This year marks the biggest ARLA conference to date, as the 25th event in the conference’s history is taking place in London on the 24th of March.
As one of the most important property events in the calendar of professionals working in the private rented sector, we’re excited to be there flying the flag for our network of property inventory experts.
Find out what the event has to offer…
What is the ARLA Propertymark Conference and Exhibition?
The ARLA Propertymark conference is an annual event dedicated to the private rental sector. In 2019, attendees reached the 1000 mark and this year is set to be even bigger.
This year’s keynote speakers include:
- Mary Portas, High street retail expert
- Dido Harding, Digital business leader
- David Cox, ARLA Propertymark chief executive
- Julian Worricker, Conference moderator and BBC broadcaster
In addition to insightful talks and presentations, there is a full agenda of debates, property industry roundups, exhibitions and the chance to network with fellow professionals.
When is the ARLA Propertymark Conference Taking Place?
The ARLA conference 2020 is taking place in London’s Excel on the 24th March.
Why attend ARLA Propertymark Conference?
If you’re an estate agent, letting agent or supplier wishing to network, this event provides an essential opportunity to network with the best in the business.
The conference is the place to catch up on the latest innovations in the sector, debate important industry issues and hear from some of the leading figures in lettings.
The event also provides the opportunity to explore new products and services that could help your business thrive.
No Letting Go at the ARLA Conference
As the exhibition celebrates 25 years, you’ll find us at stand D13 where we’ll be sharing our franchise offering and specialised services.
Find out about our:
- Property inventory services to landlords, letting agents and property professionals
- Property visits
- Property conditions reports
- Check in/check out services
- Estate and block management audits
- Our cutting-edge property technology and software
- Becoming a franchisee
- And lots more…
Other ARLA Events to Watch Out For
ARLA Propertymark put on several regional and national events throughout the UK, including:
- Northern Ireland National Conference
- Scottish National Conference
- South Coast
- South West
- Welsh National Conference
- East Anglia
- South-East
- North West
- Midlands
Other annual events include the NAEA Propertymark National Conference which is dedicated to estate agents.
Tailored Property Inventory Services
Need some help streamlining your property business? We’re the UK’s largest provider of inventory management services with over 65 offices across the UK.
Spanning residential and commercial property, our extensive list of services are all designed with you, the client in mind.
Get in touch today or start browsing our full list of property inventory services.
Do you own or manage rental property in Battersea, London? If so, the right letting agent can help you maximise rental income, find the right tenants and save you time for the more important tasks.
We’ve analysed customer reviews to compile a thorough list of the best Battersea letting agents that can help you manage your property portfolio and handle day-to-day tenant requests.
Find professional and reliable letting agencies in London and the Battersea area…
Chestertons Battersea & Clapham
With an impressive 4.8 Google review from satisfied clients, the Battersea office of Chesterton’s lettings team is managed by Gary Noone. Priding himself on his excellent customer service, Gary has been working in the industry since 2001 and brings a youthful energy to his work.
Overseas landlords highly recommend the agency for their responsive communication and expert advice.
Contact Information
+44 (0)20 7298 5630
[email protected]
6 Battersea Rise, Clapham London SW11 1ED
Kinleigh Folkard & Hayward Battersea
From family homes to apartments for young professionals, the Battersea branch of KFH is experienced at letting a wide range of properties in the area.
Directed by Kiera Sapiets, the lettings team have been praised for their helpful, professional and friendly outlook.
From property management to short term lets, this office in South West London is a reliable choice for busy landlords.
Contact Information
020 8131 4326
[email protected]
Battersea Lettings108 Northcote Road, Battersea, SW11 6QP
Foxtons Battersea Estate Agents
Foxtons Battersea letting agents specialise in a wide range of services, from properties for sale, properties to rent and property management and valuations.
Foxton’s tenant finding service covers long term, short term and managed lets, taking the pressure off you to find the perfect tenant for your property. They also offer a digital assistant for landlords featuring 24/7 support, real time notifications and financial updates. The perfect way to streamline tasks and cut down on admin.
Contact Information
020 7801 1111
[email protected]
168 Lavender Hill, Battersea, SW11 5TG
Knight Frank Battersea and Riverside Estate Agents
Knight Frank Battersea and Riverside Estate Agents manage some of the most sought-after properties for rent in Battersea, located in the Nine Elms SW8 regeneration zone.
With exceptional local knowledge and a wide network, this letting agent is well practiced at placing tenants and providing seamless services. The 4.9 Google rating attests to the effort the team at Battersea put into their customer service when dealing with landlords and tenants alike.
Contact Details
+4420 3642 9711
Unit C1 Vista, 346 Queenstown Road, SW11 8BY
Haart Letting Agents Battersea
As part of one of the largest independent letting agents in the UK, Haart Letting Agents Battersea have a wealth of experience in the industry.
Branch manager Ollie Seymour provides reliable local knowledge, alongside a large database of potential tenants. Described as ‘attentive’ without being ‘obtrusive’, Ollie has helped many new and experienced landlords let properties in the area.
Contact Information
020 7223 0637
[email protected]
255 Lavender Hill, Battersea, London, SW11 1JD
Gordon & Co Estate Agents in Battersea
Since 2008, Gordon & Co Estate Agents in Battersea have been letting properties and providing essential property management services in Battersea and Clapham.
This registered office covers the following postcodes; SW2, SW4, SW6, SW8, SW9, SW11, SW12, SW15, SW17, SW18, SW19.
