The Renters Reform Bill White Paper is expected in 2022 and will outline wide-ranging reforms proposed for the private rental sector. Landlords need to be prepared to make changes to ensure that they meet the new obligations when they are introduced.
What is expected to be in the Renters Reform Bill?
There are several fundamental changes proposed in the Bill that will directly impact landlords:
• Abolishing Section 21 “no fault” evictions: Landlords will need to provide tenants with a valid reason for eviction at the end of the tenancy, which is not currently required.
• A lifetime tenancy deposit: This will ease the financial burden for tenants when moving between tenancies as deposits will be transferred with each move, rather than having to save for a new deposit for the following property while waiting for the last deposit to be returned.
• Improved standards in rented accommodation: To ensure all tenants have a right to redress and stop criminal landlords from unscrupulous practices to improve the standard of rental properties.
• Strengthening repossession grounds for landlords: When the landlord has a valid reason to repossess the property, the Bill will ensure they can do so.
• Introduction of a landlord register: This will improve how they are held to account so tenants can be assured they are renting from a landlord who meets their legal duties.
• Improved eviction process: Making the process easier and quicker for landlords and tenants and providing mediation services to avoid the courts.
• Greater powers for local authorities: To enforce the rights of tenants.
Why are the changes being introduced?
The Renters Reform Bill is seeking to make changes to offer greater security for tenants while also ensuring that the rights of landlords aren’t unfairly diminished, allowing them still to take appropriate action when there’s justification.
The Bill will also elevate some of the financial burdens on tenants regarding managing deposits. These changes should improve standards for tenants with greater clarity on all sides over what their responsibilities are.
How will the proposed reforms affect landlords?
Landlords must make themselves up to speed with all the changes the Bill introduces so they don’t miss any of the new obligations. This could mean updating tenancy agreements, deposit and rental processes, including eviction notices, to reflect new regulations.
To remain competitive and attract the tenants you want, all landlords and agents should already be keeping their properties maintained to a high standard. A robust inventory procedure can help you achieve and maintain standards in your rental properties. If not already in place, landlords and agents should consider this as a tool to meet their new obligations under the Renters Reform Bill.
At No Letting Go, we will be working proactively to ensure that our inventories are ready for any changes the Renters’ Reform Bill introduces and will work with landlords and letting agents so that our services continue to help them meet their regulatory obligations.
No Letting Go
If you would like to discuss how our local support or national network at No Letting Go can become your inventory partner, keeping you compliant with the law, streamlining your costs and reducing your workload, then contact No Letting Go today.
The Covid-19 pandemic created an unprecedented shift to working from home when many offices were forced to shut. This significantly impacted the rental market as tenants reassessed what they needed from their home property to support their new working style.
What changes did tenants want when working from home?
Working from home had an impact on how people looked at their homes, whether owned or rented, in three key areas:
• Space to work
• Outdoor space to enjoy
• Location
There was a need for working space for more than one family member for many. Extra space was needed by many to enable them to work from home. Workers desired an extra room to accommodate a home office, but even the ability to set up a specific work area or desk in an existing room made a big difference.
In addition to extra indoor space, people craved outdoor space. A garden, or even a balcony, became important to enable people to get outdoors when they weren’t allowed to leave home. Even after restrictions were lifted, being able to grab a break and some fresh air while spending a long day at a home desk is essential for physical and mental health.
Finally, where people were able to live also changed. They were no longer tied to cities or commuter suburbs to be able to get to the office, saving on travel time and expenses.
They could, and did, choose to live further afield as their homes became their workspaces, especially more flexible renters. This saw many people leaving city and town centres to find cheaper accommodation in the country or market towns where they could afford the extra indoor and outdoor space they desired.
What’s happening after lockdown?
Hopefully, we’ve seen the end of lockdown, and there’s an expectation that things will return to how they were pre-pandemic, including tenants’ expectations. But according to YouGov, 60% of British workers would still prefer to work remotely sometimes, so the need for space and desire to live in more remote locations could be here to stay.
