COVID Safe Procedures

For inventory only, the impact should be minimal. We would not usually meet a tenant on site and will be following government guidelines in relation to hygiene.

For inventory with accompanied check-ins, we provide our DigiSign service to limit contact with tenants. DigiSign automates the signing process and prevents the need for direct contact with tenants.

For check-out we can reassure tenants that as an independent company the tenant does not have to be on site whilst we conduct the report.

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Supporting you and protecting your property are our top priorities. Get in touch and let us know how we can help.

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Pre-Tenancy Pre-Tenancy

Pre-tenancy

Conducting an inventory before new tenants move into the property will set the standards for how the property should be looked after during and at the end of the tenancy.
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Pre-Tenancy Pre-Tenancy

Check-in

We can welcome new tenants by running through the inventory on site and provide a hassle free key handover service. We also offer an automated check-in and sign service, for clients who prefer to socially distance.
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Pre-Tenancy Pre-Tenancy

End of Tenancy

We will compare the condition of the property at the end of tenancy to the inventory report, and detail any missing items, damage, wear and tear and standard of cleanliness.
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Suzy Hershman, Head of Dispute Resolution at mydeposits

“If there is damage at the end of the tenancy, or the standard of cleaning is not the same as it was when the tenant moved in, without a start of tenancy inventory, there will be no evidence to show the extent of any differences and a deposit deduction is unlikely to be successful.”

Pre-tenancy

Conducting an inventory before new tenants move into the property will set the standards for how the property should be looked after during and at the end of the tenancy.

An independent and unbiased professional reporting service. No Letting Go property inventory reports are detailed, clear and transparent for all parties. Our inventories provide written and photographic reports listing the condition and contents of the property, including the standards of cleanliness. Each report will provide a safety section to record the information required to evidence compliance to smoke/CO and fire furnishing regulations. The report will also detail keys, appliance manuals, meter readings and provide a short property summary overview.

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Check-in

We can welcome new tenants by running through the inventory on site and provide a hassle free key handover service. We also offer an automated check-in and sign service, for clients who prefer to socially distance.

We can also assist with compliant requirements such as right to rent checks, in addition to collecting any comments the tenants may wish to add.

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End of Tenancy

We will compare the condition of the property at the end of tenancy to the inventory report, and detail any missing items, damage, wear and tear and standard of cleanliness.

Our check out service provides a detailed report on the condition of the property at the end of the tenancy. The check out document is compared to the inventory report in order to determine how the property has changed since the start of the tenancy. The report will record any items of damage, maintenance and the standard of cleanliness. The reports includes both written and photographic information.

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Additional Services

We provide a number of property related services for letting and management agents, housing associations and retirement rentals.