why attend ARLA Propertymark Conference? If you’re an estate agent, letting agent or supplier wishing to network, this event provides an essential opportunity to network with the best in the business. The conference is the place to catch up on the latest innovations in the sector, debate important industry issues and hear from some of the leading figures in lettings. The event also provides the opportunity to explore new products and services that could help your business thrive.   No Letting Go at the ARLA Conference As the exhibition celebrates 25 years, you’ll find us at stand D13 where we’ll be sharing our franchise offering and specialised services. Find out about our: Property… ## Women in Property: Who Are Our Female Franchisees? URL: https://nolettinggo.co.uk/blog/women-in-property-female-franchisees/ Published: 2020-03-05 Categories: Franchise, No Letting Go branches, No Letting Go Team, services To celebrate women in property, we’re showcasing the breadth of female talent we have across our network. Let’s get to know some of our female franchisees. There are plenty of women in property who are making a splash in the rental and property sectors. Last year, to celebrate International Women’s Day, we turned a spotlight onto some of our most successful female franchise owners. This year, we’re showcasing the breadth of female talent we have across our network. Let’s get to know some of our female franchise owners….   Virginia Chrapkowski, Edinburgh “We visited the Aberdeen franchise show, did lots of investigative work and eventually decided on No Letting Go due to lower start-up costs and great support” For Virginia Chrapkowski and her husband, becoming a No Letting Go franchisee provided an exciting opportunity to escape their busy and demanding jobs and allow them to work together. Since becoming owners of No Letting Go Edinburgh, the business has been going from strength to strength. While learning to run a business first came as a big change, with our support, they were soon managing hundreds of properties.   Sam Botha, Crawley Having worked in the entrepreneurial industry for 15 years, Sam and her husband decided to take on the No Letting Go Crawley branch in 2017. Thanks to Sam’s auditing background, she had the skills needed to produce highly detailed inventory reports and takes pride in providing flexible customer service to clients in the local area.   Rachel Farr-Drejer & Sarah Goessens, Bristol North   The No Letting Go Bristol North branch is head up by Rachel Farr-Drejer and Sarah Goessens. Rachel originally worked as an independent inventory clerk in Bath before coming across No Letting Go and made the switch in 2014 thanks to our user-friendly software. By 2016 she was running No Letting Go’s top performing office, delivering over 200 property reports every month. She even became a finalist in the Woman Franchisee EWIF Awards… ## London Landlord Deposit Disputes Highest In the UK URL: https://nolettinggo.co.uk/blog/london-landlord-deposit-disputes-highest-uk/ Published: 2020-02-27 Categories: Uncategorized According to a recent report, London landlord deposit disputes are highest in the UK. We delve deeper into the reasons behind this and how they can be avoided. London Landlord Deposit Disputes Highest In the UK When it comes to the end of a tenancy and the return of the tenant deposit, there are plenty of things that can go wrong, wherever your property is based. However, according to a recent report, London landlord deposit disputes appear to be the highest in the UK. This blog delves deeper into the reasons behind landlord/tenant disputes in London and what can be done to avoid these disagreements altogether.   London Deposit Disputes According to Property Wire, London is home to the highest cases of rental disputes between landlords and tenants. This data comes from Ome, a deposit replacement membership scheme, who found that a sizable 37% of all rental disagreement cases last year came from the UK’s capital. London was followed by the South East with 16% of cases and the North West coming in at 11%. Why London? It could be partly due to the fact that rental prices are far higher, demanding hefty deposits. The greater the sum being argued over, the more likely both parties will want a return on their investment.   Common Causes of Deposit Disputes The data showed that the number one reason for deposit disputes across the majority of the UK, including London, was poor communication. Whereas, in the South East, the most common cause was cleanliness at check out. Other common reasons for disputes include; Damage to property Cleanliness Missed payments Inventory discrepancies   Landlord Deposit Dispute: Wear and Tear What constitutes fair wear and tear is an issue that often occurs at the end of the tenancy, as the definition can vary from person to person. Our guide on fair wear and tear sets out what is considered to be normal and unavoidable wear and tear and how to help tenants… ## Best Battersea Letting Agents: Find Your Local Service URL: https://nolettinggo.co.uk/blog/battersea-letting-agents/ Published: 2020-02-19 Categories: Uncategorized We’ve compiled a thorough list of the best Battersea letting agents that can help you manage your property portfolio and handle day-to-day tenant requests. Do you own or manage rental property in Battersea, London? If so, the right letting agent can help you maximise rental income, find the right tenants and save you time for the more important tasks. We’ve analysed customer reviews to compile a thorough list of the best Battersea letting agents that can help you manage your property portfolio and handle day-to-day tenant requests. Find professional and reliable letting agencies in London and the Battersea area...   Chestertons Battersea & Clapham With an impressive 4.8 Google review from satisfied clients, the Battersea office of Chesterton’s lettings team is managed by Gary Noone. Priding himself on his excellent customer service, Gary has been working in the industry since 2001 and brings a youthful energy to his work. Overseas landlords highly recommend the agency for their responsive communication and expert advice. Contact Information +44 (0)20 7298 5630 lettings.battersearise.enquiries@chestertons.com 6 Battersea Rise, Clapham London SW11 1ED   Kinleigh Folkard & Hayward Battersea From family homes to apartments for young professionals, the Battersea branch of KFH is experienced at letting a wide range of properties in the area. Directed by Kiera Sapiets, the lettings team have been praised for their helpful, professional and friendly outlook. From property management to short term lets, this office in South West London is a reliable choice for busy landlords. Contact Information 020 8131 4326 battersea.lettings@kfh.co.uk Battersea Lettings108 Northcote Road, Battersea, SW11 6QP   Foxtons Battersea Estate Agents Foxtons Battersea letting agents specialise in a wide range of services, from properties for sale, properties to rent and property management and valuations. Foxton’s tenant finding service covers long term, short term and managed lets, taking the pressure off you to find the perfect tenant for your property. They also offer a digital assistant for landlords featuring 24/7 support, real time notifications… ## How to Protect Vacant Property: Services for Letting Agents URL: https://nolettinggo.co.uk/blog/how-protect-vacant-property/ Published: 2020-02-13 Categories: Landlord advice, Letting Agents, Private rental sector, property management, services If you find yourself with an empty property, it’s important to keep it safe & secure. We’ve got some tips on how to protect vacant property until your next tenant comes along. Although we all do our best to avoid them, void periods are a fact of life and most landlords and letting agents will find themselves with a vacant rental property on their hands at one point or another. If you find yourself with an empty property, it’s important to keep it safe and secure. We’ve got some advice on how to protect vacant property and keep it in good condition until your next tenant comes along. From security solutions to regular inspections, keep your property safe with these tips.   How Long Can A Rental Property Be Vacant? If your rental property is left vacant for an extended period of time, you will need to inform your insurer. How long this period is can vary from insurer to insurer, so make sure you read the small print in your contract. Usually, when a rental property is left vacant the insurance will go up as it is considered to be more of a risk.   Vacant Rental Property: The Risks With no one living in the property to take care of day-to-day maintenance and inform you if something goes wrong, vacant properties present more of a risk for landlords and letting agents. Here are some of the potential issues you could come across; Vandalism Theft Squatters Leaks or water damage Fires Electrical faults Structural damage Mould Pest infestations Weather damage   Vacant Property Security: The Solutions While these potential issues sound scary, there are several steps you can take to ensure your property remains safe and secure.   Secure Doors and Windows It’s good practice to change the locks between tenancies to minimise the risk of unlawful occupation. Having secure doors and windows also helps to prevent theft or squatting. The RLA recommends using five lever mortice locks for external timber… ## Islington Letting Agents: Find Local Property Services URL: https://nolettinggo.co.uk/blog/islington-letting-agents/ Published: 2020-02-06 Categories: Letting Agents, Lettings, London property, No Letting Go branches, No Letting Go Team, Private rental sector, property management, Property Rental, services We list some of the best Islington letting agents providing professional, friendly services to landlords and businesses in the area. Looking for trusted Islington letting agents? As a provider of landlord and letting agent services, we work with a wide range of companies within the property market and understand the importance of finding dedicated and reliable property agents to protect your investment. A good letting agent has excellent local knowledge and understands the specific pain points of letting property in a particular area. While our previous blog looked at the best letting agents in London, we’re taking a closer look at specific localities to help you identify the best property management services in your local area. First up, we list some of the best Islington letting agents providing professional, friendly services to landlords and businesses in the area.   Chestertons Islington Excellent Google reviews are a testament to this agency’s responsive customer service and dedication to clients. Taking great pride in the local community, the Islington branch of Chestertons lettings and estate agency is partnered with William Tyndale School, London Calling coat collection and St Mungo's. Their lettings team is head up by David Manning, who has over 20 years’ experience in the industry. Contact Information David Manning iul.portals@chestertons.com 327-329 Upper Street, Islington London N1 2XQ   Daniel Rose Residential Ltd Settling in Islington in 2004 after letting properties around North West London, this family run lettings agency take pride in the personal touch they provide as part of their property services, going above and beyond for their clients. Daniel Rose Residential provides landlords with property valuation, marketing material and promotion on popular property portals such as Zoopla and Rightmove. This agency is a member of Client Money Protect (CMP) and The Property Ombudsman. Contact Information info@danielrose.net Ground Floor Office, 99 White Lion Street, London, N1 9PF   Felicity J Lord Letting Agents Islington Described as sincere, trustworthy and tech-savvy… ## What is a Notice of Abandonment? Rental Property Services URL: https://nolettinggo.co.uk/blog/what-is-notice-of-abandonment/ Published: 2020-01-30 Categories: End of tenancy, Landlord advice, Lettings, Private rental sector, services What do you do if your tenant disappears? You may need to place a notice of abandonment at the property. Find out what this means and how our abandonment notice service could help. As a landlord or letting agent, what do you do if your tenant disappears? Tenant abandonments can cause a lot of hassle and complications for those managing the property, so if it happens to you, it’s best to be prepared. If a tenant is expected of abandoning, the landlord or letting agent will need to place a notice of abandonment at the rental property. We explain what this means, the responsibilities involved and how we can help with our abandonment notice service.   Tenant Abandonment: The Facts Tenant abandonment is the term given for when a tenant leaves your property before the end of the tenancy agreement without notifying you (the landlord or letting agent). In the case of abandonment, whoever is managing the property needs to ensure the tenant has permanently vacated the property before they can rent it out again. Rent will still be owed until the end of the tenancy or until the property is let out again.   Issues for Landlords If your tenant abandons the rental property, this can cause several problems; Loss of rental income Risk of vandalism and lack of security at the abandoned property Squatters Abandoned properties can result in higher insurance premiums If tenants leave possessions behind, these become the responsibility of the landlord to safeguard   What is an Abandonment Notice? If you believe your tenant has left the property before the end of the tenancy, you need to place an abandonment notice. An abandonment notice is a written statement that must be displayed in a prominent, accessible position on the property informing the tenant that the locks have been changed and where to find a replacement key if they wish to return. It should give the tenant a limited time to get in contact and request a new set… ## What is DigiSign? Save Time with Automated Check-In Service For Property Management URL: https://nolettinggo.co.uk/blog/what-is-digisign-service/ Published: 2020-01-22 Categories: Landlord advice, Letting Agents, Property Inventory Management, services Explore how No Letting Go's DigiSign service simplifies automated check-in service for property management What if you could eliminate the hassle of chasing tenants for signatures with an Automated Check-In Service For Property Management? Obtaining your tenant's signature is a crucial part of the inventory process. By employing DigiSign's automated process, you could not only save precious time but also reduce costs. So, what exactly is DigiSign? And how does this leading automated check-in service offer benefits to landlords and property professionals? We dive deeper into this service to provide you with a comprehensive overview.   What Is DigiSign Software? Digisign automated check-in is a service that allows us to collect electronic signatures from your tenants. This web-based signing process makes inventory signing and management even easier for all parties, allowing for remote digital signage and automated reminders.   How Does DigiSign Work? Our DigiSign process is simple. The software will send a reminder to your tenant via email or text message, notifying them that they are required to sign the inventory report. As the landlord or property manager, you will also receive a notification for each tenant reminder sent out. Next, the tenant follows the online link to the electronic documents where they can add their digital signatures at the touch of a button. The tenant is also able to make their own comments and add pictures directly into the report at this stage. This collaborative process can help prevent any disputes over inventories when it comes to the end of the tenancy. Any additions are verified by us before returning the report to you. Using the DigiSign service, we can even send automated reminders to your tenant if they fail to sign first time. The method and frequency of these can be tailored specifically to your needs. This completely removes the frustrating and laborious task of chasing tenants for signatures. If the… ## What’s the Point of a Pre-Check Out? Landlord Advice URL: https://nolettinggo.co.uk/blog/pre-check-out-service-advice/ Published: 2020-01-16 Categories: End of tenancy, Landlord advice, Letting Agents, Private rental sector, Property Inventory Management, services Investing in a pre tenancy check out service benefits both landlord and tenant. Pre-tenancy checks allow a smoother transition process. Is your tenant coming to the end of their tenancy agreement? If so, you might want to start thinking about providing them with some essential information regarding their check-out process. Investing in professional pre-tenancy checks service can benefit both landlord and tenant. From ensuring smoother transitions, to minimising the amount of maintenance needed, we explain how opting for a pre-check out service can save property professionals time and money.   Pre-Tenancy Check Out Procedure for Rental Property Before we look at the process in more detail, here’s a quick overview of standard check-out procedure for a private rental agreement; Notify tenants of their responsibilities at least 2 weeks prior to the end of the tenancy Provide pre-check out service Tenants return property to original condition Provide check-out visit on the last day of the tenancy Provide pre-tenancy checks report Tenant accepts/challenges report Deposit return is negotiated Deposit is released Let’s take a closer look...   What is A Pre-Check Out Service? The purpose of a pre-check out service is to ensure that your tenant is fully aware that the property must be returned to its original condition as it was found on move-in day. This service consists of a visit, in which property clerks grade each room of the property and specific items within it with actions ranging from ‘No action required’ to ‘Replacement required’. The original inventory report provides evidence of the state of the property at check-in. This service provides tenants with a realistic view of the tasks required in order to return the property to an acceptable state and have their deposit returned in full.   Benefits for Tenants By having all the information and guidance they need at their fingertips, a pre-check out visit arms tenants with the tools to ensure their full deposit is returned.… ## Property Predictions 2020: What’s New in the Rental Sector? URL: https://nolettinggo.co.uk/blog/property-predictions-rental/ Published: 2020-01-08 Categories: Landlords, Letting Agents, Private rental sector, Property News What will the rental sector look like in 2020? Our rental property predictions look ahead to key events in the industry to help you stay abreast of changing regulations. A new year brings with it fresh opportunities to maximise the potential of your property portfolio and grow your business. It also brings new changes to the private rental sector. So, what will the rental sector look like in 2020? And how can landlords, letting agents and property professionals keep abreast of changing regulations? Our rental property predictions 2020 looks ahead to key events in the industry. From an overview of regulatory changes in the past year, to upcoming developments, we’re looking ahead to what 2020 will bring to the rental industry.   What Happened in the Rental Sector in 2019? Before we start looking ahead, let’s catch up on some of the most important changes and updates to the private rental sector over the last year and what effects they’ve had on the industry;   Making Tax Digital In 2019, the government announced that they would be helping small businesses convert to a new digital tax system to be fully implemented by the end of 2020 called Making Tax Digital. From April 2019, VAT tax records and returns went digital, affecting landlords with an annual rental income of over £10,000. This change required landlords to use software or apps to keep track of tax records and to update HMRC through a new, digital tax account, if they weren’t already. Hopefully, this has made doing taxes more accurate and efficient for the majority of property professionals.   Letting Agency Fees Ban February 2019 saw the introduction of the Tenant Fees Act 2019, prohibiting many of the fees required by letting or estate agents. From 1st June, letting agencies were no longer able to demand fees for; Security deposits over five weeks rent Holding deposits over one weeks rent Change in tenancy costs over £50 The Letting Agency fees ban raised… ## Student Landlord Advice: How to Handle Parties URL: https://nolettinggo.co.uk/blog/student-landlord-advice-parties/ Published: 2019-12-16 Categories: Landlord advice, Landlords, Letting Agents, Private rental sector, Property Inventory Management, Property Rental, tenants Need student landlord advice for parties? Find out how to deal with student parties at your rental property without alienating tenants or the neighbours. It’s no secret that lots of students like to party, and if not managed correctly, related disputes can create rifts that are difficult to repair. It can be a tough balancing act, meeting the needs of your student tenants and keeping the local community happy. That’s why we’ve produced this student landlord advice guide on how to deal with student parties at your rental property without alienating tenants or neighbours.   To Ban or Not to Ban If you’re concerned about your student tenants hosting large parties in your rental property, you could insert a clause into the tenancy agreement banning parties of a certain size. While this helps to deter tenants from hosting massive gatherings that could damage your property, it could prove difficult to enforce. For lots of tenants, a steadfast rule against parties of all kinds could put them off renting your property in the first place, and this decision will narrow your pool of prospective tenants. However, banning gatherings over a certain size is a sensible idea, especially in suburban areas.   Managing the Neighbours The majority of student accommodation is in busy, suburban areas with convenient amenities close by. While this is great for students, it also means there tends to be a lot of neighbours living within close proximity. So, if your tenants like to host noisy parties, this can become a problem and damage your reputation as a responsible landlord in the area. It’s difficult to actually prosecute a landlord for their tenants’ antisocial behaviour, unless you deliberately ignore the problem, or the issue is ongoing. However, staying on good terms with the local community will make your life easier in the long run. When dealing with noise complaints from neighbours; Make sure the surrounding neighbours have your contact details or the details… ## Property Events London 2020: Letting Agents & Landlords URL: https://nolettinggo.co.uk/blog/property-events-london/ Published: 2019-12-12 Categories: Letting Agents, Lettings, London property, Private rental sector, Property events We’ve rounded up some of the best London property events coming up in 2020 for letting agents and landlords to help you organise your calendar and plan for a year of success. If you’re a letting agent or landlord, it pays to stay ahead of the latest news and trends in the property sector. One of the best ways to do this is to attend an industry event. We’ve rounded up some of the best London property events coming up in 2020 for letting agents and landlords to help you organise your calendar and plan for a year of success.   Why Should I Attend an Industry Event? Not only are property events insightful, they can even offer exciting opportunities to grow your business. Here are some of the most important reasons to attend an event; Network with peers and industry leaders Gain fascinating insights and ideas from others in your sector Discuss current challenges and find solutions Make new business contacts Find trusted partners and service providers Let’s get stuck into the best upcoming events;   NAEA Propertymark National Conference When: 27/02/2020 Where: 133 Houndsditch, London Who for: Estate agents Tickets: £195 + VAT for non members Advertised as ‘The UK’s biggest and most reputable estate agents' conference’, NAEA Propertymark’s National Conference gathers industry leaders for a day of exhibitions, keynote talks and networking opportunities. NAEA is the most prominent professional and regulatory body for estate agents in the UK and their annual conference attracts over 500 delegates. Highlights from this year’s event include talks; ‘behind the headlines of the property market’ from Knight Frank and legislative and industry updates from the chief executive of NAEA.   IPF Inaugural Property Investment Conference When: 27/02/2020 Where: Hilton London Tower Bridge Who for: Estate agents The theme of this year’s IPF Inaugural Property Investment Conference is ‘People, politics and purpose – changing themes in UK real estate’. From the impact of changing UK demographics to new innovations in the sector, this event is… ## Finding Tenants in Winter: How to Attract Tenants Over Christmas URL: https://nolettinggo.co.uk/blog/finding-tenants-winter/ Published: 2019-12-03 Categories: Landlord advice, Lettings, Private rental sector, Property Rental, tenants Finding tenants in winter can be tricky as the rental industry slows. Attract tenants over the Christmas period and minimise void periods with these tips. December can be a slow period for the rental industry. As students return home for the festive season and people hold off on moving until the new year, finding tenants in winter can become tricky, and some landlords and lettings agents can start to feel the pinch. To attract tenants for rental property over the Christmas period and minimise void periods, we’ve got some tips. From ramping up your marketing efforts, to offering incentives, find out how to rent your property during the festive season.   Finding Tenants in Winter: Why is Christmas a Slow Period? Christmas and New Year bring parties and family engagements, with many people travelling across the country to visit relatives. During this busy time of year, most people are looking to relax and recharge, putting off big chores such as moving house until after the New Year’s celebrations have come to a close. This can spell bad news for the rental sector in December, as tenants delay their property search, slowing down the rental property market. Christmas is an expensive time for landlords and tenants, and losing out on rental income during this period is best avoided. To minimise void periods this winter, we’ve got some tips for landlords;   Ramp Up Your Marketing Getting your rental property out there is half the battle. Investing in high quality, professional marketing can be the difference between an empty property or a wide pool of tenants to choose from. Start by ensuring your property is advertised through at least one of these avenues; Online property portal High street letting agent Online letting agent Social media platforms Your marketing assets need to appeal to your target tenant. So, if you’re targeting families, highlighting your property’s proximity to local schools should help to attract the right tenants. When it… ## Why Invest in Build to Rent? Commercial Landlord Guide URL: https://nolettinggo.co.uk/blog/why-invest-build-to-rent/ Published: 2019-11-27 Categories: Investing in rental property, Landlord advice, Landlords, Letting Agents, Private rental sector, Property Investment, Property Rental, services Thinking of investing in Build to Rent? Our guide on why to invest in Build to Rent explores the risks and rewards of getting involved in the sector. Thinking of investing in Build to Rent but not sure how to go about it or if it’s right for you? Our guide on why to invest in Build to Rent explores the risks and rewards of getting involved in the sector. Build to Rent developments are growing across the UK thanks to higher demand for quality, purpose-built rental accommodation among young professionals and the over 50s. This burgeoning sector has great potential for property investors and commercial landlords, as long as you do it right.   What is Build to Rent? Build to Rent, or (BTR) describes the process by which residential properties are purpose built for the private rental sector. In most cases, this is done by large property development companies, investors and commercial landlords. Build to Rent developments commonly contain 50 homes or more, all managed by one landlord. They often feature desirable perks such as in-house gyms, entertainment facilities and sophisticated security systems.   The Build to Rent Trend The Build to Rent sector in the UK is on the rise. According to property experts, Knight Frank, £50 billion will be invested into the sector by 2020 to accommodate for the growing demand in the private rented sector. We’re now well aware that the rental sector is growing. Rising house prices and new working trends have resulted in a wider pool of tenants looking for suitable, long-term rental properties. The demise of home ownership has resulted in a slightly older, professional tenant group looking for quality rented accommodation, complete with all of the modern conveniences.   How Does Build to Rent Work? Typically, a Build to Rent development is owned by a large institution, such as a bank or pensions company and managed by a lettings agency. Funding comes from investors keen to take advantage of… ## How to Find a Removal Company: Landlords & Letting Agents URL: https://nolettinggo.co.uk/blog/how-find-removal-company/ Published: 2019-11-19 Categories: End of tenancy, Landlords, Letting Agents, Lettings, Private rental sector, services, tenants Finding a reputable removal company can be a challenge, and tenants often turn to their landlord or letting agent for advice at the end of a tenancy. We explore what to look for so you can pass on re… Finding a reliable removal company can be a challenge, and tenants often turn to their landlord or letting agent for advice at the end of a tenancy. Providing quality recommendations for trusted tradespeople and services builds trust with tenants and means they’re more likely to pass on your details to friends and family. In order to provide your tenants with reputable removals services, we explore what to look for when searching for a removal company and the benefits of using this service.   Do I Need a Removals Company? If your tenant asks this question at the end of a tenancy, the answer is usually yes. Most people gather lots of belongings, even over the space of a year. When packing and transporting expensive items of furniture and fragile items, it can pay to leave it to the professionals. Unless the property is very small, they are renting one room or rent a fully furnished property, it’s likely a professional removal service will be beneficial. A professional removal service offers tenants; Time saving Safer packing and transportation of fragile items More van space A professional removal service is even more important for families with lots of belongings and older tenants who may struggle to pack up their home.   How Do I Choose a Removal Company? We’ve broken down finding the right removal company into a few simple steps;   Location The first consideration is location. Removal companies based locally to your rental properties are likely to be cheaper than those that have further to travel. These companies could become part of a portfolio of recommended tradespeople and services you can offer to your tenants.   Comparison Sites One of the first places to go for local removal companies is a comparison site. Here, you will find a list of… ## The Benefits of Renting to Elderly Tenants URL: https://nolettinggo.co.uk/blog/benefits-renting-elderly-tenants/ Published: 2019-11-11 Categories: Elderly tenants, Landlord advice, Landlords, Letting Agents, Private rental sector, property management, Property Rental, tenants The benefits of renting to elderly tenants are plentiful. From longer tenancy agreements to reliability, we explore these advantages, and how landlords can fulfil their responsibilities. The number of older tenants in the private rental sector is growing. Factors such as a rising elderly population along with the cost and effort of property maintenance is making older people turn to rental properties in their later years. The benefits of renting to elderly tenants are plentiful. From longer tenancy agreements to reliability, we explore these advantages, along with the factors landlords and letting agents need to consider to meet their needs.   The Benefits of Renting to Elderly Tenants Focusing on elderly groups as your target tenant can bring great advantages to landlords and letting agents;   Longer Tenancies Older people are more likely to require a settled home rather than move house every few years. As they’ve passed the age of extending their families, older tenants have stable jobs or are in retirement. If you’re looking for a long term tenant (which means less costs and time spent on the property in the long term) then elderly tenants are a good bet.   Reliability Tenants with more life experience tend to be reliable, have a steady income from their job or pension and pay their rent on time. When issues arise, older tenants are more likely to have the experience and knowledge to report them swiftly and keep on top of their own day to day property maintenance responsibilities.   Quiet Lifestyles Unlike younger tenants and students, elderly tenants are unlikely to host lots of parties or demonstrate any behaviour that could irritate neighbours. If your property is located very close by other properties or you have had issues with noise complaints in the past, older tenants could be a solution.   Elderly Tenant Rights As with any tenant, landlords must be vigilant in upkeeping tenants’ rights and not discriminating by age or any other factor.… ## Winter Maintenance Checklist For Landlords URL: https://nolettinggo.co.uk/blog/winter-maintenance-checklist-landlords/ Published: 2019-11-04 Categories: Landlord advice, Landlords, Letting Agents, Private rental sector, property management, Property Rental Severe winter weather could harm your rental property and cost you money. Our winter maintenance checklist for landlords and lettings agents has all the information you need to protect your rental pr… Winter brings with it potential hazards that could harm your rental property and cost you money if left untreated. High winds, excessive rain, snow and ice can lead to anything from frozen pipes to blocked guttering. That’s why it makes sense to get ahead and protect your rental property before the worst of the UK weather kicks in. We’ve prepared a winter maintenance checklist for landlords and lettings agents, to help you protect your rental properties over the winter period.   Exterior Property Maintenance As a landlord, you are largely responsible for the exterior maintenance of the rental properties in your portfolio. This can include; Roof and guttering repairs Garden and fences Window cleaning and repairs The following tips will help you protect the exterior of your property over the winter;   Roofs and Guttering Missing roof tiles can cause expensive structural problems in the long-term. If your property is missing a few tiles, a particularly bad winter storm could result in leaking and interior damp. Likewise, a blocked gutter can lead to water damage. An annual gutter clean is a sensible maintenance task to perform at the beginning of winter, after the autumn leaves have fallen and before the worst of the weather hits.   Repair Cracks and Crevices Any gaps or cracks in the exterior of your property could result in long term problems if left untreated. If moisture from the outside finds its way into the property, you could be facing serious damp and mould issues. This is easily avoided through regular inspections and property maintenance. Key areas to focus on include; Air leaks around windows and doors Garage or shed doors Ill fitted exterior doors   Winter Garden Maintenance Usually, general garden maintenance is the responsibility of the tenant. However, if your property is experiencing a… ## The Power of Inventory For Rental Properties: Landlord Guide URL: https://nolettinggo.co.uk/blog/power-inventory-rental-properties/ Published: 2019-10-28 Categories: Landlord advice, Landlords, Letting Agents, Lettings, London property, Private rental sector, Property Inventory Management, property management, Property Rental, services How important are inventories? We explore the power of an inventory for rental properties by highlighting a recent high-profile case featuring a former pop star and £70,000 worth of damage. Anyone who has worked within the lettings industry will understand the importance of a thorough inventory for rental properties. And when landlords skip this vital step, major issues can occur. If you’re left facing serious damage at the end of a tenancy without the proper reports, you may lose out on thousands of pounds. We explore the power of inventories by highlighting a recent high-profile case featuring a former pop star and £70,000 worth of damage.   Do I Need An Inventory? Yes, as a landlord or letting agent, it is important to have an inventory report in place to provide the evidence needed if you need to make a claim on the deposit at the end of the tenancy. Without a detailed inventory, you could be left having to repair damage out of your own pocket. We’ve created a simple guide on the key components to include and why they’re necessary;   Property Management Inventory Checklist An inventory report must include the following key components; A record of meter readings and keys provided The condition and cleanliness of each room, including appliances, fixtures and fittings A record of the condition of the garden, including any damage A signature from the tenant confirming they agree with the contents of the report A record of the condition of the mattresses if fully furnished Date & time stamped photos of the property and its contents It must also include essential safety points; A record of furniture and furnishing fire safety labels Evidence that the Smoke and CO alarms comply with legislation (working order & correct placement) A record of loose or frayed carpets, cracked glass or windows, missing keys and inoperable locks   Check Out Report In addition to the initial inventory report and schedule of condition that takes place when a… ## Why Invest in London Property? Benefits For Landlords URL: https://nolettinggo.co.uk/blog/why-invest-london-property-landlords/ Published: 2019-10-22 Categories: Investing in rental property, Landlord advice, Landlords, London property, No Letting Go branches, No Letting Go Team, Private rental sector, Property Investment, Property Rental Thinking of investing in London rental property? Buy-to-let in London can offer great rewards. We explore why investing in London property is worth the risks and how to protect your investment. Thinking of investing in London rental property? There are plenty of benefits for landlords, including high demand from a wide range of tenant groups and convenient access to quality tradespeople and property services. Buy-to-let in London can offer great rewards, as long as you’re clever about where you invest. We explore why investing in London property is worth the risks and how to protect your investment for the long term.   The Advantages of Being a London Landlord Thinking of becoming a London landlord? Here are some of the benefits you can expect; High rental demand High demand from student renters High demand from professional tenants Reliable flow of tenants Wide range of properties Wide range of tenant groups Wide selection of tradespeople, letting and estate agents and property managers Access to quality inventory clerks and services Rewarding rental yields in certain areas   Is Property in London a Good Investment? There has been a lot of debate recently around whether investing in the UK property market is still a safe investment. Despite some instability in the London property market due to Brexit uncertainties and recent changes to stamp duty and tax relief for landlords, there are still many factors that make London a good opportunity for property investment.   High Rental Demand For one, it is unlikely that the demand for rental properties in popular areas of London will decrease significantly in the long term as London remains a hub for many industries. With a large number of students and young professionals, London offers a wide range of tenant groups to target. Shorter term, Brexit uncertainties have been putting off first time buyers from taking the plunge- increasing the demand for rental properties further.   Opportunity for Capital Gain While some property prices in central London have experienced dips,… ## How Will Brexit Affect the Rental Market? Landlord Advice URL: https://nolettinggo.co.uk/blog/how-brexit-affect-rental-market/ Published: 2019-10-09 Categories: Investing in rental property, Landlord advice, Landlords, Private rental sector, Property Investment, Property News, Uncategorized Brexit doesn’t necessarily spell disaster for landlords. We look at how Brexit will affect the rental market, what it might mean for landlords and how to protect your investment in this unsettling… With Brexit looming, it’s unclear what the state of the UK economy will look like in a few months’ time, let alone the private rented market. While it’s right to be wary, Brexit doesn’t necessarily spell disaster for landlords. In fact, there may even be some positive developments. Here, we look at how Brexit will affect the rental market, what it might mean for landlords and how to protect your investment in this unsettling period.   Will Brexit Affect Right to Rent? Since February, 2016 it has been a legal requirement for landlords to ensure that their tenants have the right to rent in the UK. If landlords are found to be letting to an illegal immigrant, they could face fines of around £600 per tenant. However, Brexit brought new uncertainties as guidance on the new regulations after leaving the EU were unclear, particularly in regard to the status of EU national renters. For now, the Home Office have confirmed that during this transitional period, EU nationals will still have the right to remain in the UK and will be able to use their current passports or ID as proof of legal status. According to the Home Office, the European Union settlement scheme will provide legal EU citizens with digital documents to make these checks easier for landlords. However, longer term this could cause issues, especially if longer term tenancy agreements are signed, as the legal status of some tenants may change post-Brexit. The most recent update from the government confirms that the right to rent check regulations will stay the same until January 2021, regardless of whether a deal is made. Similarly, the requirements for Irish citizens will not change.   How to Stay Protected One of the easiest ways to stay on top of essential document checks is… ## Is Property Still A Good Investment? Buy-To-Let Advice URL: https://nolettinggo.co.uk/blog/is-property-still-good-investment/ Published: 2019-10-02 Categories: buy to let mortgage, Investing in rental property, Landlord advice, Landlords, Private rental sector, Property Investment, rental yields With recent changes in regulations and unstable house prices, is property still a good investment? We explore the benefits and drawbacks of buy-to-let investments to help you decide whether expanding… With recent changes in regulations and unstable house prices, is property still a good investment? If you’re looking for a long-term investment, buy-to-let property can still provide rewarding returns. We explore the benefits and drawbacks of buy-to-let investments to help you decide whether expanding your portfolio or becoming a first-time landlord is still worth the risk.   Buy-To-Let Investment: The Risks We would be lying if we said investing in property was completely risk-free. It’s important to understand the risks involved before making any big investments. Here’s a look at some of the potential risks currently facing the buy-to-let sector;   Unstable Property Prices With Brexit on the horizon, no one can be entirely certain what the after-effects will do to the UK property market. If house prices fall, you may lose out on money if you decide to sell. However, this works both ways. If the property market experiences an uplift post-Brexit, as it often does after slow periods, your investment worth could grow by a significant amount.   Stamp Duty Changes The changes to stamp duty made in 2016 mean that landlords now have to pay up to 3% more on buy-to-let properties. This can greatly increase your initial outgoings so needs to be factored into the decision-making process. However, this doesn’t apply to first-time, buy-to-let buyers who can pay the standard home mover rates instead.   Reduction to Tax Relief A new tax system is being phased in, and by 2020, buy-to-let landlords will no longer be able to deduct any mortgage interest payment from their rental income before paying tax. These changes mean most landlords will be paying higher tax on their rental properties and may even find they move up a tax bracket.   Void Periods Unfortunately, void periods can happen, and are sometimes out… ## No Letting Go Shortlisted for Best Supplier of the Year 2019 URL: https://nolettinggo.co.uk/blog/shortlisted-best-supplier-year/ Published: 2019-09-30 Categories: Letting Agents, Lettings, No Letting Go Team, Private rental sector, property awards, Property events, services We're delighted to have been shortlisted for the Best Supplier of the Year category with the prestigious Negotiator Awards. If you’re looking for unbiased inventory services, find out how we could… We are delighted to have been shortlisted for the Best Supplier of the Year category with the prestigious Negotiator Awards. These property awards help customers narrow down the search for the most reliable lettings and property services companies, while bringing well deserved recognition to hardworking property professionals. Find out what the awards are all about and why No Letting Go has been nominated.   