However, there does seem to be some shift back to cities as offices begin to reopen. Last month, the BBC reported that some workers’ gradual return to the office and a winding down of covid restrictions led to increased demand in the urban rental market. In January, demand was up 76% compared to an average January in each of the previous four years.
This is encouraging news for landlords with properties in cities and larger towns. However, they still need to consider that working from home is likely to continue for many tenants and will still influence their choice of property.
Tenants’ rising lifestyle expectations.
We recently spoke about continued growth in the build to rent sector, and part of this boom is the focus on delivering facilities that support modern lifestyles. Popular properties have dedicated working areas, offer access to good broadband and amenities and maintain a high standard of living that accommodates the changing expectations of renters who consciously decide that renting is better for them than homeowning.
A complete return to the pre-pandemic world is unlikely, and landlords who can adapt and keep pace with the changing needs of tenants will continue to see a healthy demand for their properties.
No Letting Go
If you would like to discuss how our local support or national network at No Letting Go can become your inventory partner, ensuring that your property remains desirable to today’s tenants, contact No Letting Go today.
With so many people feeling the pinch and substantial rises in the cost of living predicted to continue into 2022, we’re all looking for ways to save money where we can. One area tenants could look to do this is in their monthly rent charge. If you’re looking to move home, where are the cheapest areas to rent?
Average monthly rent in the UK by region
According to a Statista survey of average rents in December 2021, the average UK monthly rent was £1,060. Starting with the cheapest average rent, the costs across the country were:
- The Northeast (£580)
- Northern Ireland (£724)
- Wales (£736)
- Yorkshire and Humberside (£737)
- Scotland (£738)
- East Midlands (£742)
- West Midlands (£786)
- Northwest (£844)
- Southwest (£983)
- East of England (£1,031)
- Southeast (£1,123)
- Greater London (£1,752)
While the Northeast was the cheapest area for rent, there are vast regional differences in average rental prices. Although the London area has seen some challenging times, with many tenants choosing to leave the capital during lockdown, the average rental cost is over £1,000 per month, more than the top six cheapest places to rent.
What is happening to rental prices?
As we start to see the worst of the Covid-19 pandemic in the UK, 2022 still looks like it could be another year of uncertainty as we continue to adjust to the post-pandemic era and manage the financial impact.
According to early indications from the ONS, in the UK, private rental prices rose by 2% in the 12 months to January 2022, increasing from 1.8% in the 12 months to December 2021. The East Midlands saw the most significant increase in rental prices of 3.6%, and London the lowest of 0.1%. In the Northeast, the area with the lowest average rent per month, there was an annual rental price growth of 2.2%.
What does this mean for the rental market?
RICS reported a supply versus demand imbalance in the rental market in January as tenant demand increased. Still, the number of new listings fell, leading to over half of respondents to their survey anticipating rent increases in the next three months.
With the expectation that remote or hybrid working will continue, tenants will continue to have greater flexibility to decide where they live and work so that they can make the most of regional price variations. But as rents are expected to increase further, it will mean that tenants and landlords will keep a close eye on the market and stay flexible as even the cheapest areas see prices rise.
No Letting Go
If you would like to discuss how our local support or national network at No Letting Go could make your property more attractive to rent, streamline your costs and reduce your workload by becoming your inventory partner, then contact No Letting Go today.
The drive to improve the energy efficiency of properties in the UK looks likely to impact landlords in 2025, with the proposed EPC regulations that could require landlords to make potentially significant and expensive changes to their properties.
What are the current energy regulations?
All domestic and commercial properties for rent need to have an Energy Performance Certificate (EPC) confirming the property’s energy efficiency. Ratings range from “A” to the most efficient” to “G”.
Current regulations state that any property being let must have an EPC rating of “E” or above, with certificates valid for ten years. After ten years, landlords only need to renew their certificates when they relet their property to a new tenant.
What are the new EPC regulations proposing?
As part of the government’s objective to increase energy efficiency and achieve net-zero carbon targets, it’s driving for greater energy efficiency in homes. All newly rented properties will need an EPC of at least Band C from 31st December 2025.