Reviews describe the team as ‘kind’, ‘informative’ and praise them for going above and beyond for their clients.
Contact Information
020 7223 3100
200, Lavender Hill, London, SW11 1JA
Douglas & Gordon Battersea
From the best schools in the area to green spaces and safety, the team at Douglas & Gordon Battersea understand the requirements of families looking to rent in the area.
Covering property promotion to rental agreements, the letting’s team at Douglas & Gordon are on hand for every step of the lettings process.
Lettings manager Emma Seckel is part of a small and experienced team who are always happy to help.
Contact Information
020 7924 2002
[email protected]
128 Northcote Road, London, SW11 6QZ
Aspire Estate Agents Battersea
Covering properties from Putney bridge to London bridge, Aspire Estate Agency Battersea is an independent company that has been working with property in London for many years.
Combining the latest in property technology with original marketing strategies, the team here are confident they can let your property quickly. Their lettings department is registered with ARLA and the team is big on integrity and honesty.
Contact Information
020 7801 3400
[email protected]
242 Battersea Bridge Road, London, SW11 3AA
John D Wood & Co Estate Agents Battersea
Located centrally on Battersea park road, John D Wood & Co Estate Agents’ specialised lettings team has been operating in the UK for over 145 years.
This long running company offers bespoke marketing strategies, a flexible array of services for landlords as well as excellent corporate and relocation services.
Contact Information
501, Battersea Park Road, Battersea, London, SW11 4LW
[email protected]
020 3369 4316
Hamptons International Estate Agents Battersea and Wandsworth
With an impressive 5-star Google review rating, Hamptons International Battersea and Wandsworth are often praised for their efficiency in finding tenants and for taking the hassle out of the lettings process.
Armed with award winning marketing, a strong reputation and wide exposure on popular property portals, the team at Hamptons Battersea know how to make life easier for busy landlords.
Contact Information
98-100, Northcote Road, Battersea, London, SW11 6QW
[email protected]
Battersea Property Inventory Services
No Letting Go Battersea is head up by Rafi, Farhat and Armad Kahn. This family run franchise is dedicated to providing their clients with professional inventory services and reports for landlords and letting agents in the areas of SW11 and SW18. Rafi is an experienced inventory and property reporting specialist, with great local knowledge. Give them a call today to see how they could help your property business.
The No Letting Go Battersea branch offers;
- Inventory management
- Smoke and CO inspection and installation
- 360 virtual photography
- Property appraisals and floor plans
- Property visits
- Legionella risk assessments
- Digisign automated check in
Contact Information
07863 357196
[email protected]
12 Saint Olaves Road, London E6 2PA, UK
Looking for property inventory services in London? Discover our full list of property inventory services for landlords, letting agents and property professionals.
Looking for trusted Islington letting agents?
As a provider of landlord and letting agent services, we work with a wide range of companies within the property market and understand the importance of finding dedicated and reliable property agents to protect your investment.
A good letting agent has excellent local knowledge and understands the specific pain points of letting property in a particular area. While our previous blog looked at the best letting agents in London, we’re taking a closer look at specific localities to help you identify the best property management services in your local area.
First up, we list some of the best Islington letting agents providing professional, friendly services to landlords and businesses in the area.
Chestertons Islington
Excellent Google reviews are a testament to this agency’s responsive customer service and dedication to clients. Taking great pride in the local community, the Islington branch of Chestertons lettings and estate agency is partnered with William Tyndale School, London Calling coat collection and St Mungo’s.
Their lettings team is head up by David Manning, who has over 20 years’ experience in the industry.
Contact Information
David Manning
[email protected]
327-329 Upper Street, Islington London N1 2XQ
Daniel Rose Residential Ltd
Settling in Islington in 2004 after letting properties around North West London, this family run lettings agency take pride in the personal touch they provide as part of their property services, going above and beyond for their clients.
Daniel Rose Residential provides landlords with property valuation, marketing material and promotion on popular property portals such as Zoopla and Rightmove.
This agency is a member of Client Money Protect (CMP) and The Property Ombudsman.
Contact Information
[email protected]
Ground Floor Office, 99 White Lion Street, London, N1 9PF
Felicity J Lord Letting Agents Islington
Described as sincere, trustworthy and tech-savvy by clients, Felicity J Lord Letting Agents in Islington is part of a multi-award winning agency.
The Islington office of Felicity J Lord covers a wide area, including Highbury, Canonbury, Barnsbury, Hoxton, Kings Cross, Caledonian Road, Holloway, Arsenal, Finsbury Park and Stroud Green.
Contact Information
Anthony Szabo, Area Director (Lettings)
[email protected]
Islington Felicity J Lord, 313 Upper Street, Islington, London, N1 2XQ
Islington Properties
Islington Properties describes itself as a ‘boutique residential property services company’ and is renowned for offering unique insights into the local area. Their Sales & Lettings Manager has worked in Islington for the past ten years and the rest of the team are ARLA qualified.
The team also offers tailored property management services as well as property valuations with no obligation to commit.
Contact Information
[email protected]
111 Upper St, Islington, London, N1 1QN
Founders Of London
From Islington to Regents Park, Founders of London have a combined 20 years of experience managing properties in prime central London locations.
With a close attention to detail, the agency offers free market appraisal to landlords as well as expert advice on maximising returns. The professional website and marketing materials on offer help to attract quality tenants with a short turnaround.
Founders of London are members of The Property Redress Scheme (PRS) and Clients’ Money Protection Scheme (CMP).