The Negotiator Awards The Negotiator Awards provide a platform to celebrate the best of UK estate and lettings agencies in the residential property industry. Since 2008, these awards have been recognising talent at one of the most lavish property parties of the year. Held at the Grosvenor House Hotel on Park Lane, London a black tie dinner is finished off with celebrity entertainment. No fees are accepted for entries, making the awards an inclusive and fair celebration of the industry. Categories include; Community Champion, Marketing Campaign of the Year and Employer of the Year. This year’s awards ceremony takes place on 29th November, 2019 where the winners will be revealed. With last year’s proceedings seen over by comedian Julian Clary, we’re excited to see who's presenting the 2019 awards!   Supplier of the Year We’re very pleased to be included in the shortlist for Supplier of the Year: Products and Services. This is a competitive category, with a plethora of respected companies providing products and services to the lettings industry. Last year we took home the silver award for this category, with Viewber taking gold, and Tenant Shop achieving bronze.     Our Professional Services So, why are we being nominated for our delivery of products and services? Whether you’re a landlord, letting agent, property professional or housing association, our teams of clerks provide a reliable, professional service to help you save time and protect your… ## No Letting Go Wins Gold at the AFA Franchisee Awards! URL: https://nolettinggo.co.uk/blog/wins-gold-afa-franchisee-awards/ Published: 2019-09-26 Categories: Franchise, No Letting Go branches, No Letting Go Team, property awards We’re delighted to announce that one of our franchise owners has recently won gold at the AFA franchisee Annual Awards. Find out what the award means for this up and coming franchise. We’re delighted to announce that one of our franchise owners has recently won gold at the AFA franchisee Annual Awards. By injecting a youthful energy into his business, Dan Procter has built up a strong team who have been impressing their clients with their professional, yet personal property inventory services. Find out what the award means for this up and coming franchise;   Dan Procter: Outstanding Young Franchisee At the first AFA awards ceremony this September, the Outstanding Young Franchisee category was won by our very own Dan Procter! Dan has owned the No Letting Go Gravesend, Dartford and Medway franchise since 2016 and has been busy working out how best to support his customers and put them at the heart of his business. With strong business planning and effective decision making, Dan has grown his business, becoming the network’s top performer in 2018. At the tender age of 25, this is no mean feat. Dan attributes his success to a deep understanding of his customer’s needs and the support of the wider No Letting Go team; “I quickly recognised where my customer pain points were and focused on delivering a service that would make their day to day lives easier. Not only do I get great support from the Head Office team, but the team within my business strive to deliver excellent service, even when we are all flat out during our peak business periods.” Dan’s team includes co-owner Sophie Holden, who has been working in the property industry for over 2 years and clerks Rhiannon, Abby and Caroline.   The AFA Awards The AFA recently held their first annual award ceremony, celebrating excellence in the franchise sector. This black-tie event welcomed leading figures in the franchising community to network and share their business success.   Who Are the… ## What Is a Periodic Tenancy? Risks and Rewards URL: https://nolettinggo.co.uk/blog/what-is-periodic-tenancy/ Published: 2019-09-20 Categories: Landlord advice, Landlords, Lettings, Private rental sector, Property Rental, Tenancies, tenants Periodic tenancies can offer great benefits, including increased flexibility and less paperwork. But what is a periodic tenancy? And how can landlords mitigate the risks? Consult our guide before dra… With several types of tenancies out there, the variations can get confusing for new tenants and landlords. So, what is a periodic tenancy? Periodic tenancies can offer great benefits, including increased flexibility and less paperwork. However, they aren't without their drawbacks. That’s why we’ve created this guide on the risks and rewards of periodic tenancies, to help you make an informed decision before drawing up a contract.   What is a Periodic Tenancy Agreement? A periodic tenancy is a tenancy that runs for a certain period of time, most commonly month to month. Periodic tenancies can also run on a week to week or quarterly basis, although this is less common. Unlike fixed term tenancies, periodic tenancies work as a rolling contract which can be terminated by landlord or tenant by giving notice.   Types of Tenancy Agreements Tenancies can come in all shapes and sizes, depending on the terms and conditions of the agreement. However, here are the most common types of tenancies you’re likely to come across;   Assured Shorthold Tenancy Assured shorthold tenancies are the most common and apply to most private rentals with a tenancy date starting after 15 January 1989. Most assured shorthold tenancies begin with a fixed period of 6 or 12 months.   Non-Assured Shorthold Tenancy If your rental property demands less than £250 or more than £100,000 in rent per year or it is used as a holiday home, it won’t be eligible for an assured tenancy. This means you don’t have to enter the tenant’s deposit into a protection scheme or serve a section 21 notice to evict tenants.   Assured Tenancy It is unlikely you’ll need an assured tenancy these days unless you are a housing association. This type of tenancy gives the tenant longer-term stability.   Excluded Tenancy Sometimes… ## What Is Subletting? Advice for Landlords URL: https://nolettinggo.co.uk/blog/what-is-subletting-landlords/ Published: 2019-09-12 Categories: Landlords, Lettings, Private rental sector, Property Rental, tenants Subletting is when a tenant rents out a room or the entire property to a third party. Learn the legalities, risks, and landlord tips for managing sublets with No Letting Go. Subletting is surprisingly common and can offer benefits for both landlords and tenants. But what counts as subletting? And what do landlords need to know about the risks? We explore what subletting is and what you can do as a landlord to mitigate the risks.   What is Considered Subletting? Subletting is when a tenant decides to rent out either a room or whole property to a third party. For example, if a tenant decides to go travelling for an extended period, they might try to let their room out to another tenant to pay their rent. Other reasons could include; Change in income If they need to relocate before the end of a contract If another tenant decides to move out before the end of the tenancy and they need to fill the space To be a sublet, the original, existing tenant needs to give exclusive access of at least one area of the property to the subtenant. The subtenant will not pay rent directly to the landlord but to the original tenant.   Is Subletting Illegal? In most cases, subletting is legal if the tenant obtains the landlords permission to let out the rental property. However, if the tenant sublets without written permission, they could come into legal difficulties.   Can A Landlord Refuse A Sublet? This all depends on what it says in the tenancy agreement. If there is a section in the agreement that says a tenant can ask the landlord to sublet, landlords will need to have a valid reason for refusal. However, if there is no mention of subletting in the tenancy agreement, as a landlord, you can refuse more easily. It’s worth noting that in the case of fixed term tenancies, the tenant may still be able to sublet without consent if there… ## How Do I Advertise My Rental Property? Advice For Landlords URL: https://nolettinggo.co.uk/blog/how-advertise-rental-property/ Published: 2019-08-28 Categories: Landlords, Letting Agents, Lettings, Private rental sector, property management, Property Rental Getting your marketing right is essential for making your property stand out from the crowd. We share our advice on how to advertise rental property so you can speed up the rental process, find the r… From where to advertise, to creating an engaging listing, getting your marketing right is essential for making your property stand out from the crowd. Effective advertising generates greater interest in your property, attracting the right target tenants and providing you with a wider tenant pool to choose from. Here, we share our advice on how to advertise rental property so you can speed up the rental process, find the right tenants and secure maximum returns on your investment.   Where To Advertise My Rental Property? Let’s start with where to advertise. With the internet becoming the preferred source for property searches, it makes sense for your property to have a strong online presence. Here are your options;   Online Property Portals Online property portals such as Rightmove and Zoopla are very popular as they allow prospective tenants to narrow their search by location, size, price and much more. Even high street lettings agents are turning to these sites to help get the properties on their books seen by a wider range of tenants. Here’s a list of some popular property portals; RightMove Zoopla Prime Location On the Market Most of these property portal sites don’t deal with private landlords directly. Instead you have two options; Enlist the services of a high street lettings agent to post the listing for you Use an online estate agent such as OpenRent or Upad   High Street Letting Agent The benefit of advertising your property through a quality high street letting agent is that they will have the expertise and experience to market your property professionally and will take away the hassle of finding a tenant. A letting agent will also conduct tenant referencing, property viewings and tenant checks which will save you a lot of time. However, this is often the more expensive… ## Landlord Council Tax Guide: Who Is Responsible? URL: https://nolettinggo.co.uk/blog/landlord-council-tax/ Published: 2019-08-21 Categories: Landlords, Lettings, Private rental sector, services From who is responsible to available discounts and exemptions, our landlord council tax guide covers everything responsible landlords need to know. Usually, landlords don’t have to worry about council tax. However, when it comes to HMO properties and vacant periods, things can start to get confusing. It’s important to understand your landlord council tax responsibilities so as not to get caught out by any unexpected bills or legal issues. So, who pays council tax? What happens when your property is empty? And what about unpaid tenant debts? From who is responsible to available discounts and exemptions, our council tax guide covers everything responsible landlords need to know.   Should I Be Paying Council Tax? All residential properties in England and Wales are liable for council tax. If you fail to pay on time, there could be serious financial and legal consequences. How does it work? The council tax system works according to a hierarchy of liability. The first on the list to pay is any adult over the age of 18 who is an occupant of the property. The landlord or property owner comes much further down this list.   How Is Council Tax Calculated? Properties are assessed by the Valuation Office Agency (VOA) and placed within bands A-H according to the location and type of housing. The banding is based on the amount the property could be sold for and the cost for each band varies by council.   Who Pays Council Tax: Tenant Or Landlord? This depends on the sort of tenancy agreement you have in place. Usually, if you rent the entire property to one or several joint tenants, it is their responsibility to pay. (This includes single occupants, families and shared tenancies) In this case, the bills will be sent directly from the local council to your tenants, leaving you out of the equation. However, if you rent to several tenants with individual tenancy agreements, you will… ## Who Is Responsible For Unpaid Utility Bills? Landlord Or Tenant? URL: https://nolettinggo.co.uk/blog/who-responsible-upaid-utility-bills/ Published: 2019-08-12 Categories: End of tenancy, Landlords, Lettings, Private rental sector, Property Investment, tenants If a tenant leaves with outstanding debts, it’s important to understand who is responsible for unpaid utility bills. Stay informed and learn how to avoid this tricky situation with help from No Let… What if your tenant moves out without paying their utility bills or council tax? Does it fall on you as the landlord to pick up the pieces? This is a common question among both landlords and tenants, and it needs clearing up. So, who is responsible for unpaid utility bills? Let’s find out.   Are Landlords Responsible For Unpaid Utility Bills? Not usually. As long as it is the tenant’s name on the bill, and it is stated in the tenancy agreement that tenants are responsible for utilities, landlords are not liable for unpaid bills left over by tenants. However, as a landlord, there are some steps you will need to take to protect yourself if you find yourself in this tricky situation; Always tell the local council when a new tenant moves in. You will need to provide the names of the new tenants and the contact details of the previous tenants so they can get in touch if needs be. Inform the energy suppliers of the property of any change in tenancy (this includes gas, electricity and water) Encourage new tenants to change the name on the utility bills as soon as possible. Make a note of the meter readings at the start and end of each tenancy so you have a record for the utility companies. Ensure your tenancy agreement clearly states that utility payments are the responsibility of the tenant. Keep a signed copy of the tenancy agreement in a safe, easily accessible place.   What Bills Are Tenants Responsible For? This depends on the tenancy agreement you have in place. Commonly, tenants are responsible for the following bills; Water Electricity Gas Council tax Internet However, this is not always the case. Let’s look at two different situations;   Utilities Registered In The Tenant’s Name When… ## Renting To Tenants With Bad Credit: What You Need to Know URL: https://nolettinggo.co.uk/blog/renting-tenants-bad-credit/ Published: 2019-08-08 Categories: Landlords, Private rental sector, Property Inventory Management, Property Rental, services, tenants Renting to tenants with bad credit doesn’t necessarily spell disaster. If the tenant ticks all the right boxes, there are ways to get around this issue and protect yourself and your investment. As a landlord, you’ll understand the importance of finding reliable tenants that pay the rent on time. One way to secure this is through comprehensive tenant reference checks. But what happens if a potential tenant fails their credit check? Renting to tenants with bad credit doesn’t necessarily spell disaster. If the tenant ticks all the right boxes, there are ways to get around this issue and protect yourself and your investment.   What Is A Tenant Reference Check? A tenant reference check helps landlords and letting agents decide if a tenant is likely to be reliable and pay each month’s rent on time. In addition to a credit check, tenant referencing can look for; Proof of identity Proof of employment Current salary Bank statements Proof of benefit claims Right to rent in the UK A previous landlord reference   What Is A Credit Check? A credit check looks at the tenant’s credit report and financial history, spotting any times they have missed bill payments or have fallen into arrears. This is analysed to produce an individual credit score. A credit score can range from around 0- 900 points, depending on the score system used. A good credit score could be anything above 750 points.   What's The Minimum Credit Score A Landlord Should Accept For A Tenant? An acceptable credit score will be dependent on the scoring system used, as they differ between referencing agencies. However, when a tenant’s credit score comes back as poor or very poor, you may want to think about asking some further questions.   What Causes A Bad Credit Scoring? A poor credit score can be caused by a number of issues, some more concerning than others when it comes to potential tenants. Here are a few of the more serious reasons for a poor… ## Property Maintenance Costs: How Not to Blow Your Budget URL: https://nolettinggo.co.uk/blog/property-maintenance-costs/ Published: 2019-08-01 Categories: Investing in rental property, Landlords, Lettings, Private rental sector, Property Inventory Management, property management, Property Rental, services Budgets can be tough to manage for landlord and letting agents. Sometimes, property maintenance costs can eat into your finances dramatically. We offer insights and guidance on how to best manage bud… Budgets can be tough to manage for landlord and letting agents alike. Sometimes, property maintenance costs can eat into your finances dramatically. From what’s involved to how to save, we offer insights and guidance on how to best manage budgets when undergoing maintenance on your property portfolio. What Is Included In Maintenance Costs? Before we go into budget management, we need to be clear on what maintenance costs are involved in renting a residential property. Here’s a list of all the things to consider when it comes to maintenance; Repair Costs As a landlord, it’s your responsibility to fix any repairs needed resulting from normal wear and tear. This can include; Repairing or replacing white goods and appliances Fixing boiler issues Repairing any electrical faults Refurbishment & Decoration Keeping your property looking fresh for new tenants is an important part of being a good landlord and attracting the right target tenants. It’s recommended that carpets are replaced every 5-7 years, and properties are fully redecorated every 3 years. However, if your property is looking particularly lived in after a tenancy or you come across some questionable stains, you might need to redecorate more often. Here’s what else is included in refurbishment and decoration; Painting throughout Replacing carpets or flooring Replacing curtains Replacing old, tired furniture items every 10-15 years Replacing kitchen and bathroom fittings every 10-15 years Exterior Maintenance It’s not just the inside that needs attention. Staying on top of the exterior of your property can help ward off future structural issues and save money in the long run. Here’s what it could include; Replacing missing roof tiles Clearing guttering Garden fence maintenance Window cleaning and repair Interior Cleaning Thorough cleaning is essential between tenancies, and you may also need to arrange for cleaning to be done during a… ## 360° Property Photography: Get Noticed with a Virtual Tour URL: https://nolettinggo.co.uk/blog/360-property-photography-virtual-tour/ Published: 2019-07-23 Categories: Landlords, Letting Agents, Lettings, Property Inventory Management, Property Rental, Property technology, services Find out how 360° property photography and virtual tours could give you the edge over the competition and save you time and resources in the long run. It can be tricky to make your property stand out from the crowd in the saturated property sector. So, how can you take advantage of the latest in digital photography software to ensure your property is snapped up by the best tenants? That’s where 360° property photography comes in. Our virtual photography service could be the difference between blending in and beating the competition. If you’re looking to attract more viewings and get ahead of the curve with the latest in PropTech, find out what this service could offer.   What is 360° Degree Photography? 360° degree photography provides interactive, panoramic images that place the viewer in the footsteps of the photographer. This type of panoramic photography allows you to ‘look’ up, down and to the left and right of the image for a full 360° view. Panoramic photos are transformed via 360 degree photography software to recreate a room or space. (You may have seen this being used in google street view on google maps)   What is a 360° Virtual Tour? A 360° virtual tour replicates a standard property tour or house viewing through virtual reality, allowing the user to ‘visit’ properties from anywhere in the world. Users are able to explore each room of the property from the comfort of their living rooms via a connected device.   The Benefits of Virtual 360° Photography Tours With most property searches starting online, it makes sense to present your property in its best light. From saving time to gaining trust, here’s what 360° technology could do for your business;   Exceptional Property Marketing First impressions count and 360° photos could give your property the edge. High quality images make you and your business look professional, and the more detailed images available of your property, the more popular it will… ## Do I Need Landlord Insurance? URL: https://nolettinggo.co.uk/blog/need-landlord-insurance/ Published: 2019-07-22 Categories: Investing in rental property, Landlord Insurance, Landlords, Private rental sector, Property Inventory Management, Property Rental Do I need landlord insurance? The jargon around insurance can make it tricky to keep your facts straight. That’s why we’ve curated a comprehensive guide to help you get your head around landlord… It’s a common question among new or soon-to-be landlords - do I need landlord insurance? The short answer is yes. In addition to healthy investment returns, being a landlord comes with a lot of added risks and responsibility. To minimise this risk, investing in reliable insurance is essential. Protecting your investment is paramount, but the jargon around landlord insurance can make it tricky to keep your facts straight. We’ve curated a simple, yet comprehensive guide for landlords to help you get your head around landlord insurance and work out which type is best for you. Here’s what it is, how it works and how to get it.   What is Landlord Insurance Cover? Landlord insurance is a type of home insurance, specifically designed for rental properties. This broad term can include anything from contents insurance to rental protection. Your policy could cover; Damage to the property Loss of rent Damage to or loss of contents Legal claims made against you by tenants   Is Landlord Insurance a Legal Requirement? While landlord insurance isn’t a legal requirement, standard home insurance will not cover you for rental properties and going without could cost you dearly in terms of money, time and hassle.   Do You Really Need Landlord Insurance? Often, you will need permission from your mortgage provider in order to let your property to tenants who will most likely require specialist insurance. Legal issues aside, it’s always a good idea to protect your property as comprehensively as possible to protect both yourself and your investment.   What’s the Difference Between Home Insurance and Landlord Insurance? Home insurance is designed to protect private homes from damage and loss. A rental property comes with a whole host of different issues. For example, as a landlord, you are less able to keep an eye… ## How to Furnish a Rental Property for Landlords URL: https://nolettinggo.co.uk/blog/how-furnish-rental-property/ Published: 2019-07-12 Categories: Investing in rental property, Landlords, Lettings, Private rental sector, Property Inventory Management, property management, Property Rental, property security Are you weighing up the pros and cons of furnishing your rental property? Discover the tips and tricks to boost your portfolio. If you’re weighing up the pros and cons of providing a furnished or partly furnished property for prospective tenants, you’ve come to the right place. Letting a furnished property has plenty of benefits, including quality tenants and longer tenancies. However, furnishing your property can get expensive and cause issues down the line if not done properly. Here, we discuss how to furnish a rental property with tips and tricks on making the most of your portfolio.   What’s the Difference Between Fully Furnished and Partly Furnished? Let’s clear this up before we get started.   Furnished Usually, a furnished property will come with essential electrical appliances, white goods and basic furniture. In short, everything a tenant needs to move in straight away.   Partly Furnished A partly furnished property will only include white goods, lighting and essentials such as curtains and kitchen cabinets. It may also include some other furniture items at the discretion of the landlord or letting agent.   Unfurnished An unfurnished property will come with only the very basics- light fittings, carpets and essential appliances such as an oven.   Should you Furnish Your Rental Property? Furnished or unfurnished? It’s a tricky question. While renting unfurnished properties may seem like the easy option, providing a furnished property comes with attractive benefits;   You Can Charge Higher Rent A well-furnished property may affect the amount of rent you can charge. With a lack of quality, furnished properties on the rental market, tenants searching for a ready-made home are prepared to pay a little more for the convenience. Good quality furnishings that make your property look welcoming will attract tenants and help your property stand out.   Attract the Right Tenants A well-furnished property will attract a wider pool of renters, allowing you to pick and choose to find… ## Best Letting Agents London: Find Your Local Firm URL: https://nolettinggo.co.uk/blog/best-letting-agents-london/ Published: 2019-07-05 Categories: Franchise, Landlords, Letting Agents, Lettings, No Letting Go branches, No Letting Go Team, Private rental sector, property management Are you a landlord looking for a trusted letting agent in London? We might be able to help. We’ve listed some of the best letting agents in London to help you find a reputable agency in your local… If you’re a landlord looking for a trusted letting agent in London, we might be able to help. We understand the importance of leaving your investment in safe hands and work with a wide range of property specialists in London and across the UK. No Letting Go help letting agents and property businesses streamline their inventory management processes and provide essential reports. Thanks to this, we know a thing or two about finding the right partner for you and your property needs. We’ve listed some of the best letting agents, London to help you find a reputable agency in your local area.   Letting Agents: North London Let’s start with lettings and estate agents in the North London area. The following agencies have either been recommended by trusted sources or are businesses we currently work with.   Davies & Davies This well-established independent letting agent has been running since 1927, managing sales and lettings from Finsbury park. Voted as the 7th best Letting agent in the UK by the Best Estate Agent Guide 2019, Davies & Davies pride themselves on their bespoke level of service and their socially responsible attitude towards the local community. If you’re looking for a collaborative partner, this award- winning agency could be for you. Best for: Slick, creative marketing campaigns Contact information info@daviesdavies.co.uk Finsbury Park Office, 85 Stroud Green Road, London, N4 3EG   Oliver’s Town Another long-running agency, Oliver’s Town Lettings have been around since 1988 and cover a wide area from Camden to Hampstead. The agency deals with buying, renting, letting and selling for landlord and tenants and have excellent knowledge of the areas they work in. Best for: Approachable customer service Contact information hello@oliverstown.com Offices in Primrose Hill, Kentish Town, Hampstead and Mayfair   Parkheath Lettings Parkheath is a well-established lettings agent… ## Landlord Mould Responsibility: Advice for Landlords and Tenants URL: https://nolettinggo.co.uk/blog/landlord-mould-responsibility/ Published: 2019-06-27 Categories: Landlords, Private rental sector, property management, services, tenants Mould is a common problem in the UK. But whose responsibility is it to deal with mould in a rental property? We explore landlord mould responsibility to get to the bottom of who is culpable and help… Mould. The scourge of the rental property market. No matter how much effort you put into ventilating a property and keeping things dry, it somehow seems to find its way back again and again. But whose responsibility is it to deal with mould in a rental property? And are tenants able to demand rent reductions for lingering mould? We’re exploring this common problem to help landlords and tenants alike come to a happy solution. From prevention to deposit deductions, let’s look at landlords mould responsibility to get to the bottom of who is culpable and prevent disputes before they arise.   What is Damp and Mould? Before we delve into who is responsible for dealing with mould in rented properties, let’s look at the different types of mould and its causes. Rising Damp Rising damp is the name given to the process of water rising up and into a building from the ground through bricks and mortar. All houses should have a layer of waterproof material called a ‘damp proof’ to prevent rising damp. However, when this fails, problems occur. If this issue isn’t solved promptly, it can lead to mould forming that’s difficult to remove for good. Penetrating Damp Penetrating damp is caused by leaks that allow water into the property, causing surface mould growth. These leaks could come from broken roof tiles, blocked guttering or faulty plumbing. The main thing to remember about penetrating damp is that it comes from outside the property and is usually a structural issue. Condensation Condensation happens when moisture in the air comes into contact with cold surfaces, leading to water droplets and mould growth. If a building is poorly insulated or the ventilation or heating system is faulty, then the condensation is considered a structural issue. However, condensation can also be caused… ## Property Inventory London: Find Your Local No Letting Go Branch URL: https://nolettinggo.co.uk/blog/property-inventory-london/ Published: 2019-06-18 Categories: Franchise, Landlords, Letting Agents, Lettings, No Letting Go branches, No Letting Go Team, Property Inventory Management, services Looking for property inventory in London? We’ve gathered a list of our London offices to help you find your local No Letting Go branch. From inventory management to mid-term inspections, find out h… Do you own or manage property in the London area? Whether it’s a single rental property or a large portfolio of flats and houses, it helps to have a professional team behind you ensuring things run smoothly. With over 65 UK offices, we offer professional property inventory services throughout London and the surrounding areas. Looking for property inventory in London? We’ve gathered a list of our London offices to help you find your local No Letting Go branch.   What is a Property Inventory? An inventory is a legal document providing an accurate record of the contents and condition of a property at the start of a tenancy. Property Inventory reports can include written and photographic evidence to protect landlords and tenants alike. A professional inventory service helps landlords recover costs to cover damage and repairs by determining how much money is deducted from the deposit. A comprehensive, quality inventory report can even help settle disputes at the end of a tenancy by providing unbiased evidence.   What is an Inventory Check-In? An inventory check-in is simply the process of the inventory being taken and provided to the tenant by the inventory clerk or landlord at the start of a tenancy. Usually, the tenant is given a short period to check the property before signing. A check-out report then determines any changes made to the property between the start and end of the tenancy.   When Should Inventory Be Done? The best time to schedule an inventory is immediately before the start of a tenancy. This means that the report will provide the most accurate representation of the cleanliness and condition of the property on move-in day.   Do Landlords Have to Provide Inventory? While there is no legal requirement for a landlord to provide an inventory, it is highly… ## Summer Boiler Maintenance Checklist for Landlords URL: https://nolettinggo.co.uk/blog/summer-boiler-maintenance-checklist-landlords/ Published: 2019-06-13 Categories: Landlords, No Letting Go Team, Private rental sector, property management, services Don’t ignore your boiler this summer! We’ve got an essential boiler maintenance checklist for landlords to help you stay on top of your responsibilities and prevent breakdown. Let No Letting go h… As a landlord, it's your responsibility to ensure that your rental properties are safe and comfortable for your tenants. One element of this is to make sure that the boiler is maintained and checked regularly. With the summer coming up, you might think that your usual boiler maintenance checks can take a back seat while it’s not in use. However, it’s important to keep on top of boiler maintenance throughout the summer months to ensure it stays in tip top condition, saving you money in the long run. To help you stay on top of your responsibilities, Paul Ritchie, Managing Director at All England Gas has an essential boiler maintenance checklist landlords will need this summer.   Run the Heating Once a Month Let’s get started with some simple boiler maintenance tips; In the summer, the warmer weather means it’s likely your tenants won’t have the heating on. However, this doesn’t mean you can ignore the boiler completely. Leaving the boiler doing nothing all season can cause some mechanical components to seize up and corrode. To prevent this, you should remind your tenants to run the heating for around 10 minutes, at least once a month throughout the summer. This short period of time should not significantly affect the energy bill, leaving both you and your tenants happy.   Bleed Radiators at the Start and End of Summer Even when the central heating system is off, pockets of air can find their way into the system and enter your radiators. This means they won't heat up as well as they should when they're switched back on in the colder months. To prevent this, you should bleed your radiators at the start and end of the summer season to avoid any heating mishaps when it gets cold. This is something you… ## No Letting Go Attends The Northern Franchise Exhibition URL: https://nolettinggo.co.uk/blog/northern-franchise-exhibition/ Published: 2019-06-10 Categories: Franchise, No Letting Go Team, Property events, property management, Property News Looking for an exciting property franchise opportunity in the UK? Then join No Letting Go at the Northern Franchise Exhibition to discover what we offer. From extensive, ongoing training to low start… Last year we attended the National Franchise Exhibition in Birmingham, where we spoke to potential franchisees about what we offer. This year, we’re heading to the Northern Franchise Exhibition to share our latest franchise opportunities alongside hundreds of other approved franchise brands. Here’s what to expect from the event and a little more on what a franchise with No Letting Go involves.   What is Franchising? Firstly, let’s define the meaning of franchising. Franchising is the process of purchasing a ready-made start-up from an existing company and operating the business under the name of the established company. This helps companies expand, as well as providing the franchisee with essential training and experience of running a business.   The Benefits of Franchising Purchasing a franchise gives franchisees added support and peace of mind when it comes to operating their own business. With the backing of an established brand behind them, new business owners are equipped with expert knowledge and a recognised name from the get-go. In addition, most franchises offer initial and ongoing training to help secure success.   The Northern Franchise Exhibition 2019 The Northern Franchise Exhibition is being held at EventCity Manchester on the 21-22 June 2019. If you’re looking to invest in a franchise, or considering franchising your business, this event is a fantastic way of accessing insider industry knowledge. With a huge variety of franchise opportunities on offer, there is something to suit every need. This event is a BFA supported franchise exhibition. As a partner of the British Franchise Association (BFA), you know that all the franchise opportunities listed are fully accredited. The event gathers together leading franchise brands for two days of presentations, workshops and Q&A sessions to help those looking for franchise opportunities in the UK. This year, No Letting Go will be exhibiting… ## Renting to Disabled Tenants: How to Adapt Your Property URL: https://nolettinggo.co.uk/blog/renting-disabled-tenants-how-adapt-property/ Published: 2019-06-05 Categories: Investing in rental property, Landlords, Letting Agents, Lettings, Private rental sector, property management, Property Rental, services, tenants Renting to disabled tenants often requires adaptations to your rental property. From installing entry ramps to fitting chair lifts, find out how to adapt your property for disabled access and help so… The Equalities and Human Rights Commission have recently revealed that 93% out of 8.5 million rental homes in the UK are not fit for disabled access, leaving at least 365,000 disabled people in unsuitable accommodation. There is a pressing need for more accessible rental properties across the UK and the government is cracking down on landlords who do not make the necessary changes. However, this does mean that there is a large number of disabled tenants looking for appropriate housing. From entry ramps to chair lifts, there are many ways to adapt a property for disabled access. Adapting a home and renting to disabled tenants could even open your property up to a wider range of potential renters. Here, we look at ways to adapt your rental property so you can welcome a new target tenant group to your portfolio.   UK Rights for Disabled Tenants Before you start thinking about adapting your property, it’s important to be aware of disabled people’s rights in the UK. The Equality Act 2010 set out ways to protect people in society, including the rental sector. According to the Act, a person has a disability if; The person has a physical or mental impairment, and This impairment has a substantial, long-term effect on their ability to carry out day-to-day activities. Now, let's look at your responsibilities as a property professional.   Laws for Private Landlords and Letting Agents It is against the law for a landlord to discriminate against a disabled tenant. For example, as a landlord, letting or estate agent it is illegal to; Refuse to rent to a disabled person because of their disability Refuse to allow a guide dog or assistance dog under the no pets rule Charge higher rent or deposit to disabled tenants Refuse access to additional facilities that… ## Finding the Right Tenant: Who to Target URL: https://nolettinggo.co.uk/blog/finding-the-right-tenant-who-to-target/ Published: 2019-05-26 Categories: Landlords, Private rental sector, Property Inventory Management, Property Investment, Property Rental, rental yields For landlords, finding the right tenant is fundamental. We look at the pros and cons of renting to different groups so you can identify the right target tenant for you. Attract your ideal tenant with… For landlords and property professionals, finding the right tenant for your rental property is fundamental for business success. But who should be your target tenant? It’s not as simple as finding someone who can pay the rent on time. Wide-ranging factors such as profession, marital status and long-term goals should also come into play when thinking about what you want from the arrangement and the safeguarding of your property. Here, we look at the pros and cons of renting to different types of tenants so you can identify the right target tenant for you. Choosing the Right Tenant Before you start marketing your rental property, you first need to identify a target audience to gear your tenant search towards. By identifying a specific tenant persona from the get-go, you will be in a better position to rent your property and attract your ideal tenant. Whether your first priority is the careful upkeep of your property, or to find a long-term tenant, establishing your needs and requirements at this stage will help narrow down the search. When it comes to finding a good tenant, think about your future relationship and who you want to be dealing with on a regular basis. A good tenant looks different to different landlords. Do you want someone looking for a long-term let, or a you happy with a quick turn-around? Whatever your needs, here are some of the pros and cons of different types of tenants;   High Income Tenants The income of your target tenant depends largely on the type and size of the rental property you own and its location. For example, landlords with property in central London will need to target high income tenants in order to meet monthly rent payments. One of the biggest benefits of renting to high income tenants is… ## Vote in the ESTAS Customer Service Awards 2020 URL: https://nolettinggo.co.uk/blog/estas-customer-service-awards/ Published: 2019-05-20 Categories: Landlords, Letting Agents, Lettings, No Letting Go Team, Private rental sector, property awards, Property Inventory Management, property management, services The ESTAS Customer Service Awards are one of the biggest events in any property professional’s calendar. If you’ve used our services, we’d love some feedback! No Letting Go have entered the ESTAS for 2020, and now we need you to cast your votes! The ESTAS Customer Service Awards are one of the biggest events in any property professional’s calendar. Celebrating exceptional customer service across the property sector, from estate agents to conveyancers and industry suppliers, the ESTAS help companies like ours maintain a high standard of care. Here’s more about the awards and how you can get involved; Update: No Letting Go Shortlisted for ESTAS Awards We’d like to thank you all for your support over the last few months, your votes really made a difference as we are proud to announce that No Letting Go have been shortlisted for the ESTAS awards as a supplier to the Letting industry. The No Letting Go team will be attending the awards dinner this May, so check our social media channels for updates. What are the ESTAS? The annual ESTAS awards take place in Spring and Autumn, attracting the top players in the UK’s property and lettings industry. The purpose of the awards programme is to celebrate excellent customer service and recognise the companies going above and beyond for their clients. How Does it Work? Once a company has signed up to the ESTAS programme, they are then open to receive feedback from their clients and customers. The awards are based purely on feedback from customers, ensuring honesty and transparency in the voting process. All reviews and votes will be verified by the ESTAS group. Once all reviews and votes are counted and compared across the other property companies in the running, the winners are celebrated at the prestigious ESTAS awards ceremony. The ESTAS Awards Ceremony Over 1000 guests gather for the ESTAS Estate & Letting Agent Awards in May where property TV personality, Phil Spencer presents… ## How to Prepare for The Tenant Fees Ban: Guide and Quiz URL: https://nolettinggo.co.uk/blog/how-prepare-tenant-fees-ban/ Published: 2019-05-16 Categories: Landlords, Letting agency fees, Letting Agents, Lettings, Private rental sector, Property Inventory Management, Property News, services, tenants June is set to be a busy period for landlords due to the upcoming Tenant Fees Act. Find out how to prepare for the tenant fees ban. Landlords and property professionals get ready! Thanks to the introduction of the Tenant Fees Act on 1st June, you’re likely to see an influx of tenants looking to benefit from this ban on tenant fees. Recommendations from No Letting Go have recently been featured in the Property Reporter, exploring the impact of this upcoming ban on tenant activity and how landlords and property professionals can get prepared. Read on to find out how to prepare for the tenant fees ban with our handy quiz and guide. What is the Tenant Fees Act 2019? The Act sets out new rules and standards for landlords and letting agents, banning several upfront fees. This ban includes the following: Security deposits must not exceed the cost of five weeks rent Holding deposits must not exceed one weeks rent (and should be refundable to the tenant) The fee to change a tenancy will be capped at £50 Any breaches to these new standards could result in hefty financial penalties from the enforcement authorities, and landlords will be unable to seize possession of a property through section 21 notices until they have repaid these charges. When is the Tenant Fee Ban Coming In? The Tenant Fees Bill was first proposed by the government in 2017 with the aim of making renting more affordable for tenants. The Tenant Fee Act comes into force on 1 June 2019 from which date landlords and lettings agents will no longer be allowed to charge fees as described above. Tenant Fee Ban Update: Impact on Tenant Activity Research from the Deposit Protection Service (DPS) identified a lull in rental activity during the first quarter of 2019 which they attribute to tenants delaying moving until this ban becomes law on 1st June. According to Nick Lyons, No Letting Go’s CEO; "It's no… ## PropTech: Why Landlords Should Embrace Smart Innovation URL: https://nolettinggo.co.uk/blog/proptech-landlords-innovation/ Published: 2019-05-10 Categories: Landlords, Lettings, Private rental sector, Property Inventory Management, property management, Property News, Property Rental, Property technology, services, tenants In an increasingly digitised world, the property management industry needs to keep up. Embracing PropTech as a landlord could be the key to streamlining your rental process. Find out what PropTech is… In a rapidly changing world, the property management industry needs to keep up. With the widespread digitisation of products and services taking over almost every sector, estate agents, property professionals and landlords alike will need to stay on the pulse. PropTech has become one of the latest buzzwords on everyone's lips. However, this doesn’t look like a passing fad. Not only could property tech improve the property market, but it could completely transform it for the better. With this year’s Future PropTech event coming up, we thought it was a good time to explain what PropTech is, and why as a landlord, you should embrace it. What is PropTech? Firstly, let's try to define this much-used term. PropTech, or property technology, refers to the digital transformation of the property industry. This includes innovative technology products to improve the real estate industry as a whole. From 3d printing and machine learning to big data and virtual reality, real estate technology is ramping up a gear. So, how could PropTech benefit you as a landlord or real estate professional? Simplifying Tenant Checks There’s a lot that goes on behind the scenes for property professionals when letting a property. From tenant checks to inventory management, the list goes on. New, smart technologies could help simplify and streamline some of these processes. Moving potential tenant checks into the online space could be key in managing workloads. PropTech innovations can help this happen, by providing easy online systems or applications. These online systems can conduct credit checks, employment history checks and process references, all at a few clicks of a mouse. Finding the Right Tenants Artificial Intelligence (AI) is making waves in the private rental industry and could help landlords and tenants alike find the perfect match. By providing accurate data, smart algorithms can pair… ## Should You Let to Tenants With a Criminal Record? URL: https://nolettinggo.co.uk/blog/should-let-tenants-criminal-record/ Published: 2019-04-16 Categories: Landlords, Lettings, Private rental sector, Property Investment, Property Rental, services, tenants Some believe that tenants with a criminal background are unreliable. But is this always true? Should you let to tenants with a criminal record? From tenant reference checks to landlord insurance, we… Some believe tenants with criminal convictions are less likely to pay rent, and more likely to cause damage. However, is it really that simple? Should you let to tenants with a criminal record? Let’s take a closer look to help you weigh up the different factors.   