Existing tenancies will have until 31st December 2028 to achieve this new practical, affordable, and cost-effective target. Fines for not having a valid EPC will also increase from £5000 to £30,000.
This new legislation is expected to come into effect some time in 2022.
How will this affect landlords?
With approximately two-thirds of homes in the private rental sector having an energy rating of D or below, it means around 3.2 million privately rented properties in England and Wales will require work to meet government targets.
When asked in a recent study, landlords with properties below a “C” rating believe it will cost an average of £10,400 per property to deliver the energy efficacy required. Still, if this action isn’t taken, landlords could find themselves with a property they cannot rent.
What can landlords do to prepare for the proposed change?
It’s difficult to see how any landlords, especially those with tenants already in place, will be able to quickly make the changes to their properties needed to meet the new C band efficiency rating. The work is likely to take time; you also need to work around your tenants to get any disruptive work done on the property and find the funding for such a level of investment.
All landlords need to start understanding the scale of the proposed changes by looking at their properties’ current EPC certificate, the recommendations made at the time, and understanding where the current areas of energy inefficiencies exist.
You can take many actions to improve a property’s energy efficiency and allow yourself time to plan the most effective and appropriate measures for your property that could help you save money.
With the potential for more regulations requiring further investment from landlords, now more than ever, it’s essential to protect your investment by looking after your property and ensuring that it’s well maintained. Regular property inspections and building good relations with your tenants keep your property an attractive proposition on the rental market, spread the cost of improving energy efficiency, and ensure you get a return on your investments.
No Letting Go
If you would like to discuss how our local support or national network at No Letting Go could help keep you regulation-compliant, streamline your costs and reduce your workload by becoming your inventory partner, then contact No Letting Go today.
Research by Statista, a statistics portal for market data, found more than half of landlords who responded were in disputes with their tenants, the main reasons being arrears, cleanliness, pets, subletting and breakages. Using regular property inventories letting agents can help their landlord clients to avoid such problems.
When should you use a property inventory?
A property inventory provides a detailed report on the contents and condition of a property, listing furniture, fixtures and fittings and alongside the condition and cleanliness.
A property inspection must take place for each new tenancy to detail the condition of the property at the start; at regular intervals throughout the tenancy to record any changes and damages from the check-in inventory; and finally, at the end of the tenancy to assess the property as the tenant departs.
These regular inspections provide a full report of the property’s condition for the complete duration of the tenancy.
Why are property inspections of benefit?
Completing a property inventory might seem like a time-consuming task for a busy letting agent looking after a number of properties. However, a comprehensive inventory process can stop a landlord-tenant dispute from escalating into a legal dispute, which would be far more costly in time and money. A proper inventory system offers other benefits:
- Essential evidence about the state of the property
- Crucial evidence if you need to take the cost of a repair or replacement from a tenant’s deposit
- Claiming on insurance is much easier with inventory evidence
- A speedy inspection process to reduce the period between tenancies and maximising a property’s income potential
- Using a standard inventory process ensures that nothing is missed during a property inspection
What does an adequate property inventory look like?
To ensure that a property’s inventory and schedule of condition will be useful to avoid a dispute, it must include:
- Full contents of the property, fixtures, fittings and state of decoration
- Details of the condition for each item
- Photographic, date-stamped evidence
- A declaration page for relevant parties to indicate their agreement to the contents of the report
It must also be completed in an objective and unbiased way and enable easy comparison between reports to identify any changes in contents or condition. Ideally, a property visit should be completed every three to six months
Disputes between landlords and tenants are time-consuming, potentially costly and can affect the reputation of a landlord and their letting agent. Using an independent inventory service can help boost the credibility of an inventory for tenants because they will see it as being independent.
Discussing the tried and tested landlord inventory service we use at No Letting Go can help letting agents understand how our inventories are structured to facilitate comprehensive property inspections and designed to capture the right information to prevent disputes.
No Letting Go
If you would like to discuss how our local support or national network at No Letting Go could become your property management partner, streamline your cost, reduce workload and keep accurate property inventories the please contact us today.