Contact Information
47 Islington Park Street, London, N1 1QB, United Kingdom
Hemmingfords
Hemmingfords lettings agent started out as a husband and wife team with a mission to make lettings more transparent for both landlord and tenant.
Working with properties in Islington, Shoreditch, Clerkenwell, Hackney, Bethnal Green and the City, the couple live and work in the area and have extensive local knowledge. They also strive to be an eco-friendly option by minimising printing and using electric company cars.
Co-founder Rose has landlord experience herself and can offer guidance, care and value within all aspects of the rental process.
Contact Information
[email protected]
We Work, 41 Corsham St, Hoxton, London N1 6DR
Friar Lettings
This independent, family run lettings agent has been providing lettings and property management services since 1999. Described as helpful and professional without being ‘pushy, the small team at Friar Lettings are valued by clients for their down to earth nature and reliability.
Contact Information
[email protected]
Gainsborough Studios North, Unit A, 1 Poole Street, N1 5EB
Charles David James
Charles David James lettings in Islington provides professional services to a small number of clients to ensure each one feels taken care of and specialises in managing property for homeowners relocating overseas.
Charlie is described by clients as ‘approachable’, ‘honest’ and ‘helpful’ with a straightforward approach.
Contact Information
[email protected]
Unit 11 Canonbury Yard, 202-208 New North Road, London N1 7BJ
PG Estates Islington
Since taking the reins from his father in 2005, Ed Gormley has taken PG Estates lettings to new heights. Excellent customer service and forging long-standing relationships is at the heart of the company’s ethos.
Rave reviews from the landlords and tenants on their books are a testament to the care the team at Islington put into their dealings with customers. They offer bespoke marketing, property management and short lets as part of their services.
The lettings agent is a member of The Property Ombudsman and ARLA.
Contact Information
020 7226 4994
350 Upper Street, Islington, London, N1 0PD
Kinleigh Folkard & Hayward Islington Estate Agents
In operation since 1977, Kinleigh Folkard & Hayward can be found in 60 locations across London, making it one of the larger estate agents on our list. They have a wide network of specialists and experienced staff on hand. Their high Google review rating from Islington clients speaks volumes about their superb communication, professionalism and efficiency.
Contact Information
[email protected]
298 Upper Street, Islington, N1 2TU
No Letting Go Islington & Camden Property Inventory Services
No Letting Go’s Islington and Camden branch is led by Chris Ford. After 23 years of experience in the retail industry, Chris made the switch to property in 2017. Since then, property has become his passion and he always strives to go above and beyond for his clients of landlords and letting agents.
The Islington & Camden team offer;
- Highly detailed inventory reports
- Inventory Management in Islington
- Smoke and Carbon Monoxide Inspections
- 360 Virtual Photography
- Property Appraisals and Floorplans
- Property Visit (Mid Term Inspection)
- Legionella Risk Assessment and water testing
Contact Information
07415 087316
[email protected]
48 Weavers Way, London NW1 0XE, UK
Are you a letting agent operating in the Islington area that we’ve missed off our list? We’d love to hear from you! Get in touch to be added to the list or head to the website to discover our range of property inventory services.
What if you could eliminate the hassle of chasing tenants for signatures with an Automated Check-In Service For Property Management? Obtaining your tenant’s signature is a crucial part of the inventory process. By employing DigiSign’s automated process, you could not only save precious time but also reduce costs.
So, what exactly is DigiSign? And how does this leading automated check-in service offer benefits to landlords and property professionals?
We dive deeper into this service to provide you with a comprehensive overview.
What Is DigiSign Software?
Digisign automated check-in is a service that allows us to collect electronic signatures from your tenants. This web-based signing process makes inventory signing and management even easier for all parties, allowing for remote digital signage and automated reminders.
How Does DigiSign Work?
Our DigiSign process is simple. The software will send a reminder to your tenant via email or text message, notifying them that they are required to sign the inventory report. As the landlord or property manager, you will also receive a notification for each tenant reminder sent out.
Next, the tenant follows the online link to the electronic documents where they can add their digital signatures at the touch of a button. The tenant is also able to make their own comments and add pictures directly into the report at this stage. This collaborative process can help prevent any disputes over inventories when it comes to the end of the tenancy.
Any additions are verified by us before returning the report to you.
Using the DigiSign service, we can even send automated reminders to your tenant if they fail to sign first time. The method and frequency of these can be tailored specifically to your needs. This completely removes the frustrating and laborious task of chasing tenants for signatures.
If the tenant fails to respond to these reminders, there’s no need to worry. We will deem the report accepted and will notify the tenant.
The Benefits of Automated Check-In Systems
This automated inventory service comes with a range of advantages, benefiting both landlord and tenant;
- Inventories are automatically sent out for signing according to your specific limit
- You and the tenant can make amendments online
- Queries can be managed online by us
- Text or email reminders can be sent out to tenants to speed up replies
- Tenants are able to sign the inventory remotely, using an online link
- Increased visibility for landlords, property professionals and tenants throughout the process
- This flexible system can be tailored to your needs
- Automation saves time and effort
- Reduces the chance of human error
- You’ll never have to chase a tenant for their signature again!
These benefits help to free up your time for more important things, helping you to manage your portfolio with minimal hassle.
Streamlining the Property Inventory Process
Having a detailed, professional property inventory report in place at the start of a tenancy is vital when it comes to protecting your investment and recovering any necessary costs when the tenancy comes to an end.
By making these services as easy as possible through automation, we aim to increase efficiency in your business, helping you on the path to success.