Why Do Some Landlords Have Their Reservations? First things first, let’s explore why some landlords have reservations about letting to certain tenants. All private landlords are looking to safeguard their investment. This means making sure a tenant: Can pay rent on time Has the right to rent in the UK Is unlikely to cause damage to their rental property beyond fair wear and tear For this reason, many run tenant reference checks to ensure someone doesn’t have a criminal history. However, someone with a criminal past may not necessarily be a bad tenant. This also works vice versa. How to Find Out If a Tenant Has a Criminal Past Asking a tenant for a basic disclosure certificate will show their criminal record. Also, certain reference checks can give you the information you’re looking for. What to Consider When Running Criminal Record Checks If you run a background check and discover a prospective tenant has a criminal record, there are some key factors to consider: What Crime Was Committed? Some crimes are far more serious than others. You should consider the severity of the offence before deciding whether to rule out a potential tenant or not. You should also weigh up whether this crime would impact them as a tenant. If someone was caught growing cannabis in your property, for example, this is grounds to serve them with a Section 8 eviction notice. How Many Crimes Were Committed? Was the crime a one-off offence or multiple? This should give an indication into whether they’re… ## Property Podcast: How to End A Tenancy Well URL: https://nolettinggo.co.uk/blog/property-podcast-end-tenancy-well/ Published: 2019-04-10 Categories: End of tenancy, Landlords, Letting Agents, Lettings, No Letting Go Team, Private rental sector, Property Inventory Management, property management, Property Rental, services, tenants From determining tenancy deposit returns to resolving disputes, the end of a tenancy agreement can be frustrating for both landlords and tenants. No Letting Go's chief operations officer Lisa William… Ending a tenancy can be awkward for both tenants and property professionals. Dealing with tenancy deposit returns, outstanding rent and resolving disputes can take time and a lot of effort. So, how can tenants and landlords alike ensure the end of tenancy goes smoothly? No Letting Go’s chief operations officer, Lisa Williamson recently joined Richard Blanco on his podcast ‘Inside Property’ to discuss the types of issues that can arise and how to resolve them through unbiased, end of tenancy services. Lisa was joined by Suzy Hershman, head of dispute resolution at My Deposits, and Al McClenahan, the director of Justice4Tenants to get a full picture from all sides of the story. Here is a roundup of the key insights that came out of the programme; Start as You Mean to End Lisa’s top tip on ending a tenancy well is to determine a clear position from the start. The way to do this is through a well thought out inventory including detailed but concise information, clear photographs and a comprehensive list of contents and condition. Creating a tenancy format which is easy to read by both parties is essential for avoiding confusion at the end of the tenancy. Another tip for landlords from Lisa is to ensure that tenants sign the inventory report to avoid deduction disputes during check out.   An Unbiased Outlook is Key One question that arose in the podcast was whether landlords should create their own inventory reports. While it’s completely fair for a landlord to perform their own survey, they run the risk of using emotional language which can be interpreted in different ways. This is where an independent inventory service can resolve issues. No Letting Go inventory reports include a glossary of terms to determine the condition and cleanliness of items in the… ## How to Increase Rental Yield: Tips for Landlords URL: https://nolettinggo.co.uk/blog/increase-rental-yield-tips/ Published: 2019-03-26 Categories: Landlords, Private rental sector, Property Inventory Management, property management, Property Rental, rental yields A high rental yield is the ultimate goal for most landlords with rental properties. From targeting the right tenants, to keeping up with regulations, No Letting Go has some friendly advice on how to… Achieving a high rental yield is one of the main goals for successful landlords. In order to cover the costs of mortgage repayments, repairs and maintenance, an adequate rental yield is essential to stay afloat. Although you may feel constrained by property location or property prices, there are ways to maximise profits and cut outgoings. From making simple renovations, to targeting specific tenants, here’s some straightforward advice on how to increase rental yield on your rental property. What Does Rental Yield Mean? As a landlord, you’ll be more than familiar with the importance of rental yields. For anyone new to the game or thinking of taking the plunge into property investment, here’s a simple definition. Rental yield is the annual return on investment you make as a landlord on a buy-to-let property. It’s the remaining amount of money left over after rent, divided by the value of the property and is expressed as a percentage. How to Work Out Rental Yield on Rental Property To work out the rental yield of your property, first deduct all annual expenses and outgoings from the annual rental income, then divide this number by the purchase price of the property. Next, times this number by 100 to find the percentage yield. Alternatively, find a free rental yield calculator online to do the hard work for you. What is a Good Rental Yield? In order to comfortably cover outgoings, a rental yield of 8% or more is deemed good. However, the average rental yield differs vastly depending on location. For example, cities like Liverpool and Nottingham enjoy higher rental yields of up to 12%, while London is more challenging and tends to stay around 4 - 5%. Decide on a Tenant Profile Having an ideal tenant profile in mind makes it easier to tailor your… ## How to Give a Good First Impression to Tenants URL: https://nolettinggo.co.uk/blog/how-good-first-impression-tenants/ Published: 2019-03-22 Categories: Landlords, Letting Agents, Lettings, Private rental sector, Property Inventory Management, property management, Property Rental, tenants Are you a property professional looking to secure your next tenant? Here's some guidance on how to establish trust and kickstart a positive relationship from the get-go. There tends to be a focus on the need for potential tenants to make a positive first impression to secure the best rental properties. But making a good impression is just as vital for landlords and letting agents. To attract reliable and responsible tenants, property professionals need to demonstrate their value to establish trust and secure an agreement. Creating a positive first impression can determine what kind of relationship you’ll have with your tenant moving forward, not to mention positioning your property as an attractive prospect for renters. If you’re a letting agent, property professional, or landlord, we’ve got some friendly guidance on how to give a good first impression to tenants and establish trust from the get-go. What are Tenants Looking for in a Landlord or Letting Agent? To make the right impression, it’s helpful to think about what a tenant wants from the person or company managing their rental property. Top of the list are reliability, honesty and being easily reachable. Whether it’s at the first viewing, at the lettings or estate agency office or the first meeting between tenant and landlord, follow these tips to make a great first impression: Be on Time An obvious point to start with. Tenants want to know the person managing their home is reliable and can be depended upon in an emergency. Being late to the first meeting already puts you on the back foot. If the first meeting is an initial house viewing, it’s worth getting there a few minutes early to ensure everything is in place and the property is looking its best. Dress Appropriately Giving an overall impression of professionalism goes a long way in securing a tenancy agreement. One simple way of achieving this is to dress in business-casual attire. Know Your Stuff As the main point… ## A Spotlight on Our Most Successful Female Franchisees URL: https://nolettinggo.co.uk/blog/successful-female-franchisees/ Published: 2019-03-06 Categories: Franchise, Lettings, No Letting Go branches, No Letting Go Team, property management For International Women's Day, we're shining a spotlight on some of the most successful female franchise owners in the No Letting Go network. Join us in celebrating women in property by hearing insig… International Women’s Day is held on the 8th March each year with the aim of re-addressing gender imbalances and recognising the achievements of women across the globe. With International Women’s Day campaigns kicking off this week, what better time to celebrate some of the most successful female franchisees in the No Letting Go network? Many of our successful No Letting Go branches across the UK are run by women. We spoke to some of these flourishing branch owners to get their insights into their experiences as women in the property industry. Celebrating the achievements of women in property and lettings, we’re turning the spotlight onto No Letting Go’s most successful female franchisees. International Women’s Day History Before we dive in, here’s a brief history of the development of the day. The International Women’s Day movement is growing from strength to strength each year. The movement took its first steps back in 1909 in the US with the first National Woman’s Day, inspired by working women’s protests against poor conditions in the garment industry. The first International Women’s day took place in 1911 and was celebrated by over a million women and men demanding women’s right to vote, to hold public office and to end discrimination at work. It was 1975 when the United Nations implemented a recognised International Women’s Day to be marked on the 8th March each year. The International Women’s Day 2019 theme is all about “balance for better”. The idea behind this slogan is to foster a more equal gender balance around the world. Women in Property With the recent focus in the media on the gender pay gap, it was revealed that women working for estate agents and consultancies can earn up to 58% less than their male counterparts. These pay gap figures are above the… ## Making Tax Digital for Landlords: A Guide URL: https://nolettinggo.co.uk/blog/making-tax-digital-landlords-guide/ Published: 2019-02-28 Categories: Landlords, Making Tax Digital, property management, Property News The way you do your taxes is changing. The making tax digital scheme is transforming the way landlords are required to record and submit their taxes. If you're a landlord, don't get caught out. Here'… The way you do your taxes is changing. Say goodbye to piles of paperwork, the tax system is having a digital makeover. Although changes to routines can be worrying, these alterations are being implemented to make life easier for businesses and self-employed individuals. The proposed scheme to completely digitise the tax system by the end of 2020 aims to make taxes more accurate, efficient and easier to manage. As a landlord, you’ll need to be aware of these changes and how they affect you, in order to prepare for digital taxes becoming mandatory in April 2019. Here’s everything you need to know about making tax digital for landlords. What is MTD? Making Tax Digital, or MTD, is a government scheme to overhaul the tax system to make it completely digital by the end of 2020. This means that from April 2019, VAT tax records and VAT returns will be managed online. Will MTD Affect Me? Any VAT-registered business with a taxable turnover above the VAT threshold will have to make these changes. So, if you are a landlord with an annual rental income of over £10,000, then the MTD changes will apply to you from April 2019. With UK rental prices rising, this is likely to affect most landlords in the UK. The Making Tax Digital timeline commences on the 1st April 2019, when the changes will become mandatory for all customers, excluding a small number of customers with complex requirements which are being deferred until October 2019. (These types of customers include trusts, non-profits and public sector groups). The new process will require self-employed individuals and landlords to: Use specific software or apps to keep track of their records Update HMRC every quarter through a new digital tax account Provide a full annual declaration at the end of each… ## No Letting Go Opens New Branches in Basingstoke and Hertford URL: https://nolettinggo.co.uk/blog/no-letting-go-new-branches-basingstoke-hertford/ Published: 2019-02-19 Categories: Franchise, Landlords, Letting Agents, No Letting Go branches, No Letting Go Team, Property Inventory Management, services At No Letting Go, we're always striving to be the first stop for the nation’s property reporting needs. With two new branches opening in Basingstoke and Hertford, our professional property inventor… No Letting Go is expanding. With over 65 branches spread across the UK, we are always striving to be the first stop for the nation’s property reporting needs. Our professional property inventory services are now reaching further afield, with two new offices recently opening in Hertford and Basingstoke. Let us introduce you to the newest members of the No Letting Go team. No Letting Go Hertford The new branch of No Letting Go in Hertford, Hertfordshire is being headed up by Moira Hendrick. Moira is an experienced property reporting specialist with a great local knowledge of the property market in the surrounding area. Coming from a background of customer service, administration and management, Moira is well practiced in providing an excellent service for her clients. When searching for a property franchise opportunity, Moira came across the No Letting Go scheme. According to Moira; “No Letting Go stood out because of reputation, low start up costs and support”. She is looking forward to building her business with the help of her experienced clerk, Danny. The Hertford team pride themselves on going the extra mile for customers, accommodating last minute bookings whenever they can. They welcome any property agent or landlord to get in touch. Contact: hertford@nolettinggo.co.uk 07950 007 004 No Letting Go Basingstoke The new No Letting Go Basingstoke office in Hampshire is run by married couple Rob and Margaret Rymill. While the pair have followed very different career paths, their knowledge of the local area has put them in a fantastic position to lead this branch. Rob has a background in the electronics industry in sales and marketing, while Margaret has spent her career teaching 3-6 year olds in a range of settings. Both Rob and Margaret hope to spend the next 12 months developing their knowledge of the industry… ## The Letting Agency Fees Ban: Everything You Need to Know URL: https://nolettinggo.co.uk/blog/letting-agency-fees-ban/ Published: 2019-02-14 Categories: Landlords, Letting agency fees, Letting Agents, Lettings, Private rental sector, Property News, Property Rental On the 12th February 2019, the Tenant Fees Act was made law, banning letting agency fees from June 1st. Here's how it will affect landlords, property professionals and tenants. There’s been lots of talk over the last few years around the possibility of abolishing letting agent management fees. Now, it seems, it’s come to fruition. On the 12th February, the Tenant Fees Act 2019 was passed and became law. While good news for tenants, for lettings agents and landlords, this change requires careful planning. Whichever side of the fence you’re on, it’s helpful to have all of the facts. That’s why we’ve rounded up all the information about the new letting agent fees ban and what it means for landlords, letting agents, property professionals and tenants. What are Letting Agent Fees For? Up until now, letting agents have been legally permitted to charge fees for admin, tenant reference checks and other costs. The responsibilities of letting agents include sourcing tenants, collecting rent, and acting as a means of communication between tenants and landlords. Typical letting agent fees for tenants should be around £200 to £300 per tenancy, however some groups argue that this figure has been greatly increased by some rogue agencies. For tenants paying higher costs, this ban comes as welcome relief. However, lettings agents who charge reasonable and necessary fees may think otherwise. The Government Proposal The effort to get letting agent fees abolished was driven by the government’s aim to make renting more stable for tenants. With 4.5 million households in England now renting, this market is growing rapidly. While they accepted that many letting agents provide a legitimate and valuable service, the issue of varying admin fees from agency to agency needed to be addressed. According to the government, banning agency fees will result in greater transparency for tenants, make moving more affordable and allow landlords to ‘shop around’ to find the best letting agent. The Tenant Fees Act 2019 The proposal to ban letting fees has… ## A Guide to Buy to Let Mortgages URL: https://nolettinggo.co.uk/blog/guide-buy-to-let-mortgages/ Published: 2019-01-25 Categories: buy to let mortgage, Investing in rental property, Landlords, Property Investment, Property News Are you looking to buy a property to rent? Then you'll probably need a buy to let mortgage. All mortgages have their risks and rewards. Protect your investment and stay on top of changes with this ha… High tenant demand means buy to lets can offer a lucrative investment for prospective and professional landlords. However, changing terms to tax relief on buy to let mortgages and rising interest rates require landlords to think carefully about the risks and rewards of entering into one. If you’re considering a buy to let (BTL) mortgage, it’s important you understand the differences between a BTL mortgage and a residential mortgage and the different types available to you. Having all the information available is one way to make a secure decision. That’s why we’ve created this guide on buy to let mortgages so you can make the right choice for you. What is a Buy to Let Mortgage? Put simply, a buy to let mortgage is a loan specifically designed for landlords looking to buy property to rent. Buy to let mortgages are viewed as higher risk by lenders, meaning there can be higher fees, deposits and interest rates than residential mortgages. But don’t let that put you off completely! Can Anyone Get a Buy to Let Mortgage? If you’re looking to buy property in order to rent it to other parties, it’s likely you’ll need to make a BTL mortgage application. There are certain criteria you need to meet in order to be considered. You are eligible for a BTL mortgage if: You are looking to invest in residential property (this includes houses and flats) You have the financial stability to repay the mortgage You own your own home (either with a previous mortgage or outright) You have a good credit rating You earn over £25,000 per annum You are below a certain age. (Most lenders have stipulations regarding the age you are when your mortgage ends which is usually between 70-75 maximum) How do Buy to Let Mortgages Work? BTL… ## Hitting Headlines: No Letting Go Recommend Property MOT URL: https://nolettinggo.co.uk/blog/no-letting-go-recommend-property-mot/ Published: 2019-01-17 Categories: Landlords, Lettings, Private rental sector, Property Inventory Management, Property News, Property Rental Could a new property MOT certificate improve the rental property sector? No Letting Go have been featured in Letting Agents Today for their support of this proposal. Find out how this development cou… It’s no secret that the private rental sector needs improvements in some areas. A lack of organisation and a minority of poorly maintained, privately rented properties are damaging the sector’s reputation. These negative aspects are often used as fuel to publish damming headlines blaming landlords and property professionals for failures in the industry. However, a 2018 report by University of York academics, Julie Rugg and David Rhodes named the ‘Evolving Private Rented Sector: Its Contribution and Potential’ is the latest source to argue that the problems in the rental sector are not the fault of landlords and letting agents alone. We’ve been featured in Letting Agent Today on our support of this new proposal. Here’s how a new rental property ‘MOT’ certificate could improve the private rental sector for both landlords and tenants. The property MOT is the initiative created by The Lettings Industry Council (TLC). The group is made up of a cross range of letting experts who represent landlords, letting agents, tenants, suppliers and others in the Private Rental Sector and includes government advisors. The groups aim is to improve standards across the industry. The Report: Improving the Private Rental Sector The report acknowledged that the private rental sector is currently ‘failing at multiple levels’. Subpar housing conditions, disorganised management and the fact that many tenants and landlords are unsure of their rights and responsibilities has resulted in this situation. The report recommends introducing a new, annual MOT-style certificate to set a new minimum standard for rented housing conditions. The New Property Licence The suggested scheme would ensure a property is licensed before being let. Landlords would be required to apply for a licence so that an independent property inspector can review the property. This service would be performed by property professionals, trained to assess whether a property… ## Converting Commercial Property to Residential: A Guide URL: https://nolettinggo.co.uk/blog/converting-commercial-property-residential/ Published: 2019-01-15 Categories: Investing in rental property Thinking of changing commercial property to residential? You're in the right place! Before you get started - consider these things first. Here's a closer look at what you need to know, from start to… Thinking of converting commercial property to residential? While renting out a property this way has its clear advantages, there’s a lot to consider. Ensure you’ve thought every detail through before you decide to go ahead. Unsure where to start? Here’s a handy guide for landlords considering this path. What to Consider When Changing Commercial Property to Residential First things first, you need to decide whether this conversion is feasible for you at this time. The Type of Property There are many kinds of commercial building, from office to retail. Some of these may be easier to convert than others - so it’s vital you look into the specific details. Class J allows developers a lot more freedom, however there are still some exemptions and restraints. Ensure you’re aware of these from the start. Building Conversion Costs While you’re not starting from scratch, it’s important to note that the cost of converting the existing building could be considerable. Particularly if the building requires significant structural work, it might be more costly than expected. Are you prepared for this? Planning Permission Commercial to Residential While it’s not always the case, you may require planning permission before going ahead with any work. Even if the building falls within Class J guidelines, you may still need permission. Particularly if you plan on knocking down walls, for example, you may need to prepare for this extra expense. Local Planning Laws You may need to speak to the local planning authority, or local council, before going ahead with any work. Location Bear in mind that the location of commercial properties might not be ideal for residents. Consider: Transport links Local amenities Nearby schools Parking Noise pollution Access for developers Ask yourself, ‘Can you live in your commercial building?’ If the answer is no, it’s unlikely it… ## Property Investment for Beginners: A Handy Guide URL: https://nolettinggo.co.uk/blog/property-investment-for-beginners/ Published: 2019-01-09 Categories: Investing in rental property Keen to get into property investment? From start to finish, here's a handy guide of everything you need to know. Keep reading for more! If you're prepared and manage the rental home well, there are h… New to the buy-to-let game? About to take the first steps to becoming a property investor? While this is an exciting journey, it can feel overwhelming at times! There’s a lot to learn when you’re just starting out. To ensure you stay on the right track, we’ve got some tips on property investment for beginners. This advice should help guide you along the way! Property Investment Basics Before you start looking at properties - you need to work out what type of property investor you want to be. Decide Whether You Need Partners Do you want to invest alone, or with others? If doing this by yourself, any money you make from letting out the property will be yours alone. However, some people are not in the financial position to do so. So, first things first, ensure you know what you can afford before you embark on the journey! How Will You Finance Your Investment? During the planning process, your investment strategy should take into account exactly how you’ll afford to purchase a property. This should happen before making an offer on a house. There are a number of different things to consider, including: Stamp duty land tax Getting a mortgage The day to day running of the property Current property prices on the market Whether now is a good time to buy Survey costs Solicitor fees Insurance Hopefully, sooner rather than later, the rental income you generate will ensure cash is flowing into your pocket. However, the upfront costs involved with buying a property should not be overlooked. What Type of Investor Do You Want to Be? When investing in property, you have a number of options open to you. This could be: A new career path Your main source of income A source of extra income on top… ## How to Get the Most from Your Portfolio in 2019 URL: https://nolettinggo.co.uk/blog/how-get-most-portfolio-2019/ Published: 2019-01-03 Categories: Landlords Looking to be a more efficient landlord, while keeping costs down? We'll explain how you can get the most from your portfolio. Looking to make the most of being a landlord? Hoping to be more efficient while reducing costs? There are many ways this can be done! We’ve outlined them for you to help you maximise your opportunities. Here’s how to get the most from your portfolio in 2019. Always Run a Tenant Reference Check If your properties are your source of income, who you let to can make or break your success. There are a number of consequences that can arise from letting to an untrustworthy tenant! This could be anything from damage to your investment to a costly legal battle. The result? You may be unable to let out that particular property for some time, causing potentially severe financial consequences. The solution? Always run a tenant reference check with a professional company! Meet Your Legal Responsibilities From insurance to health and safety, landlords have number of requirements to meet. Failure to do so will make your property less desirable to live in. So, if you’re looking to get the most from your portfolio - never cut corners when it comes to being a good landlord. Inspect the Property Regularly Landlords inspections are key for ensuring that your property is being maintained as agreed. As well as this, you’ll appear hands-on and attentive to detail. When visiting the property, ensure you’re thorough. Keep a record - this will make it easier to determine fair wear and tear from recent damage. Treat it Like a Business For many, bricks and mortar aren’t seen as a source of income. However, if you’re a landlord, the opposite is true. This means you should treat it as such! While being approachable will help you form a strong relationship with your tenants, you should have a business mind. Here - a structured and organised approach is… ## Property Inspections: What Landlords Need to Know URL: https://nolettinggo.co.uk/blog/landlord-inspections-what-you-need-to-know/ Published: 2018-12-27 Categories: Landlords, Lettings, Property consultancy, Property Rental Landlord inspection essentials with No Letting Go. Expert tips for thorough property and home inspections to maintain your investment and tenant satisfaction. Ever had your investment abused by careless tenants? Whether it’s damage to the property or a general disrespect, it’s a horrible feeling. You feel cheated by the people you trusted. Deposits and tenant referencing companies are great ways of combating bad tenants, but there’s another step you should be taking. Regular landlord inspections are vital for ensuring your tenant is actually maintaining your property as agreed in the tenancy agreement. Many landlords avoid checking their investment purely because there are clear regulations to follow. Don’t be one of those landlords! Here’s what you need to know about property inspections. Why You Should Carry Out a Rental House Inspection Not convinced about the need to inspect your property? Here are a few advantages of inspections: You can assess how your tenant treats the property You can check on any maintenance issues that need your attention, such as health and safety requirements You boost your reputation as a landlord and become more approachable You can create an open pathway of communication with your tenants You can take a look at the living conditions of your tenant You can keep an eye out for any illegal activities You can check that you’re still offering a safe and legal letting to the tenant You may not have a duty of care to neighbours, but it may avoid disputes to check in with them. They may be able to tell you information about how your tenants are behaving that you might otherwise miss Can a Landlord Enter Without Permission To Do A Property Inspection? When it comes to entering the property, there are rules. You can’t just turn up and inspect the condition of the property. The landlord or agent doesn’t necessarily need permission before entering. However, there are laws you need to follow when… ## EPC for Landlords: The Energy Performance Certificate Explained URL: https://nolettinggo.co.uk/blog/what-all-you-need-to-know-about-epc/ Published: 2018-12-19 Categories: Energy Performance Certificate, Landlords, Lettings, property management, Property Rental Are you a landlord preparing to rent a new property? An Energy Performance Certificate is vital. Discover everything you need to know about the EPC for landlords. For landlords, there are seemingly endless responsibilities to keep track of. Every self-respecting landlord wants to provide safe and comfortable homes for their tenants, but it can be difficult to stay on top of changing developments. One such responsibility that’s vital to stick to is getting an EPC for your property. The EPC is a certificate to ensure the sufficiency of a buildings energy performance and is required for all properties being put on the market to sell or rent. We know it can be tricky navigating complex requirements and laws. That’s why we’ve put together this information on landlord EPC obligations. So, without further ado, here’s everything you need to know about EPC for landlords, all in one place. What is an Energy Performance Certificate? Put simply, an Energy Performance Certificate (EPC) tells you how energy efficient a property is. Factors such as carbon dioxide emissions and heating costs are taken into consideration to give the property an EPC rating. An EPC is required every time a property is put up for sale or rent. Introduced in 2008 as part of the Home Information Packs (HIPs), the EPC aims to give potential buyers and tenants clearer information on the energy efficiency of their building. As well as rating the building for its current efficiency, the EPC also gives suggestions for improving energy use and will provide a predicted rating for when these are implemented. Energy Efficiency Rating The energy efficiency of your property is given a rating between A and G, with A being very efficient and G being inefficient. An older property without double glazing or proper insulation is more likely to get a lower rating than a new build. The property will also be given a number between 1-100. The higher the number, the more efficient the… ## How Safe and Secure is Your Property? URL: https://nolettinggo.co.uk/blog/how-safe-secure-property/ Published: 2018-12-14 Categories: Landlords, property management, property security Safe and secure housing equals happy tenants. Ensure your property is as safe as possible with these tips for landlords. As a landlord, it’s your responsibility to provide a secure property for your tenants. No one wants to receive a call from a distressed renter who’s just been broken into. Safe and secure properties equal happy tenants. Insufficient security against intruders is one of the most common hazards impacting well-being in the home. Burglaries and forced entry are not only alarming, but also result in a lot of hassle sorting out insurance claims. So, how safe and secure is your property? If you think there could be room for improvement, then read on. Are the Locks Up to Scratch? The first thing to think about when assessing the security of your property should be the standard of door locks in place. Changing Locks Between Tenancies It should be common practice to change all the locks on doors and windows for every change in occupancy. You never know who’s hands the keys of previous tenants can end up in, especially when getting new keys cut is so easy. What Type of Lock to Choose? The Residential Landlords Association advise using five lever mortice locks for external timber doors or a multi-point locking system for PVC doors. It’s also worth fitting door chains onto front doors for added security. Don’t Forget About Windows Window locks are just as important as they are a common point of entry for intruders. Ensure that all windows easily accessible from the outside have good quality locks. But note that locks should not be used for designated escape windows. Are the Doors a Good Fit? It’s all well and good having top-quality locks, but if external doors don’t fit the door frame properly your property is vulnerable to break ins. Make sure that all exterior doors and garage doors are correctly fitted and are free from damage.… ## How to Choose a Rental Property to Invest In URL: https://nolettinggo.co.uk/blog/choose-rental-property-invest-in/ Published: 2018-12-05 Categories: Investing in rental property, Landlords, Property Investment, Property Rental Choosing a rental property to invest in can be confusing. Our guide to rental property investment can help you. We've got it covered. Looking to invest in rental property? There are many things to consider before getting involved in buy-to-lets. Whether you’re trying to increase your portfolio or you are just getting on the ladder, it’s worth keeping these key principles in mind when choosing a rental property to invest in. Here’s a comprehensive guide to rental property investment.   Is Investing in a Rental Property a Good Idea? In short, yes. Rental properties are very attractive to landlords as mortgage rates and interest rates are low and rental return is high. The current housing market means that there is a great demand in tenants looking to rent. As a landlord, you need to have a business plan for rental property investment. It’s worth familiarising yourself with how much mortgage interest you will be able to claim and what income tax you will need to pay. By 2020, landlords will get a 20% tax credit on their mortgage payments which may push some property owners up a tax bracket. Before investing in property, you will also need to consider stamp duty, how much maintenance costs will be and whether you need landlord insurance. Once you’ve decided you will buy a property, there are some significant factors you need to take into account.   Choosing the Right Area This is the most important thing to consider in real estate. You need to perform market research to work out whether you will get a good return on your investment. It may sound simple but choose an area that renters would like to live in. There will be a price growth for properties bought in up and coming areas. You will get a higher return by investing in a developing area. Consider: Transportation links What are the local schools like? (if renting to families) Are there… ## Is it Better to Rent or Buy? Find the Right Option for You URL: https://nolettinggo.co.uk/blog/it-pays-to-rent-advantages-of-renting/ Published: 2018-11-23 Categories: Landlords, Lettings, Property News, Property Rental Wondering if it's better to rent or buy? We can help you decide! We've weighed up the pros and cons to help you evaluate your options. Keep reading for more. Making the choice to buy a property is probably the biggest financial decision you’ll ever make. Definitely not one to be taken lightly. You’ve probably been told that buying a property is the way forward in terms of financial stability and you may feel under pressure to buy your own home to make that first step onto the property ladder. But is it really the best option for everyone? We believe there are pros and cons to buying a house and that renting a property can be a smarter option for some. That’s why we’ve put together this guide, so you can decide, once and for all; is it better to rent or buy? The Benefits of Renting Despite what older generations might tell you, there are many advantages to renting in today’s world. Consider these before you dismiss renting as an option: It Pays to Rent The costs of buying a house can seem never ending. Hidden extra charges like paying for surveys, stamp duty and removal costs are enough to induce a panic attack. For rental properties, the upfront costs are pretty standard; a secure deposit, a month’s rent and any Letting Agency fees are all you’ll need to pay. Once you’re in, the costs don’t stop when you own your own home. Recurring expenses like homeowners insurance and property taxes are just the start. Maintenance and repairs can really add up too. A dodgy boiler giving up in the middle of the night mid-November or a leaky pipe creating a downpour in your bedroom is all down to you to fix. If you’ve ever had to track down a tradesperson out of hours you’ll understand the pain. With renting, these responsibilities lie in the hands of your landlord. Landlords have a legal responsibility to provide a safe,… ## Should You Do a Tenant Reference Check? URL: https://nolettinggo.co.uk/blog/tenant-reference-check/ Published: 2018-11-08 Categories: Landlords What is a tenant reference check? Why should you run one? What are the advantages? Time to find out! Keep reading for more information. Letting out your property can be a daunting thought for many. How can you ensure your next tenant will be a good tenant? Answer: with a tenant reference check. But, many landlords are still in the dark about what the vetting process involves. So, what is it and why is it worth doing? Time to take a closer look. What is a Tenant Check? A tenant reference check is simply a way of determining whether a prospective tenant is reliable, and able to keep up with monthly rent payments. Of course, there’s no way of guaranteeing how someone will behave in the future. However, tenant checks can give you an insight into who you’re letting your property out to. Tenant Referencing - What Do They Check? So, what do landlords check for? Remember - this is about safeguarding both you and your property. You’ll want to ensure a potential tenant is who they say they are, and that they can keep up with their contractual obligations. For this reason, the vetting process looks at a number of different areas, which can include: Proof of Identity Photo ID is usually preferable, such as a driver’s license or passport. If this isn’t available, other forms of identification are sometimes accepted, such as a signed bank card. It’s up to you what to accept during the rent check. Financial Situation Most landlords’ primary concern is whether a potential tenant will be able to keep up with their monthly rental obligations. Checking their background allows you to see proof of this. Usually, this part of the referencing process includes: Proof of employment - such as a contract, a letter from an employer and/or recent payslips Bank statements (particularly if someone is self-employed) Proof of benefits claims (if applicable) Credit Score For a landlord, a… ## A Beginner’s Guide for HMO Landlords URL: https://nolettinggo.co.uk/blog/guide-hmo-landlords/ Published: 2018-10-19 Categories: Landlords Let's look at HMOs through the eyes of a landlord. There are plenty of things you should know! So, let's spell it all out. Here's a handy guide. HMO properties continue to be an appealing choice for landlords as they offer lots of advantages. For one, they are often more profitable than other types of rentals. However, these benefits come with added demands put in place to protect renters. How can you understand and deal with these requirements as a HMO landlord? This guide covers everything you need to know. What is a HMO Property? Let’s start with the basics. HMO stands for houses in multiple occupation. Put simply, a rented house shared by multiple people or ‘households’ which can consist of a single person, families or cohabiting couples. In order to work out if your property is HMO you will need to know about the different types of HMO housing. There are several types of HMO properties: A house or flat shared by three or more people from at least two households with shared communal areas. A home lived in by the landlord as the owner-occupier that has more than two tenants and in which some areas are shared. Since The Housing Act 2004, some student accommodation comes under HMO. Privately owned property shared by students, who are each treated as a separate household and have exclusive use of the accommodation is HMO. Here’s where it gets really complicated: A building or part of a building made solely of converted self-contained units which do not meet the conversion requirements of the Building Regulations 1991, and in which more than a third of the units are occupied by short tenancies. This is also referred to as Section 257 HMO. To be considered HMO a property must… Be shared by more than two people. Be the main residence of the tenants. Have rent paid by the tenants. The key thing to remember is that properties tend to be HMO if… ## Protecting Your Property – The National Landlord Investment Show URL: https://nolettinggo.co.uk/blog/national-landlord-investment-show-2018/ Published: 2018-10-08 Categories: Landlords, Property Investment The National Landlord Investment Show is an exciting opportunity for any prospective landlord. Read on to find out more about the event. For any budding landlords out there, you’ll be excited to know that No Letting Go will be attending this year’s National Landlord Investment Show! Taking place in Manchester on the 9th October 2018, the show will be running for its 5th consecutive year, with industry experts giving seminars on a wide range of topics. Here you’ll find an overview of the event and what you can expect to gain from it: What is the Event? The event is effectively a hub of valuable information for any upcoming or established landlords. Running from 9am to 3.30pm, there will be a range of seminars covering several different topics, as well as a morning networking event being held prior (between 9am to 10am). Here’s what you can expect: Hear from leading industry experts across 15+ seminars held throughout the day An opportunity to meet the team to help guide you through the process The ability to meet other prospective, alongside already established (and successful), landlords Gain valuable guidance and insight into the current industry trends A tour of the stadium (if you stay after 3.30pm!) How the Event Can Help You There will be many complimentary seminars taking place, being led by experts in the industry. This is the perfect place to keep up to date on industry trends in a face-to-face setting with those at the forefront of their field. The structure of the event has been proven to help landlords maximise their property investments after networking with both professionals and peers. The morning preceding the event is a fantastic opportunity to share experiences and discuss local issues. You’ll be privy to a lot of in-depth information which can only serve to improve your acumen as you move further forward in your career! 