Without a doubt, regular property inspections are one of the most important things you can do to protect your property investment. However, for many property owners, it’s still one of those admin chores that’s difficult to find time for. So why are property inspections such a vital element of property management?
The benefits of regular property inspections
Recent feedback from one of our customers Faye Walker, Property Manager at Fry & Kent in Hampshire, who regularly uses our property inspection service, is a reminder of why property inspections should be a regular, planned activity:
“Property inspections by No Letting Go give me real peace of mind. Their experience and use of inventory software designed specifically for the job means nothing gets past them. That way, I am reassured that my tenants are safe and happy and my property, which I’ve invested a lot of money into, is being kept in good order.”
Some landlords are worried about checking up on their tenants, but far from being intrusive, regular inspections show your tenant that you care about their welfare and can head off problems before they become expensive disputes.
This peace of mind comes from knowing that a comprehensive property inspection covers many aspects of being a landlord, including:
• Reviewing the condition of the property and its contents, to spot any repair and maintenance issues before they become costly problems
• Ensuring compliance with the tenancy agreement
• Making sure no illegal activities are taking place at the property
• Building a good relationship with tenants
• Demonstrating that as a landlord you are fulfilling your responsibilities
• Creating documentation that can provide evidence if a dispute arises
Making property inspections easy
Property inspections are time-consuming. Defining what needs to be checked, recording the findings of an inspection and organising inspection visits all take time. A great way to relieve the burden of regular property inspections is to use a property inspection service.
At No Letting Go, we utilise our bespoke inventory software to ensure all property inspections are thoroughly conducted logically, with written and photographic evidence included in the report. Together with an inspection at the end of a tenancy and the beginning of a new tenancy, regular property inspections provide a full audit trail of the properties condition.
The benefits of using a property inventory reporting system mean that inspections can be completed promptly and they also provide consistency over what is being monitored, so nothing is missed, either during the inspection or because of lost records. Online reports are easily recalled and compared when necessary to review changes.
Our thorough and rigorous inspection services are all about protecting the landlord’s investments and ensuring tenants have a good tenancy experience, working hard to ensure all our customers feel as reassured as Faye says:
“Having been in the Lettings Business for many years, No Letting Go is by far one of the best Inventory companies I have used. They are always professional, reliable and the quality of work is second to none with reports always received on time.”
No Letting Go
If you would like to find out more about how our local support or national network at No Letting Go could become your property management partner, streamline your cost, reduce workload and keep accurate property inventories, then contact us today.
The latest government rules combined with the Prime minister’s recent address to the nation is clear – tougher measures are required to control the spread of the virus.
Everyone has a slightly different attitude to risk, and with each new set of guidance comes a shift in public attitudes. The public wants protection from the government to reduce the risks of contracting an avoidable illness, but they also want protection against avoidable economic hardship (according to the Health Foundation and Ipsos recent public survey).
So, we all have a role to play – government, public and businesses large and small (and the press, but that’s a whole other topic!). Let’s hope that common sense prevails and the wearing of PPE, washing hands, sanitising and minimising contact with others will prevent us facing further draconian measures.
So how is this affecting the lettings industry? Well actually, very little has changed to the protocols already in place with agents and suppliers such as inventory providers, aimed at minimising the spread of the virus. A more significant change to letting agents is the requirement to wear masks while working in high street offices. Office workers are being told to work from home where possible, so effective systems and the ability to outsource tasks to reliable, responsible experts will be paramount in the weeks and months ahead.
In terms of how we continue to adapt as an industry, the focus has to be on creating as much confidence as possible for landlords and tenants, by ensuring safety measures are in place and being adhered to, and technology solutions are being utilised where possible, to minimise contact for staff and clients. Now is the time to remind, re-enforce and monitor those protocols with staff and clients to ensure safety is paramount and safeguard the continuity of our industry.
Minimising face to face contact is a priority and it is possible to conduct inventories, check-ins and check outs without the need for the tenant to be present. It is also vital that the tenant is reassured that in addition to his safety, this will not be detrimental to his tenancy and/or deposit – utilising an independent provider will offer additional comfort in this regard.