To maximise the potential of property technology, why not take advantage of Kaptur Inventory Software – a program designed with busy property professionals in mind. Kaptur provides the most efficient way to collect, prepare, report on and manage information through its flexible system.
This includes easy user experience, 24/7 customer support and custom reports tailored to you and your business needs. For inventory reports, this means branded digital documentation, embedded photos and professional templates as a start.
Why Choose No Letting Go?
Helping landlords, letting agents and property professionals manage their workload and protect their investment is what we do every day.
We offer a range of services to make your life easier, including;
- 360 virtual photography
- Floor plans
- Property appraisals
- House viewings
- Smoke and CO checks & reports
- HHSRS
- Legionella risk assessments
- Right to rent checks
- Mid-term reports
- Check-out reports
- Abandonment notices
- Dilapidations
If you’d like to find out more about our property inventory services, please don’t hesitate to contact us.
Is your tenant coming to the end of their tenancy agreement? If so, you might want to start thinking about providing them with some essential information regarding their check-out process.
Investing in professional pre-tenancy checks service can benefit both landlord and tenant. From ensuring smoother transitions, to minimising the amount of maintenance needed, we explain how opting for a pre-check out service can save property professionals time and money.
Pre-Tenancy Check Out Procedure for Rental Property
Before we look at the process in more detail, here’s a quick overview of standard check-out procedure for a private rental agreement;
- Notify tenants of their responsibilities at least 2 weeks prior to the end of the tenancy
- Provide pre-check out service
- Tenants return property to original condition
- Provide check-out visit on the last day of the tenancy
- Provide pre-tenancy checks report
- Tenant accepts/challenges report
- Deposit return is negotiated
- Deposit is released
Let’s take a closer look…
What is A Pre-Check Out Service?
The purpose of a pre-check out service is to ensure that your tenant is fully aware that the property must be returned to its original condition as it was found on move-in day.
This service consists of a visit, in which property clerks grade each room of the property and specific items within it with actions ranging from ‘No action required’ to ‘Replacement required’. The original inventory report provides evidence of the state of the property at check-in.
This service provides tenants with a realistic view of the tasks required in order to return the property to an acceptable state and have their deposit returned in full.
Benefits for Tenants
By having all the information and guidance they need at their fingertips, a pre-check out visit arms tenants with the tools to ensure their full deposit is returned.
Often, property professionals find that tenants are unaware of certain tasks that need completing before the end of the tenancy, for example, cutting the grass or maintaining any out buildings.
This information should be accessible in the official tenancy agreement document, however not all tenants remember to read it thoroughly at the end of a tenancy.
Tenant Check Out Responsibilities
Examples of the tasks and responsibilities that could be recommended at the pre-check out include;
- Replace any furniture or furnishings that have been considerably damaged or stained beyond normal wear and tear
- Cut the grass and trim back foliage in outdoor spaces
- Thorough cleaning throughout
- Defrost freezers
- Replace old light bulbs
- Remove all food and personal items from the property
- Replace any items that were present at check-in
- Ensure furniture is in the same position as at check-in
Once these tasks have been completed, tenants are much more likely to have their full deposit returned to them, minimising time-consuming disputes.
Benefits for Landlords, Letting Agents & Property Professionals
Some of the benefits of providing your tenants with a pre-check out service include;
- It makes the transition between tenants quicker and smoother
- It minimises the amount of property maintenance needed between tenancies
- It helps maintain a positive relationship between letting agent/landlord and tenant
- It saves time and money
To sum up, pre-check outs can be very valuable for time poor landlords and property professionals seeking a quick turnaround and minimal maintenance work.
When Is the Best Time to Provide A Pre-Check Out?
We usually recommend supplying your tenant with a pre-check out visit at least two weeks before the official end of the tenancy. This gives them some time to make necessary repairs or replacements before they move out.
Inventory Check Out: Who Pays?
Since the Tenant Fees Act came into play on the 1st June 2019, landlords and letting agents are no longer permitted to charge tenants fees for inventory services.
However, don’t let this change put you off investing in professional inventory and pre-check out services as they could save you a significant amount of time and money in the long run!
Next Steps…Check Out Inventory Report
Once check-out day arrives, either the landlord or the letting agent managing the property will visit the rental in order to complete the check-out process. Everything in the property will be cross-referenced with the original check-in inventory to create the report.
Here at No Letting Go, we use Kaptur property software to record any changes from the start to the end of the tenancy. Covering everything from cleanliness and damage to missing items and fair wear and tear advice- our detailed reports help property professionals stay on top of any maintenance needed.
Do I Need an Inventory Report?
Yes! All successful end of tenancies start with a detailed inventory report. Our property clerks use the original inventory report made at the start of the tenancy to grade the property and advise on what tasks need completing.
A thorough inventory report includes detailed images of each area of the property to ensure everything is returned as it was found. The inventory report also provides valuable evidence if you need to recover costs at the end of the tenancy. For example, if your tenant leaves the property in a damaged state beyond the level of fair wear and tear, the inventory report can help to demonstrate the changes from the start to the end of the term.
Looking for help managing your property portfolio? Our property inventory services provide a clear, unbiased picture, helping you to recover costs and protect your investment.
We also offer;
- Check-in services
- DigiSign automated check-in
- Health & safety checks
- Property inspections
- Check out reports
- Maintenance reports
Discover our full range of property inventory services for landlords and property businesses.
A new year brings with it fresh opportunities to maximise the potential of your property portfolio and grow your business. It also brings new changes to the private rental sector.