5 Top Tips for Landlord Investments Keeping in the… ## Be Your Own Boss – the National Franchise Exhibition URL: https://nolettinggo.co.uk/blog/national-franchise-exhibition-2018/ Published: 2018-09-26 Categories: Franchise Tempted to become your own boss? The National Franchise Exhibition is almost here! Here's a closer look at the event and why we're taking part. Decided it’s time to be your own boss? We’re delighted to announce that we’ll be at the National Franchise Exhibition, taking place from the 5th-6th October 2018! Taking place in the NEC, in Birmingham, this event celebrates those who run their own business - or who want to. Here’s a closer look at this event, what’s in store, and how you can take part. What is Franchising? For those who are unsure, franchising is the process of purchasing a ready-made start-up. In many ways, this is the best of both worlds. You receive the autonomy of owning your own business, with the support and comfort of a recognised company behind you. Plus, you receive training and guidance to ensure you’re as successful as possible. An Overview of the Event Why visit the National Franchise Exhibition? Taking place over two days, the event is jam-packed with an exciting lineup of presentations, workshops, exhibitors, seminars and showcases. You’ll also be able to take advantage of: Q&A sessions Hearing from keynote speakers The finance clinic The careers clinic Conferences Professional advisers The HSBC banking zone The exhibition has been specifically tailored to franchise brands, working in partnership with British Franchise Association. Each one has been carefully selected to ensure they operate an ethical business model! Whether you’re looking to invest in a franchise, you’re considering franchising a business, or you simply want to talk through your career options - you’re sure to find everything under one roof. The event offers insights, support and guidance for anyone involved in the world of franchising. It promises to be both exciting and educational! Tempted? Book your free tickets here. Why are No Letting Go Taking Part? So, why are we going to be at this event? No Letting Go have been franchising since 2007, so this… ## Do Landlords Have a Duty of Care to Neighbours? URL: https://nolettinggo.co.uk/blog/do-landlords-have-a-duty-of-care-to-neighbours/ Published: 2018-09-24 Categories: Property Rental If neighbours complain, are landlords liable for the actions of their tenants? Time to settle this once and for all! Read on for more. A landlord’s main responsibility is the tenant. But, do landlords have a duty of care to neighbours? In short: yes and no. It’s difficult to hold landlords legally responsible for their tenants. Unless, that is, the landlord is deliberately encouraging antisocial behaviour. However, even without law involvement - neighbourhood disputes are never good for a landlord’s reputation. Let’s settle this once and for all! Time to dig a little deeper... Types of Problems Tenants Can Cause So, in the eyes of a neighbour, what constitutes a problem tenant? Volume Control For many, when they hear the phrase ‘difficult tenant’, noise is often what first springs to mind. This is for good reason! Noisy tenants are a huge nuisance. Particularly if these disruptions continue late into the night, it can cause problems for all neighbours living nearby. What is classed as noise nuisance? Let’s dig a little deeper: Late night DIY Parties/ large gatherings with loud music Uncontrolled pets Children allowed to play in the communal areas of flats Noise, caused by any of these reasons, can be a serious grounds for a dispute. With noise nuisance - time of day is essential. Most neighbours will forgive being loud before it gets dark, within reason, of course! Inconsiderate Behaviour ‘Inconsiderate behaviour’ is a broad term, as it encompasses many different things. But, here are some of the worst offenders: Parking across other drives Refusal to empty bins Leaving on bright lights that disturb others Invasion of privacy Abusive behaviour If a tenant is displaying one or more of these habits, neighbours might have a lot to say. Is it fair for landlords to be held responsible? A Landlord’s Duty of Care Landlords have a number of responsibilities, most of these concerning the tenant. Similarly, a letting agent’s duty of care is… ## Renting With Pets: A Landlord’s Guide URL: https://nolettinggo.co.uk/blog/renting-with-pets-a-landlords-guide/ Published: 2018-09-24 Categories: Landlords, Legionella, Property Rental No Letting Go landlord guide to renting with pets. Here are the pros and cons of being a pet friendly landlord. Historically, landlords and animals don’t have the best relationship. The fear of damage, infestations and related costs sometimes seem too much hassle than they’re worth. But, people love their pets! So, landlords who ban them run the risk of putting off many potential tenants. It can feel like a catch-22! To try and help, here’s a landlord’s guide to renting with pets. Pros of Being a Pet Friendly Landlord When you think of animals and rental properties, you might only conjure up negative images. But, there are some pros! Unconvinced? Here’s a closer look: Expands Your Options By allowing pets in your property, you open the door to a far greater number of potential tenants. To some landlords, this makes clear business sense! Longevity Tenants with pets know it’s not easy to find a landlord accommodating to their situation. This means they’re likely to stick around and settle in your house. Encouraging a long term tenancy has many perks. From no rental void periods to the lack of hassle of constantly changing contracts, there are advantages to allowing tenants to lay their roots in your property! But, this does come with its own compromises. Pets are one of these! Higher Rent It’s fair to up the rent of any property that accommodates pets. We recommend adding a small amount that will help to account for wear and tear later on. Don’t forget, you can’t claim back any money from the security deposit for fair wear and tear. Increasing the rent on a property from £600 to £650 per month, for example, is a reasonable decision. It’s not a drastic inflation that will put tenants off. But, it can help to cover any additional work needed when the property is vacated. Higher Deposit A pet brings a greater risk of damage… ## Landlord Deposit Rules: What You Must Know URL: https://nolettinggo.co.uk/blog/landlord-deposit-rules/ Published: 2018-07-31 Categories: Landlords Landlord deposit rules help protect your property! Whether you want to win a dispute, or avoid one altogether, here's what you need to know. It’s time to talk deposits… These are a source of protection for landlords, ensuring they have a safety net should anything happen to their property. But, this doesn’t mean they’re without their own complications! Deposit disputes are common. If a landlord withholds money for any reason, this is an obvious conflict of interest between both parties. Let’s ensure that doesn’t happen. Here are some important landlord deposit rules to remember. The Government Approved Tenancy Deposit Scheme All landlords must put deposits in a government-backed Tenancy Deposit Scheme. SafeDeposits is Scotland’s leading tenancy deposit scheme. These ensure a deposit is protected, and that tenants receive the full amount back if they meet the terms of their tenancy agreement and maintain the property as agreed. TDS disputes are very uncommon, as the deposit is looked after by an unbiased, regulated third party. Some landlords can be confused by these schemes, as in England and Wales there are two options. So, let’s straighten it out: Insured Scheme The Insured Scheme is where the landlord or letting agent keeps hold of the deposit throughout the tenancy, while paying a fee to the TDS. This fee operates on a ‘pay as you go’ basis, meaning you don’t pay after the tenancy has finished! Custodial Scheme With the Custodial Scheme, the landlord or letting agent doesn’t have to pay a fee, as the TDS looks after the deposit. The TDS will then release the deposit at the end of the tenancy. Both tenancy deposit protection schemes have their benefits, so it’s important to work out what works for you. When are Tenancy Deposit Deductions Allowed? There’s no hard and fast rule when tenants ask, ‘what can my landlord deduct from my deposit?’ as this varies depending on the individual circumstance. However, there are some common reasons… ## Professional vs. DIY Inventories: Which Should You Choose? URL: https://nolettinggo.co.uk/blog/professional-vs-diy-inventories/ Published: 2018-07-31 Categories: Property Inventory Management Professional vs. DIY inventories, which should you choose? Many landlords and letting agents carry these out themselves, however this has some inevitable downsides. We weigh in on the debate. Landlords and inventories… Should they mix? Anyone who has anything to do with the world of renting, be that landlords, letting agents or tenants, will understand the importance of inventories. But, the question is, should people carry out inventories themselves? If so, what’s some advice they shouldn’t forget? What can still go wrong? Let’s take a closer look at professional vs DIY inventories. The Ins & Outs of Inventories It’s easy to see why so many letting agents offer property inventory service, and why so many landlords carry these services out themselves. Inventories are beneficial for all parties. They help solve, or even prevent, disputes at the end of a tenancy, and provide peace of mind for everyone concerned. Furthermore, they help protect the property from damage, determine fair wear and tear, and ensure tenants get their deposits back by ensuring no unjust deductions are made. A good inventory will also reduce the risk of harassment during the tenancy, from either side, as everything will have been recorded previously. Therefore, it’s essential these inventories are carried out correctly. Is Going Professional an Unnecessary Expense? But, is hiring a professional to do the inventory a waste of money? Some believe that simply having an inventory in place is sufficient. Taking a few photos of the rooms, and any furnishings, should be enough to prevent disputes arising. Why spend money on something you could do yourself? Also if landlords or letting agents sit down with their tenants to go through the inventory together, surely this eradicates the risk of disputes? Plus, all tenancy agreements will state the condition the property is expected to be maintained in. Therefore, paying for professional inventory services can seem like an unnecessary expense. What Issues Can Arise with DIY Inventories? But, despite the initial upfront costs, a… ## Why You Should Always Carry Out a Legionella Risk Assessment URL: https://nolettinggo.co.uk/blog/always-carry-out-legionella-risk-assessment/ Published: 2018-07-31 Categories: Legionella, services Unsure of the importance of carrying out a Legionella risk assessment? Here's a closer look. From its risks to how you can prevent it, we have everything landlords need to know about Legionella here. Landlords have many health and safety obligations. One of these includes carrying out Legionella risk assessments. But, many landlords are still in the dark about how to go about this. What is Legionella? What harm can it cause? Should you carry it out yourself, or hire a professional? Here’s a closer look at the importance of a Legionella risk assessment. What is Legionella? Firstly, it’s important to identify the cause of the issue. Many of us, including landlords, are unaware of what Legionella is, let alone what harm it can cause. Legionella is a type of bacteria found in water systems, such as pipes, as well as central heating systems and air conditioning units. What Harm Can Legionella Cause? The bacterium causes Legionnaires’ disease, which is a potentially fatal form of pneumonia. The bacterium presents a threat to anyone, however those who smoke or suffer from existing health conditions, such as heart disease or a weakened immune system, are particularly at risk. Legionella can also cause Pontiac fever and Lochgoilhead fever, which also pose health risks. Therefore, it’s easy to see why, when it comes to Legionnaires’ disease, landlords need to take it seriously. Where Can It Be Found? Legionella can be found naturally in freshwater, such as rivers. However, when found here, it rarely causes humans any harm. But, when found in man-made water systems, conditions such as maintained temperature allow the bacteria to grow rapidly. It can then become airborne, for example in water vapour or mist. How Can You Get Infected? People get infected with Legionnaires’ disease by inhaling the droplets of water containing Legionella. Recirculated or stored water is particularly at risk from developing the bacteria. What is the Law Surrounding Legionella Testing? In 2014, the Health and Safety Work Act 1974 was revised to include… ## Carbon Monoxide Alarms Under Review by the Government URL: https://nolettinggo.co.uk/blog/carbon-monoxide-alarms-under-review-by-the-government/ Published: 2018-06-25 Categories: Uncategorized On the 30th of April 2018, the government announced it would be reviewing the rules that require carbon monoxide alarms to be installed. Are the current carbon monoxide regulations fit for purpose? On the 30th April 2018, the government announced it would be reviewing the rules that require carbon monoxide alarms to be installed in homes across England. Currently, the legislation states that all homes and private rental properties with solid fuel appliances, such as a boiler, require a carbon monoxide alarm. But, is this mandatory requirement enough? Here’s a closer look at why carbon monoxide alarms are under review from the government. Are Residents Adequately Protected? This government review into carbon monoxide alarms will consider whether the current regulations are outdated. Should a more comprehensive, widespread rule be in place? This would require an alarm to be installed for all forms of heating, including gas and oil. As well as this, the review will look into whether the regulations need to be extended, for example to include social housing. With carbon monoxide being described as a ‘silent killer’, this review is highly important. It could help to improve the safety of residents and reduce the threat of carbon monoxide poisonings across the UK. The review has come about after fears that residents are not adequately protected. As a result, the review will also look into recent research surrounding carbon monoxide poisonings, as well as whether the cost of alarms is impacting installation rates. This review is an important step to ensuring homes across England are receiving the necessary protection. How Will This Review Impact Landlords? In October 2015, the government introduced legislation that required landlords to have a carbon monoxide alarm in any room used as living accommodation where solid fuel is used. Introduced to improve the safety of those in rented accommodation, any landlord believed to be in breach of this could receive up to a £5,000 fine for each failure.… ## Home Sweet Home: How to Encourage a Long-Term Tenancy URL: https://nolettinggo.co.uk/blog/encourage-long-term-tenancy/ Published: 2018-06-25 Categories: Uncategorized How do landlords encourage a long-term tenancy. A long-term tenant is a much more attractive option and here’s a how-to encourage them. A seemingly never-ending stream of new tenants is something every landlord wants to avoid. A long-term tenant is a much more attractive option! This works both ways, as in recent years, due to sky-high house prices, more and more tenants are looking for a place to call home. So, how can you ensure they lay down their roots in your property? Here’s how to encourage a long-term tenancy.   What Are the Benefits of Long-Term Tenants? Why is a long-term tenancy the better option for landlords? As long as you’re receiving rent, does it really make a difference? In fact, there are many difficulties when it comes to changing tenants. Recently, the economic climate and high house prices have seen the popularity of long-term contracts dramatically increase. Here are the benefits of a long-term tenancy agreement:   No Rental Void Periods Every landlord wants avoid the limbo between one tenancy and the next! With long-term tenants, you won’t have to go without rent until the next tenancy begins. Your property won’t sit there empty for long periods of time!   Less Hassle Constantly changing contracts, sorting out deposits and repeating the welcome process over and over again can become tedious. With long-term tenants, you’ll only have to do this once!   Saves Money Long-term tenancies save the landlord money! Repeatedly cleaning between each tenant and solicitor fees can become costly.   Builds Up a Relationship It’s important to build up a strong relationship with your tenant. This can’t be done if your property is solely let out without the opportunity for renewing. Getting to know your tenant and ensuring you can trust them takes time!   How to Make a Tenant Feel at Home So, what can be done to ensure your next tenant will stay with you for the… ## Right to Rent Checks Have Never Been More Important URL: https://nolettinggo.co.uk/blog/right-to-rent-checks-have-never-been-more-important/ Published: 2018-06-01 Categories: Landlords With No Letting Go’s Right to Rent Check-In service. We assist landlords and agents by verifying tenants’ documentation and ensure compliance. The recent data from the Home Office highlights the significant consequences of non-compliance with the Right to Rent scheme. Since its implementation in 2016, over 400 fines have been issued, totalling £265,000. This underscores the increasing importance of conducting thorough Right to Rent checks for landlords and letting agents to avoid penalties. Ensuring compliance not only protects landlords from financial repercussions but also aligns with legal responsibilities, making it crucial to stay informed and vigilant in adhering to these regulations. What is the Right to Rent Scheme? The Right to Rent scheme, introduced in February 2016, mandates that landlords and letting agents verify that all occupants of their property have the legal right to reside and rent in the UK. This requirement extends to private landlords and those letting to lodgers. Failing to comply can result in significant penalties, with fines reaching up to £3,000 per tenant if they are found to be living illegally in the UK. Ensuring compliance is essential to avoid these costly fines and legal repercussions. The Importance of Right to Rent Checks The Home Office has issued 405 fines for non-compliance with the Right to Rent scheme since its introduction in 2016. This highlights the critical need for landlords and letting agents to conduct thorough Right to Rent checks. While the average fine per tenant is £654, significantly lower than the maximum of £3,000, total penalties amount to £265,000. The busiest period for fines was from April to September 2017, with 151 fines issued. Ensuring compliance with Right to Rent checks is essential to avoid these costly penalties. A Controversial Scheme The Right to Rent scheme has faced significant backlash. Chris Norris from the National Landlord Association explains: “It’s important to remember that landlords are neither immigration experts nor border agents… The Right to Rent… ## A Guide to the Best Tenant Referencing Companies URL: https://nolettinggo.co.uk/blog/best-tenant-referencing-companies/ Published: 2018-01-18 Categories: Franchise It’s important to know who you’re renting your property out to and what to expect in the future. Find out how NLG can help you with your property management franchise. Looking to let out your property to new tenants? It’s important to know who you’re renting your property out to and what to expect from them in the future. Tenant referencing companies help ensure you get a risk-free applicant who won’t bring financial stress and instability. We’ve created a guide to the best tenant referencing companies that you should be aware of for your property management franchise and what they can offer you. Husmus Husmus offers three instant tenant referencing report types. Their comprehensive product instantly returns a report containing credit checks (CCJs, Bankruptcy, Insolvency, address verification), Identity and Right to Rent confirmation. Additionally, it covers past rent payment, as well as income and affordability verification based on careful analysis of tenant bank statements and long-term net disposable income. Packages start from £9.95 for the basic option, up to £39.95 for full comprehensive checks. They also offer bulk and unlimited tenant referencing packages for high volume users. FLS Tenant Referencing An independent referencing service that’s available on a pay-as-you-order basis, FLS Tenant Referencing has operated in the UK since 1992 and offers all of the expected credit reports and associated services you’d hope to find from a tenancy referencing company. Their packages include company referencing, credit check plus, insight referencing and full profile referencing. They provide various levels of detail for response times that can be immediate or within a 48 hour period. Rent 4 Sure Rent 4 Sure keep their services at the forefront of their advertising, making it clear what they offer and how it can benefit you. With three types of tenancy referencing to choose from, including credit checks, full referencing and company referencing, you’ll have a variety of choice to suit you. Van Mildert Landlord and Tenant Protection Much like other landlord protection companies, Van Mildert… ## Which Letting Agent should I choose? URL: https://nolettinggo.co.uk/blog/which-letting-agent-should-i-choose/ Published: 2017-12-14 Categories: Landlords, Lettings Do you have a property that you are hoping to let out? If so, you might be looking to take on a letting agent. Do you have a property that you are hoping to let out? If so, you might be looking to take on a letting agent. Whether you’re new to the world of buy-to-letting or not, you may be asking yourself ‘Which letting agent should I choose?’ To try and help, we’ve put together our advice on choosing a letting agent. Why go with a letting agent? While some landlords choose to manage their property alone, letting agencies are still hugely popular. Whether to choose an agency or not is down to the individual situation. What is the role of a letting agent? The role of a letting agent varies, depending on what you’re looking for. Their role can range from simply providing a tenancy agreement to full-on maintenance of the property. Most letting agents will offer to collect the rent and deposit on behalf of the landlord, while many letting agents also offer extra services. These extra services can vary from tenancy vetting’s to full-on maintenance and ensuring any damage costs are reimbursed. What are the advantages of choosing a letting agent? While a letting agent will entail fees, there are numerous advantages alongside this. 1. Firstly, letting agents will be regulated. Ensure that the one you choose is a member of a trade association, such as NAEA (National Association of Estate Agents) or ARLA (Association of Residential Letting Agents). 2. Secondly, a letting agent will have a full understanding of the buy-to-let market. If you’re a first-time landlord, it’s likely that you will benefit from this knowledge! This expertise should result in the process running more smoothly. 3. Finally, choosing a letting agent will mean that you won’t have to navigate the world of buy-to-let alone. An agency will have a dedicated team in place to manage any property related… ## How to Deal with Harassment in the Tenancy Process URL: https://nolettinggo.co.uk/blog/harassment-tenancy-process/ Published: 2017-11-24 Categories: Landlords Whether you’re a tenant or a landlord, sadly you may have experienced harassment. We’ve put together some advice on the types of harassment. Whether you’re a tenant or a landlord, sadly you may have experienced some form of harassment in the tenancy process before. Whether you’re a tenant being threatened with eviction by your landlord, or a landlord with a tenant from hell; this is never a great situation to be a part of. We’ve put together some helpful advice on the types of harassment you might face in the tenancy process and how to deal with them effectively. What Counts as Harassment? The Equality Act 2010 defines harassment as a form of discrimination “within the work place and wider society.” Both tenants and landlords are protected by this law and any action that is not in line with the Equality Act is considered unlawful behaviour - you could even be taken to court over it. The purpose of the Equality Act 2010 is to ensure fairness, improve public services and to help with performance in businesses. My Landlord is Harassing Me Let’s start with the most talked about form of harassment in the tenancy process - Landlord harassment of tenants. The most common examples of this include: Cutting off the tenant’s utilities, like electricity or water Landlord Trespassing - entering the property without notice or sending in other people on their behalf Becoming verbally or physically abusive towards a tenant Discriminating against a tenant because of their disability, race, sex or gender Raising rent without notice Refusing to repair vital parts of the property Bear in mind, harassment doesn’t have to be carried out by your landlord directly. A third party, such as a letting agency or building firm, may harass tenants on behalf of the landlord. In other words, anything that results in a tenant feeling intimidated and interferes with the quality of their living conditions could qualify as a criminal… ## No Letting Go Supporting Mandatory Landlord Inventories URL: https://nolettinggo.co.uk/blog/mandatory-landlord-invetories/ Published: 2017-11-07 Categories: Landlords, Lettings, No Letting Go Team, Property consultancy, Property Inventory Management No Letting Go are proud to support the Association of Independent Inventory Clerks (AIIC) in their bid for mandatory inventories for all private residential tenancies. No Letting Go are proud to support the Association of Independent Inventory Clerks (AIIC) in their bid for mandatory inventories for all private residential tenancies. An independent inventory ensures there’s no room for ambiguity during the check-in and check-out procedures – this dramatically reduces the number of deposit disputes. Evidence of Fulfilled Landlord Obligations We would like to go a step further. There are some health and safety requirements no landlord can ignore! We feel inventories should be combined with compliance reporting. A detailed inventory at the start and end of a tenancy can act as a crucial document which acts as evidence of a landlord fulfilling their health and safety obligations. The report could also work as evidence of a landlord complying with: Smoke and carbon monoxide alarm regulations 2015 Fire and furnishing safety regulations 1988 A Duty of Care Nick Lyons, CEO of No Letting Go spoke to Landlord Today regarding the topic: “Independent inventory providers have a duty of care to protect the interests of both landlords and tenants alike. The government has introduced legislation to protect tenants but with no real effective means to monitor it. “The introduction of a compulsory combined inventory and compliance report for all let properties compiled by trained, independent professionals will help ensure that landlords meet their legal responsibilities and assist the government and trading standards to police the landlord’s requirement to protect tenants.” Why Is the Petition Important? The petition is being put forward by the AIIC. This is to encourage the government to introduce mandatory inventory reporting as part of its ongoing plans to increase regulation in the Private Rented Sector. The AIIC sees mandatory independent inventory reporting as the next step from the 2007 introduction of compulsory tenancy deposit protection. This is because there’s not been additional legislation concerning… ## The Best Place to Invest in Property UK URL: https://nolettinggo.co.uk/blog/best-place-to-invest-in-property-uk/ Published: 2017-07-13 Categories: Landlords, Lettings, Property consultancy, Property News, Property Rental If you fancy turning your hand to property investment but are unsure where to start, we’ve got it covered. If you fancy turning your hand to property investment but unsure where to start, we’ve got it covered. We’ve taken a look at the best place to invest in property in the UK. To work this out, we’ve looked at the average rental yield all UK cities and ranked them accordingly. We’ve worked this out by looking at the average property value and average annual rent in each city. Where does your city rank? Ranked from bottom to top by average rental yield percentage, here are the results… 68. St Albans - 2.76% Average property price: £581,041 Average rent: £1,336 pcm 67. Truro – 2.85% Average property price: £320,611 Average rent: £761 pcm 66. Worcester – 2.87% Average property price: £260,039 Average rent: £623 pcm 65. Chelmsford – 3.04% Average property price: £387,413 Average rent: £982 pcm 64. Salisbury – 3.08% Average property price: £341,338 Average rent: £876 pcm 63. St Asaph – 3.1% Average property price: £225,104 Average rent: £581 pcm 62. Hereford – 3.14% Average property price: £249,947 Average rent: £655 pcm 61. Ripon – 3.2% Average property price: £290,495 Average rent: £774 pcm 60. Lichfield – 3.2% Average property price: £291,353 Average rent: £777 pcm You may also like: How Much Rent Should I Charge My Tenants? 59. Wells – 3.31% Average property price: £308,536 Average rent: £850 pcm 58. Cambridge – 3.34% Average property price: £455,104 Average rent: £1,268 pcm 57. Winchester – 3.36% Average property price: £548,755 Average rent: £1,537 pcm 56. Chichester – 3.4% Average property price: £428,867 Average rent: £1,214 pcm 55. Wolverhampton – 3.44% Average property price: £188,146 Average rent: £539 pcm 54. Bath – 3.44% Average property price: £444,257 Average rent: £1,274 pcm 53. Gloucester – 3.47% Average property price: £230,997 Average rent: £668 pcm 52. Chester – 3.5% Average property… ## Landlord Responsibilities: A Guide to Health & Safety Obligations URL: https://nolettinggo.co.uk/blog/landlord-responsibilities-guide-to-health-safety-obligations/ Published: 2017-06-20 Categories: Landlords, Lettings, Property Rental When starting out as a landlord, it can be difficult to keep track of all your legal obligations No Letting Go has put together a guide. When starting out as a landlord, it can be difficult to keep track of all your legal obligations. We thought we’d offer a little helping hand. We’re shedding some light on landlord responsibilities and your health & safety obligations. Don’t cut corners here, it’s important to get this right. Gas Safety As a landlord, you need to take gas safety seriously. Make sure all gas equipment is installed and maintained by a Gas Safe registered engineer. Every appliance also needs an annual gas safety check by a registered engineer. By law, you must get a Gas Safety Certificate every twelve months. You need to provide a copy of this to new and existing tenants within 28 days of the check. You may also like: A Guide to the Best Online Letting Agents Electrical Safety Any electrical system or appliance in your property must be safe to use. By law, you are responsible for the general electrical system as well as the safety of appliances you provide, e.g. cookers, kettles, toasters, washing machines etc. Ensure all appliances are tested by an electrician and display the PAT (portable appliance test) sticker clearly on the plug. Fire Safety This is another crucially important area of responsibility for landlords. You must follow fire safety regulations. You must provide smoke alarms on each storey of your house, this can be either mains or battery operated. You also have to provide a carbon monoxide alarm in any room with a solid fuel burning appliance (e.g. coal fire or wood stove). There is no legislation requiring you to fit a carbon monoxide alarm in a room with a gas burning appliance (e.g. boiler or gas fire). Despite this lack of regulation, many landlords and agents are choosing to supply CO alarms in these rooms for peace of… ## A Guide to the Best Online Letting Agents URL: https://nolettinggo.co.uk/blog/best-online-letting-agents/ Published: 2017-06-08 Categories: Landlords, Lettings, Property Rental As a landlord, choosing a letting agent can be tough and stressful. Here's our guide to the best online agents. As a landlord, choosing a letting agent can be tough. It’s a decision which needs careful consideration. In recent years, the rise in popularity of online letting agents has presented an alternative option for your portfolio. But which are best? We’ve done the research so you don’t have to. Here’s our guide to the best online letting agents. What Are Online Letting Agents? Online letting agents work in a similar way to traditional agencies but don’t have a physical high street presence. From advertising the property to photography and reference checking, most online agencies will deliver all the services required by landlords. They’re often cheaper and don’t come with as many fees (though these do vary from agency to agency). So, what are the best online letting agents? Note: All prices mentioned below are for the top/premium/fully managed packages, lower cost alternatives for hands-on landlords are also offered by all agencies featured. In alphabetical order… EasyProperty From the team behind EasyJet, EasyProperty offers professional letting agency services for reasonable prices. Their Complete package includes everything you’ll need, from professional advert creation to the tenancy agreement. Price: £299 (Complete Package) + costs for additional services. I Am the Agent Efficient, cost-effective and straightforward, I Am The Agent offers flexibility and simplicity to landlords. Their service allows you to choose what you’d like to receive as part of their package. Price: £249 (The Whole Shebang Package) + costs for additional service. LettingaProperty.com LettingaProperty.com offers all the services of a high street agency but cheaper and with a self-proclaimed ‘higher service level’. In their Platinum package, the agency offers a guarantee that rent is paid on time every month (even if the tenant doesn’t). Home emergency cover with zero excess is also included in this package. Price: £99 set up fee & £89… ## No Letting Go Opens Four New Franchise Offices URL: https://nolettinggo.co.uk/blog/no-letting-go-opens-four-new-franchise-offices/ Published: 2017-05-17 Categories: Franchise, Lettings, No Letting Go Team, Property Inventory Management, Property Rental No Letting Go is excited to announce the opening of four new franchisee offices. Let us introduce you to the new members of our team. Here at No Letting Go, we’re always looking to expand and strengthen our national coverage. This is why we’re excited to announce the opening of four new franchisee offices. Let us introduce you to the new members of our team. Sam Wilkinson Open a No Letting Go Office in Preston With a strong background in property sales, Sam Wilkinson has previously worked with an established estate agency. Originally from Kent, Sam relocated to the North West a number of years ago due to family work commitments. With her property experience, Sam saw an opportunity for setting up her own inventory business. On her hunt for the perfect inventory software to support her business, she found us. “I came across No Letting Go while looking into their Kaptur software, I was so impressed with their business processes that I decided to join the company”. We couldn’t be happier to have Sam on board in the North West. John Farrell Open a No Letting Go Office in Uxbridge John Farrell, from Ealing, enjoyed a long and fruitful career in teaching. John developed a strong interest in property investment. Already a hands-on landlord, he began his search for business opportunities in the property market. This is where he encountered No Letting Go. “The rental market is such a strong market, I really wanted to find a business opportunity that serviced this industry. No Letting Go has a proven track record as a national brand. It was an easy decision for me to build a business with the No Letting Go team.” Claire and Martin Parfitt Open a No Letting Go Office in Southampton Claire and Martin Parfitt, current owners of the Portsmouth office have expanded into neighbouring Southampton. Claire has worked as an inventory professional with large agents and No Letting Go for… ## Can’t Afford Rent, What Should I Do? URL: https://nolettinggo.co.uk/blog/cant-afford-rent-what-should-i-do/ Published: 2017-04-27 Categories: Landlords, Lettings, Property Rental Stop, breathe and don’t panic. If you can’t afford rent, it can feel like your whole world is about to come crashing down. Stop, breathe and don’t panic. If you can’t afford rent, it can feel like your whole world is about to come crashing down. Don’t stress, you’re not going to be living on the streets. There are plenty of genuine reasons why you could be short this month. How you handle this situation has a huge impact on your future in your current rental. Here’s what you need to know and how to resolve the issue. Manage Your Budget If you’re likely to be short of money, the first thing to do is to look at your budget. What money have you got coming in and what money do you have to pay out? Is there any possibility of offering a partial payment to your landlord? Rent is far more important than a new haircut or the expensive steak dinner you’re planning. If there are any opportunities to cut down your expenditure, do it. Unfortunately, this can be more difficult than it sounds. Sometimes tough sacrifices have to be made. It’s important to ensure you have enough money to actually survive. Food and everyday essentials come first. If you’ve drawn up a full budget and you definitely can’t afford to pay your rent, it’s time to talk to your landlord. Communication is Key The worst thing you can do is ignore the issue. It’s always unpleasant to explain to someone that you can’t make a payment. Forget your pride and be honest. Explain the situation. When explaining to your landlord that you can’t afford rent, there is some vital information they need to know: Why can’t you pay the rent? When can the landlord expect their money? How can you work together to resolve the issue? Remember, landlords are people too. They will understand if you’ve fallen on hard times, it’s… ## Best Apps For Landlords URL: https://nolettinggo.co.uk/blog/best-apps-for-landlords/ Published: 2017-04-12 Categories: Landlords Being a landlord is tough, busy, and time-consuming work. Thankfully though, there’s new technology out there that can make life easier. Being a landlord is tough, busy and time consuming work. Thankfully though, there’s plenty of new technology out there that can make life easier for the average UK landlord. It can be difficult to know where to start when it comes to choosing the best mobile apps. And how can you be sure these apps will make your profession any easier? What are the best apps for landlords? From local landlord inventory services to helpful communication software (and everything in between) the market is huge. So here’s our pick of the best apps worth trying. Think we’ve missed something off the list? Get in touch on Twitter and tell us your thoughts. The Landlord App The name really says it all. The Landlord App basically offers a comprehensive selection of features to help landlords operate and manage their businesses more effectively. From finding new tenants to scheduling utility bill payments, it can even help with chasing payments owed as well as much more. Coming highly recommended by the vast majority of landlord inventory services in the UK, this is app is worth a try. DIY Landlord By landlords, for landlords. DIY Landlord allows the user to keep track of all their current rented properties. Offering key financial information like cash flow and rental payments, the app’s main dashboard will become a sight for sore eyes. If you’ve got a large property portfolio, this app will save you significant time, stress and worry. Scanbot Ideal for keeping track of your most important documents, Scanbot allows the user to create high quality JPEG or PDF copies of documents in a matter of seconds. From contracts to receipts to invoices and so on. Simply use your smartphone’s camera to instantly scan and record your documents. Copies are saved in excess of 200dpi for… ## Rachel Farr: “Woman Franchisee 2017 EWIF Awards” Finalist URL: https://nolettinggo.co.uk/blog/rachel-farr-finalist-woman-franchisee-2017-ewif-awards/ Published: 2017-03-31 Categories: Franchise, Home Based Business, Lettings, No Letting Go Team, Property consultancy, Property Inventory Management, Property News We are very proud to announce Rachel from our Bath office has been as a finalist for the Woman Franchisee 2017 EWIF Awards. We are very proud to announce yet another success in franchisee Rachel Farr’s career with No Letting Go. Rachel has been handpicked as a finalist for the Woman Franchisee 2017 EWIF Awards. Being shortlisted for this prestigious award comes only months after she won the NLG franchisee awards for Best Regional Office, Busiest Office, Customer Service and Franchisee of the Year. Here’s her story so far. The Beginnings Rachel initially purchased the Bath franchise in 2014. Originally attracted to the reporting technology, Rachel saw an NLG franchise as an opportunity to step into a management role and quickly grow her business. By 2016 Rachel was running the top performing office for No Letting Go, delivering over 200 property reports every month. She quickly saw the growth she was craving as her team soon grew to five members. Rachel developed her own mentoring and quality checking programme on top of that already provided by Head Office. This reiterated the core values of No Letting Go, and delivered a service that’s consistent, reliable and accountable. A Motivated Team Rachel’s ongoing care and attention to the service her team provides has led to a consistent and motivated team. Something which isn’t easy for solo workers to achieve. Each individual working for Rachel knows exactly what’s expected from them and are confident in her ability to guide them through any issues they encounter. Each of Rachel’s team is self-employed. This adds an additional responsibility to her position. She must ensure each member has a consistent workload to support themselves. Rachel understands these needs and as a result ensures everyone supplies the very best level of customer service. Business Development Rachel takes an impressive approach to business development. In 2016, she completed a database of every letting agent within a 50 mile radius. She also… ## A Guide to Fair Wear and Tear URL: https://nolettinggo.co.uk/blog/a-guide-to-fair-wear-and-tear/ Published: 2017-03-21 Categories: Landlords, Lettings, Property Inventory Management, Property Rental Where does wear and tear end and damage begin? We're bringing you our guide to fair wear and tear to offer some answers and solutions. It’s the three words landlords despise: wear and tear. But what does it actually mean? Is wear and tear an excuse for carelessness or can it be measured? Where does wear and tear end and damage begin? We understand exactly how confusing the issue can be. We also understand how it can reflect upon a landlord or tenant. That’s why we’re bringing you our guide to fair wear and tear to offer some answers and solutions.   What is Wear and Tear? This question is certainly a tricky one. The truth is, wear and tear differs from situation to situation and there are many grey areas. Having said this, common sense must always be placed at the forefront. If you fit fresh white carpet in a bedroom, you can’t expect it to remain fresh and white a year later. If that same carpet is burnt and stained with red wine marks, it can be considered damaged. There are a few key points that affect the definition of fair wear and tear: Length of tenancy – the longer the tenancy, the more wear and tear you’ll see. Number of occupants – the more occupants in a property, the more likely there’ll be wear and tear. Age of occupants – when there’s children in a property, there’s a higher chance of wear and tear. Quality of the property – if you’ve got a newly refurbished property, there should be little wear and tear.  Having said this, wear and tear in new properties is far more apparent.   Negligence and Recklessness If something requires repairing or replacing, intensive cleaning or the care of a specialist, it’s most likely been damaged. Holes in walls, burn marks and broken furniture are all examples of damage. It’s worth asking whether the issue has come about due… ## 8 Tips for Preventing Rental Void Periods URL: https://nolettinggo.co.uk/blog/8-tips-for-preventing-rental-void-periods/ Published: 2017-03-09 Categories: Landlords, Lettings, Property Rental 8 Tips for Preventing Rental Void Periods. They’re the stuff of nightmares, sleepless nights, endless worrying, and a bucket load of stress. They’re the stuff of nightmares, sleepless nights, endless worrying and a bucket load of stress. No landlord wants to be caught up in a rental void period. Unfortunately, they’re pretty common and easy to fall into. This can be really damaging to landlords with a smaller portfolio. Thankfully, there are a few simple tips you can implement to avoid them altogether. Here are our 8 tips for preventing void periods. If you know of any more that could help other landlords, get in touch on Twitter. 1. Properly Maintain Your Property So, let’s get this one out the way early. There could be an underlying reason why no one wants to rent your property. Ensure everything’s tidy, clean and in a liveable condition. Bathrooms and kitchens are key selling points of your property – do they need any work? Would a quick renovation boost your chances of attracting new tenants? The appearance of your property matters. 