We achieve no contact reporting by using our DigiSign service. The system electronically delivers the inventory to the tenant enabling him to add comments back into the report if he wishes, with the facility to include photos and record an electronic signature – all within a specified time frame. Our inventory expert will then assess these comments before sending a final copy onto the agent and tenant. If the tenant forgets to sign, an automated message will be issued informing him the report has been deemed acceptable, removing the requirement for further chasing.
If you are conducting these in-house utilising software such as Kaptur, you can still achieve the same with emailing inventories, requesting tenant input and then using DocuSign software to capture the signature. Our system just removes the chasing element on behalf of the agent.
There are situations where the tenant and possibly another supplier is at the property whether planned or not, and this is where our COVID processes are utilised. Most agents are vigilant in asking health questions, to ensure tenants do not have symptoms, which is then reaffirmed by our inventory experts at the property. Keys and surfaces touched are sanitised, PPE is used and social distancing is requested by our expert. The same protocols are in place if we are collecting or returning keys to the agent office.
Whether you are outsourcing your inventories, check-ins and check-outs, or conducting them in house below is a quick checklist to remain COVID compliant to protect staff, tenants and our industry:-
- Minimise tenant contact where feasible with the use of technology
- Document your COVID procedures for visiting properties with and without tenants present and re-issue to all staff and suppliers and of course to landlords and tenants
- Check your risk assessment is up to date and re-issue to staff
- Do you have enough PPE and is everyone aware of when to use masks, sanitize keys, surfaces and hands and how to dispose safely
- Revisit processes regularly as the current situation is fluid and fines apply for breaking COVID rules
The other aspect to consider is assisting the Test and Trace service by keeping records of staff members for 21 days. Whilst this is not mandatory for our industry, more specifically relating to designated venues in certain sectors, its wise to consider this. If a member of your staff contracts the virus, most business owners will be eager to ensure anyone they have come into contact within the last 21 days are notified.
Inventory reporting keeps tenancies, the deposits and all parties safe from unfair claims and it keeps the housing market moving with check in’s and checkouts. Tenants and landlords may have differing attitudes towards risk, but the focus must remain on minimising interaction with others by communicating clear guidelines.
Perhaps one of the most sensitive and potentially litigious times for landlords and tenants comes at the end of a tenancy, when the state of a property or its fittings can put a deposit at risk, leading to disputes.
A checkout report completed by an impartial party can help avoid this potential issue by providing an objective view of the condition of the property and define who is responsible for any costs.
What exactly is a checkout report?
This report is done at the end of a tenancy and provides a thorough record about the state of the property on the departure of the outgoing tenants. Each room is inspected and graded with the assessment of specific items, clearly stating whether any action required. The resulting report provides clear evidence to justify a deduction from the tenant’s deposit. It also provides information to the landlord of what action needs to be taken before the next tenants arrive.
The checkout report, together with an inventory at the beginning of a tenancy, provides evidence of when any damage may have occurred and so who is liable. If there is a dispute, these documents can be used as part of any adjudication process.
What does a checkout report include?
A checkout report provides a detailed description of damage, maintenance and cleanliness. As the reports are written in detail and contain photographic evidence, they offer a definitive set of findings from the checkout inspection.
It can be difficult for a landlord to make an objective assessment of acceptable wear and tear, but an independent assessor completing a checkout report will use their experience to make a fair judgement. Tenants can also be assured that there is nothing for the assessor to gain from the decisions they make regarding responsibility.
What are the benefits of a checkout report?
The great thing about Checkout Reports is that there are benefits for both parties:
- Reports can be completed by independent specialists to reassure tenants of the fairness of the checkout process.
- Tenants are more likely to agree with the Checkout Report findings if they see a fair assessment has been completed.
- A good checkout report process helps maintain a positive relationship between tenant and landlord.
- They prevent unnecessary costs and saves time for the landlord.
- They make the transition between consecutive tenants smoother, with the reports identifying early on any action to be taken before the next tenants arrive.
At No Letting Go, our trained inventory specialists provide a comprehensive Checkout Report and a service that both tenants and landlords can have confidence in. Their accurate and timely information to landlords and tenants facilitate a smooth and amicable departure the rental property.