So, what will the rental sector look like in 2020? And how can landlords, letting agents and property professionals keep abreast of changing regulations? Our rental property predictions 2020 looks ahead to key events in the industry.
From an overview of regulatory changes in the past year, to upcoming developments, we’re looking ahead to what 2020 will bring to the rental industry.
What Happened in the Rental Sector in 2019?
Before we start looking ahead, let’s catch up on some of the most important changes and updates to the private rental sector over the last year and what effects they’ve had on the industry;
Making Tax Digital
In 2019, the government announced that they would be helping small businesses convert to a new digital tax system to be fully implemented by the end of 2020 called Making Tax Digital.
From April 2019, VAT tax records and returns went digital, affecting landlords with an annual rental income of over £10,000. This change required landlords to use software or apps to keep track of tax records and to update HMRC through a new, digital tax account, if they weren’t already. Hopefully, this has made doing taxes more accurate and efficient for the majority of property professionals.
Letting Agency Fees Ban
February 2019 saw the introduction of the Tenant Fees Act 2019, prohibiting many of the fees required by letting or estate agents. From 1st June, letting agencies were no longer able to demand fees for;
- Security deposits over five weeks rent
- Holding deposits over one weeks rent
- Change in tenancy costs over £50
The Letting Agency fees ban raised alarm among some parties, with ARLA claiming that a blanket tenant fee ban would ‘put additional pressures on landlords, with fewer tenant checks and a lower quality of service’.
PropTech Innovation
In 2019 PropTech became the buzzword on the lips of almost everyone in property. But what does the term actually mean? Put simply, PropTech or Property Technology is all about the digital transformation of the property industry, from big data to VR.
Moving tenant checks online and Apps that help landlords manage their property maintenance have been making everyday tasks faster, easier and more secure for professionals in all areas of the property industry.
For example, Kaptur is a digital property inventory system that allows users to manage work flows, reports and inventories all in one place.
This trend for digitalisation shows no signs of losing momentum as we move into 2020.
What’s New for 2020 in the Rental Industry?
Now, let’s turn our attention to upcoming changes that could have an effect on the private rental sector in 2020;
Abolishing Section 21
The new Conservative government has announced plans to abolish Section 21 repossessions in order to protect tenants. This change is likely to be implemented by the end of 2020.
This proposition has caused alarm amongst several landlord bodies, including ARLA, who are concerned that it will make it harder for landlords to regain possession of their properties if needed.
Good or bad, this will result in changes to the way landlords and tenants can legally end tenancy agreements. For landlords, this means following the Section 8 possession process set out in the Housing Act 1988.
Changes to Mortgage Interest: Section 24
By April 2020, tax relief for buy-to-let landlords will be reduced to the basic rate of income tax and landlords will no longer be able to deduct any mortgage interest payments from their rental income.
In addition to paying more tax on rental properties, this change could even move some landlords up into a higher tax bracket.
Making Tax Digital
The scheme to completely digitise the tax system by the end of 2020 aims to make taxes more accurate, efficient and easier to manage.
But what does this mean for landlords and rental property businesses?
In addition to minimising the chance of error, a digital system should allow landlords with multiple properties to stay on top of their taxes more easily. With all the information accessible on a mobile device, you will be able to see how much tax you owe ‘as you go’ rather than waiting to find out at the end of the tax year.
However, if you’re not naturally tech-savvy, the new system might take a little getting used to – so you better get started!
Brexit and the Rental Industry
Regardless of your opinion on Brexit, landlords and property professionals may take some comfort as uncertainties regarding the effects on the housing market begin to stabilize.
Although a lot is still up in the air, it looks like we are definitely leaving the EU so landlords can start making long-term plans to grow their portfolio.
The effect of Brexit on the rental industry could even be a positive one, with an increasing number of first time buyers delaying getting onto the property ladder while agreements are being finalised.
Continued Demand for Rental Properties
On the whole, 2020 looks set to be an exciting and prosperous year for the private rental sector.
The number of people living in rental properties in the UK has been steadily growing over the last few years, and this looks like a continuing trend as we move into 2020. Clearly, this is good news for those working in the sector who are likely to enjoy relatively stable returns on investment.
Protect Your Property Investment in 2020
Keen to maximise the potential of your property portfolio in 2020? That’s where we come in.
Ensure your investment stays protected, attract the right tenants and encourage long-term tenancies with the help of our varied property services including;
- Property inventory reports
- 360 virtual photography
- Right to rent checks
- Mid term reports and inspections
- Property appraisals
- CO and Smoke reports
- Check in/check out reports
- Digisign
Want to find out more? Browse our property inventory services to get started.
Winter brings with it potential hazards that could harm your rental property and cost you money if left untreated. High winds, excessive rain, snow and ice can lead to anything from frozen pipes to blocked guttering.
That’s why it makes sense to get ahead and protect your rental property before the worst of the UK weather kicks in.
We’ve prepared a winter maintenance checklist for landlords and lettings agents, to help you protect your rental properties over the winter period.
Exterior Property Maintenance
As a landlord, you are largely responsible for the exterior maintenance of the rental properties in your portfolio.
This can include;
- Roof and guttering repairs
- Garden and fences
- Window cleaning and repairs
The following tips will help you protect the exterior of your property over the winter;
Roofs and Guttering
Missing roof tiles can cause expensive structural problems in the long-term. If your property is missing a few tiles, a particularly bad winter storm could result in leaking and interior damp.