2. Advertise Everywhere (and Early) It’s surprising to some but landlords do require marketing skills. Especially if you’re privately renting, you need to be able to market your property. Advertise your property everywhere you can, from local newspapers to online sites. If you want to stay away from void periods as much as possible, it’s important to advertise your property as early as you can. Don’t wait till the house/flat has been vacated. 3. Charge Reasonable Rent Don’t inflate the rent you’re charging for the sake of it. Do your research and find out the average rent for the area. Then question how your property compares to the area’s average. Above all, charge a fair rent. You may be tempted to undercut the area’s average rent to ensure your property is seen as more attractive. Be warned, this could change the type of tenant… ## Common Rental Scams to Avoid URL: https://nolettinggo.co.uk/blog/common-rental-scams-to-avoid/ Published: 2017-02-20 Categories: Landlords, Lettings, Property News, Property Rental If you’re on the property hunt, there are common rental scams that you should avoid. No Letting has put together a list of these scams. With so much of today’s property hunt taking place online, there’s a real opportunity for scammers to capitalise on unsuspecting tenants. Thankfully, users remain vigilant and sham lettings are well documented. If you’re on the property hunt, here are the common rental scams to avoid. Gumtree Landlord Scam This trap is aimed at those living overseas who seek accommodation in the UK. A landlord will publish an ad on Gumtree featuring accredited NLA (National Landlords Association) logos. They will discuss the property in question with the individual and request payment before they move to the UK. Upon arrival to the country, the landlord is nowhere to be seen. This is a popular scam in the lettings sector. It can be entirely dismantled by asking to see the property first. If you’re looking to rent a room or flat, you have the right to view it before paying any kind of deposit. If you’d like to find out whether a landlord is a member of the National Landlords Association, you can do so here. The Fake Property This is a dangerous one which is really tough to notice at times. This scam involves the landlord going a step further than just advertising a property. The scammer will have access to an empty property which they’ll show you around. Unfortunately, the building isn’t actually theirs to rent out. By the time you come to move in, the property’s already occupied. It can be really difficult to actually recognise this until it’s happened. It’s always important to be suspicious if the landlord is pressing for you to pay a security deposit/first month’s rent immediately. Unsatisfactory References Now this is a clever scam, which again is pretty difficult to spot. A tenant will go through the motions of renting a property and everything will… ## Visit No Letting Go at The Franchise Show – 17-18th February URL: https://nolettinggo.co.uk/blog/visit-no-letting-go-at-the-franchise-show-17-18th-february/ Published: 2017-02-13 Categories: Franchise, Property Inventory Management No Letting Go is pleased to announce that we’ll be exhibiting at The Franchise Show on Friday 17 and Saturday 18 February. The Franchise Show No Letting Go is pleased to announce that we’ll be exhibiting at The Franchise Show on Friday 17th and Saturday 18th February. The event takes place at the Excel in London, and it’s one of the biggest shows of its kind in the UK. You can come and see us between 10am-5pm, where we’ll be talking about the lucrative opportunities that await in property inventory. The Franchise Show is completely free to attend and there are lots of useful seminars, workshops and even an advice zone for those who are considering buying a franchise. This is the largest Franchise Show in the UK, and visitors will find plenty of useful information, no matter what stage of franchising they’re currently at. Come and say hello to the No Letting Go team to find out about the growth of the inventory market and whether this is the right industry for you. We’re always looking for the right people who we can work with who will be successful. Becoming a franchisee with No Letting Go could be the opportunity you’ve been waiting for! If you’re interested then make sure you read up on our information about building a business in property services, and make sure you come and say hello during The Franchise Show 2017. ## Should I Rent to Students? Landlord Advice URL: https://nolettinggo.co.uk/blog/should-i-rent-to-students/ Published: 2017-02-06 Categories: Landlords, Lettings, Property Rental Should I Rent to Students? Read No Letting Go's blog on the advantages and disadvantages of renting to students! If you’re a landlord in a university town or city, you’ve probably seen the potential in student rentals. There are plenty of advantages in renting to students. Having said this, there are some pretty awful issues you could encounter too. Are students really as bad as people make out? Is your investment safe with them? If you’re sat asking yourself ‘should I rent to students?’ we’ve got a little advice and guidance to help you find the right answer. The Strange World of Students Students can seem like an entirely different species. Thankfully, they’re actually pretty simple. For most, this will be their first time living in private accommodation. They’ll need a little hand holding but this tends to come from the parents. They’re often told to ask specific questions, they’ll be informed of what to say and they’ll pour plenty of time over their contract. They may take longer in the initial signing process but remain supportive and up-front – they just want to make sure you’re not a cowboy. Usually students aren’t too fussy – they’ve heard the horror stories and are happy to find your property clean and warm. If you can offer a tidy and furnished house with warm running water, they’ll be content. However, there are some health and safety requirements that can't be ignored! Be warned though, not all students are the same. There are some very obvious cues worth noting. First of all, if you’re renting to a group of eight boys, all of which are on the university’s rugby team – expect lots of parties. Use your common sense with this one. You may well want to rent to a group like this, just know what to expect. Party, Party, Party! Right, let’s get this out in the open now. It’s very… ## The 10 Most Expensive Places to Rent in the UK URL: https://nolettinggo.co.uk/blog/10-most-expensive-places-to-rent-in-uk/ Published: 2017-01-10 Categories: Lettings, Property Rental Do you know the 10 Most Expensive Places to Rent in the UK? No Letting Go have brought you a list of the 10 most expensive places to rent. Last month we brought you an article about the 10 cheapest places to rent in the UK. In case you want to flash the cash and live in one of the country’s more pricey regions, we’ve brought you a list of the 10 most expensive places to rent in the UK. This list is done slightly different to the last. Firstly, we’ve considered London as a collective whole. If we didn’t do this, the majority of our list would be full of London boroughs. This research comes from numerous sources including Rightmove, Love Money and the BBC. 10. Bushey, Hertfordshire The small Hertfordshire town of Bushey may be tranquil but it’s also pretty pricey too. The average asking price of a two bedroom property in this peaceful part of the country comes at a stomach churning £1,330 per month. The town’s close proximity to numerous film studios (Elstree and Borehamwood) has led it to be the backdrop for many film and TV scenes. 9. Windsor, Berkshire Quaint, historic, royal and of course bloated with tourists, Windsor was guaranteed to feature on the list. Boasting the largest and oldest inhabited castle in the world, Windsor also offers beautiful Thames-side walks, picnic spots and shopping. Oh we’re not done yet. Windsor is also the home of Legoland and the Royal Windsor Racecourse. All this makes for a vibrant town but also one which doesn’t come cheap. A two-bedroom property will come to an average of £1,351 per month. 8. Egham, Surrey Sitting in the North East of Surrey, Egham is famously the site where the Magna Carta was sealed in 1215. Considered a university town, Egham is home to the campus of Royal Holloway, University of London. For the steep average price of £1,353 you can get a two bedroom property in… ## Now Hiring: Kaptur Sales Recruitment Vacancy URL: https://nolettinggo.co.uk/blog/hiring-kaptur-sales-recruitment-vacancy/ Published: 2016-12-12 Categories: No Letting Go Team, Property Inventory Management Kaptur is the latest mobile software released by No Letting Go. It provides quick, easy and compliant software for residential letting agents to complete compliance reporting in house. The system is… Kaptur is the latest mobile software released by No Letting Go. It provides quick, easy and compliant software for residential letting agents to complete compliance reporting in house. The system is unique in that it also gives the client the ability to outsource to a network of professionals as and when they wish. The software can provide different report formats for different uses, is workflow driven saving time and cost for clients and has a comprehensive editing and management suite to ensure reports are managed effectively. The software is currently used by all No Letting Go offices, some external inventory clerks and residential letting agents throughout the UK. The system is also integrated into key suppliers such as Fixflo. The opportunity for Kaptur is in the residential lettings market, residential sales market, block management and commercial property markets. No Letting Go see Kaptur as a partner to help save costs and develop efficiencies and as a tool to help generate stronger relationships with the market that will help grow all sides of the business. It is also an entry point tool for new markets and is by its very nature, very scalable. This is an excellent opportunity to be part of a great new product that you can make your own. Scope of the Role The role is to initially establish Kaptur as one of the key mobile compliance/inventory software providers by selling the solution to potential agency clients. Using existing contacts, the No Letting Go franchise network and your own existing or developed relationships, you will sell the service to meet your targets. This will initially involve following up on leads, completing online demos, setting and managing trials, carrying out face to face client meetings but you will be expected to carry out industry presentations, source and develop partnerships… ## How Much Rent Should I Charge My Tenants? URL: https://nolettinggo.co.uk/blog/how-much-rent-should-i-charge-my-tenants/ Published: 2016-11-21 Categories: Landlords, Lettings, Property Rental Knowing how much rent you should be charging can be tough. No Letting Go is here to guide you and offer advice. A regular income of rent is one of the joys of being a landlord. Not only does it help your day-to-day living but it’s also essential to the healthy maintenance of your portfolio. So how much rent should you charge your tenants to rent your property? The answer’s far from simple but with a bit of guidance you’ll be on the right track. There’s a serious problem that comes with discussing rental costs. If you get this wrong, it can have a detrimental effect on your entire business. Also, it’s notoriously difficult to increase the rent when you’ve already set it. Opt for too little and you’re facing a potential loss. Charge too much and you may struggle to fill the property. Research the Market This is your best way to gauge an appropriate price. Look at properties of the same size in your surrounding area. If most rentals charge a similar amount then you’re going to have to be competitive. When researching the market, consider where your property sits. If you can offer something significantly better than your competition, it’s worth placing your property at the upper end of the spectrum. Alternatively, if your house/flat is lacking in a few key areas then it might be worth dropping your price. Work Out Your Rental Yield So this isn’t the most attractive part of the landlord role though it’s an essential one. The income is the biggest draw of buy-to-lets. You need to work out your rental yield. In layman’s terms, this is the percentage of your purchase price which you take each year. There’s a simple formula to work this out. Deduct all costs from the rent you receive. Then divide this into the property value (including any additional purchasing costs). You’re then left with the rental yield (make… ## How to Be a Good Landlord URL: https://nolettinggo.co.uk/blog/how-to-be-a-good-landlord/ Published: 2016-11-04 Categories: Landlords, Lettings, Property Rental Landlords have a bad rep. Your property is your business. If your tenants don’t pay, you have to cover your mortgage. Landlords have a bad rep. Most tenants will happily tell you about their experience with a previous tyrant they rented from. Unfortunately, this isn’t always justified. There’s an inherent contempt for the profession which is hard to evade. Thankfully, it doesn’t take much to show you’re actually a professional who’s both fair and respectful. Here are a few tips on how to be a good landlord. Treat It Like a Business Your property is your business. If your tenants don’t pay, you have to cover your mortgage. If something goes wrong, you’ve got to find the solution. The truth is, you have to go one step further. Put systems in place to cover all possibilities. When you let to someone, there should be an organised and systematic approach. For instance, what plans do you have in place for when you go on holiday? You should inform your tenants and give them an associate’s contact details should they need you. Don’t Let to Bad Tenants All landlords are desperate not to fall into a void period. This doesn’t mean you should jump for the first tenant who comes your way. You should always follow a thorough screening process to ensure you’re only letting in the good guys. The last thing you want is to be a babysitter, chasing after overdue payments and cleaning up after people’s mess. This will give you trust issues and could cause you to be unfairly strict to tenants in the future. Meet Safety Standards All landlords have obligations to fulfil. One of these is to adhere to correct safety standards. Have a checklist of these and ensure your property meets the expected criteria. Gas and electrical equipment needs to be installed and checked every year by a registered engineer. Fire alarms and carbon monoxide alarms must… ## Should I Allow Pets in My Rental Property? URL: https://nolettinggo.co.uk/blog/should-i-allow-pets-in-my-rental-property/ Published: 2016-10-20 Categories: Landlords, Lettings, Property Rental Should I Allow Pets in My Rental Property? Read No Letting Go's vital tips on allowing pets in your property. For many years it has been notoriously difficult to find a landlord that’ll happily let to pet owners. Opening the door to pet owners offers many potential benefits but can be a serious gamble. There are many genuine considerations that need to be made before landlords allow pets to live in their properties. If you’re a landlord considering this decision, here are a few pros and cons that’s help make up your mind. We’ve also included a few vital tips at the end in case you decide to go through with this. Pros Last year’s Pet Population report noted that 46% of UK households had an animal of some kind living within. Having said that, only about 3% of London landlords openly accepts pets in their property. So what does this mean to you? What is the up-side of allowing pet owners to rent from you? Expands your options: By allowing pets in your property, you open the door to a far greater number of potential tenants. Longevity: Tenants with pets know it’s not easy to find a landlord accommodating to their situation. This means your tenants are likely to stick around and settle in your house. Higher Rent: It’s fair to up the rent of any property that accommodates pets. We recommend adding a small amount that will help to account for wear and tear later on. Don’t forget, you can’t claim back any money from the security deposit for fair wear and tear. Increasing the rent on a property from £600 to £650 per month, for example, is a reasonable decision. It’s not a drastic inflation though this can help to cover any additional work needed when the property is vacated. Higher Deposit: A pet brings a greater risk of damage to your property. This is especially prevalent… ## Ending a Tenancy Agreement: Landlord Advice URL: https://nolettinggo.co.uk/blog/ending-a-tenancy-agreement-landlord-advice/ Published: 2016-10-10 Categories: Landlords, Lettings, Property Rental Ending a tenancy agreement or managing the end of tenancy process needn’t be a headache for landlords. Ending a tenancy agreement or managing the end of tenancy process needn’t be a headache for landlords. It is however very important to get it right. There are procedures and laws in place to ensure you’re doing everything fairly and within reason. So before you begin to feel as if you’re drowning in regulations and rules, here’s a simple guide to the process. First thing’s first, you’re going to have to give your tenants some notice and often some information and preliminary warnings. Everything depends on the type of tenancy agreement and its specific terms. Get your contract out, give it a read and see what’s most appropriate for you to handle the end of tenancy process smoothly. Assured Shorthold Tenancies In some assured shorthold tenancies, you don’t need to give your tenant a reason for taking your property back. For this to be the case, you must first meet the following criteria: The deposit is protected in a deposit protection scheme You give your tenants 2 months’ written notice The tenancy agreement ends at least 6 months after the original tenancy began The agreement is a periodic tenancy. Alternatively, you can do this with a fixed term tenancy as long as the fixed term has ended Ending a Fixed Term Tenancy Okay we get it – you’re finding out how to end a tenancy agreement because you’ve got a reason. We’re guessing this reason concerns your tenants themselves. Maybe they’re in arrears and it’s putting you under financial burden? Or maybe you’ve heard reports that they’re selling drugs from your property and you want them out? Both completely acceptable reasons for wanting them gone. Unfortunately, it’s not that easy – even if they’ve broken rules of the tenancy agreement! Your reason for wanting possession whilst the fixed term is… ## 5 Things to Know Before Becoming a Landlord URL: https://nolettinggo.co.uk/blog/5-things-to-know-before-becoming-a-landlord/ Published: 2016-09-23 Categories: Landlords, Lettings, Property Rental If you’re considering becoming a landlord at some point, here are the 5 things you need toknow first. There are rules which you must follow. Becoming a landlord isn’t easy. It’s not a career choice that should be made without genuine thought and consideration. Many people become landlords to capitalise on solvency or as an investment for the future. If you’re considering becoming a landlord at some point, here are the 5 things you need to know first. 1. There are rules which you must follow This is an absolute must. When you become a landlord, it’s imperative that you understand what rules and laws you must follow. It’s also important to scratch up on your rights and the rights of your tenants. Ask yourself the following: Do you know what you can and cannot ask when interviewing potential tenants? Do you know how to handle a security deposit? Do you know what your responsibilities are for property upkeep? Do you know how to go about evicting a problem tenant As a landlord, there’s many more questions you’ll find yourself asking. It’s imperative to know where your position is in the eyes of the law. 2. Being a landlord isn’t a normal job Being a landlord isn’t a 9 to 5 job. You may be you own boss and you may enjoy your independence. This doesn’t mean your working day isn’t altered and changed by others. At any moment, a tenant can call you with a major issue and no matter what, it’s your responsibility to resolve that issue. The severity obviously affects the time frame you can take to respond. If there’s a major issue which needs to be resolved immediately, it’s up to you to deal with it or call in someone who can. Your days will be unstructured and spontaneous. Be prepared for a tenant’s call at the most inconvenient of moments. 3. Your job title goes further than just ‘landlord’ The… ## Help! A Tenant Left Belongings in My Property After Moving Out! What Should I Do? URL: https://nolettinggo.co.uk/blog/a-tenant-left-belongings-in-my-property-what-should-i-do/ Published: 2016-09-09 Categories: Landlords, Lettings, Property Rental Has a tenant left belongings in your property? Follow our advice and the situation will hopefully be resolved with ease. So the issue all landlords despise has happened. A tenant has moved out but left some of their belongings in your property. You’re now unsure what to do next. From this moment onwards, your actions have to follow law and must stand up to scrutiny – the tenant can still make a claim against you for damages. Follow our advice below and the situation will hopefully be resolved with ease. A tenant has moved out but left their belongings, what should I do? It’s Still the Tenant’s Property As soon as you see the items left behind, you’ll have a pretty good idea of whether it was left as rubbish or simply forgotten. DO NOT be tempted to throw any of this away, sell it or neglect the issue. Everything still legally belongs to the tenant and they retain rightful ownership – even after they’ve left it behind. If you throw away any items and they hold value, you’ll be liable for damages. There is however, a silver lining to this terribly frustrating situation. You may be able to charge the tenant for the cost of clearing your property and possibly any storage afterwards. Be sure you follow the right procedures for these. The Torts (Interference with Goods) Act 1977 Thankfully, you do have some legal backing in this situation. The Torts (Interference with Goods) Act 1977 allows you to dispose of any belongings left behind, on the condition that you follow a specific course of action first. What You Need To Do A written letter is the best place to start. We recommend doing this via recorded delivery so you can guarantee the tenant receives it. Explain in your letter that you wish to dispose/sell the items. You must inform them on how to contact you to retrieve them.… ## Countrywide UK Offices to Close in Near Future URL: https://nolettinggo.co.uk/blog/countrywide-uk-offices-to-close-in-near-future/ Published: 2016-09-02 Categories: Franchise, Lettings, Property News Countrywide Offices to Close in Near Future. It has been reported today that Countrywide Group is to close around 60 of its offices. It has been reported today that Countrywide Group estate agency is to close around 60 of its UK offices in the coming weeks. In a comment to Estate Agent Today, Countrywide said: “Following consultation with colleagues, we have made the decision to close 59 branches within the retail arm of our business. This is part of our ongoing ‘Building our Future’ strategy.” The company go on to cite that this is a strategic decision to ensure the right people are in the right places to meet customer needs. Countrywide have clearly stated they want to avoid redundancies wherever possible though it can be deduced that there’ll be a loss of staff following such a drastic change to the business. These closures are the crescendo to what has been a year of speculation and concern surrounding the future of some brands and offices. Chief Executive of Countrywide Group, Alison Platt, brought speculation to the forefront of workers’ minds in October 2015 when she succinctly told investors the company was moving in the direction of “fewer, stronger brands”. The leaked list of closures sees a dramatic loss of offices across England, Scotland and Wales with the most damage being seen across the Midlands and Southern England. Below you can find a list of offices reported to be closing: South Coast: Palmer Snell in Lyme Regis. Yorkshire: Bridgfords in Bingley, and Ripon. Manchester and Lancashire: Bridgfords in Hale, and Bramhall. South Central: Mann in Bitterne, Cosham, Godalming, Haslemere and Hythe, Gascoigne-Pees in Grayshott, Watson Bull & Porter in Shanklin. South East: Geering & Collyer in Canterbury and Folkestone, King & Chasemore in Eastbourne, Lancing and Littlehampton, Freeman Forman in Mayfield. Midlands North: Ian Peat in Bingham, Bairstow Eves in Derby, R A Bennett in Solihull, Dixons in Tamworth. South West: Stratton Creber in… ## Who Are the Worst Kind of Tenants? URL: https://nolettinggo.co.uk/blog/who-are-the-worst-kind-of-tenants/ Published: 2016-08-16 Categories: Landlords, Lettings, Property Rental Being a landlord is a very unique line of work. Sometimes tenants can take care of your property and other times, landlords are not so lucky. Being a landlord is a very unique line of work. You see how people behave behind closed doors. There’s a lot you can tell about a person by the way they conduct themselves during and how they leave a tenancy. Sometimes tenants can take lease of your property and really care for it. Other times, landlords are not so lucky. So who are the worst kind of tenants? We decided to take a look and offer some wisdom that’ll hopefully help you from taking in any undesirable individuals. We’ll start by explaining that we aren’t going to write about any horror stories. There are some really nasty experiences that have been spoken about online. In fact, if you’re interested read this r/AskReddit thread where landlords explain their worst tenant stories. In this article, we’ll look closer at the generalised tenant groups that should be avoided if you want an easy life. We must warn you, these are generalisations and stereotypes. You should scrutinise your prospective tenants fully before allowing them to move in. The Party Animal If you’re a landlord in a student area, you’ve probably come across this type of tenant. This individual just wants to party all the time. This can even be during the week, when neighbours have to wake up early for work. Sometimes the party animal will bring recreational drugs into your property which can pose a big issue. The loud music, frequent visits from friends and regular mess can often be a real pain for landlords. It’s difficult to tell the party animal tenant from others but students regularly fall into this demographic. The Animal Lovers It’s not unusual for a prospective tenant to ask whether pets are allowed in the property. In fact, this is quite a responsible question. It is unfortunately a… ## Landlord Money Saving Tips URL: https://nolettinggo.co.uk/blog/landlord-money-saving-tips/ Published: 2016-08-02 Categories: Landlords, Lettings, Property Inventory Management Are you a landlord or looking to become a landlord? Read our latest blog on how to save money and keep costs down. Being a landlord isn’t easy. There can be some great highs to the job but some real lows too. Landlords are often hit with unnecessary and avoidable costs. It doesn’t have to be this way. We’ve put together a few insightful tips to help you save money and keep costs down. Choose Carefully This is critical to landlords. In this line of work, there’ll be many important choices to make. If you make the right decision, you’ll keep costs down. If your judgement isn’t spot on, you could face financial burden. The two most important decisions to make concern your property and your tenant. If you haven’t bought your property yet, consider the location carefully. Do as much research as you can. A few metres in the right direction and you’ll be quids-in! Think about amenities too. Where’s the local school? How far is the nearest supermarket? Put yourself in the shoes of the prospective tenant and ask the questions they would. Now think about the tenant. You should only take on great tenants. This sounds simple but the reality is quite the opposite. As a landlord you never fully know who you’re dealing with. It doesn’t matter where you find your tenants, there’s always a risk. Ideally your tenant will pay on time, be respectful and keep the property in good shape. Be sure to properly check and reference your tenants. Keep an eye out for suspicious behaviour or circumstances. If you have issues with tenants speak to Landlord Action they deal with problem tenants, landlord and tenants disputes, squatters, rental debt collection and other housing matters in England and Wales. Shop Around for Your Agency Don’t be tempted to take the easy option. Shop around and find the right agency for you. Do you need property management services?… ## No Letting Go Services Get Paul Shamplina and Direct Line for Business’ Seal of Approval URL: https://nolettinggo.co.uk/blog/no-letting-go-get-paul-shamplina-and-direct-line-seal-of-approval/ Published: 2016-07-18 Categories: Landlords, Lettings, Property consultancy, Property Inventory Management, Property Rental This week Paul Shamplina, founder of Landlord Action, discusses the importance of getting your property inventory right. This week Paul Shamplina, founder of Landlord Action and celebrity in the field of property, took to the Direct Line for Business blog to discuss the importance of getting your property inventory right. In this piece Paul discusses the need for property inventory services and recommends No Letting Go, explaining that the cost of the package is easily outweighed by savings and benefits. Paul also shed some light on the need for quality inventories and outlines what a landlord really ought to know. We’ve put together a few of his key points here for you. Paul Shamplina’s Views on Property Inventory Services Paul Shamplina writes about how landlords can ‘save a great deal of time and hassle’ by using property inventory services like No Letting Go. The benefits put forward by Paul centre upon the professional expertise and advice as well as the protection that comes with the impartiality of our service. Paul does rightly highlight the need for landlords to be selective in their choice of services, only opting for companies that are a member of The Association of Independent Inventory Clerks or The Association of Professional Inventory Providers. Paul ends his discussion of the topic with a strong recommendation for No Letting Go (a member of The Association of Professional Inventory Providers). 65% of Landlords Do Their Own Inventories In the video accompanying Paul’s blog, he becomes animated at the mentioning of this statistic. As a landlord carrying out your own inventory you are ‘exposed to more risk of a deposit dispute’. Paul attributes this to most landlords not putting detailed, correct or required information on the inventory. With an impartial service, this is not a problem that would be encountered. Additionally, Paul underscores the importance of landlord insurance as a critical safeguard, which, when coupled with a… ## Success Story: Rachel Farr Fast Tracks in Bath URL: https://nolettinggo.co.uk/blog/success-story-rachel-farr-fast-tracks-in-bath/ Published: 2016-07-18 Categories: No Letting Go Team, Property Inventory Management A success story in Bath. Rachel Farr is already on the path to growing her franchise business. Having joined the residential property inventory business. Rachel Farr is already on the path to growing her franchise business in Bath. Having joined the No Letting Go team just a few months ago, Rachel is already expanding her business with the help of two inventory clerks. Rachel originally ran her own inventory company in Bristol and came across No Letting Go whilst on a Property Inventory Management training course. Here she explains why she decided to switch from working independently to being part of the No Letting Go franchise network: "In short it was No Letting Go's systems that impressed me so much" she recalls. Online Inventory Tools to Make Life More Manageable "Whilst I was still running my own business I started to do some work with No Letting Go as an affiliate working on some of the company's national contracts in the Bristol area where I was based at the time. Letting Agents want easy access to their inventories and online systems are the obvious solution. I was using a simple online inventory tool to generate inventory reports and log photography which worked okay but once I'd started to work with No Letting Go's system I knew I had found a superior system; I found the software so user-friendly I knew it would make my life more manageable, that I would be able work more efficiently freeing up valuable time to grow my business. In the end it was an easy decision really." Rachel and her family took the opportunity to relocate to Bath, "I am loving being my own boss and with the additional backing and support of the No Letting Go team I have the best of both worlds,” she added. “I enjoy the variety, every day is different and the freedom to manage my own time and the flexibility that I have… ## Things to Consider When Viewing a Rental Property URL: https://nolettinggo.co.uk/blog/things-to-consider-when-viewing-a-rental-property/ Published: 2016-07-15 Categories: Landlords, Lettings, Property Rental Viewing a property can be exciting. Quite often it’s the most enjoyable part of the whole rental process. It’s very easy to get carried away by the idea of the next property being perfect while n… Viewing a property can be exciting. Quite often it’s the most enjoyable part of the whole rental process. It’s very easy to get carried away by the idea of the next property being perfect while neglecting to check the things that really matter. We’ve put together a list of the top considerations to make when viewing a property, so you won’t forget to check something that could come back to haunt you. Outside the Property When you first get to your viewing, take a good long look at the outside of the building. Be sure to think about the following points: What condition is the outside of the property in? Is there any structural damage that could cause issues further down the line? What is the condition of other properties around? How secure is the property? Are the locks of a satisfactory quality? If you’re viewing a flat, what’s the entry system like? Is there a burglar alarm? Is there a garden? Who takes responsibility for the upkeep? What is the parking like? Inside the Property When you’re greeted by the lettings agent, be sure to take the viewing at your own pace. Ask questions, be thorough and don’t be persuaded by the smell of coffee or great interior design. When in doubt, consider the following: Are there any signs of damp? Any flaking paint? Any evidence of insect or vermin infestation? How effective is the heating? Do all radiators work? What is the state of insulation? Any double glazing? Can you see any obvious repairs that you would like carried out before you move in? Be sure the landlord puts any promises of repair work in writing for you. How much storage space is there? Can you imagine yourself fitting all your belongings into the storage available? What comes… ## Brexit and its Impact on the Rental Market URL: https://nolettinggo.co.uk/blog/brexit-and-its-impact-on-the-rental-market/ Published: 2016-07-04 Categories: Landlords, Property News With the country voting to leave the EU last week a lot of people have turned their attention to the property market, and just how Brexit might impact buying and renting. It’s still too early to ma… With the country voting to leave the EU last week a lot of people have turned their attention to the property market, and just how Brexit might impact buying and renting. It’s still too early to make any firm statements, but some analysts are starting to make some predictions about the rental market and what we should expect over the coming years.  An opinion that seems fairly common at the moment is that rental supply will remain at similar levels as Britain prepares for life outside the EU. Brexit and Housing Supply / Demand A report has found that two thirds of letting agents are not expecting supply, demand or rental costs to change that much in the immediate aftermath of Brexit. In the future demand may start to fall, as prospective international tenants choose to go elsewhere, but for the most part prices should stay around the same levels we’re seeing today. Elsewhere a quarter of the agents surveyed say that Brexit will cause upward pressure on rental costs, as landlords will be looking for a greater return on their investments. Brexit and Buy-To-Let Mortgages Buy-to-let mortgages have been getting increasingly difficult for landlords to obtain, with lenders continuing to reduce the amount that they are prepared to lend in relation to rental income. However there is some hope that Brexit may actually help the sector, as house prices could fall faster than rent and landlords’ yields would rise. That wouldn’t help their existing properties but it could provide some much-needed relief if they wanted to add to their portfolio. Brexit and Housebuilding Other industry experts say that housebuilding levels will take a hit, and that some property deals that were in the pipeline are now being cancelled following Brexit. If this is the case and fewer homes are… ## No Letting Go Wins Bronze in Lettings Agency Supplier of the Year 2016 Awards URL: https://nolettinggo.co.uk/blog/no-letting-go-wins-bronze-in-lettings-agency-supplier-of-the-year-2016-awards/ Published: 2016-06-14 Categories: Lettings, No Letting Go Team, Property Inventory Management We are very pleased to announce that we have been accredited with the Bronze award for Supplier of the Year in The Times and Sunday Times Lettings Agency of the Year 2016 Awards. This is an honour as… We are very pleased to announce that we have been accredited with the Bronze award for Supplier of the Year in The Times and Sunday Times Lettings Agency of the Year 2016 Awards. This is an honour as we were not only competing with inventory businesses but with all types of suppliers including compliance, maintenance and software companies. This award is the only one of its kind which focuses solely on Lettings. We have been commended in this category for offering an exceptional standard of inventories and reports to both agents and property management companies alike. Those who carry out our reports have been hailed as ‘highly qualified and reliable’ while the reports themselves are praised for their capability of being able to endure extensive inspection. Stopping Disputes at Their Source The rate of disputes over our reports is virtually non-existent. This is a direct result of our training academy which has also been applauded for its proactive approach to dismantling the opportunity for disputes at their source. Our training academy offers residential courses on inventory management and a mentoring scheme which has been set up by our highly experienced Training Director. Don’t just take our word for it Client feedback has proven that the vast majority of our clients agree with all statements. We have scored exceptionally well on referrals and our ability to understand what our clients want to achieve for their landlords and tenants. If you want to find out for yourself why our service is so highly revered, don’t hesitate to get into contact with us here. ## My Deposit Is Not Protected: What Can I Do? URL: https://nolettinggo.co.uk/blog/my-deposit-is-not-protected-what-can-i-do/ Published: 2016-06-09 Categories: Landlords The most important thing of all to remember when it comes to deposits is that it is your money – every last penny of it. Which is why it is of such importance to ensure that your deposit is protect… The most important thing of all to remember when it comes to deposits is that it is your money – every last penny of it. Which is why it is of such importance to ensure that your deposit is protected, which means making sure your landlord places it in an appropriate scheme. This must happen within 30 days of the deposit being given to the landlord, otherwise they may be liable for compensation payments to you worth one to three times the deposit’s total value. Three Deposit Schemes There are currently three qualifying deposit protection schemes in the UK, which are as follows: Deposit Protection Service (Custodial and Insured) MyDeposits - including deposits that were held by Capita Tenancy Deposit Scheme At the beginning of your tenancy, it is of the utmost importance to carry out a full UK flat inventory, as a means by which to establish the basis for the deposit you’ll be handing over. While it’s perfectly possible to pay a deposit by way of other items – jewellery, a car, personal belongings etc. – these cannot be protected by any of these schemes. It is therefore recommended that only cash be used when paying deposits. When Your Tenancy Ends At the end of your tenancy, you landlord has 10 days within which to return your deposit, after you have come to an agreement on how much will be returned. If you do not agree to any deductions the landlord proposes, you can dispute the arrangement and your deposit will remain protected by the chosen scheme until you come to an agreement. If Your Landlord Doesn't Protect Your Deposit It is a requirement for landlords to appropriately protect deposits, though research suggests this often isn’t the case. Chances are you won’t know for sure unless you carry out… ## Lodgers Deposit Rules: Negotiating the Return URL: https://nolettinggo.co.uk/blog/negotiating-the-return-of-lodgers-deposits/ Published: 2016-06-01 Categories: End of tenancy, Landlord advice, Lettings, Property Inventory Management, Property Rental Need to return a lodger deposit? From comprehensive check-in inventories, to knowing your rights, we've got some advice on how to ensure things go smoothly. The subject of lodger deposits has always been one of a great many grey areas for both landlords and tenants. Given the fact that every penny of the deposit money technically belongs to the tenant or lodger, and that deposit disputes can take time and money, it is in everyone's best interest to ensure both sides fully understand their rights and obligations. From carrying out a comprehensive check-in inventory at move in, to knowing your rights as a landlord, letting agent or lodger - we explore how to negotiate the return of the lodger deposit.   What is the Difference Between a Lodger and a Tenant? The difference between a lodger and a tenant is: A tenant pays rent and lives in a property you own but do not live in A lodger lives in the same property as you and pays rent Negotiating the return of a deposit if you are a lodger, living in student halls or living at the same property as your landlord is a slightly different process to that of the standard rental property tenant. The most important difference in regard to rights, is that landlords and letting agents are not required to place a lodger deposit into a deposit protection scheme. In comparison, lodger agreements are called licenses rather than tenancy agreements and landlords are legally permitted to give a reasonable notice period anywhere from 14 days to 28 days. The time period should be set out in the original license and agreed upon by both landlord and lodger.   How Much Is A Deposit? A standard lodger’s deposit tends to be one month’s rent. However, this isn’t fixed and some landlords and letting agents demand up to 6 weeks.   Negotiating the Return of a Lodger Deposit: First Steps When the time comes… ## Is Airbnb Fuelling Illegal Subletting? URL: https://nolettinggo.co.uk/blog/is-airbnb-fuelling-illegal-subletting/ Published: 2016-05-16 Categories: Property News, Property Rental While it certainly provides an important and popular service, Airbnb is nonetheless proving to be something of a headache for quite a few landlords. A growing number of landlord inventory services in… While it certainly provides an important and popular service, Airbnb is nonetheless proving to be something of a headache for quite a few landlords. A growing number of landlord inventory services in the UK are expressing concern over just how many tenants up and down the country are turning to Airbnb as an easy approach to illegal sub-letting. By effectively allowing anyone with an Internet connection to advertise their dwelling in part or in full as available for rent by others, Airbnb has transformed the way the world approaches seeking and selecting temporary accommodation.  The only problem being that in a growing number of instances, tenants who do not have the right or the permission to do so are using Airbnb to sub-let the properties they are living in, as a means by which to make a profit. In doing so, they are not only breaching the terms of their tenancy agreements, but may also be invalidating any and all insurance of the building and putting the landlord in a position where they themselves may be in breach of their own mortgage terms. A Growing Problem Far from a rare or unlikely scenario the average landlord may find themselves facing, evidence suggests that cases of illegal sub-letting by way of Airbnb and similar services are on the up across the United Kingdom. The vast majority of landlords and largely every rental inventory service in the country is aware of at least a handful of instances where properties in their area or under their control have at one time or another been illegally sub-let by tenants. On the whole, Landlord Action reports that over the course of the past year alone, illegal sub-letting by rental tenants has increased more than 300%. A recent episode of ‘Nightmare Tenants, Slum Landlords’ on Channel… ## Infographic – Generation Rent: Landlord vs Millennials URL: https://nolettinggo.co.uk/blog/infographic-generation-rent-landlord-vs-millennials/ Published: 2016-05-05 Categories: Property News, Property Rental What do millennials think about the current housing situation? No Letting Go understands the risks and challenges facing 'Generation Rent'. What do millennials think about the current housing situation? With this infographic - Open Property Group help us better understand the risks and challenges facing the 'Generation Rent'. If you're a landlord, tenant or agency feeling the stress of inventories, contact No Letting Go to see how we can remove the strain. ## The Home of the Future – Courtesy of the Internet of Things URL: https://nolettinggo.co.uk/blog/the-home-of-the-future-courtesy-of-the-internet-of-things/ Published: 2016-04-13 Categories: Property News What will homes of the future look like? In the future, everything from lighting to heating to hot water to entertainment will be automated. Technology has already done a lot to transform domestic living, just as the Internet has changed the way the world works in almost every respect.  