No Letting Go
If you would like to find out more about how No Letting Go could become your property management partner, with our local and national network of specialists streamlining your costs, reducing your workload and keeping accurate inventories for your properties, then contact us today.
Landlord Legal responsibilities for Legionella Risk assessments
One of the many legal responsibilities that landlords and letting agents have is ensuring that their properties are free of Legionella bacteria. Legionella can cause health problems to more vulnerable tenants or any member of the public that may visit the property.
Landlords who provide residential accommodation have a legal duty to ensure that the risk of exposure of tenants to Legionella is properly assessed and controlled.
Although the responsibilities around Legionella and preventing it from spreading from water systems to tenants’ lungs are some of the vaguest in the private rented sector, this is a quick guide to clarify the responsibilities of the duty holder around Legionella and how it affects landlords, agents and tenants alike. In it, we’ll cover:
What is Legionnaires’ Disease
Legionnaires’ disease is a severe form of pneumonia — lung inflammation usually caused by infection. It’s caused by a bacterium known as Legionella.
Most people catch Legionnaires’ disease by inhaling the bacteria from water or soil. Older adults, smokers and people with weakened immune systems are particularly susceptible to Legionnaires’ disease.
The legionella bacterium also causes Pontiac fever, a milder illness resembling the flu. Pontiac fever usually clears on its own, but untreated Legionnaires’ disease can be fatal.
What is Legionella?
The bacterium Legionella pneumonia (Legionella) is responsible for most cases of Legionnaires’ disease. Outdoors, legionella bacteria survive in soil and water but rarely causes infections. Legionella bacteria is more prevalent in artificial water systems, including domestic showers systems, garden water systems including hose pipes, internal water pipes, water tanks, air conditioning systems etc. Which means it could be present in any property.
Legionella’s ideal conditions for breeding and multiplying are as follows:
- Water Temperature, i.e. cold water above 20 degrees and hot water below 50 degrees
- Water droplets produced and dispersed, i.e. through showers, spray connections, hot tubs, hose sprinkler systems
- Water stored before recirculation is often referred to as stagnant water, i.e. in a system that isn’t used for a while, typically two or more weeks.
- A stagnant environment for the bacteria to feed on, i.e. slime, rust, sludge, etc.
Is a Legionella Risk Assessment a legal requirement?
Landlords are legally bound to keep their properties free from health hazards. The law forms part of the Health and Safety at Work Act 1974 and imposes a legal duty on all managing agents and landlords to ensure the health and safety of all tenants, staff and members of the public are protected.
According to the Health and Safety Executive:
“The practical and proportionate application of health and safety law to landlords of domestic rental properties is that whilst there is a duty to assess the risk from exposure to Legionella to ensure the safety of their tenants, this does not require an in-depth, detailed assessment.”
http:/www.hse.gov.uk/legionnaires/legionella-landlords-responsibilities.htm
The cost of a legionella risk assessment for a landlord who fails to assess their property is covered in Section 17 of the Health and Safety at Work Act 1974, which states:
“If anyone is alleged to have breached any criminal offence under this Act or the regulations, and they failed to adhere to the approved code of practise, that criminal offence shall be deemed to be committed.”
ACOP provides guidelines on complying with the law, and it holds a special legal status in the UK as it is legally binding. ACoP 8 covers legionella risk assessment guidelines.
Do I legally need to Test a Residential Property?
COSHH (Control of Substances Hazardous to Health Regs) and ACOP L8 have been in place for many years. Law has not changed, but the regulations related to non-domestic premises restricted to water systems of over 300 litres in the past.
Residential properties were exempt, but research by HSE indicated Legionella was as high in residential as it is in commercial and as a result, a new ACoPL8 (HSG274 Part 2) was introduced in April 2014 to include all residential property.
The three main Legionella Risk Factors:
- Redundant Pipework
- Infected Water Storage Tanks
- Lukewarm water temperature
As a landlord or agent, what should I be doing?