Likewise, a blocked gutter can lead to water damage. An annual gutter clean is a sensible maintenance task to perform at the beginning of winter, after the autumn leaves have fallen and before the worst of the weather hits.
Repair Cracks and Crevices
Any gaps or cracks in the exterior of your property could result in long term problems if left untreated. If moisture from the outside finds its way into the property, you could be facing serious damp and mould issues. This is easily avoided through regular inspections and property maintenance.
Key areas to focus on include;
- Air leaks around windows and doors
- Garage or shed doors
- Ill fitted exterior doors
Winter Garden Maintenance
Usually, general garden maintenance is the responsibility of the tenant. However, if your property is experiencing a void period or you are preparing for a new tenancy, you may need to perform some garden maintenance.
Broken fences are the responsibility of the landlord, so it’s a good idea to check for any loose posts before the wind sets in. In addition, any trees with dangerous overhanging branches may need tending to.
To protect yourself from any disputes regarding garden maintenance at the end of a tenancy, always ensure the tenancy agreement clearly sets out which tasks are the responsibility of the tenant.
Winter Pipe Maintenance
When water freezes in very cold weather it expands and can result in burst pipes. To prevent this;
- Ensure pipes are well insulated
- And there are no cracks
- Fix any dripping taps
- Get the boiler serviced regularly
- Run the heating at a low temperature during void periods
- At the start of a new tenancy, make sure your tenants are aware of the location of the stopcock and understand what to do in case of an emergency
Fireplaces and Chimneys
If any of your rental properties contain working fireplaces, a professional clean by a chimney sweep will help to prevent debris build up which could pose a fire hazard.
Door Locks
Sometimes, extreme cold weather can freeze locks. Rather than getting a late night call from a tenant locked out of their home, a pre-emptive spray with lubricant will prevent sticking.
Prevent Pests
Cold weather can draw in pests such as mice and voles. To prevent any unwelcome visitors, ensure all small holes and cracks around the exterior of the property are properly sealed.
Interior Winter Maintenance
The following winter home maintenance tips refer to the interior of your rental property;
Winter Boiler Maintenance
Perhaps the most important consideration for your tenants, is ensuring the property’s heating system is in good working condition before the cold winter weather hits.
If the weather drops severely, your boiler is at risk of freezing. To avoid this;
- Remind your tenants to run the heating regularly.
- If your property is going through a void period, it’s worth setting the heating to come on at certain times throughout the day or to run it constantly at a low temperature to help prevent damp and keep the boiler in good condition.
- We also recommend bleeding the radiators regularly to prevent pockets of air entering and affecting the heat they give off.
- Get the boiler serviced once a year by a gas safe registered engineer before winter really kicks in.
Smoke and Carbon Monoxide Alarms
The start of winter is a good time to check your smoke and CO alarms are all present and in working order.
Since 2015, it has been a legal requirement for landlords to install working smoke and carbon monoxide detectors on each floor of a property. Failure to do so could result in a £5000 fine for each non-working alarm.
If you’re busy managing your portfolio, we provide Smoke and CO inspections as part of our inventory and check in service.
Winter Property Security
Fewer daylight hours and empty properties around Christmas time can result in higher levels of property crime. Encouraging your tenants to practice these safety tips should help to avoid any nasty surprises;
Timed Lighting Systems
If your rental property is left vacant over the Christmas period as tenants visit family and friends, it’s more vulnerable to theft and damage.
Encouraging tenants to use a timed lighting system when they go away for extended periods can help to prevent break ins. Alternatively, leaving the bathroom light on uses up minimal energy whilst warding off burglaries.
Exterior Safety Lighting
If you’re worried about a vacant property, installing security lights can help to prevent break-ins.
Emergency Contact Numbers
One of the most important ways you can protect your rental property over the winter is to provide your tenants with a list of emergency numbers to contact if things go wrong. This should include;
- Plumber
- Electrician
- General property maintenance provider
- Locksmith
- Letting agent contacts
This is particularly important if you are planning to go away over the Christmas break.
By providing your own list of numbers, you can ensure that any repairs or maintenance issues are attended to by reliable tradespeople, approved by you.
Invest in a Professional Inventory Service
One of the easiest ways to protect your rental property over winter, is to invest in a thorough inventory service.
From maintenance reports to health and safety checks, our teams of inventory clerks across the UK are on hand to help you manage your property portfolio all year round.
Need some help? Browse our list of available property inventory services to protect your investment this winter.
Anyone who has worked within the lettings industry will understand the importance of a thorough inventory for rental properties.
And when landlords skip this vital step, major issues can occur. If you’re left facing serious damage at the end of a tenancy without the proper reports, you may lose out on thousands of pounds.
We explore the power of inventories by highlighting a recent high-profile case featuring a former pop star and £70,000 worth of damage.
Do I Need An Inventory?
Yes, as a landlord or letting agent, it is important to have an inventory report in place to provide the evidence needed if you need to make a claim on the deposit at the end of the tenancy.
Without a detailed inventory, you could be left having to repair damage out of your own pocket. We’ve created a simple guide on the key components to include and why they’re necessary;
Property Management Inventory Checklist
An inventory report must include the following key components;
- A record of meter readings and keys provided
- The condition and cleanliness of each room, including appliances, fixtures and fittings
- A record of the condition of the garden, including any damage
- A signature from the tenant confirming they agree with the contents of the report
- A record of the condition of the mattresses if fully furnished
- Date & time stamped photos of the property and its contents
It must also include essential safety points;
- A record of furniture and furnishing fire safety labels
- Evidence that the Smoke and CO alarms comply with legislation (working order & correct placement)
- A record of loose or frayed carpets, cracked glass or windows, missing keys and inoperable locks
Check Out Report
In addition to the initial inventory report and schedule of condition that takes place when a tenant moves into a rental property, you will also need a check out report when they move out at the end of the tenancy.