Nevertheless, we have really only just begun to scratch the surface of what’s to come – perhaps much sooner then you realise. The Internet of Things Far beyond a means by which to access entertainment, do business and communicate with others, the Internet is slowly but surely working its way into everyday life.  You can already switch your home lighting and hot water on and off from anywhere in the world, but aside from these kinds of minor conveniences, the Internet of things still has quite a way to go. But as far as the fair few visionaries are concerned, it really won’t be long before living lives as we live them today will seem borderline archaic. The Intelligent Home Why? Well, it all comes down to the fact that while technology as it stands today is impressive enough, it is for the most part passive. By contrast, years down the line we can expect to see more intelligent technology entering our lives in our homes than ever before. Roughly translated, technology will play an active role in enhancing and simplifying our lives, without having to be prompted. In the home of the future, everything from lighting to heating to hot water to entertainment and so on will be intelligently automated and manageable with little to no human interaction. Our homes will actively and constantly monitor, record and analyse the way we live our lives and our day to day habits, ultimately enabling them to pre-empt our needs, our wants and our regular activities. The kind of technology able to read and accurately interpret facial expressions and body language already exists – it is only… ## What’s New For Landlords? URL: https://nolettinggo.co.uk/blog/whats-new-for-landlords/ Published: 2016-02-22 Categories: Property News As of February 1st this year, landlords up and down the United Kingdom found themselves lumped with a pretty sizeable load of newly-assigned responsibilities. For the first time, and for the indefini… As of February 1st this year, landlords up and down the United Kingdom found themselves lumped with a pretty sizeable load of newly-assigned responsibilities. For the first time, and for the indefinite future to say the least, it is now entirely the responsibility of landlords to ensure that their tenants are in fact legally entitled to rent their properties. Known as the ‘Right to Rent’ rule, no longer are landlords able to in any way turn a blind eye to the legality of their tenants’ residency in the United Kingdom. Unsurprisingly, the change ruffled more than a few feathers across the country. Many a landlord and national inventory company alike responded quite strongly to the newly-imposed responsibilities, suggesting that it paves the way for landlords to be punished unfairly when dealing with dishonest tenants. Nevertheless, it’s a change that’s only just come into effect and isn’t going anywhere in the near future, so it’s crucial to comprehensively understand what responsibilities now fall with landlords. Guidelines for Tenants One plus point from the landlord’s perspective is the fact that the government has recently published an updated How to Rent guide, which was created to help tenants better understand both sides of the deal. It may assist in the on-going battle against unscrupulous landlords, while at the same time helping tenants understand their obligations. Whether working alone or in conjunction with landlord inventory services UK, the change basically makes it the duty of the landlord to check their tenants’ right to rent before allowing them to move in. It’s a means by which to enhance the government’s efforts to gain better control over illegal immigration, making it difficult for illegals to find places to live. And in any instances where landlords are found to be housing illegal immigrants without having carried out… ## Are You Flat-Sharing? 5 Questions to Ask a Potential Housemate URL: https://nolettinggo.co.uk/blog/are-you-flat-sharing-5-questions-to-ask-a-potential-housemate/ Published: 2016-02-10 Categories: Property Rental Renting with a housemate can be a tricky proposition if the person you intend to live with is not a close friend or family member. And even at that, it is easy to quickly become enemies if housemates… Renting with a housemate can be a tricky proposition if the person you intend to live with is not a close friend or family member. And even at that, it is easy to quickly become enemies if housemates are not on the same page. Before you agree to live with someone on a long-term basis, be sure to take the necessary steps to protect yourself. Those steps include interviewing any and all potential candidates. Here are five questions to ask every potential housemate: 1. What is your current housing situation and why are you planning to move? Most people looking to move are doing so because of work or life changes that are completely legitimate. Others are moving under less desirable circumstances: they are unemployed, they were forced to leave their previous housing arrangement, they could not pay the mortgage, etc. It is always a good idea to know as much as possible about the housing history of potential candidates so that you don't end up supporting a stranger. It is no different than getting typical flat inventory in the UK. 2. What is your current employment situation and history? Anyone you choose as a housemate should have steady employment that pays well enough for that person to cover his or her share of the rent and common expenses. Be wary of potential candidates who seem to change jobs every four or five months. Hopefully, you can find someone with a stable employment history and fairly dependable income. Otherwise, you would again have the potential of supporting a complete stranger in the future. 3. Will you agree to check-in and check-out? Local property inventories are commonplace among landlords with large property portfolios. If you are renting from a landlord with a smaller portfolio, a property inventory may not be included.… ## Property Redress Scheme First Agent Workshop URL: https://nolettinggo.co.uk/blog/property-redress-scheme-first-agent-workshop/ Published: 2016-01-27 Categories: Lettings The Property Redress Scheme (PRS) is holding its first Agent Educational Workshop at The Strand Palace Hotel in London on Wednesday 16 March. The morning workshop will give agents a chance to get adv… The Property Redress Scheme (PRS) is holding its first Agent Educational Workshop at The Strand Palace Hotel in London on Wednesday 16 March. The morning workshop will give agents a chance to get advice and guidance on essential industry topics. Speakers include Paul Shamplina from Landlord Action, member of the PRS Advisory Council and known for the Channel  5 programme “Nightmare Tenants, Slum Landlords”. He will cover what an agent can do to retain a landlord when a tenancy goes wrong. The workshop also gives delegates a chance to benefit from the experience of Sean Hooker, Head of Redress at the PRS and a guest on BBC Breakfast as an adviser on property matters. Sean will talk about effective complaint handling covering how you deal with a complaint can have a massive impact on how quickly and successfully it is resolved. Inventories are also an important part of any successful letting business. Our CEO & Co-Founder - Nick Lyons - gives tips on best practice to offer the highest quality letting inventory services available and demonstrates Kaptur – the latest property information collecting tablet technology. Finally, Suzy Hershman, Head of Dispute Resolution at mydeposits, will offer a detailed insight in how to provide quality evidence for disputes relating to tenancy deposit protection schemes. From 1st April mydeposits will offer free custodial tenancy deposit protection in addition to its popular insurance-based tenancy deposit protection that counts over 3000 letting agent members. For agents, this event is an unmissable opportunity to get expert advice and network with key industry players. For Members of the PRS the cost is only £40, while non-members fee is £60. There is limited availability of spaces but PRS Members can bring a friend at the Member price. Refreshments including lunch are provided and all delegates will receive… ## 5 Common Landlord Mistakes (and How to Avoid Them) URL: https://nolettinggo.co.uk/blog/5-common-landlord-mistakes-and-how-to-avoid-them/ Published: 2016-01-19 Categories: Landlords The buy-to-let market continues to be one of the hottest investment markets in the UK. People are purchasing properties and building portfolios in anticipation of providing the kind of retirement the… The buy-to-let market continues to be one of the hottest investment markets in the UK. People are purchasing properties and building portfolios in anticipation of providing the kind of retirement they would never get from a pension. But as with any other investment, becoming a landlord also means added responsibility. There are mortgages to pay, tenants to deal with, and a myriad of maintenance and upkeep issues. If you don't know what you're doing, being a landlord could become a nightmare. Here are five common mistakes landlords make along with ways to avoid them: 1. Failing to Properly Screen Potential Tenants Tenants are the lifeblood of any property portfolio. The last thing a landlord needs are tenants who do not pay their rent or who abuse property with very little discretion. A good way to end up with these kinds of tenants is to fail to screen potential candidates correctly. Screening is an absolute must. One of the best ways to do this is to use a letting agent. Letting agents are experts at tenant screening, and they have access to certain tools that make it easier to discover questionable rental histories and other potential problems. Using a letting agent is well worth the money spent. 2. Failing to Have a Property Inventory in Place There are companies that provide national property inventory checks for landlords at very reasonable prices. Yet some landlords fail to take advantage of this. By failing to have a property inventory in place, those landlords are taking a big risk in assuming that tenants will take good care of the property throughout their tenancy. The solution to this mistake is very simple: work with a local or national inventory company to do a complete inventory of your property. Furthermore, utilise a check-in and check-out at… ## 10 Worst Things About Renting URL: https://nolettinggo.co.uk/blog/10-worst-things-about-renting/ Published: 2016-01-07 Categories: Property Rental Everybody needs a home, right? Some purchase, others rent, and still others are content to live with family for the rest of their lives. It's all good. Well, mostly anyway. Every housing arrangement… Everybody needs a home, right? Some purchase, others rent, and still others are content to live with family for the rest of their lives. It's all good. Well, mostly anyway. Every housing arrangement has its pros and cons to deal with. Where renting is concerned, there are some unique advantages and disadvantages that only renters are familiar with. From noisy neighbours to an uncooperative landlord, renters do have to stay on their toes. Here are the ten worst things about renting you may already be familiar with: 1. Absentee Landlords Landlords are known to use all kinds of professional services to make their lives easier. They include letting agents, property management companies, and rental inventory services. UK landlords may utilise such services but still pay close attention to their properties. The same cannot be said for foreign landlords. Those who are not based here tend to be absentee landlords who do not necessarily put a lot of time and effort into the properties. 2. Risking Your Deposit Few things are as frustrating to renters than having to fight to get the deposit back at the end of a tenancy. Disputes over deposits arise from disagreements over the condition of the property at the start and end of the lease. Renters can protect themselves by insisting on both a check-in and check-out. The landlord can contract with a flat inventory company to handle the details. 3. Limited Decorating Freedom Landlords understandably want to limit the number of physical changes made to their properties so as to keep their maintenance and remodelling expenses as low as possible. But this often translates into limited decorating freedom for tenants. Therefore, renters have to be very creative in order to decorate without running afoul of the landlord's property inventory check. 4. Potentially Obnoxious Neighbours If… ## Christmas Decorations That Will Not Dent Your Deposit URL: https://nolettinggo.co.uk/blog/christmas-decorations-that-will-not-dent-your-deposit/ Published: 2015-12-07 Categories: Lettings, Property Rental Who among us does not appreciate the beautiful lights and festive decorations of Christmas? If you are the kind of person who likes to decorate for the holidays, this is the time of year when your cr… Who among us does not appreciate the beautiful lights and festive decorations of Christmas? If you are the kind of person who likes to decorate for the holidays, this is the time of year when your creative juices can begin flowing. But wait. What if you rent a flat rather than owning your property, meaning that you have to consider flat rental inventory? Decorating for Christmas can be a bit more iffy. Before you begin putting up the fairy lights and stockings, take a look at your lease agreement to see what it says. The agreement may include restrictions about how you can attach things to the walls; it might even stipulate whether or not you can bring a living pine tree into your residence. Once you know your restrictions, you have a good idea how to proceed and can rest in the knowledge that your property inventory checks will be okay at the lease’s end. Artificial Christmas Trees Smaller, artificial Christmas trees make it possible for you to have a tree without running afoul of restrictions on the living variety. What's more, today's artificial trees look more realistic than ever before. Many of them even come with fairy or berry lights already strung within the boughs and branches. You can easily add plastic and paper ornaments that are easy on the budget and much more safe than glass. Choose LED Lights Anyone planning to use holiday lighting in a rented property should seriously consider using LED lights. LED technology uses considerably less electricity and significantly reduces the risk of fire hazard. As always, make sure to read and understand the instructions that come with your light sets so as to not overload electrical sockets. You can hang lights from curtain rails or attach them to larger furniture pieces. This… ## Top tips for Property Investors & Landlords URL: https://nolettinggo.co.uk/blog/top-tips-for-property-investors-landlords/ Published: 2015-11-25 Categories: Landlords, Property Rental The property market has become an obsessive past time in Britain. Speculative musings can be found on nearly every news source asking the question, 'What will happen next?'Here are the 6 things every… The property market has become an obsessive past time in Britain. Speculative musings can be found on nearly every news source asking the question, 'What will happen next?'Here are the 6 things every landlord should check before buying an investment home: 1. Research the local area From local amenities to nearby parks and playgrounds, the area the property is located in can prove to be a real asset to the home, or can be a deterrent. Look into things like the ratings and ability to get into the local schools, the amount of the council tax, the ability to get a take away, and even the flight paths. If you aren’t familiar with the area it makes it hard to know if there are planes which fly overhead or if your tenant would be able to enrol their children in the local school. 2. Research the commute A stressful commute has been known to cause all sorts of frustrations including higher blood pressure, higher cholesterol and increased anxiety. Investing in a property near public transport or a reliable trainline can increase the appeal of the home, because of the location. Having knowledge of the ease of transport from the property can be a big USP when attracting tenants or future buyers. 3. Don’t forget to think about what a tenant wants It is imperative that you look at investing in a property which will be for the type of tenant you’d like to have. If you are interested in students consider a property near a university. If you are interested in attracting a young professional in London consider a property near a central line. 4. Mind your budget Purchasing the property is only one financial aspect of this investment. It’s important to consider not just the price of the mortgage,… ## New Smoke Alarms Installation & Inspection Service URL: https://nolettinggo.co.uk/blog/new-smoke-alarms-installation-inspection-service/ Published: 2015-09-30 Categories: Property News New Smoke and Carbon Monoxide Legislation 2015 for England, comes into effect on 1st October which means that landlords of residential properties must have smoke alarms fitted on every floor and carb… New Smoke and Carbon Monoxide Legislation 2015 for England, comes into effect on 1st October which means that landlords of residential properties must have smoke alarms fitted on every floor and carbon monoxide alarms in any room with a solid fuel burning appliance. To support landlords and letting agents, No Letting Go has launched an inspection and installation services across its 50 regional offices. These regulations cover all private rented properties not just new tenancies which are let on assured shorthold tenancies and is retrospective. Nick Lyons, CEO of No Letting Go, says "with the enormous and somewhat challenging task agents and landlords now have with which to meet the requirements of the new legislation, we have launched a fully insured and audited inspection and installation service both as a standalone service or combined with our current inventory or check out , to help agents and landlords across the UK comply with the legislation." By providing this service No Letting Go will test, register and record all existing alarms, replace batteries and/or install new alarms where necessary. All information will be recorded in a report and on our web base system, accessible 24/7 providing a full audit trail to ensure agents and landlords meet these latest legislative requirements. Check for details of your local office here, call our head office on 0203 1264 409 or e mail us at alarmcompliance@nolettinggo.co.uk. ## TDS – The Dispute Service Annual Review 2015 URL: https://nolettinggo.co.uk/blog/tds-the-dispute-service-annual-review-2015/ Published: 2015-09-17 Categories: Property News The Tenancy Deposit Scheme (TDS) – the government approved deposit protection scheme for landlords, agents, and tenants in the UK – today announced the value of deposits protected has grown by £… The Tenancy Deposit Scheme (TDS) – the government approved deposit protection scheme for landlords, agents, and tenants in the UK – today announced the value of deposits protected has grown by £100m from last year, to over £1.3bn and a 25% increase in deposit disputes, to 11,900. The TDS figures show that 19.2% of all disputes raised resulted in 100% pay-outs to tenants; 19.8% of all disputes raised by landlords or agents resulted in 100% pay-outs to them; while in the remaining 61% of cases saw the disputed money split between the parties. Most of the disputes in England and Wales were about cleaning (58%), followed by damage (52%), redecoration (32%), gardening (17%) and rent arrears (10%). It is worth noting the average amount of money disputed in cases across England and Wales was £831 – Our average inventory costs only 10% of this value; isn’t it worth considering a professional inventory service? You can avoid the trend of increasing tenancy disputes with leading inventory provider No Letting Go: with an incredibly successful track record, we are the largest and most respected property inventory company with over 40 offices throughout the UK. Call us today for enquires 01322 555128. ## Smoke Detector & Carbon Monoxide Detector Regulations URL: https://nolettinggo.co.uk/blog/smoke-detector-carbon-monoxide-detector-regulations/ Published: 2015-09-10 Categories: Property News, Property Rental Landlords will be required by law to install working smoke and carbon monoxide alarms. Landlords who fail to comply will be fined up to £5,000. On 11 March 2015 Housing Minister Brandon Lewis announced that landlords will be required by law to install working smoke and carbon monoxide alarms in their properties. The draft legislation says: A relevant landlord in respect of a specified tenancy must ensure that during any period beginning on or after 1st October 2015 when the premises are occupied under the a smoke detector is equipped on each storey of the premises on which there is a room used wholly or partly as living accommodation (this includes bathrooms, toilets halls and landings) a carbon monoxide detector is equipped in any room of the premises which is used as living accommodation and contains a solid fuel burning combustion appliance; and (b) checks are made by or on behalf of the landlord to ensure that each prescribed detector is in proper working order on the day the tenancy begins if it is a new tenancy. With just three weeks to go, the draft Regulations have still not been approved by Parliament and, on Monday 7th September, the House of Lords threw them out and demanded it should debate them. A week later - on Monday 14th September - Parliament has finally approved the Smoke and Carbon Monoxide Alarm (England) Regulations 2015. The deadline is October 1st and local authorities will fine landlords who fail to comply up to £5,000. Aside from the impending legislation, as part of our standard service No Letting Go now offer smoke detector and carbon monoxide testing at the point of inventory and checkout. We always strive to provide the best service possible by raising our standards and ensuring the health & safety of all our clients, that's why we recommend that you buy and install alarms in your properties. For more information call: 01322 555128 or email: info@nolettinggo.co.uk… ## Getting Clear on Legionella Risk – Webinars for Landlords & Letting Agents from No Letting Go URL: https://nolettinggo.co.uk/blog/getting-clear-on-legionella-risk-webinars-for-landlords-letting-agents-from-no-letting-go/ Published: 2015-06-30 Categories: Legionella No Letting Go is hosting webinars to help landlords and letting agents with the legalities and practicalities of assessing legionella risk. No Letting Go is hosting a series of free webinars to help landlords and letting agents get to grips with the legalities and praticalities of assessing legionella risk in residential rental properties. Following the launch of its Legionella risk reporting service earlier in the year, Gary Claven, No Letting Go’s operations manager said, “We were surprised at how much confusion there was in the market place about compliance and the whole risk assessment process. We decided that a series of interactive webinars would be a good way for people to get concise and accurate information first hand. Karen Morris, Lettings Manager for Hunters in Wokingham said, “I now have a thorough understanding of exactly what our obligations are around Legionella risk; the webinar really clarified things for me.” Stacey George, Lettings Manager of Hunters, St Leonards on Sea added, “I’ve been able to put together a really good document for the team, we can now confidently answer any questions surrounding Legionella. We know exactly what we need to do and what records need to be kept.  It was also good to get an understanding of what is involved in the assessment process, how risk is calculated and reported.” Potentially fatal, around 550 cases of Legionella are reported each year. It’s thought that the numbers could be as high as 180,000; detection levels are low as it is not usually tested for and the disease presents with pneumonia-like symptoms. For more information and to register for the webinar programme please contact Gary Claven direct on 07475 526111, email garyclaven@nolettinggo.co.uk or visit www.nolettinggo.co.uk ## Top Safety Accreditation for No Letting Go URL: https://nolettinggo.co.uk/blog/top-safety-accreditation-for-no-letting-go/ Published: 2015-06-25 Categories: Property Inventory Management We're happy to announce that we have been awarded accreditation from Safecontractor for our commitment to achieving excellence in health and safety. Safecontractor is a leading third party accredita… We're happy to announce that we have been awarded accreditation from Safecontractor for our commitment to achieving excellence in health and safety. Safecontractor is a leading third party accreditation scheme which recognises very high standards in health and safety management amongst UK contractors. The company’s application for Safecontractor accreditation was driven by the need for a uniform standard across the business. “No Letting Go understands the importance of taking risk management seriously with regard to our clients, their clients and our personnel. We are constantly striving to continuously improve the standards of property reporting and ensure the health & safety of all our stakeholders”, said Nick Lyons, No Letting Go’s CEO. Safecontractor accreditation will enhance the company’s ability to attract new contracts and its commitment to safety will be viewed positively by its insurers when the company liability policy is up for renewal. Safecontractor is applicable to most sectors although it is particularly relevant to food manufacture, property, facilities management, retail and leisure sectors, all of which are big users of contracted services. John Kinge, technical director of Safecontractor said, "Major organisations simply cannot afford to run the risk of employing contractors who are not able to prove that they have sound health and safety policies in place." "More companies need to understand the importance of adopting good risk management in the way that No Letting Go has done. The firm’s high standard has set an example which hopefully will be followed by other companies within the sector. Safecontractor plays a vital role in supporting our clients in meeting their compliance needs, whilst working with their contractors as they progress through the accreditation process.” Under the Safecontractor scheme, businesses undergo a vetting process which examines health and safety procedures and their track record for safe practice. Those companies meeting the high… ## London – Brighton Bike Ride for the British Heart Foundation URL: https://nolettinggo.co.uk/blog/london-bike-ride-british-heart-foundation/ Published: 2015-06-23 Categories: No Letting Go Team The London to Brighton Bike Ride on 21st June meant that No Letting Go could showcase our finest athletes’ talents over the gruelling 54 mile charity event, which saw us raise an impressive £1000… The London to Brighton Bike Ride on 21st June meant that No Letting Go could showcase our finest athletes’ talents over the gruelling 54 mile charity event, which saw us raise an impressive £1000 for the British Heart Foundation. Nick, Jennie, Gary (Head Office), and Satinder (Docklands) all joined the other 22,000 cyclists on the ride from Clapham Common down to Brighton sea front, being led by foundation ambassador Pippa Middleton in order to help the British Heart Foundation fund its research into coronary heart disease. This is one of the UK’s biggest killer diseases and just makes the efforts put in by the team all the more heroic. The team started at separate points of the race, with Satinder unfortunately being the “lone wolf” of the four, but all were reunited at the end to be greeted by their children. No doubt they have all made their families very proud. The amount of money raised means we need to give the team members tremendous congratulations on their selfless fundraising activities, well done! ## Franchisee Focus: Meet David Pulford from the North Liverpool Branch URL: https://nolettinggo.co.uk/blog/franchisee-focus-meet-david-pulford-from-the-north-liverpool-branch/ Published: 2015-06-19 Categories: Franchise David Pulford is one of our newest franchisees. Having spent some time with Tony Mundella and going out on a few jobs with Phil Harris in the Black Country, David took the plunge and joined No Lettin… David Pulford is one of our newest franchisees. Having spent some time with Tony Mundella and going out on a few jobs with Phil Harris in the Black Country, David took the plunge and joined No Letting Go. A highly self motivated and resourceful individual, David has past experience of running his own business. He has been self employed since 1992 and in that time has owned his own restaurant as well as white goods company with three shops. In addition to this, David has rented out the apartments on his shops as well as a HMO house which provides a relevant background for his next adventure with No Letting Go. David has said that he learnt as much from his failures as his successes with regard to previous businesses and it excited to put these lessons to use with his latest venture. The last 18 months have been geared towards finding a viable franchise that could become a real success in the coming years and much deliberation led David to us. With changes to pension regulations, the property market is set to go from strength to strength in the coming years which was one of the factors that swung David’s decision to kick start his own No Letting Go business. ## Head Office Staff Profile: Meet Ann Hepper URL: https://nolettinggo.co.uk/blog/head-office-staff-profile-meet-ann-hepper/ Published: 2015-06-05 Categories: No Letting Go Team Today we would like to introduce you to a relatively new No Letting Go'er, Ann Hepper. Ann handles our Accounts, concentrating on National Account Credit Control. However, our franchisees may well be… Today we would like to introduce you to a relatively new No Letting Go'er, Ann Hepper. Ann handles our Accounts, concentrating on National Account Credit Control. However, our franchisees may well be getting to know her a little better as she also offers assistance to franchisees looking to collect from their own clients. Once we have taken a Purchase Ledger on board, Ann will have a little more time to concentrate on this task. In her spare time, much of Ann's personal life revolves around Rugby. Her daughter plays at an elite level; recently selected for the South East England academy, the next progression is to the England. This means Ann is responsible for chaperoning her daughter around the country, finding sponsors and fund raising for the team. All in a day's work! Enough Rugby for anyone, right? Wrong! Ann is also heavily involved with the social committee for Medway Rugby Club, whether that means organising comedy, casino or music events. With whatever additional time Ann is left with, Ann can be found at her allotment, growing vegetables to feed that hungry back row! Ann was also the guest at Claire and Ben's Comic Relief Wedding, having met and worked with Claire with a previous employer before becoming very close friends. ## Garry Lockwood joins No Letting Go in Sutton & Merton URL: https://nolettinggo.co.uk/blog/garry-lockwood-joins-no-letting-go-in-sutton-merton/ Published: 2015-05-19 Categories: Franchise We're delighted to welcome Garry Lockwood to the No Letting Go family as our newest franchisee who will be developing his business across Sutton and Merton. He first came across NLG having bought and… We're delighted to welcome Garry Lockwood to the No Letting Go family as our newest franchisee who will be developing his business across Sutton and Merton. He first came across NLG having bought and renovated some rental properties in Kent. He used No Letting Go in Gillingham to inventory those properties and was so impressed with the service he decided to investigate taking out a franchise for himself. Garry said,"I was looking for a fresh challenge and having taken the step into property, the inventory business interested me and was a natural extension of that." Garry originally had a career in the field of PR having worked within some of the largest London agencies. He set up his own company a few years ago supporting European tech companies before getting into rental property. Having grown up in Hull and attending University in Wales, Garry has gradually migrated south. Father to a son aged 14, he lives in Sutton with his partner. His guilty pleasure is diving including cave diving; he's not long returned from a three week trip to Mexico indulging this passion. On joining NLG Garry said, "I have been very impressed with the training I have received and before that, when I met Tony and spoke with other franchisees, I got an extremely positive overall impression of the company. I'm very pleased with the level of support, everyone seems very helpful. Sutton particularly has a lot of flats and rental property so I'm hoping I'm going to be kept busy. ## Franchisee Focus: Meet Fiona James from the Leeds North-West Branch URL: https://nolettinggo.co.uk/blog/franchisee-focus-meet-fiona-james-from-the-leeds-north-west-branch/ Published: 2015-05-13 Categories: Franchise, Home Based Business How did you first hear about NLG? What was it that appealed to you about them? The NLG franchise was on a business website called Daltons which I came by in late December 2014. Initially it was the n… How did you first hear about NLG? What was it that appealed to you about them? The NLG franchise was on a business website called Daltons which I came by in late December 2014. Initially it was the name that appealed to me as it's a double negative which is usually a marketing faux pas. I liked the fact that it was counter intuitive so thought the company would be original and open to input from a range of different people and ideas. I've also done property development on a small scale since 2002, so have experience and knowledge of how the sector works. Have you owned your own business before? Yes. I've had a bakery and two retail shops in the early 90s. More recently, over the last 15 years, I've worked as a self employed business consultant and project manager. I’ve been involved in a range of things from sourcing products for TV shopping channels to helping to set up a local branch of Jamie Oliver's Ministry of Food. In the last four years I've worked on the launch and promotion of luxury Alpaca and Mohair coats and jackets from Steiff Schulte in Germany, under the Teddy Bear Coats brand. Obviously taking the plunge into self employment is a big risk, what made you do it? This actually didn’t pose a huge risk for me, having been self employed for a long time and working from my own office at home since 1999. Most of my work has been customer facing and service orientated so I have a wide ranging skill set which is transferable across different industries. You need to be self motivated and self reliant with an attention to detail. It's not just being able to do the job; you need to be able to talk… ## Head Office Staff Profile: Meet Debbie Chapman URL: https://nolettinggo.co.uk/blog/head-office-staff-profile-meet-debbie-chapman/ Published: 2015-05-06 Categories: No Letting Go Team This month we would like to introduce you to Debbie Chapman who works with Lisa and Lorraine in Quality Control & Training. We are not sure how much of an introduction Debbie needs, given that sh… This month we would like to introduce you to Debbie Chapman who works with Lisa and Lorraine in Quality Control & Training. We are not sure how much of an introduction Debbie needs, given that she has been around as long as we have! Debbie was already working with Nick Lyons at the time No Letting Go was formed, so we have to cast our minds back quite a distance for life before the partnership. However, there was certainly life before No Letting Go and Debbie says a highlight was the seven years which she worked at the Brands Hatch Racing Circuit. We’re used to seeing Debbie hard at work every day in the office so she could be excused for enjoying a bit of slow paced relaxation in her own time. As it is, this is very much not the case and instead, Debbie enjoys motorbiking, and gardening as well as working on and holidaying at the Spanish villa which was built five years ago and she has been heavily involved in designing. We asked Debbie if she won the lottery, what is the first thing she would buy? It came as little surprise that her first choice wasn’t your typical response as she would begin by investing in a new cement mixer for the villa! Debbie has given blood a remarkable 53 times and also had the glamorous task of managing the winners’ podium at Brands Hatch, which included organising the champagne and trophies! Photo source: smithsracing.co.uk ## No Letting Go Scores a Hat-Trick in the Manchester Area with Three New Franchisees URL: https://nolettinggo.co.uk/blog/no-letting-go-scores-a-hat-trick-in-the-manchester-area-with-three-new-franchisees/ Published: 2015-04-28 Categories: Franchise We're pleased to announce that we have signed up three new regional franchisees in the Manchester area. Dominic Baines and Dominic Ogbologu have established franchises in South and North Manchester,… We're pleased to announce that we have signed up three new regional franchisees in the Manchester area. Dominic Baines and Dominic Ogbologu have established franchises in South and North Manchester, and Dave Keogh has taken on the franchise for Stockport and Tameside having run a successful publishing business in the property sector based in the States.  Encouraged to return to the UK by his three daughters, who all live in Manchester, Dave said, “I see huge potential for NLG's services in the Stockport area. Being back amongst my daughters and the prospect of building this business, I couldn't be more excited about life right now." Dominic Baines who has taken on the franchise for Manchester South worked in banking then following a redundancy he secured a job within Manchester University's Accommodation team and started to explore franchising. His work experience whetted his appetite for a business in the property sector giving him an understanding solving problems from both a tenant and landlord's perspectives. And last but not least, Dominic Ogbologu joins the No Letting Go network with a franchise in North Manchester.  Dominic came to the UK almost 10 years ago with a background in surveying and architecture.  Following further studies he worked in consultancy and property valuations.  Dominic said, “I love the property sector and taking on my own business venture I feel that I am more able to drive my own future and fulfill my potential.” ## No Letting Go Staff Profile: Meet Kelly Ives URL: https://nolettinggo.co.uk/blog/no-letting-go-staff-profile-meet-kelly-ives/ Published: 2015-04-21 Categories: No Letting Go Team Today we get to know better Kelly Ives,  the CRM Assistant here at No Letting Go, who joined the team in August 2014. She works closely alongside Jenny, our Account Manager, helping with the job boo… Today we get to know better Kelly Ives,  the CRM Assistant here at No Letting Go, who joined the team in August 2014. She works closely alongside Jenny, our Account Manager, helping with the job booking in the central area, dealing with bookings and answering queries from clients. It’s a highly versatile role and the two work brilliantly as a team to deliver on all manner of requests. Prior to working with us, Kelly worked as the Academy secretary for Gillingham Football Club. Hardly a life-long fan, Kelly didn’t even know there was a football club in Gillingham until going for a job near her hometown of Walderslade! She spent six years with the club until choosing to move closer to London with her boyfriend and seven year old son, Lucas. Gillingham’s loss was our gain as this brought Kelly into contact with No Letting Go, where she has added a lot of fun and strength to our team. No longer needing to support Gillingham, and outright refusing to accompany her Millwall boyfriend’s trips to the Den(!), Kelly and her family enjoy making the most of local farms and zoos with Lucas and plenty of gigs and music festivals on the odd occasion that they are off parent duty. Fun fact: Kelly was with Gillingham on their victorious Wembley trip as they pushed for promotion in 2009. ‘It was all down to me’ Kelly assures us! Photo source: telegraph.co.uk ## No Letting Go Breaks New Ground with the Launch of New Inventory Tablet Technology URL: https://nolettinggo.co.uk/blog/no-letting-go-breaks-new-ground-with-the-launch-of-new-inventory-tablet-technology/ Published: 2015-03-25 Categories: Property Inventory Management No Letting Go will launch its new tablet technology Kaptur, at this month’s ARLA Conference and Exhibition; the first inventory management services provider to have developed its own tablet softwar… No Letting Go will launch its new tablet technology Kaptur, at this month’s ARLA Conference and Exhibition; the first inventory management services provider to have developed its own tablet software. Nick Lyons No Letting Go’s CEO said, ‘Developing our own system ensures that the technology is the perfect fit for our clients’ business needs now and in the future. It was the next logical step after developing our user-friendly online Property Inventory Management Software (PIMS). Designed to give complete control over the inventory management process in real-time, I believe it is yet another differentiator that sets No Letting Go apart from other suppliers of inventory management services and is in keeping with our 'leaders in the field' philosophy.” It is easy, simple and does exactly what it is supposed to do but, most importantly, it is integrated into No Letting Go’s PIMS platform. Voice files, photographs, text, disclaimers, signatures are all fully integrated to make life easier. No Letting Go is also making the software available to Agents who want to carry out their own inventories in-house with a white labelling option. Combining services improves efficiency and adds great value for Landlords; Kaptur has features that enable other reporting services to be included, such as No Letting Go’s recently launched Legionella Risk Assessment Reporting. Kaptur will be on show at the ARLA Conference & Exhibition. FInd out more about Kaptur and No Letting Go’s other services by visiting Stand 15 on Tuesday 31 March at the Hilton London Metropole, Edgware Road, London W2 1 JU. ## Millionaire Masterclass: How to Take Your Business to the Next Level URL: https://nolettinggo.co.uk/blog/millionaire-masterclass-how-to-take-your-business-to-the-next-level/ Published: 2015-03-23 Categories: Franchise We have had some time now to reflect on what was a spectacular day to be involved with; months of hard work and planning paid off with the delivery of our Millionaire Masterclass on 18th March. First… We have had some time now to reflect on what was a spectacular day to be involved with; months of hard work and planning paid off with the delivery of our Millionaire Masterclass on 18th March. Firstly, we must say thank you to the experts who gave us their time to present on Keys to Success, Business Planning & Strategy, Social Marketing & Outreach and fascinating human resource insights. The idea behind the day was to help boost our top franchisees and allow them to take their businesses to the next level, something we hope we have achieved. The day was enjoyed in the beautiful grounds of Warren House and we were delighted with the amount of people who made the effort to come along. The opening key note not only outlined the four factors that will help you achieve success, but how those can be accessed. From tips on identifying the type of person you are communicating with and what they respond best to, to how to ensure you keep a positive mindset throughout, the opening speech could not have created a more motivational and inspirational setting for those who followed. Hopefully our franchisees are all brimming with ideas on how to plan out the coming years of their business, how they will drive interest to their business and raise the brand profile as well as how best to sell once these leads come in. We are incredibly excited to see the difference this will make to franchisees across the country and can’t wait to find out if they have kept their spot as one of our top franchisees for next year’s conference or, whether their invitation has been directed to another franchise who has chosen 2015 as the year to step up their game. The sky really is… ## Immigration Checks started in the West Midlands URL: https://nolettinggo.co.uk/blog/immigration-checks-started-in-the-west-midlands/ Published: 2015-01-29 Categories: Lettings On the 1st December 2014, the Immigration Act 2014 came into effect. Under Section 22 of this act a landlord must not authorise an adult to occupy a property as their only or main home under a reside… On the 1st December 2014, the Immigration Act 2014 came into effect. Under Section 22 of this act a landlord must not authorise an adult to occupy a property as their only or main home under a residential tenancy agreement unless the adult is a British citizen, or EEA or Swiss national, or has a ‘right to rent’ in the UK. Someone will have the ‘right to rent’ in the UK provided they are present lawfully in accordance with immigration laws. Landlords who breach section 22 may be liable for a civil penalty. Landlords have the option to appoint an agent to act on their behalf and where an agent has accepted this responsibility, the agent will be the liable party in place of the landlord (non-compliance with the legislation could lead to a fine of up to £3,000.00) The legislation and civil penalty scheme will be introduced in geographical phases starting with a pilot area of Birmingham, Walsall, Wolverhampton, Dudley and Sandwell from the 1st December 2014. From this date, any adult who wishes to occupy a property as their main/principle home under a residential tenancy will be required to provide their agent/landlord with proof of their ‘right to rent’. Acceptable documentation includes passports and biometric residence permits. In a limited number of cases, such as where tenants don't have their documents due to an ongoing Home Office application, landlords can request a check using the 'right to rent' tool on the website. It is currently proposed that the legislation will rollout nationally in April 2015 (however this is subject to change by the government). The legislation does not require any right to rent check to be carried out for any occupants of tenancies which commenced prior to the 1st December 2014. In brief there are 3 steps in… ## Launching This Month – Legionella Risk Assessment Services URL: https://nolettinggo.co.uk/blog/launching-this-month-legionella-risk-assessment-services/ Published: 2015-01-29 Categories: Property Inventory Management It is recommended that landlords perform a Legionella risk assessment every two years to meet their legal duty in ensuring that the risk of exposure of tenants to Legionella is properly assessed and… It is recommended that landlords perform a Legionella risk assessment every two years to meet their legal duty in ensuring that the risk of exposure of tenants to Legionella is properly assessed and controlled. We are always looking for additional ways to add extra value to our client's services that in turn helps provide a better service to their landlords. Legionella risk assessment makes a lot of sense for us as we have the right skill set to ensure this work is carried out to the highest levels and can in turn be offered in addition to our inventory management services. Outsourcing this activity through us is an efficient and cost-effective way for landlords, agents and property managers to demonstrate they are compliant. We can perform the risk assessment as a separate visit or whilst we are already attending the property for a check-in, check-out or mid-term report allowing for us to offer better overall value. Legionella is a bacteria naturally found in water systems. Whilst the bacteria at low levels do not pose a health risk, under certain conditions, in water storage tanks for example, and in certain temperature ranges, the bacteria can multiply increasing the risk of Legionnaire’s Disease. Risk increases in water systems that are unused for any period of time; making rental properties particularly vulnerable. Legionnaire’s is a potentially fatal disease with flu-like symptoms often mistaken for pneumonia contracted by inhaling bacteria contained in water droplets. We are to provide full checks of the entire water system in residential property including water tanks in lofts, pipes, taps, toilet and shower systems. The risk assessment will indicate whether any action is required on the part of the landlord and if not is a record demonstrating compliance in protecting tenants. Photo sources: bwt-ni.co.uk - housemanwaterhygiene.com ## INFOGRAPHIC: the London Underground and its Impact on Rental Prices URL: https://nolettinggo.co.uk/blog/infographic-the-london-underground-and-its-impact-on-rental-prices/ Published: 2015-01-16 Categories: Lettings, Property Rental How does the price of renting in London change as you travel down the Underground? HomeLet - the UK’s largest referencing firm - put together this infographic to help us understand the importance o… How does the price of renting in London change as you travel down the Underground? HomeLet - the UK’s largest referencing firm - put together this infographic to help us understand the importance of transport links on rental prices. ## No Letting Go Drives Expansion as Rental Market in the UK Goes into Overdrive URL: https://nolettinggo.co.uk/blog/no-letting-go-drives-expansion-as-rental-market-in-the-uk-goes-into-overdrive/ Published: 2014-11-20 Categories: Franchise We're working hard keep up with the demand for our services - says CEO Nick Lyons.  