Section 28, Health and Safety at Work Act 1974:
“A risk assessment must be carried out to identify and assess the exposure to legionella bacteria from water systems on the premises and any precautionary measures needed. The duty holder is responsible for ensuring the risk assessment is carried out.”
ACOP L8 clarifies how the hazardous substance applies to Legionella in a domestic environment. The duty holder uses in the same way as the gas regulations. The landlord or managing agent is responsible for ensuring the risk assessment is carried out.
What do you need to do to comply?
Section 2.138 (HSG274 part 2) states:
Landlords who provide residential accommodation have a legal duty to ensure that the risk of exposure of tenants to Legionella is properly assessed and controlled.
The duty holder must:
- Assess – carry out a legionella risk assessment by a competent person who is trained under ACoP L8
- Remove or control identified risks
- Manage the risks on an ongoing basis
- Keep records
- Review the evaluations and controls regularly
The risk assessment process?
In most properties, avoiding the breeding of Legionella is easy enough as long the hot water is hot, the cold water is cold, and the water is used often. Realistically, there is most likely to be a problem if the property has been unoccupied for several months before a new tenancy starts. In these cases, you should be most cautious and ensure you carry out sufficient Legionella checks on the property. The frequency of a risk assessment should be no longer than every couple of years. You should check older water systems more often or if a property has been empty for an extended period, typically longer than two weeks.
What do tenants need to know about legionnaires?
Tenants need to be confident that the property they are moving into is legally compliant and safe. That you, as a duty holder, whether a landlord or property agent, have completed the relevant due diligence checks.
Who can carry out a risk assessment?
Risk assessments in between tenancies are a good idea. A competent person can complete these assessments (not necessarily somebody professionally accredited) if they are comfortable and understand the risks.
If you are unsure of the last time your property was checked, No Letting Go provide a guaranteed national service. If you would like one of our qualified inspectors to complete an inspection report for any of your properties, please contact us for availability.
A property inventory is a very important tool for anyone renting or managing a let property, and having this facility as a specifically designed system can greatly enhance its efficiency.
What challenges should a property inventory address?
When completing a property inventory, you need to have the confidence that it’s not only recording information accurately but that it’s also recording all the information necessary. If a dispute arises over the condition of a property, the information you’ve recorded could be integral to resolving the issue. A property inventory, therefore, needs to do the following:
- Ensure all key information is included in each report
- Provide proof of property issues
- Minimise financial risk by creating records that can be relied upon
- Reduce the risk of tenants, landlords, agents etc. not agreeing on the property’s condition
- Remove doubt by recording changes that have occurred over time
- Ensure the rented property is meeting legal requirements
How an inventory system addresses your challenges
Using the technology of an inventory system, such as No Letting Go’s Kaptur app, can provide a solution for many of the challenges of keeping good inventory management:
- Provides a web-based centralised booking system that’s easy to access and update, even remotely
- Allows current and historical inventories to be seen side by side to simplify viewing any changes
- Provides a fully documented audit trial
- Produces clear and precise records, agreed by both tenant and landlord, to reduce disputes when claims from deposits are required
- Identifies work to be done before the next tenant moves in
- Is mobile, allowing all administration to be completed on-site, capturing all information immediately
- Helps agents manage time efficiently by managing admin tasks such as orders, appointments, change notifications and alerts
- Provides documents in a format accepted by all Government deposit protection schemes
When an inventory system is made specifically for the task in hand, its real power is that it offers confidence for all parties and captures data very easily.
Who benefits from using this technology?
Whether tenant, landlord or agent, the success and benefit of Kaptur as an inventory management system is that it benefits all parties involved.
For agents, the efficiency of the app allows them to save time and provide uniformed reports. For landlords and tenants, the accuracy of the information and its real-time capture provides confidence in what’s been recorded. This reduces the risk of dispute over information and minimising the financial risk for both parties.
For those looking to increase efficiency in their lettings business and deliver professional reports to clients, an inventory management system provides a “one-stop-shop” solution.
No Letting Go
If you would like to discuss how our local support or national network at No Letting Go could help you as your property management partner, streamline your costs, reduce workload and keep accurate property inventories, then contact us today.