TDS state that in 2009/10 the top three causes of disputes were as follows:
Cleaning – found in 46% of complaints
Damage – found in 29% of complaints
Redecoration – found in 24% of complaints
You might also like
Managing Rents, Reducing Voids: How Accurate Check-Outs Help in a High-Rent, High-Expectations Era
Upload on September 19, 2025 by Emotio TeamIn 2025, UK rental demand remains high — but so do tenant expectations. With rents at record levels in many regions, tenants are more selective, and landlords are under growing pressure to justify rental pricing with well-presented, well-managed homes. In this environment, void periods are more costly, and property condition disputes can delay re-marketing, damage [...]
READ MOREIs Your Property Ready for the Renters’ Rights Bill? Here’s How Inspections and Inventories Can Help
Upload on May 14, 2025 by Emotio TeamWith the Renters’ Rights Bill moving closer to implementation, landlords and letting agents are being urged to prepare for sweeping changes across the rental sector. From the abolition of Section 21 to stricter requirements around property standards and tenancy agreements, the pressure to comply has never been greater. One of the most effective (and often [...]
READ MOREHow Structured Visits Strategies Could Save Landlords £3.4bn per Year
Upload on April 11, 2025 by Emotio TeamHow Regular Property Visits Could Save You Thousands As a landlord or property manager, you’re likely juggling a hundred different responsibilities—finding good tenants, keeping up with maintenance, staying compliant with regulations, and making sure your investment remains profitable. One of the simplest but most powerful tools at your disposal? Regular property visits. According to recent [...]
READ MOREAwaab’s Law: What It Means for Landlords and How No Letting Go Can Help
Upload on February 26, 2025 by [email protected]The UK government has introduced Awaab’s Law, set to take effect from October 2025, to ensure landlords take responsibility for fixing dangerous living conditions, particularly damp and mould. The law is named after Awaab Ishak, a two-year-old boy who tragically died in 2020 due to prolonged exposure to mould in his family’s social housing. While [...]
READ MOREGet in touch today
Supporting you and protecting your property are our top priorities.
Get in touch and let us know how we can help.