With new franchisees in Bath, West London, Stockport, Manchester and Gloucestershire bringing the number to 43 off… We're working hard keep up with the demand for our services - says CEO Nick Lyons.  With new franchisees in Bath, West London, Stockport, Manchester and Gloucestershire bringing the number to 43 offices, Nick says there has never been a better time to get into property services through a successful franchise network. “Perhaps the saying ‘ an Englishman’s home is his castle’ no longer applies,” says Lyons. “The UK is fast becoming a nation of renters; research indicates that by 2021 renters will outnumber homeowners across the capital and this trend extends countrywide with projections that 39% of the UK’s population will be renting by then.” The market is being further supported by an increase in applications for buy-to-let mortgages, rising a fifth since last year and 3% since June. This continued growth has meant No Letting Go’s services are in great demand, which means potential franchisees have an opportunity to become part of this fast growing sector and capitalise on this trend with the market’s leading brand. “Our tablet based reporting and online inventory management system allows already busy lettings agents and property managers to order and manage property reports online field in real-time whilst maximising profits for the franchisee.  It’s become more important than ever to be able to deliver an efficient, reliable service combined with detailed and accurate reports.  We believe that we are unrivalled in delivering this.” added Nick “For those who are keen to grow a successful business in the property sector the time has never been better to join the No Letting Go network. Exciting times are ahead.” For more information on No Letting Go please contact Gary Claven on 07475 526111 or visit www.nolettinggo.co.uk ## Janine Gehlig Announcement for Liverpool URL: https://nolettinggo.co.uk/blog/janine-gehlig-announcement-for-liverpool/ Published: 2014-10-13 Categories: Franchise, Property Inventory Management We're delighted to welcome Janine Gehlig who is heading up our new branch in Liverpool. Janine has been involved in the property sector since 2008. She has excelled within the sector of construction… We're delighted to welcome Janine Gehlig who is heading up our new branch in Liverpool. Janine has been involved in the property sector since 2008. She has excelled within the sector of construction and property clerking, as well as leasing in the commercial and residential divisions. Janine has extensive inventory experience. She spent four years in South Africa working in the market as well as working with No Letting Go since January 2014. Her achievements have given her an opportunity to set up the Liverpool No Letting Go branch which she is sure to tackle head on. Not only has Janine provided a level of service which is always held up to a high standard, her professional and "always willing to get the job done" attitude ensures the Liverpool No Letting Go branch will succeed. Nick Lyons, Managing Director of No Letting Go added, "The property rental market and subsequently the property services sector is extremely buoyant. Liverpool has become one of the UK's Top 6 rental markets for Landlords, yielding even better returns than London property. Janine will ensure service levels are maintained throughout the area in line with our philosophy of providing a national service that is delivered locally. " For more information please contact Janine Gehlig direct on 07474 736 313 or Gary Claven on 07475 526 111; alternatively visit www.nolettinggo.co.uk. ## No Letting Go Appoints Area Manager for Brighton and East Sussex URL: https://nolettinggo.co.uk/blog/no-letting-go-appoints-area-manager-for-brighton-and-east-sussex/ Published: 2014-10-10 Categories: Franchise No Letting Go has appointed Freddie Chenal as its new Area Manager for Brighton and East Sussex. Freddie joins No Letting Go having relocated to Brighton earlier this year from Cape Town, South Afric… No Letting Go has appointed Freddie Chenal as its new Area Manager for Brighton and East Sussex. Freddie joins No Letting Go having relocated to Brighton earlier this year from Cape Town, South Africa where he spent the past 10 years. During this time he was a leading sales negotiator for Rawson Property Group winning several awards. On joining Freddie said, “I am extremely customer focused and passionate about delivering an exceptional inventory management service to our clients in Brighton and East Sussex. ” Nick Lyons, Managing Director of No Letting Go added, “The property rental market and subsequently the property services sector is extremely buoyant. Brighton is one of the UK’s largest rental markets; 28% of private housing stock is rental property. Based in Brighton Freddie will ensure service levels are maintained throughout the area in line with our philosophy of providing a national service that is delivered locally. ” For more information please contact Gary Claven on 07475 526111 or visit the No Letting Go Franchise website. ## No Letting Go Welcomes New Franchisees in London and Gloucestershire URL: https://nolettinggo.co.uk/blog/no-letting-go-welcomes-new-franchisees-in-london-and-gloucestershire/ Published: 2014-09-05 Categories: Franchise We're happy to welcome two new regional franchisees.  Tarinder Bassi is providing inventory management services to the Ealing and Chiswick area, while Sheridan and Alastair Lines have taken on the… We're happy to welcome two new regional franchisees.  Tarinder Bassi is providing inventory management services to the Ealing and Chiswick area, while Sheridan and Alastair Lines have taken on the Gloucestershire territory including Gloucester, Cheltenham and Stroud. Tarinder brings with him 18 years of experience gained in retail and customer service roles, he said, “my passion for high quality customer service and working closely with people fits well with the ethos at No Letting Go and works to my strength. I have always wanted to own my own business and this franchise ticked all the boxes. I’m very excited about this new opportunity and the potential is presents, learning something new and doing something different.” Alastair and Sheridan Lines run their own successful haulage company and have some property experience through owning rental properties.  Sheridan said, “We are not new to business and as landlords ourselves understand the importance of accurate, comprehensive inventories. The property market is extremely buoyant in our area and we believe that we can really build a strong business. Following No Letting Go's comprehensive training and time spent preparing to launch we have hit the ground running and are already busy. Our first projects have all gone really well.  Our daughter Jacqueline is supporting us with some of the inventory and paperwork and we hope that she will eventually join us full-time.” Nick Lyons, founder of No Letting Go added, “The private rentals market continues to grow rapidly with over 4.1m people renting privately in England and Wales. Since legislation changes in 2007 inventory management services have become one of the most critical rental documents and yet this is still a young market for those providing inventory management services with enormous potential.  With the addition of online technology and inventories routinely being carried out using tablet and mobile devices,… ## What to Expect When Flat Sharing in London URL: https://nolettinggo.co.uk/blog/flat-sharing-london/ Published: 2014-04-11 Categories: Property Rental With the average price of private rental properties in London more than double the rest of the UK, your best bet for securing somewhere to live in the capital is to flat-share. If you have ever been… With the average price of private rental properties in London more than double the rest of the UK, your best bet for securing somewhere to live in the capital is to flat-share. If you have ever been a student living away from home, you will probably be familiar with the concept of flat sharing. If not, it’s basically where two or more people live in a property together, with a private bedroom and shared communal areas. Renting in this way means you get to split the rent, bills, and other costs between tenants, meaning you can actually afford to live in London. Finding a Flat to Share There are flat-shares found right across the capital; however, not all areas may be to your taste or within your price range. The best thing to do when looking for a place to live is to focus on areas close to where you work or study, or areas where commuting costs are reasonable. Commuting around London is not going to be cheap and sometimes paying higher rents within Zones 1 and 2 can work our more cost friendly that living in Zones 5 or 6 and travelling to work or college by public transport. If you want to find out about a particular neighbourhood, the Office for National Statistics website is a good resource. Generally, flat-share rental accommodation is not advertised on typical property websites. However, there are dedicated sites offering plenty of options. Due to the high rate of scams and fraudulent postings, you should probably avoid Gumtree and instead use sites such as Spare Room and Move Flat, both of which are highly reputable. The Inventory Upon securing a new place to live and being ready to move in, you will need to sign an inventory provided by the landlord, which… ## Advice for First Time Landlords URL: https://nolettinggo.co.uk/blog/advice-for-first-time-landlords/ Published: 2014-03-21 Categories: Landlords With house prices rising at their fastest rates since the recession, and the gap between those who can afford to buy and those who cannot widening with each passing month, now is as good a time as ev… With house prices rising at their fastest rates since the recession, and the gap between those who can afford to buy and those who cannot widening with each passing month, now is as good a time as ever to enter the buy-to-let market and become a landlord. The buy-to-let market is an incredibly lucrative one at the moment and, for first time landlords, a venture that can prove very financially successful. However, it is important that you approach it in the right way. Buying-to-let is very different from purchasing your own home and any mortgage taken out with the intention to let must be what is right from a business standpoint. Even if you do not intend on purchasing a property but instead wish to capitalise on demand by renting out a room in your own home, a business mentality is essential. Legal Requirements Whether you are renting a room in your main home or purchasing a buy-to-let property, there are certain legal responsibilities that you must adhere to in relation to tax, health and safety, and tenants. Before venturing in to the market, it is important that you are well aware of your responsibilities. Gov.uk offers this guide on being a landlord and renting out a room, which covers deposit protection schemes, tenancy agreements, possession claims, evictions, and more. Take the time to read each of the sections in the guide and familiarise yourself with what being a landlord requires. Mortgage Advice If you are purchasing a buy-to-let property, it is essential that you think from a business standpoint. A good rental property is not necessarily somewhere that you would like to live yourself, but somewhere that is appealing to a tenant, with good transport links and within close proximity to local amenities. When funding your buy-to-let investment, it… ## Property Inventory: Why It Should Be Considered by both Tenants & Landlords URL: https://nolettinggo.co.uk/blog/property-inventory-why-it-should-be-considered-by-both-tenants-landlords/ Published: 2014-02-12 Categories: Property Inventory Management The landlord/tenant relationship is a common one in the UK, with a reported 3.8 million people living in rented accommodation in England alone. However, while many tenants enjoy a long and prosperous… The landlord/tenant relationship is a common one in the UK, with a reported 3.8 million people living in rented accommodation in England alone. However, while many tenants enjoy a long and prosperous relationship with landlords, there are also those whose association is less than amicable. We’ve all heard the stories about landlords from hell; there are enough of them out there to give landlords everywhere a bad name. Nevertheless, the nightmarish tales do not exist solely on the side of the property owner – there are also stories of tenants from hell, making the landlord’s life misery and ruining a rental property. Most of the issues that occur between both parties in a rental agreement are because of one thing: blame. Landlords blaming tenants for causing damage and tenants insisting damage was pre-existing, it is a common situation; however, it is also one that never has to surface. Playing the blame game pits your word against the word of the other party, the result of which generally ends up being settled in court. A simple document such as a property inventory, though, will instantly eliminate any issue over any aspect of a property. Property inventories for landlords As a landlord, it goes without saying that you want to protect your home, your livelihood. Since 2007 and the introduction of the Tenancy Deposit Scheme (TDS), it has been much harder to do this. The old days of having full control over a deposit are gone – tenants have more rights and they know this. Since the TDS was brought in, tenants are now more willing to challenge the holding of a deposit; some will do it even if they know they are in the wrong. While this can be frustrating, they are well within their rights to do this and they… ## Renting in London: What You Need to Know URL: https://nolettinggo.co.uk/blog/renting-in-london-what-you-need-to-know/ Published: 2014-01-03 Categories: Lettings London is one of the world’s great cities and has something for everyone. Living in this city is an ambition of many people; however, with the cost of buying a home in the capital is more than many… London is one of the world’s great cities and has something for everyone. Living in this city is an ambition of many people; however, with the cost of buying a home in the capital is more than many people can afford; therefore, renting is the best option. However, once you have made the decision to rent, how on earth do you find somewhere suitable? London is a huge city and if you are not familiar with the various boroughs, finding a nice property in a good location can prove virtually impossible. Fortunately, we are here to help, so here’s what you need to know about renting in the capital. Finding a property London has an abundance of houses, flats, apartments, and bungalows available to rent, so you don’t have to worry about finding something that suits your tastes. What is trickier is finding the ideal property in an ideal area; to do this you will need to consider several factors: Time to central London – the chances are you will not find a place right in the centre of the capital, so instead you will need to look for something within close proximity. Transport – driving in London is a pretty stressful task, so you will probably need to look for somewhere that has good transport links. Green areas – life in the city is not for the faint-hearted, so having parks and open spaces close by will be beneficial. Safety – some areas of London have higher crime rates than others. Safety is paramount. Cost – the most important factor. Ideally, you’ll want to find a property that meets all of the above preferences at the cheapest possible price. Recommended locations With those factors in mind, you can narrow down the search to several areas. Highbury North London is… ## You Break It You Pay For It: Student Housing Advice URL: https://nolettinggo.co.uk/blog/you-break-it-you-pay-for-it-student-housing-advice/ Published: 2013-12-03 Categories: Lettings As a student leaving home for the first time the thought of going to live with other students is an exciting one. Living with other like-minded individuals, staying up until the small hours of the mo… As a student leaving home for the first time the thought of going to live with other students is an exciting one. Living with other like-minded individuals, staying up until the small hours of the morning and bonding over Pot Noodles are all part of the student lifestyle and some of the most enjoyable years of your life will be spent in student accommodation. However, living in rented property isn’t all fun and games and it’s important to remember that the house or flat is not owned by you or your fellow students. There are rules that must be adhered to – rules laid out by a landlord when signing a rental agreement and national flat inventory. Getting back your deposit When you move into a rented property, the landlord will generally ask for a deposit. This maybe to the sum of one month’s rent, maybe two months’ rent – either way, you are going to be handing over a significant amount of cash. The idea behind taking a deposit from the landlord’s point of view is that it gives you as the tenant an incentive to look after the house. What it also does is provide the landlord with some financial collateral should any damage show up in the end of tenancy inventory report. To ensure that everyone is able to have their deposits returned without dispute, you should lay down some ground rules before moving in. First, every person living in the property should be clear about the rental agreement and what is and is not allowed. Establish how much rent each individual has to pay and when. It can be a good idea to have each member of the household pay their share of the rent by direct debit, this way everyone can avoid lending money and… ## Trouble with Tenants? How Landlords Can Protect Themselves URL: https://nolettinggo.co.uk/blog/trouble-with-tenants-how-landlords-can-protect-themselves/ Published: 2013-11-06 Categories: Landlords There is a lot said about so-called ‘landlords from hell’; newspapers publish features of bullying landlords and television stations run shows all about the plight of tenants. However, what about… There is a lot said about so-called ‘landlords from hell’; newspapers publish features of bullying landlords and television stations run shows all about the plight of tenants. However, what about the other side of the rental agreement? Tenants can be troublesome too; in fact, there are more disruptive tenants out there than there are bad landlords. There are dozens of articles online advising tenants of their rights and how to protect themselves from landlords, yet there is virtually nothing on how landlords can protect themselves from tenants – how a landlord inventory and insurance can be used to give a property owner protection. In this post, we are siding with the landlord and looking at how you can protect yourself from troubling tenants. Landlord insurance As a landlord renting out a property to tenants is largely based upon trust. While references can be sought and background checks can be done to try to determine the history and character of a tenant, ultimately you put your trust in them to respect the property and look after it during their stay. One of the rights that a landlord must provide a tenant is to allow them to live undisturbed in a property. Unfortunately, the tenant can often abuse this right and your property could be being dismantled without your knowledge. A tenant could be knocking down walls, selling appliances or renting out a spare room without your knowledge. To protect yourself from any such instances, it is advisable to have landlord insurance in place. Given that you must keep a property in a good state of repair at all times, landlord insurance is pretty useful to have anyway – covering you for damages and any rent that is lost due to repairs being carried out. In the event of a dispute with… ## Tenants – Protect You Deposit; Know Your Rights URL: https://nolettinggo.co.uk/blog/tenants-protect-you-deposit-know-your-rights/ Published: 2013-10-09 Categories: Lettings Before renting a property in the UK, the landlord you are dealing with will ask you to pay an up-front deposit. This will usually be to the total of one or two months’ rent. The general reason for… Before renting a property in the UK, the landlord you are dealing with will ask you to pay an up-front deposit. This will usually be to the total of one or two months’ rent. The general reason for taking a deposit is to give the tenant an incentive to look after the property; however, while most landlords are trustworthy, as a tenant, handing over such a large amount of money to someone you don’t know has to be seen as a risk. Therefore, it is essential that you know your rights and responsibilities. Here are some tips on how to protect your deposit when moving into a rental property. Make sure the landlord is a member of a Tenancy Deposit Scheme As of 6 April 2007, all deposits taken by landlords must have been safeguarded by a Government approved Tenancy Deposit Scheme. There are three schemes available and landlords are free to choose which one to use; safeguarding each deposit and informing the tenant of the scheme used within 30 days or receiving the money. Before handing over any money to a landlord or signing any home inventory, UK residents are urged to check that the landlord is part of a Tenancy Deposit Scheme. It is also essential to keep a receipt of payment as evidence. Understand the tenancy agreement Tenancy agreements may seem overly wordy and tedious, but they contain essential information about what you can and cannot do while renting a home. Rental agreements often contain clauses related to the keeping of pets, and certain aspects of the home; if you do not clearly understand these clauses and do not abide by them, you may lose your deposit. Also essential is a full home inventory. UK-wide inventory company services specialise in providing comprehensive reports into the condition of a… ## Are Photos Worth A Thousand Words During Inventory Checks? URL: https://nolettinggo.co.uk/blog/are-photos-worth-a-thousand-words-during-inventory-checks/ Published: 2013-09-03 Categories: Landlords, Lettings Whether you are a landlord or a tenant, letting inventory services in the UK are an essential part of property rental. The idea of an inventory is to catalogue the contents and condition of a propert… Whether you are a landlord or a tenant, letting inventory services in the UK are an essential part of property rental. The idea of an inventory is to catalogue the contents and condition of a property recording details of the home and any items that are included in the tenancy. The compiled report is then used as part of the legally binding contract between landlord and tenant preventing disputes over possible damages between both parties and aiding in a smooth transition from one tenant to the next. Over the years, inventory reports have traditionally been compiled in writing, text still rules the roost; however, as technology advances and many people now have access to cameras in smartphones and tablets, there are an increasing number of landlords incorporating photos into inventories. There is an old saying that ‘a picture is worth a thousand words’ and it’s hard to argue with this; but, can this saying really be applied to property inventory in the UK? Finding the right balance A picture can add a lot to an inventory, and photographs of large areas of damage such as holes in doors, carpet burns, and damage to worktops will go a long way in building a solid case against a tenant. However, when it comes to providing the perfect inventory report, a photo is only worth a thousand words if the right balance is found. According to the Association of Independent Inventory Clerks (AIIC), an overseer of excellence in rental inventory services in the UK, photographs are being used more regularly in inventories. However, they are at the expense of written descriptions and this is leaving landlords exposed to costly disputes with tenants over damage. In many reports, the AIIC has found that photos no bigger than thumbnails are being used as evidence. Naturally,… ## Superstrike v Rodrigues landmark decision in lettings industry? URL: https://nolettinggo.co.uk/blog/superstrike-v-rodrigues-landmark-decision-in-lettings-industry/ Published: 2013-08-27 Categories: Landlords, Lettings, Property Rental By now everyone has heard of the landmark decision of Lord Justice Lloyd on 14 June in a case that has sent shockwaves through the lettings industry. By now everyone has heard of the landmark decision of Lord Justice Lloyd on 14 June in a case that has sent shockwaves through the lettings industry. Put simply, the Court of Appeal decision in Superstrike v Rodrigues states that where an AST started before the advent of the deposit registration regulations but rolled over into a statutory periodic tenancy after 6 April 2007, any deposit should have been registered and prescribed information served. The implications of that decision are significant for the thousands of landlords and their agents who still have statutory periodic tenancies that arose in the months after April 2007. The decision is also a worry for all of those tenants who may have been evicted since then on the basis of an “unlawful” section 21 notice. After all, if the deposit was not registered and prescribed information not served, their landlord was not able to serve a valid section 21 notice to bring the AST to an end. Since April of 2007 official sources suggest that over 1 million individuals have been forced to relocate in circumstances where, thanks to the Superstrike decision, a possession order was made on an invalid section 21 notice. The implication for landlords, managing agents and the judicial system is troubling. It is doubtless causing sleepless nights for those in the Department for Communities and Local Government charged with bringing some order out of the chaos. Accordingly, it will come as no surprise for readers to learn that over the last few weeks there have been a number of meetings at a fairly senior level between representatives of the lettings industry, including ARLA, the principal deposit registration organisations and government officials to map out a way forward. Whether Mark Prisk, the current housing minister, will table new legislation to effectively overturn… ## Landlord won’t make repairs? Here’s some legal advice URL: https://nolettinggo.co.uk/blog/landlord-wont-make-repairs-heres-some-legal-advice/ Published: 2013-08-13 Categories: Landlords, Lettings, Property Rental Mention the word ‘landlord’ to some people and it will yield a reaction of dread or intense anger. Stories of landlords from hell are all too common, and while most are genuine and responsible, a… Mention the word ‘landlord’ to some people and it will yield a reaction of dread or intense anger. Stories of landlords from hell are all too common, and while most are genuine and responsible, a small number of landlords ignoring their legal duties have allowed the few to tarnish the name of the many. If you find yourself in a situation whereby a landlord is refusing to carry out repairs that you feel are his or her responsibility, there are steps you can take. Build a case If a landlord is flat out refusing to do repairs or is ignoring your repeated requests, it may be that you have to take legal action; but before doing this you will need to build a strong case, which requires the help of a home or flat inventory company. An inventory report is generally carried out before a tenant moves into a property and after they move out. However, it is possible to have in-depth reports quarterly, yearly, or at the mid-point in a tenancy agreement. By compiling a report, home or flat inventories can show clear evidence of damage and how a property has deteriorated since a previous report. In addition to this, you should compile your own portfolio of evidence, by taking photographs of required repairs, copies of medical notes showing proof of your health being affected by the problem, receipts for any money spent on trying to fix the problem, and copies of letters sent to a landlord in relation to repairs. While building a case, you should continually write to your landlord about the issue. Contact Housing Standards Team The next step is to contact your local council housing standards team. Housing standards are committed to ensuring all properties within their borough meet acceptable living conditions. Housing standards will… ## How selling the benefits of the local area can pay dividends for landlords URL: https://nolettinggo.co.uk/blog/how-selling-the-benefits-of-the-local-area-can-pay-dividends-for-landlords/ Published: 2013-08-06 Categories: Landlords There's no doubt that the process of finding tenants for your property has been made far easier thanks to the web, but are landlords using online resources effectively to maximise revenue off the bac… There's no doubt that the process of finding tenants for your property has been made far easier thanks to the web, but are landlords using online resources effectively to maximise revenue off the back of increased demand? When it comes to property, location is everything, but often that maxim is never fruitfully applied to the rental market where competition for properties in certain parts of UK ensures that even the most run-down rooms in less-than-desirable neighbourhoods command a battle for occupancy. If you're a landlord, why not try following these 3 simple steps to ensure that increased demand results in increased rent as a result? Step 1: Understand the value that the local area brings to your property No man is an island, wrote the poet John Donne, but equally, no property is either. Understanding how local amenities create demand is key to pricing your rent effectively. Recent research from LSE suggests that a property in the close vicinity of a school rated Outstanding can be worth up to 8% more than those near to merely satisfactory schools. Schools, parks, leisure facilities, open spaces, great pubs and restaurants all act to push up the desirability of an area, and it's only right that properties ticking all the boxes should command a premium. In fact, anecdotal evidence from Savills indicates that even the smallest things can have an impact: homes that have Waitrose as their local supermarket are typically worth 10% more than those with access to other brands. ACTION: Identify all the potential selling points for the local area and try to assess the uplift in value that each one brings Step 2: Prepare an information pack outlining the neighbourhood benefits There's no doubting that property particulars are important, but have you considered providing prospective tenants with an information pack… ## 5 Things every student should know before renting URL: https://nolettinggo.co.uk/blog/5-things-every-student-should-know-before-renting/ Published: 2013-07-31 Categories: Property Rental Leaving the family home to live in rented accommodation as a student is as daunting as it is exciting. The thoughts of a student are generally consumed by studying and socialising rather than the res… Leaving the family home to live in rented accommodation as a student is as daunting as it is exciting. The thoughts of a student are generally consumed by studying and socialising rather than the responsibilities of running a home and living with others. However, the good parts of being a student are definitely made easier if you know your rights and are organised when it comes renting. For the most part, landlords are genuine and caring people that are a joy to deal with, but there also some out there that are not so pleasant and can make your tenancy a misery if you allow yourself to be taken advantage of. To make your rental experience a memorable one for the right reasons, here are five things that every student should know before renting. 1. Landlords are obligated to protect your deposit Since April 6, 2007, landlords have a legal obligation to protect the deposits of tenants under the Tenancy Deposit Scheme. Landlords must safeguard deposits in one of three government schemes and inform tenants as to which scheme they are using within 30 days of receiving payment. 2. Don’t rent without an inventory UK property inventories are provided by specialised inventory services and are designed to monitor the condition of a property and its contents before a tenant moves in and just before they move out. Having an inventory in place helps prevent disputes between landlord and tenant over damages that could result is the withholding of a deposit. If the landlord does not provide you with an inventory to sign, as the tenant you are well advised to compile your own. It is possible to do this yourself using photos and written descriptions; however, using one of the many qualified rental inventory services in the UK will ensure… ## How a landlord should prepare to go on holiday URL: https://nolettinggo.co.uk/blog/how-a-landlord-should-prepare-to-go-on-holiday/ Published: 2013-07-23 Categories: Landlords Summer is here which means its holiday time and a chance to escape the daily stresses and struggles that come with being a landlord. While they may be stereotyped as being a serious bunch, landlords… Summer is here which means its holiday time and a chance to escape the daily stresses and struggles that come with being a landlord. While they may be stereotyped as being a serious bunch, landlords like to have fun just like everybody else, and a summer holiday is one of the few times a year that they get to swap that stern expression for a smiley one. However, being a landlord means that it’s not possible to just pack a suitcase of leave; you have a duty of care to tenants and thorough preparation is needed before embarking on a well-earned break away from the UK. Property inventories need to be taken care of, tenants need to be informed of your plans, and contacts need to be arranged before you even think about which swim trunks to pack. If you are a landlord planning a holiday, here are a few steps you need to take to ensure everything runs smoothly in your absence. Notify your tenants The first thing you will need to do is notify your tenants that you will be away. You never know what is going to happen to a property in your absence and there is a chance that your tenants may need to contact you. It is best to give tenants as much notice as possible that you are going to be away and provide them with dates, contact details, and emergency contact details in writing. Send all letters to tenants by recorded delivery so that you can be sure they have received the information. Arrange an emergency contact You owe it to yourself to distance yourself from work as much as possible and, while you should always remain contactable, it is best to hand over responsibilities to someone that you trust. Whether that happens… ## Life of an inventory clerk – Swindon & Cotswolds local branch URL: https://nolettinggo.co.uk/blog/life-of-an-inventory-clerk-swindon-cotswolds-local-branch/ Published: 2013-06-04 Categories: Franchise, Home Based Business, Property Inventory Management Have you ever wondered how the life of a professional inventory clerk is? We decided to ask directly to our franchisees and share with you their professional experiences but also any light hearted or… Have you ever wondered how the life of a professional inventory clerk is? We decided to ask directly to our franchisees and share with you their professional experiences but also any light hearted or intriguing anecdotes. The first ones to answer our questions are Alison & Mark from the No Letting Go Swindon & Cotswolds local branch. 1) Some of our readers may be unsure as to what is involved in your line of work. Shed some light by telling us about a typical day in the life of a professional inventory clerk. Independently and impartially carrying out a detailed inventory of and reporting on condition and cleanliness of properties primarily in the residential lettings sector before, during and after a tenancy has taken place. A typical day will involve liaising with letting agents / landlords and tenants in order to make this happen! 2) As a professional inventory clerk it is essential that you have an eye for detail; what other skills would you consider essential to do the job well? Empathy, enthusiasm, resolve, impartiality, flexibility, initiative and resilience!! 3) How might a landlord prepare for an inventory? Ensure in good decorative order with carpets professionally cleaned and vacuumed, all rubbish/ unwanted items removed, kitchen and bathrooms , flooring and woodwork all professionally cleaned throughout. 4) When moving house, stuff is constantly being shifted about from place to place and it is all too easy to overlook the odd item when packing. You must have come across some oddities during your time as an inventory clerk. What are the five strangest items you have found in a property during check out? Wardrobe novelty door knob decorations such as soft toys/ hearts etc, a leather whip, , a straw boater hat and recipe cards to name a few! 5) Property… ## Disputes are determined at the start of a tenancy, not the end URL: https://nolettinggo.co.uk/blog/disputes-are-determined-at-the-start-of-a-tenancy-not-the-end/ Published: 2013-04-09 Categories: Property Inventory Management The importance of Inventory Management Reports. The importance of correct paperwork when letting a property cannot be underestimated. There are over 55 pieces of legislation to rent a single property… The importance of Inventory Management Reports. The importance of correct paperwork when letting a property cannot be underestimated. There are over 55 pieces of legislation to rent a single property and all require adhering too. Mostly, this legislation can be effectively managed at the start of the tenancy. Condition and misuse of property reporting comes under the general term of Inventory Management reporting. These reports cover: Inventory and Schedule of Condition – a detailed professionally prepared aesthetic description of the internals and externals of a property, an inventory of all fixtures and fittings and their condition. Check In – the process of agreeing the inventory, the condition and cleanliness with the incoming tenant and registering of meters and keys. Property Visits – mid-term periodic inspections to check that the property is not being misused and that the tenant is adhering to the tenancy agreement. Check Out with Damage and Dilapidations - the report that determines the change between the start and the end of the tenancy, lists damages, missing items, the state of the cleanliness, property and garden condition, outstanding or due maintenance items, meters read and keys returned. The check out is carried out as the last act of the tenancy and is therefore usually carried out on the last day of tenancy. Should the dispute end up at adjudication with one of the deposit schemes (ADR), the requirements for inventory management documentation are clearly defined as crucial. The onus is on the landlord to show why they are entitled to claim money from the deposit. The landlord must support their claim with robust and reliable evidence to show that the tenant has broken the tenancy agreement, and that the landlord has suffered, or is likely to suffer, a loss as a result. The dispute service states the following:… ## Demanding Tenants URL: https://nolettinggo.co.uk/blog/demanding-tenants/ Published: 2013-03-13 Categories: Lettings, Property Rental I received a call from a tenant the other day; he had moved into a property with his partner and had sent the landlord a long list of issues on day one. The landlord kept his response simple, “Sor… I received a call from a tenant the other day; he had moved into a property with his partner and had sent the landlord a long list of issues on day one. The landlord kept his response simple, “Sorry, sold as seen” and as far as he was concerned that was it. The tenants subsequently sent me the list and asked for my advice on their position. Here’s the list: Lounge walls have lots of scuff marks and needs an immediate re-paint Chest of drawers in second bedroom not opening smoothly and needs repairing Mould in sealant around the bath needs replacing Cushions on the sofa are very flat and uncomfortable Only 3 dining room chairs at the table which should have 4 Lock on the master bedroom door doesn’t work I can see the landlords point;the tenant saw the house online, viewed the property with the estate agents and wanted it as it was. Yes there are a couple of understandable points within the tenants list, but I imagine on reading it the landlord had the sudden realisation he had some rather pedantic tenants on his hands for the next year! Then I thought are these tenants pedantic or are they just house proud? They have gone through the flat and are not happy about scuff marked walls and mould around the edge of their bath. I once had two male tenants,professional sharers just out of uniin one of my flats. At the first maintenance inspection three months in they had not even unpacked their moving boxes and it was pretty evident they didn’t clean the bathroom or kitchen either. At the end of the tenancy the mould on the shower and bath seals was almost coming alive! What I am saying is, is it so bad that you have… ## Is it easy running your own franchise business from home? URL: https://nolettinggo.co.uk/blog/is-it-easy-running-your-own-franchise-business-from-home/ Published: 2012-07-13 Categories: Franchise, Home Based Business, Landlords Lots of people dream about running their own business – for reasons which range from escaping the commute, spending more time with family or to simply fulfill an ambition and earn more money. And o… Lots of people dream about running their own business – for reasons which range from escaping the commute, spending more time with family or to simply fulfill an ambition and earn more money. And one of the best ways to begin is to become a franchisee which will help you become quickly established with a business that is tried and tested. Having a franchise means you will get the help and support you need for your business to do well and this is where becoming a franchisee for No Letting Go becomes a win-win situation. You don’t need expensive overheads such as an office, you don’t need prior experience of the property market – you just need a computer, access to the internet and a ‘can do’ attitude. Nick Lyons is the managing director of No Letting Go and he says: “Running a business from home is tough but the upside outweighs the downside – there’s no commuting, there is lots of flexibility, it’s cheap to do and you do get to spend more time with your family. “However, there’s no getting away from the fact that you will have to work extra hard in networking, getting out and mixing with client prospects and then you have the possible loneliness because you don’t mix with other people as you may have done previously.” As a home-based No Letting Go franchise you may still have clients visiting so you can’t afford to be sat around in your pyjamas all day long and you still have to report to a regional office. Nick adds: “Franchising is a great opportunity for the right people. The reward potential is enormous but it still requires energy, discipline and dedication to be successful.” There are franchising opportunities for a wide range of industries and No Letting… ## How is the shortage of new properties affecting the buy to let market? URL: https://nolettinggo.co.uk/blog/how-is-the-shortage-of-new-properties-affecting-the-buy-to-let-market/ Published: 2012-05-28 Categories: Landlords, Lettings, Property consultancy, Property Inventory Management From all the media stories, no-one is quite sure whether the property market is booming or not! The simple answer is that the buy-to-let sector is doing very well but it would be doing even better if… From all the media stories, no-one is quite sure whether the property market is booming or not! The simple answer is that the buy-to-let sector is doing very well but it would be doing even better if there were more new properties to buy. There’s an increasing market in the number of people looking to rent which means that demand is pushing up rents. Indeed, the Council of Mortgage Lenders recently said that investing in houses and flats to rent is growing in popularity once more. They say that the number of buy-to-let properties soared by 84,000 last year – with buy-to-let mortgages now accounting for nearly 13 per cent of the total outstanding value of home loans in the UK. That means that investing in property to rent is a worthwhile proposition once again. But let’s not kid ourselves about the current situation for prospective investors. While the buy-to-let market is picking up, it’s nowhere near the heady heights of the 2007 property boom. And most of the investors picking up properties for their letting portfolios are cash-rich investors. It makes sense really: property prices are relatively low and rent prices are still fairly high which means that there’s a good return on your investment. And the market for renting a home in the UK is continuing to grow. Estate agents Countrywide say that last year, more than 275,000 new tenants registered for private rental accommodation - a 24 per cent increase on the previous year. Across most of the UK there is a shortage of property to rent which means rental prices are remaining high and increasing in some areas. Potential landlords can still buy property to enjoy the rental market using buy-to-let mortgages from many lenders. In fact, there’s so much competition for a potential landlord’s business… ## How should we deal with one tenant leaving during a tenancy? URL: https://nolettinggo.co.uk/blog/how-should-we-deal-with-one-tenant-leaving-during-a-tenancy/ Published: 2012-05-28 Categories: Landlords, Lettings, Property Rental It’s always a situation you hope, as a landlord, you don’t have to deal with – when a tenant leaves early. Not only do you have the issues of finding another tenant you also have the potential… It’s always a situation you hope, as a landlord, you don’t have to deal with – when a tenant leaves early. Not only do you have the issues of finding another tenant you also have the potential legal issues to deal with surrounding the tenant’s leaving. First things first: you should have in your tenancy agreement a clause that covers such an occurrence.  