Following the final inspection, the check out report should;
- Include a detailed record of the condition of the property
- Clearly show how the property has changed throughout the tenancy (in combination with the initial check in report)
- Include recommended actions for landlords and tenants
This report provides a vital benchmark to help assess any changes to the property from the start of the tenancy to the end.
If any deposit disputes arise, these reports should provide clear evidence to help landlords get a fair return on any losses or repairs required.
Top Reasons for Tenancy Deposit Disputes
Some of the main reason’s disputes occur include;
- Cleaning 54%
- Damage 49%
- Decoration 31%
- Rent 20%
- Gardening 16%
Dealing with Deposit Disputes
The security deposit taken at the start of a tenancy is considered the tenant’s money. This means that it can be tricky for landlords to withhold the deposit in response to damage or loss without significant evidence.
You will need to prove there is damage to your rental property above normal wear and tear in order to claim on the deposit.
That’s why poorly compiled inventory reports are one of the most common reasons landlords lose disputes.
Tip: Always enter the deposit into a tenancy deposit protection scheme as this is a legally required step!
Celebrity Rental Drama: The Power of Inventories
To demonstrate our point, we’ve got a high profile case study in which a property rental disaster was averted thanks to comprehensive inventory reports.
Former En-Dubz star and X Factor Judge, Tulisa Contostavlos was recently ordered to pay over £70,000 worth in damage to the landlord of her former luxury rental property.
Reported damage to the luxury North London flat included a smashed sink, cigarette burns, stains and doors ripped from hinges. Despite arguing that the damage was normal wear and tear, she was ordered to pay compensation, interest and legal costs to her former landlord.
Key to this case was the presence of a thorough and professional inventory and check-out report.
Clearly, a high rental value is no protection against severe damage, so no matter which end of the market you’re positioned in, covering your back is essential if you want to recover your costs.
Looking for help managing your portfolio of rental properties in London? Find a list of our No Letting Go London offices.
What is Fair Wear and Tear?
It can be problematic working out what is considered fair wear and tear as it differs case by case. Some examples of fair wear and tear include;
- Small scuff marks on walls
- Naturally worn down carpets
- Frayed fabrics
- Faded curtains
- Carpet indentations
However, when we talk about damage this could include;
- Broken locks or doors
- Burn marks or large carpet stains
- Holes in the walls
- Broken windows or furniture
- Poorly painted walls
One of the easiest ways to determine the difference is by commissioning a professional inventory clerk to visit the property and make a detailed report, including photographic imagery at the start of the tenancy.
How To Protect Your Rental Property from Damage
There are a few more steps you can take to protect your rental property;
Regular Property Inspections
To avoid a similar situation, making quarterly inspections of the property can help encourage tenants to practice good property maintenance.
Target Long Term Tenants
In addition, targeting long-term tenants who are more likely to treat the property as their home will help to avoid intentional damage.
Keep it Simple
Keep decoration simple and ensure your property is thoroughly clean at the start of the tenancy to avoid any future disputes.
Avoid the Risks with A Professional Inventory Service
You’ve heard the warning, now it’s time to cover your back. One of the easiest ways to protect your investment as a landlord or letting agent is to commission a professional inventory company to undertake comprehensive inventory reports and checks.
Our independent inventory clerks across the country are experienced at providing essential reports, checks and visits to help you stay protected from move in date up until the end of the tenancy agreement.
To find out how we could help, browse our list of professional property inventory services to get started.
We are delighted to have been shortlisted for the Best Supplier of the Year category with the prestigious Negotiator Awards.
These property awards help customers narrow down the search for the most reliable lettings and property services companies, while bringing well deserved recognition to hardworking property professionals.
Find out what the awards are all about and why No Letting Go has been nominated.
The Negotiator Awards
The Negotiator Awards provide a platform to celebrate the best of UK estate and lettings agencies in the residential property industry.
Since 2008, these awards have been recognising talent at one of the most lavish property parties of the year. Held at the Grosvenor House Hotel on Park Lane, London a black tie dinner is finished off with celebrity entertainment. No fees are accepted for entries, making the awards an inclusive and fair celebration of the industry.
Categories include; Community Champion, Marketing Campaign of the Year and Employer of the Year.
This year’s awards ceremony takes place on 29th November, 2019 where the winners will be revealed. With last year’s proceedings seen over by comedian Julian Clary, we’re excited to see who’s presenting the 2019 awards!
Supplier of the Year
We’re very pleased to be included in the shortlist for Supplier of the Year: Products and Services.
This is a competitive category, with a plethora of respected companies providing products and services to the lettings industry.
Last year we took home the silver award for this category, with Viewber taking gold, and Tenant Shop achieving bronze.
Our Professional Services
So, why are we being nominated for our delivery of products and services?
Whether you’re a landlord, letting agent, property professional or housing association, our teams of clerks provide a reliable, professional service to help you save time and protect your investment.
Here at No Letting Go, we offer;
- Inventory reports and schedule of condition
- Smoke and CO reports
- 360 virtual property photography
- Property appraisals
- Right to rent checks
- DigiSign automated check in
- Legionella risk assessment
- Mid term reports and inspections
- Repairs and maintenance reports
- Check in/check out services
Our No Letting Branches are spread across the UK, providing specific areas with tailored advice and services.
