Rental property visits during lockdown

Despite the challenges of lockdown, landlords and property agents still have responsibilities to tenants to maintain their properties. At No Letting Go, we have tailored our service to ensure that we can still deliver regular property checks safely and effectively even when we cannot physically visit a property.

Keeping priorities in check

The landlords and property agents we support are familiar with the start-to-finish support our inventory management service offers. From a pre-tenancy inventory check, through interim checks and ending with an end-of-tenancy check, we have created a rigorous audit regime so that those responsible for managing properties can:

• Fulfil their legal obligations
• Keep tenants safe
• Maintain properties in a good condition
• Maintain high levels of property management service
• Meet contractual requirements
• Continue providing value for money as property agents

To ensure that none of these responsibilities slip, we have expanded how we conduct regular property visits that will ensure you keep meeting your obligations as a landlord and property agent, even during these difficult times.

Virtual property visits supported by the latest technology

Property visits have always been key to ensuring that all is in order with the property and a good relationship is maintained with tenants. While lockdown is a requirement, No Letting Go has looked for ways to reduce contact and minimise the risk to those around us, establishing a process for virtual property visits when tenants are not comfortable with a face-to-face visit.

Thanks to the investment we’ve made in our propriety inventory software called Kaptur and our Digisign function, we already have the tools in place to enable virtual property visits. Through a 15-minute phone call to tenants, we can complete an inventory questionnaire covering key aspects of a property inspection.

The information provided during the call will be recorded on our Kaptur software and sent to the tenants. They will be able to upload photos of the property, raise any maintenance issues they may have, review the report, digitally sign it, and then return the report electronically.

Quick and efficient, these checks ensure landlord priorities can be met while tenants still feel supported in their home with minimal disruption.

Don’t let lockdown stop you from meeting your rental property commitments

Everyone has to spend more time in our homes at the moment; as a landlord, it is important that you remain on top of your commitments to tenant safety and protect your property investment.

If you are a property agent managing several properties, you cannot afford a backlog of property visits to build up and risk not meeting your contractual obligations to your clients. Maintaining regular checks is key to protecting your property and ensuring your tenants’ safety, maintaining a good reputation as a landlord, and protecting your long-term income.

If you would like to discuss how the local inventory specialists at No Letting Go could become your property management partner, streamline your costs, reduce workload and keep accurate property inventories, then contact us today.