This is vital – especially if the tenant’s leaving turns into a legal dispute. When a tenant puts in a request to terminate and leave early from a fixed term tenancy it is essentially a negotiation between them and the landlord. (The issue is clouded if there is one tenant leaving, leaving others behind and this would be covered by ‘Surrender in Part’ and is a slightly different issue). A landlord is not obliged to let a tenant break the terms of the tenancy but it’s often common sense to negotiate. You need to calculate any loss of fees you may incur – which in itself may be disputed -  or whether your clause for early termination has an actual penalty value to cover the costs you will have to carry and is one agreed by the tenant when s/he signs the contract. A leaving tenant may also find the landlord a replacement tenant. Do not at any point say yes to the new tenant without carrying out your usual vetting procedures. They may be a perfectly good tenant but they aren’t taking over the tenancy as theirs will be a fresh contract. This situation is going to occur so it’s more of a situation of how you handle the transition. By working with the leaving tenant you will part on good terms and avoid any missed rent payments. It’s always wise to talk since any costs… ## Buying is cheaper than renting in most U.S. cities URL: https://nolettinggo.co.uk/blog/buying-is-cheaper-than-renting-in-most-u-s-cities/ Published: 2011-08-16 Categories: Lettings, Property consultancy, Property Inventory Management, Property Rental I am always interested in great property stories around the world and read an interesting article on CNN World about how it is now cheaper to buy than rent in most US cities ( http://money.cnn.com/20… I am always interested in great property stories around the world and read an interesting article on CNN World about how it is now cheaper to buy than rent in most US cities ( http://money.cnn.com/2011/08/16/real_estate/buy_rent/ ) - if only that were the case in the UK. Nick ## Large deposits make inventories more important than ever URL: https://nolettinggo.co.uk/blog/large-deposits-make-inventories-more-important-than-ever/ Published: 2011-05-20 Categories: Property consultancy This article up from Property Drum by Operations Manager for ARLA, Ian Potter, further highlights how critical inventories with schedule of condition report have become. With such large sums of money… This article up from Property Drum by Operations Manager for ARLA, Ian Potter, further highlights how critical inventories with schedule of condition report have become. With such large sums of money at stake, ARLA has called on tenants and landlords to consider the benefits of establishing a comprehensive property inventory check upon the commencement of a new let. Ian Potter, Operations Manager of ARLA, said, “Deposit disputes can be one of the biggest problems for both parties involved in any rental property, and many potential issues can be avoided if a professional inventory is prepared. “A licensed letting agent will offer you the best advice on checking to see if an existing inventory is available or whether any extra charges are invoked in drawing up a new document. A true inventory is not simply a list of items in a property – it also includes a description of the condition and cleanliness at the start and finish of the tenancy, enabling one to be compared against the other with clarity and accuracy. “Photographs are a good support for comments made in a written inventory but should not be considered a replacement for the written word. Photographs which are unsigned and undated generally are not worth the effort, so make sure they are accepted at the outset and again at the check-out stage.” Ian Potter said, “A well put-together inventory can give both landlords and tenants peace of mind throughout the occupation period. The inventory is not designed to catch tenants out, but rather to ensure both parties are in agreement over the quality of the property being rented. “If conducted correctly, and agreed by both tenant and landlord, an inventory should form a key point of reference for any deposit-return queries or issues over reported damage. In recognition of the… ## Unpaid rent and filthy tenants – Latest Student Landlord Survey 2011 URL: https://nolettinggo.co.uk/blog/unpaid-rent-and-filthy-tenants-latest-student-landlord-survey-2011/ Published: 2011-05-20 Categories: Franchise, Home Based Business, Landlords, Lettings, Property Inventory Management, Property Rental With student market nearly upon us, New Student Publications carried out an interesting straw survey on Student Landlord Problems Different categories were addressed covering areas from unpaid rent t… With student market nearly upon us, New Student Publications carried out an interesting straw survey on Student Landlord Problems Different categories were addressed covering areas from unpaid rent to cleanliness issues. Unpaid rent, filthy tenants and panicking about filling your properties for next year? The results were astounding, with over 14% of landlords saying that their current biggest problem is just finding tenants to take their properties and fill in any gaps should someone drop out during a contract, with more than 2% feeling like they are struggling just to get viewings. One agent simply said “we have unlet properties remaining for July 2011, the situation is worse than in previous years” In a similar 2009 survey finding tenants was also the biggest problem raised by landlords. Dirty Tenants Landlords cited dirty tenants as their second biggest problem, with 16% left to pick up massive cleaning bills, or called out at 4am to change a lightbulb. The general consensus was “students don’t take care of the property or make any effort to keep the house clean.” 3.5% of agents thought that students demanded a much higher standard of accommodation than ever before, although it seems that tenants are unwilling to take out contracts for a full twelve months, with one landlord struggling to get even shorter terms “the majority of people contact me to rent for one or two months.” Pressure From Pupose Built Halls Many of the landlords surveyed said that they felt increased pressure from new purpose built student villages found in many city centres; more than 8% of those surveyed would eradicate those villages if we gave them one wish! 2% of landlords are afraid that their properties were not close enough to ‘hotspots’ and so would soon be abandoned in favour of more central locations. Unpaid… ## Landlords flock to purchase rental insurances URL: https://nolettinggo.co.uk/blog/landlords-flock-to-purchase-rental-insurances/ Published: 2011-03-16 Categories: Landlords, Lettings, Property Rental The uptake of HomeLet’s new tenant reference, Optimum, which guarantees to remove the tenant if they fail to pay the rent, is up 150 per cent on projected sales figures. With inflation and unemploy… The uptake of HomeLet’s new tenant reference, Optimum, which guarantees to remove the tenant if they fail to pay the rent, is up 150 per cent on projected sales figures. With inflation and unemployment rising the popularity of this product has been attributed to growing concern of rental arrears. Commenting on the news HomeLet MD, John Boyle explained, “Naturally we’re pleased with the uptake of our new ‘Optimum’ reference, we developed this product specifically to counter the concerns of both our letting agent customers and their landlords. With rents remaining high conditions are particularly hard for tenants at the moment. The latest statistics make for grim reading; inflation is way up on the Bank of England’s targets and unemployment is continuing to creep upwards. These and other factors sadly mean that 2011 will be a tough year for many tenants’ which is obviously a major concern for landlords, who are also facing these difficult conditions.” According to the latest Residential Lettings Survey from the Royal Institution of Chartered Surveyors strong tenant demand resulted in rents rising rapidly in the three months to the end of January. Figures released by the Council of Mortgage Lenders show that number of new mortgages lent to house buyers slumped by 29 per cent in January when compared to December. With lending likely to remain low throughout the year, demand for rented property is likely to push rents up further in 2011. Matt Billingham, Owner, Billingham Cooke Estate Agents said, “Demand for high quality rented property is only going to increase in 2011. In many areas across the country tenants are already bracing themselves for an expected increase in rents. For many a rise in rents whilst inflation is so high will only increase the pressure on their budgets and many landlords are starting to… ## Lettings firms expelled by Property Ombudsman URL: https://nolettinggo.co.uk/blog/lettings-firms-expelled-by-property-ombudsman/ Published: 2011-03-09 Categories: Franchise, Landlords, Lettings, Property Rental Two lettings firms, one in London and the other in Torbay, have been expelled by The Property Ombudsman scheme. Madisons of 7, Odeon Parade, 468, London Road, Isleworth, was expelled for failing to p… Two lettings firms, one in London and the other in Torbay, have been expelled by The Property Ombudsman scheme. Madisons of 7, Odeon Parade, 468, London Road, Isleworth, was expelled for failing to pass on rent it had collected and for mishandling tenants’ deposits. However TPO is required under the terms of the Consumers, Estate Agents and Redress Act 2007, to maintain Madisons’ registration for sales activities. The Disciplinary Standards Committee (DSC) of the TPO Council considered a number of complaints where Madisons collected rent and did not pass it on. When the matter was referred to the Ombudsman he determined that the rent should be paid over to the landlords, and that compensation be paid for breaches of the TPO Code of Practice for Letting Agents in the firm’s general failing to provide a service consistent with fairness, integrity and best practice. In one case, although the rents have now been paid, the compensatory award made by the Ombudsman has not been met. “This has been a sorry and frustrating business for both Madisons’ clients and TPO,” said Gerry Fitzjohn (right), vice chairman of the company operating TPO. “It concerns us that while we can expel their lettings business from the scheme we have no option but to continue registration for their sales business until the Office of Fair Trading bans the agent. “In the meantime, it is our duty to make the public aware of the situation regarding Madisons.” The second firm to be expelled is Torbay Residential Lettings (TRL), of 49 Market Street, Torquay. The firm had breached several aspects of the TPO Code of Practice for letting agents by not co-operating with the Ombudsman’s investigation, not paying the award made by the Ombudsman after he had found the firm had not registered the tenants’ deposit, failing… ## Who wins the deposit disputes – tenant v landlord URL: https://nolettinggo.co.uk/blog/who-wins-the-deposit-disputes-tenant-v-landlord/ Published: 2011-03-08 Categories: Landlords, Lettings, Property Inventory Management, Property Rental TDS state that the following percentage awards (in terms of deposits held) were made during 2010 Percentage of awards made to tenant - 56% Percentage of awards made to landlord - 42% Percentage of aw… TDS state that the following percentage awards (in terms of deposits held) were made during 2010 Percentage of awards made to tenant - 56% Percentage of awards made to landlord - 42% Percentage of awards made to agents - 2% The lack of landlord generated accurate paperwork seems to still be a problem. ## TDS: Top 3 causes of deposit disputes URL: https://nolettinggo.co.uk/blog/tds-top-3-causes-of-deposit-disputes/ Published: 2011-03-08 Categories: Landlords, Lettings, Property Inventory Management, Property Rental TDS state that in 2009/10 the top three causes of disputes were as follows: Cleaning - found in 46% of complaints Damage - found in 29% of complaints Redecoration - found in 24% of complaints TDS state that in 2009/10 the top three causes of disputes were as follows: Cleaning - found in 46% of complaints Damage - found in 29% of complaints Redecoration - found in 24% of complaints ## Top 5 buy-to-let landlord mistakes URL: https://nolettinggo.co.uk/blog/top-5-buy-to-let-landlord-mistakes/ Published: 2011-03-02 Categories: Landlords, Lettings, Property Rental I read a great article written for Upad this week....if you missed it then here it is. It is always good to remember the basics. The Buy-to-Let boom is unlikely to return any time soon. A serious lac… I read a great article written for Upad this week....if you missed it then here it is. It is always good to remember the basics. The Buy-to-Let boom is unlikely to return any time soon. A serious lack of good deals from BTL mortgage lenders is compounded by a distinct absence of confidence right now. But it does look like those green shoots of optimism are starting to appear again and 2011 may well be the year when a little cheer returns for budding Buy to Let landlords. Tenant demand has never been stronger and banks say they want to lend again. Combine that with rising rents in many areas and a housing market that continues to splutter, and you’d be right to think that now is a good time to reconsider a Buy to Let investment. And invest is the key word. Buying to let is just another way of getting your capital to work as hard as it possibly can for you in order to generate returns. How you do that is up to you. Perhaps you want the boost of a monthly rental income from a property. Or you could fancy a longer term punt and hope to rake in the cash when you sell the property some way down the line. But whatever your intentions, make sure you don’t make any of the common errors that often put a Buy to Let landlord’s investment at risk. Don’t spend too much for too little return. Calculate what you can afford and take into account all the expenses of being a landlord. Don’t overstretch yourself. Be realistic about your finances and take professional advice on taking out an appropriate mortgage. Consider future interest rates. Over the next few years, interest rate rises are inevitable. Don’t be caught out:… ## Use of New Technology in Inventories could cost landlords £’s URL: https://nolettinggo.co.uk/blog/use-of-new-technology-in-inventories-could-cost-landlords-s/ Published: 2011-02-08 Categories: Landlords, Lettings, Property Inventory Management, Property Rental An interesting story below on Landlordzone from the AIIC supports No Letting Go's policy of detail first, technology second. Read on...... The use of technology in inventories could end up costing la… An interesting story below on Landlordzone from the AIIC supports No Letting Go's policy of detail first, technology second. Read on...... The use of technology in inventories could end up costing landlords far more than they bargained for, according to The Association of Independent Inventory Clerks (AIIC). The perception of inventories by some lettings agents is that inventories can be very long, time-consuming and somewhat of a laborious process, resulting in several landlords and management companies opting for the use of technology in inventories, believing it will save them time and money. The use of technology in inventories claims to help landlords and management companies to complete inventories in a matter of minutes, with the ability to add large quantities of photographs which can provide evidence in tenancy dispute claims. In reality, whilst some systems are considerably better than others, most technology, including digital photography, does not allow for the inclusion of sufficient detail to provide indisputable evidence of original condition at the start of a tenancy. For this reason in many tenancy dispute cases according to The AIIC, the adjudicators have thrown out technology-based inventories, as they cannot deliver the level of detail required which means that the landlord can lose hundreds of pounds in lost cases. Pat Barber, Chair of The AIIC, comments: “Inventory reports should contain a full description of a property and its contents with details on every bit of damage and its exact location at the start of a tenancy. As an inventory is a binding legal document that provides a complete record of the condition and contents of a property, it is only effective if it is accurate. “Without an accurate and properly detailed inventory, a landlord has no evidence to prove that the property has been damaged in any way during the tenancy… ## Rogue Landlord Fined £10k in Thanet URL: https://nolettinggo.co.uk/blog/rogue-landlord-fined-10k-in-thanet/ Published: 2011-02-08 Categories: Landlords, Lettings, Property Inventory Management, Property Rental An interesting article I received from Tom Entwistle at Landlord Zone. A landlord has been fined £10,000 for failing to comply with the requirements of two Improvement Notices served by the Council.… An interesting article I received from Tom Entwistle at Landlord Zone. A landlord has been fined £10,000 for failing to comply with the requirements of two Improvement Notices served by the Council. Cllr. Chris Wells, Cabinet Member for Community Services, said: “I am pleased that the magistrates decided to fine Sandwich Properties Ltd the maximum amount. This company was clearly unable or unwilling to look after their property, and did not have any regard for the safety of tenants. We always try to work with landlords to improve housing conditions, but where such blatant disregard for tenant safety is evident, we will use every power available to us to ensure that rogue landlords are brought to justice and tenants are provided with the safe living environment that everyone deserves. We are also committed to protecting the public purse wherever possible, especially in these times of financial constraint. This is why we always charge for the service of Improvement Notices if the deadlines set out within them are not met”. In 2009, officers of the Housing Regeneration Team visited 102 Grosvenor Place in Margate and found a property containing four flats which contained serious health and safety hazards. There were no fire precautions or safe means of escape and none of the lights in the shared entrance or staircase were working. The property had been neglected and the internal conditions were dirty and dilapidated. Following enquiries, Sandwich Properties Ltd of Rookwood Road, London, was identified as the freehold owner. Subsequently, the council served enforcement notices on the freehold owner requiring fire safety improvements and suitable lighting within the common areas. Unfortunately, when officers returned to the premises after the notice deadlines had passed, none of the work had been completed. Attempts were made to try and meet with the company to… ## £100m fund for franchise industry URL: https://nolettinggo.co.uk/blog/100m-fund-for-franchise-industry/ Published: 2011-02-07 Categories: Franchise February 07, 2011 Share Article     | Submit Comments     | Printable Version Previous | Next A £100m loan fund to boost growth in the franchise industry was unveiled today by NatWest and Ro… February 07, 2011 Share Article     | Submit Comments     | Printable Version Previous | Next A £100m loan fund to boost growth in the franchise industry was unveiled today by NatWest and Royal Bank of Scotland. The money will be able to support up to 1,800 new and growing franchise businesses and 24,000 jobs nationwide, based on typical start-up costs. The fund offers reduced fees of one per cent and 12-month capital repayment holidays. New franchises will benefit from two years’ free banking. Tom Kelly, managing director of NatWest commercial banking in the north west, said: "Everybody wants to see banks funding business growth, as well as helping new businesses get off the ground to create jobs. This is exactly what this fund will deliver." A 2010 survey by NatWest and the British Franchise Association showed the industry’s combined turnover in the north west was £1.3bn. Nationally, there are around 35,000 franchisees employing more than 450,000 people with turnover of £11.8bn. The survey also found the number of female franchisees had grown by 86pc in the last seven years. ## Google Drops Property URL: https://nolettinggo.co.uk/blog/google-drops-property/ Published: 2011-01-31 Categories: Landlords, Lettings, Property Inventory Management, Property Rental I read this last week on Property Drum about Google - a good or bad thing? I am interested to know where they are going next with property as the tools they have add enormous value to people looking… I read this last week on Property Drum about Google - a good or bad thing? I am interested to know where they are going next with property as the tools they have add enormous value to people looking for or managing property. Google has dropped its property search function on worldwide maps. “Not every bet is going to pay off,” says spokesman. Six months after last summer’s fanfare of a new dawn in property mapping, Google’s quest for domination of the property search process is to be shelved. A Google spokesperson told PROPERTYdrum, "This feature wasn't used as extensively as we would have liked, and proved difficult to maintain, so we've removed it. Note that all Google Maps layers are not going away, just the real estate layer, which was our first foray with displaying vertical industry information via the maps interface. This also allows us to prioritise resources and focus more on our core commitment to search, local search and building maps that provide a digital atlas of the real world. Google likes to experiment because we believe that's the best way to create ground-breaking products and features that make a difference in people's lives.  But not every bet is going to pay off." As ever with the ‘less than good news’ the story was not released to the press with the usual noise, but softly filtered to key people yesterday. Later, writing on his blog, Brian McClendon, VP, Google Earth and Maps, said: “At Google one of our key philosophies is to take risks and to experiment. To that end, in July 2009 we announced the ability to find property for sale or rent directly on Google Maps. This is one of the “search options” next to the search box on Google Maps, and is currently available… ## Bucking the trend for 2011 URL: https://nolettinggo.co.uk/blog/bucking-the-trend-for-2011/ Published: 2011-01-31 Categories: Franchise, Landlords, Lettings, Property Inventory Management, Property Rental http://www.thebfa.org/news/news.asp?id=1476&filename=1476news110102.asp&titl http://www.thebfa.org/news/news.asp?id=1476&filename=1476news110102.asp&titl ## Property Direct FAQ – Exit Strategies 5 – What if I don’t have money to invest URL: https://nolettinggo.co.uk/blog/property-direct-faq-exit-strategies-5-what-if-i-dont-have-money-to-invest/ Published: 2010-12-08 Categories: Property Inventory Management What if I don't have any money to invest? Go get it! There is an unlimited supply of Professional Real Estate Investors who want to invest in Real Estate right now. You just have to find them, presen… What if I don't have any money to invest? Go get it! There is an unlimited supply of Professional Real Estate Investors who want to invest in Real Estate right now. You just have to find them, present your plan and get them to invest with you. First, Professional Real Estate Investors. All they do, all day long, is look for deals. They have cash. They also hang out in public places. So go where they gather. Every month you can find Real Estate Investors with cash in hand, trying to buy property at Public Auction. Go there and get names and emails. Go there with a property prospectus and hand it out. The goal is to find out what these investors are looking for and fill that demand. Also, Real Estate Investor have properties to sell and or rent. Go to your local newspaper or sites like Craigslist and look in the "Homes For Rent" section. Call on the rentals and make contact. Tell them who you ask them if they are looking to expand their Real Estate portfolio. You will find stable, long term Investors with money. Another great source to find money is by contacting local Property Management Companies. You can offer to send deals to them via email and fax that they can distribute to their client Investor database. The Property Management Company will love you as it helps build inventory for them as well. It is truly a win- win situation between you and the property management company. The money and resources are out there. Remember, if you create a profitable deal the money ... ## No hot tub. Landlord in a van. URL: https://nolettinggo.co.uk/blog/no-hot-tub-landlord-in-a-van/ Published: 2010-11-28 Categories: Property Inventory Management Landlord Dude abandons his hot tub to discuss keeping inventory in his work van. Broadcasting from the back of his maintenance work vehicle, Paul Dizmang shows you what it takes to stay organized in… Landlord Dude abandons his hot tub to discuss keeping inventory in his work van. Broadcasting from the back of his maintenance work vehicle, Paul Dizmang shows you what it takes to stay organized in property management. Visit his web site at www.getpaul.com for more information or to rent property in Springfield, MO! ## UK wide inventory management discovery dates URL: https://nolettinggo.co.uk/blog/uk-wide-inventory-management-discovery-dates/ Published: 2010-09-06 Categories: Franchise, Property Inventory Management No Letting Go release more discovery dates for people wanting to get involved in the property inventory management industry. Discovery Day Dates – 2010/2011: Tuesday 24th August London Thursday 30t… No Letting Go release more discovery dates for people wanting to get involved in the property inventory management industry. Discovery Day Dates – 2010/2011: Tuesday 24th August London Thursday 30th September Birmingham Wednesday 27th October London Thursday 25th November Manchester Tuesday 18th January Bristol Thursday 17th February London Contact No Letting Go at www.nolettinggo.co.uk or on 0845 659 9980 for more information on our inventory franchises throughout the UK ## What To Look For In a Property Manager URL: https://nolettinggo.co.uk/blog/what-to-look-for-in-a-property-manager/ Published: 2010-09-06 Categories: Property Inventory Management www.pmdave.com 3nd Interview with Marc Cunningham of Grace Management & Investment. PmDave: What should I look for in a property manager? Marc Cunningham: In this market you have to be careful be… www.pmdave.com 3nd Interview with Marc Cunningham of Grace Management & Investment. PmDave: What should I look for in a property manager? Marc Cunningham: In this market you have to be careful because what we have seen in the past 12 months you see property management companies popping up all over the place. Because a lot of Realtors that find their business a little slow - Realtors that have done nothing but sales they have nothing to do, they are not making any money. So they are deciding to jump in to the property management business so suddenly their are a lot of property management companies to choice from. Just like any other industry so are good and some are bad. So you look for longevity see that the property management company has been around a while. Make sure they are a company that specialize in property management and they company that just sells homes and doing a little bit to supplement by doing property management. You want some one that specialize in that. Make sure they have enough inventory so they are not just depending on you Mr. Owner to make their income you don't want to be one of ten customers this person has because you need to have a bigger base than that, yet you don't want them so big that they are just rolling in to their system and you don't get the service that you think you need. Someone that has been around awhile someone that knows what they are doing. I always tell owners, when you are talking to property management companies - think of ... Read more about property and decoration and find out how to use cheap blinds to save money. ## A Landlord’s Guide to the Deposit Protection Scheme URL: https://nolettinggo.co.uk/a-landlords-guide-to-the-deposit-protection-scheme/ Published: 2024-03-08 Learn how to protect tenant deposits legally and explore the available deposit protection schemes for landlords. ## About us URL: https://nolettinggo.co.uk/about/ Published: 2019-04-17 Property inventory management services for letting agents & landlords. A flexible and hassle-free way to protect your property. Our mission at nolettinggo is simple: to help you create accurate, fully-compliant property reporting, wherever you are, whenever you need it. ## Adapting to the New 2024 Right to Rent Checks: Guidance for Landlords and Property Managers URL: https://nolettinggo.co.uk/adapting-to-the-new-2024-right-to-rent-checks-guidance-for-landlords-and-property-managers/ Published: 2024-03-08 Ensure compliance with Right to Rent checks required for landlords in England, verifying tenant eligibility. ## Additional HMO Licensing URL: https://nolettinggo.co.uk/additional-hmo-licensing/ Published: 2026-07-08 earn how Additional HMO Licensing works, which properties need a licence, local authority rules, penalties and compliance for letting agents and landlords. ## Blog URL: https://nolettinggo.co.uk/blog/ Published: 2019-04-17 No Letting Go Blog Posts, Keeping Clients & Landlords Up To Date With Important Property News and Information. Property Inventory Blog: News, Guides & Industry Insights ## Booking Enquiry URL: https://nolettinggo.co.uk/booking-enquiry/ Published: 2020-10-20 Property Inventory Management Specialists. Please fill out the form to the right and we’ll get back to you as soon as possible. Please fill out the form to the right and we’ll get back to you as soon as possible. If you want to contact our regional offices directly, you can visit the Branch Finder. ## Branches URL: https://nolettinggo.co.uk/branches/ Published: 2019-04-17 We have over 80 offices with national coverage to offer you the best professional property management services you can find. we have 90+ offices with national coverage ## Comprehensive Guide to Property Regulations for Landlords and Property Managers URL: https://nolettinggo.co.uk/comprehensive-guide-to-property-regulations-for-landlords-and-property-managers/ Published: 2024-03-06 Navigate UK property regulations with ease. Our guide helps landlords and property managers ensure legal compliance and tenant safety. ## Contact Us URL: https://nolettinggo.co.uk/contact-us/ Published: 2019-04-17 If you have a question or query, please do not hesitate to contact us. We'll get back to you as soon as possible! nolettinggo headquarters Please fill out the form to the right and we’ll get back to you as soon as possible. If you want to contact our regional offices directly, you can visit the Branch Finder. 1 White Oak Square, London Road Swanley, Kent, BR8 7AG Telephone: 01322 555128 Email: info@nolettinggo.co.uk ## Cookie Policy (UK) URL: https://nolettinggo.co.uk/cookie-policy-uk-2/ Published: 2024-06-12 ## Cookie Policy (UK) URL: https://nolettinggo.co.uk/cookie-policy-uk/ Published: 2024-06-12 ## Energy Performance Certificates (EPCs): A Landlord and Property Manager’s Guide URL: https://nolettinggo.co.uk/energy-performance-certificates-epcs-a-landlord-and-property-managers-guide/ Published: 2024-03-07 Learn about EPCs, their impact on property value, and minimum efficiency standards. Expert advice from No Letting Go. ## For Property Franchise URL: https://nolettinggo.co.uk/for-franchise/ Published: 2020-01-16 Start building your business today and become a property inventory management franchise partner. From training and technology to on-going support, we provide it all. ## Health & Safety Regulations URL: https://nolettinggo.co.uk/health-safety-regulations/ Published: 2025-04-11 As a property manager, it’s your legal responsibility to ensure that the property you let out meets specific health and safety regulations. ## Home URL: https://nolettinggo.co.uk/ Published: 2020-10-20 One of the top property inventory management specialists in the UK. Creating fully-compliant property reporting for landlords and letting agents. Property Inventory Management Specialists We will help you create accurate, fully-compliant national property inventory inspections and property reporting, wherever you are and whenever you need it! We have 90+ offices with national coverage. ## Home URL: https://nolettinggo.co.uk/home/ Published: 2019-04-17 UK specialists in property inventory management. Creating fully-compliant property reporting for you, wherever you are, whenever you need it. ## Introducing Konnect for Kaptur Software URL: https://nolettinggo.co.uk/konnect-for-kaptur/ Published: 2024-10-30 Kaptur, created by the experts at No Letting Go, simplifies the entire reporting process, offering real-time updates and customizable reports to ensure precise and efficient documentation. ## Introducing Konnect for Kaptur Software 2 URL: https://nolettinggo.co.uk/introducing-konnect-for-kaptur-software-2/ Published: 2024-12-09 Kaptur, created by the experts at No Letting Go, simplifies the entire reporting process, offering real-time updates and customizable reports to ensure precise and efficient documentation. ## Licensing of Houses in Multiple Occupation (HMO) URL: https://nolettinggo.co.uk/licensing-of-houses-in-multiple-occupation-hmo/ Published: 2024-03-08 Discover if your property qualifies as an HMO and learn about the specific licensing requirements for compliance. ## London URL: https://nolettinggo.co.uk/london/ Published: 2019-12-03 Secure your London property with our top-rated Landlord Property Inventory Services. We provide detailed, compliant reports to protect your investment. Property Inventory Services London | No Letting Go ## Mid Tenancy URL: https://nolettinggo.co.uk/property-management/ Published: 2019-04-17 As a specialist property inventory company our dedicated team can take care of all your property needs. Flexible and hassle-free inventory software. ## National Lettings Partnerships URL: https://nolettinggo.co.uk/national-lettings-partnerships/ Published: 2025-09-30 Kaptur, created by the experts at No Letting Go, simplifies the entire reporting process, offering real-time updates and customizable reports to ensure precise and efficient documentation. ## National Lettings Partnerships v2 URL: https://nolettinggo.co.uk/national-lettings-partnerships-v2/ Published: 2025-09-30 Kaptur, created by the experts at No Letting Go, simplifies the entire reporting process, offering real-time updates and customizable reports to ensure precise and efficient documentation. ## Navigating the Landlord and Tenant Act 1985: A Comprehensive Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/navigating-the-landlord-and-tenant-act-1985-a-comprehensive-guide-for-landlords-and-property-managers/ Published: 2024-03-08 Review landlord duties under the Landlord and Tenant Act 1985, ensuring properties are structurally sound and provide basic amenities. ## No Letting Go and Kaptur URL: https://nolettinggo.co.uk/no-letting-go-and-kaptur/ Published: 2024-09-26 Learn about property managers' duties to assess and manage asbestos risks in older rental buildings for tenant safety. ## No Letting Go and Kaptur 2 URL: https://nolettinggo.co.uk/no-letting-go-and-kaptur-2/ Published: 2024-09-27 Learn about property managers' duties to assess and manage asbestos risks in older rental buildings for tenant safety. ## Property Licensing Requirements URL: https://nolettinggo.co.uk/property-licensing-requirements/ Published: 2025-04-11 Licensing is designed to improve housing standards, protect tenants, and ensure landlords meet essential legal responsibilities. ## Renters’ Rights Act 2025 URL: https://nolettinggo.co.uk/renters-rights-act-2025/ Published: 2026-08-27 Find out what the Renters’ Rights Act 2025 means in 2026 for letting agents and property managers, including Section 21, periodic tenancies, rent increases and property reporting. ## Selective Licensing in the Private Rented Sector: A Comprehensive Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/selective-licensing-in-the-private-rented-sector-a-comprehensive-guide-for-landlords-and-property-managers/ Published: 2024-03-08 Learn what selective licensing is and determine if it applies to your rental property for legal compliance. ## Services URL: https://nolettinggo.co.uk/service/ Published: 2019-04-17 Our experts offer a range of property management services, from inventory checks to risk assessments. Get all your property needs in one place. Property Management Services No Letting Go is a leading UK-based property management specialist, offering a comprehensive suite of services tailored for landlords and letting agents. From detailed property inventory management to mid-term inspections and check-outs, our expertise ensures transparency, accuracy, and peace of mind for all parties involved. Leveraging state-of-the-art technology and a nationwide network of trained professionals, No Letting Go seamlessly integrates into your operations, delivering consistent, high-quality results with every engagement. ## Tenancy & Property Management Law URL: https://nolettinggo.co.uk/tenancy-property-management-law/ Published: 2025-04-11 Understanding the legal framework around tenancy and property management is essential for staying compliant and protecting both landlords and tenants. ## Thank you URL: https://nolettinggo.co.uk/thank-you/ Published: 2021-02-08 Thank you for your message. Your enquiry has been sent. We will get back to you as soon as possible. Thank you for your message. Your enquiry has been sent. We will get back to you as soon as possible. ## Thank you for booking URL: https://nolettinggo.co.uk/thank-you-for-booking/ Published: 2021-02-15 Thank you for your message. Your enquiry has been sent. We will get back to you as soon as possible. Thank you for your message. Your enquiry has been sent. We will get back to you as soon as possible. ## Thank you for franchise inquiry URL: https://nolettinggo.co.uk/thank-you-for-franchise-inquiry/ Published: 2021-02-18 Thank you for your message. Your enquiry has been sent. We will get back to you as soon as possible. Thank you for your message. Your enquiry has been sent. We will get back to you as soon as possible. ## Thank you for Vacancy Inquiry URL: https://nolettinggo.co.uk/thank-you-for-vacancy-inquiry/ Published: 2021-02-18 Thank you for your message. Your enquiry has been sent. We will get back to you as soon as possible. Thank you for your message. Your enquiry has been sent. We will get back to you as soon as possible. ## Understanding Asbestos Regulations: A Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/navigating-asbestos-regulations-for-landlords-and-property-managers/ Published: 2024-03-08 Learn about property managers' duties to assess and manage asbestos risks in older rental buildings for tenant safety. ## Understanding Building Regulations: A Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/navigating-building-regulations-a-guide-for-landlords-and-property-managers/ Published: 2024-03-08 Get to grips with building safety and standards regulations, particularly if renovating or converting rental properties. ## Understanding Legionella Risk Assessments: A Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/legionella-risk-assessments-a-landlord-and-property-managers-guide/ Published: 2024-03-08 Understand your responsibilities for assessing and managing Legionella risks in your rental property’s water systems. ## Understanding the Electrical Equipment (Safety) Regulations: A Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/electrical-equipment-safety-regulations/ Published: 2024-03-07 Landlord responsibilities for electrical safety. Stay compliant with No Letting Go's guide to electrical installations. ## Understanding the Furniture and Furnishings (Fire Safety) Regulations: A Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/navigating-the-furniture-and-furnishings-fire-safety-regulations-for-landlords-and-property-managers/ Published: 2024-03-08 Prevent accidents & liabilities. Ensure furniture compliance with fire safety standards. Expert advice from No Letting Go. ## Understanding the Gas Safety (Installation and Use) Regulations: A Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/understanding-the-gas-safety-installation-and-use-regulations/ Published: 2024-03-07 Ensure tenant safety & legal compliance. Learn gas pipeline & appliance inspection requirements from No Letting Go. ## Understanding the Housing Act 2004: A Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/understanding-the-housing-act-2004-a-guide-for-landlords-and-property-managers/ Published: 2024-03-08 Dive into the Housing Act 2004, covering licensing for HMOs and property condition requirements for landlords. ## Understanding the Housing Health and Safety Rating System (HHSRS): A Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/understanding-the-housing-health-and-safety-rating-system-hhsrs-for-landlords-and-property-managers/ Published: 2024-03-07 Understand the HHSRS, a risk-based tool for protecting tenants from safety hazards.Comprehensive guide from No Letting Go. ## Understanding the Smoke and Carbon Monoxide Alarm (England) Regulations: A Guide for Landlords and Property Managers URL: https://nolettinggo.co.uk/compliance-guide-for-the-smoke-and-carbon-monoxide-alarm-england-regulations/ Published: 2024-03-07 Ensure tenant safety with updated smoke & CO alarm regulations. Get expert guidance from No Letting Go. ## Vacancies URL: https://nolettinggo.co.uk/vacancies/ Published: 2019-04-17 Property maintenance is a growing market and NLG is always looking for new members to join their nationwide team. Get in touch with us today. Property inventory management is a rapidly growing market, so we’re always on the lookout for friendly, honest, hard-working ambassadors to join our nationwide property maintenance services network. ## What We Do URL: https://nolettinggo.co.uk/professional-property-inventory-management-reporting-software/ Published: 2026-09-01 No Letting Go combines professional property inventory clerks, nationwide coverage and Kaptur inventory software to help letting agents manage property reporting at scale. No Letting Go helps letting agents and property managers protect their portfolios with professional property inventory management, independent property reporting and powerful inventory software. But we are more than a property inventory app.