No Letting Go’s Accolades
Our teams work hard to provide their customers with quality services that put the customer’s needs at the centre.
Thanks to their dedication, we have been lucky enough to receive the following awards,
- Bronze award for Supplier of the Year in The Times and Sunday Times
- Lettings Agency of the Year 2016 Awards
- Rachel Farr of our Bath branch was a finalist in the Woman Franchisee 2017 EWIF Awards
- Best Inventory Supplier 2009
In addition, we’re also accredited by Safe Contractor, the British Franchise Association (BFA), Property Redress Scheme (PRS) and are regulated by Association of Residential Letting Agents (ARLA:PropertyMark)
How Can We Help?
Whilst we are crossing our fingers to win an award in November, we are proud to have been shortlisted alongside some fantastic brands in this category, and it is testimony to the high quality of services provided by our 65 offices around the country.
If you’re looking for unbiased property reporting and inventory services, browse our full list of property services to find out how we could help.
Subletting is surprisingly common and can offer benefits for both landlords and tenants. But what counts as subletting? And what do landlords need to know about the risks?
We explore what subletting is and what you can do as a landlord to mitigate the risks.
What is Considered Subletting?
Subletting is when a tenant decides to rent out either a room or whole property to a third party. For example, if a tenant decides to go travelling for an extended period, they might try to let their room out to another tenant to pay their rent. Other reasons could include;
- Change in income
- If they need to relocate before the end of a contract
- If another tenant decides to move out before the end of the tenancy and they need to fill the space
To be a sublet, the original, existing tenant needs to give exclusive access of at least one area of the property to the subtenant. The subtenant will not pay rent directly to the landlord but to the original tenant.
Is Subletting Illegal?
In most cases, subletting is legal if the tenant obtains the landlords permission to let out the rental property.
However, if the tenant sublets without written permission, they could come into legal difficulties.
Can A Landlord Refuse A Sublet?
This all depends on what it says in the tenancy agreement. If there is a section in the agreement that says a tenant can ask the landlord to sublet, landlords will need to have a valid reason for refusal.
However, if there is no mention of subletting in the tenancy agreement, as a landlord, you can refuse more easily.
It’s worth noting that in the case of fixed term tenancies, the tenant may still be able to sublet without consent if there is no mention in the agreement. That’s why it’s important to be clear on the terms of your agreement from the get-go.
Not keen on the idea of allowing a tenant to sublet? There are a few steps you can take to ensure it doesn’t happen;
- Include a section in the tenancy agreement prohibiting subletting
- Arrange regular property inspections to help prevent unwanted subletting. The professional carrying out the inspection will usually be able to tell if something is awry. It will also indicate to your tenants that you aren’t complacent as a landlord.
- Try to develop strong relationships with your tenants so they come to you first if they are having any difficulties making the rent.
Illegal Subletting
If a tenant decides to go ahead and sublet without permission, there are two main circumstances that most commonly occur;
The tenant rents out a room in the property whilst still living at the address.
This is the most common situation, and often happens when flatmates move out unexpectedly.
In this situation, think carefully about how you want to proceed. If the new subtenant has caused no issues and the rent is paid on time, it can sometimes be advantageous to allow them to continue living at the property. If this is the case, draw up an agreement to stay protected. Don’t accept any payment until you have a proper tenancy agreement in place.
The tenant rents out several or all the rooms in the rental property whilst living at a different address.
This could have serious consequences for you as the landlord. If these subletting tenants report issues to the original tenant who they assume is the landlord, property maintenance issues may go unresolved and you start to lose control of your property.
What Happens If Your Tenant Sublets Without Permission?
If you discover your tenant is subletting without your permission, there are a few steps you can take;
- Talk to your original tenant first to find a solution
- If the tenant persists subletting, sub-tenants should be informed, and either be asked to vacate the property or draw up a new tenancy agreement for them
- If all else fails and the subtenant refuses to vacate, you may need to begin the eviction process
What Are The Risks Of Subletting?
If a tenant decides to sublet their room, there are a number of risks you need to be aware of;
Insurance and Mortgage
Some insurance and mortgage providers don’t allow subletting and ignoring this could lead to voiding your contract. It’s vital you avoid this at all costs by checking your agreement before allowing a sublet.
End of The Tenancy
If your original tenant decides to move out, but their subtenant is still living in your rental property, you may come up against issues. Evicting a tenant without a tenancy agreement can get complicated.
How Do You Sublet Safely? Tips for Landlords
Subletting doesn’t always spell disaster. In fact, it can be profitable for both landlord and tenant, solving common issues such as change of circumstance.
If you do decide to grant your tenant permission to sublet, here’s a few steps you can take to ensure your investment stays protected;
- Ensure you are clear on the contents of the tenancy agreement and what it says about subletting. If there is no mention, you may want to add a clause to be on the safe side.
- Spend time on tenant referencing to ensure you end up with reliable, trustworthy tenants.
- Spend time getting to know your tenants and making a good impression. This way, they are more likely to come to you first if their circumstances change.
- Carry out regular property inspections.
Protect Your Investment with No Letting Go
If you need a helping hand protecting your investment, we have teams of experienced inventory clerks across the country ready to support you.
We can provide regular property visits, every 3-4 months to ensure your property is being well maintained and tenants are fulfilling their contractual obligations.
In addition, a comprehensive inventory report is one of the best ways to protect your investment in the long term.
Interested in hearing more? Get in touch or visit our services page to find our property inventory packages.