When landlords or letting agents walk through a property, the obvious faults are easy to spot — cracked tiles, damaged worktops, broken blinds. But what really protects your investment is a professionally documented, neutral report that records every detail — from the condition of walls and floors to fixtures, fittings, cleanliness, and key compliance points.

At No Letting Go, we specialise in inventory management — delivering compliant, detailed, and audit-friendly reports that stand up to scrutiny.

Here’s exactly what our professional reports include (and what they don’t), so you can make the most informed decision about your property visits.


✅ What a Professional Property Report from NLG Covers


1. Start-of-Tenancy Inventory Reports

We provide a full breakdown of each room, surface, and item in the property — including condition, cleanliness, contents, meter readings, and smoke/CO alarm checks.

📷 Every report is supported by high-resolution, time-stamped photographs.

🔗 Learn more about our Inventory Services


2. Check-In Services

Our trained clerks meet the tenant on-site, explain the inventory, and capture digital signatures using our DigiSign system.

This creates a transparent and fully signed-off record at the beginning of the tenancy — minimising future disputes.

🔗 Explore our Check-In Services


3. Property Visits (Mid-Tenancy)

We carry out scheduled property visits during the tenancy to assess general upkeep, cleanliness, any visible maintenance issues, and whether the terms of the agreement are being upheld.

🧾 Reports highlight any changes and include dated photographs, helping landlords address issues early.

🔗 Discover our Property Visit Services


4. End-of-Tenancy Check-Out Reports

At the end of the tenancy, we compare the condition of the property to the original inventory.

📊 Our reports show clear “before and after” evidence and include wear-and-tear analysis, giving landlords solid proof in case of deposit deductions.

💡 Less than 0.01% of our reports go to dispute — proof of how trusted and accurate they are.

🔗 More about our Check-Out Services


5. Fully Auditable Digital Reporting

All our reports are created and stored in our cloud-based system with:

  • Digital signatures

  • Time-stamped images

  • Structured, searchable reports

  • Centralised booking and audit trails


❌ What NLG Doesn’t Do (and Why That Matters)

To keep things transparent, here are a few services we don’t offer as part of inventory management:

Not Included Why
Structural surveys or crack monitoring Outside scope of standard inspections
Electrical testing (PAT/EICR) Requires a qualified electrician
Gas safety checks Must be done by a Gas Safe engineer
Drone or roof inspections Not covered within visual inventories
Boiler servicing or system testing Separate contractor responsibility

If you need these services, we’re happy to recommend trusted providers, or work alongside them as part of your property compliance plan.


🧠 Why a Professional Inventory Service Matters

Using a professional service like NLG goes far beyond a checklist. Here’s why it’s a smart move:

1. Neutral, Trusted Evidence

Our clerks are trained to be objective, so your reports stand up in any dispute or legal process.


2. Deposit Dispute Protection

Clear, time-stamped documentation can mean the difference between keeping and losing a deposit deduction claim.


3. Digital Systems for Easy Access

All reports are hosted in the cloud, with national access for agents and franchisees via our centralised booking system.


4. Happier Tenants, Smoother Tenancies

When tenants can see the condition of the property at every stage, there’s far less room for confusion or conflict.


📞 Book a Professional Property Visit Today

Whether you’re a landlord with a single property or a national letting agent managing 100+ branches, No Letting Go offers a scalable, consistent and fully compliant inventory solution.

🔗 Book a Property Report Now

You might also like

Get in touch today

Supporting you and protecting your property are our top priorities.
Get in touch and let us know how we can help.

contact us