We are delighted to have been shortlisted for the Best Supplier of the Year category with the prestigious Negotiator Awards.
These property awards help customers narrow down the search for the most reliable lettings and property services companies, while bringing well deserved recognition to hardworking property professionals.
Find out what the awards are all about and why No Letting Go has been nominated.
The Negotiator Awards
The Negotiator Awards provide a platform to celebrate the best of UK estate and lettings agencies in the residential property industry.
Since 2008, these awards have been recognising talent at one of the most lavish property parties of the year. Held at the Grosvenor House Hotel on Park Lane, London a black tie dinner is finished off with celebrity entertainment. No fees are accepted for entries, making the awards an inclusive and fair celebration of the industry.
Categories include; Community Champion, Marketing Campaign of the Year and Employer of the Year.
This year’s awards ceremony takes place on 29th November, 2019 where the winners will be revealed. With last year’s proceedings seen over by comedian Julian Clary, we’re excited to see who’s presenting the 2019 awards!
Supplier of the Year
We’re very pleased to be included in the shortlist for Supplier of the Year: Products and Services.
This is a competitive category, with a plethora of respected companies providing products and services to the lettings industry.
Last year we took home the silver award for this category, with Viewber taking gold, and Tenant Shop achieving bronze.
Our Professional Services
So, why are we being nominated for our delivery of products and services?
Whether you’re a landlord, letting agent, property professional or housing association, our teams of clerks provide a reliable, professional service to help you save time and protect your investment.
Here at No Letting Go, we offer;
- Inventory reports and schedule of condition
- Smoke and CO reports
- 360 virtual property photography
- Property appraisals
- Right to rent checks
- DigiSign automated check in
- Legionella risk assessment
- Mid term reports and inspections
- Repairs and maintenance reports
- Check in/check out services
Our No Letting Branches are spread across the UK, providing specific areas with tailored advice and services.
No Letting Go’s Accolades
Our teams work hard to provide their customers with quality services that put the customer’s needs at the centre.
Thanks to their dedication, we have been lucky enough to receive the following awards,
- Bronze award for Supplier of the Year in The Times and Sunday Times
- Lettings Agency of the Year 2016 Awards
- Rachel Farr of our Bath branch was a finalist in the Woman Franchisee 2017 EWIF Awards
- Best Inventory Supplier 2009
In addition, we’re also accredited by Safe Contractor, the British Franchise Association (BFA), Property Redress Scheme (PRS) and are regulated by Association of Residential Letting Agents (ARLA:PropertyMark)
How Can We Help?
Whilst we are crossing our fingers to win an award in November, we are proud to have been shortlisted alongside some fantastic brands in this category, and it is testimony to the high quality of services provided by our 65 offices around the country.
If you’re looking for unbiased property reporting and inventory services, browse our full list of property services to find out how we could help.
With several types of tenancies out there, the variations can get confusing for new tenants and landlords. So, what is a periodic tenancy?
Periodic tenancies can offer great benefits, including increased flexibility and less paperwork. However, they aren’t without their drawbacks.
That’s why we’ve created this guide on the risks and rewards of periodic tenancies, to help you make an informed decision before drawing up a contract.
What is a Periodic Tenancy Agreement?
A periodic tenancy is a tenancy that runs for a certain period of time, most commonly month to month. Periodic tenancies can also run on a week to week or quarterly basis, although this is less common.
Unlike fixed term tenancies, periodic tenancies work as a rolling contract which can be terminated by landlord or tenant by giving notice.
Types of Tenancy Agreements
Tenancies can come in all shapes and sizes, depending on the terms and conditions of the agreement. However, here are the most common types of tenancies you’re likely to come across;
Assured Shorthold Tenancy
Assured shorthold tenancies are the most common and apply to most private rentals with a tenancy date starting after 15 January 1989. Most assured shorthold tenancies begin with a fixed period of 6 or 12 months.
Non-Assured Shorthold Tenancy
If your rental property demands less than £250 or more than £100,000 in rent per year or it is used as a holiday home, it won’t be eligible for an assured tenancy. This means you don’t have to enter the tenant’s deposit into a protection scheme or serve a section 21 notice to evict tenants.
Assured Tenancy
It is unlikely you’ll need an assured tenancy these days unless you are a housing association. This type of tenancy gives the tenant longer-term stability.
Excluded Tenancy
Sometimes referred to as a license, excluded tenancies are for tenants who lodge with their landlord and share communal areas.
Regulated Tenancy
If a tenancy started before 15 January 1989 it may be a regulated tenancy. The difference being that tenants have enhanced rights when it comes to eviction and ‘fair rent’.
Company Let
When renting to companies, different rules apply in terms of deposit protection and eviction notices.
Fixed Term Tenancy
A fixed term tenancy lasts for an agreed set of time, depending on what is set out in the tenancy agreement. Usually this will be 12 months.
Short-Term Fixed Tenancy
A short-term fixed tenancy lasts for 90 days or less.
Periodic Tenancy
A periodic tenancy works on a rolling basis with no fixed end date. E.g. month by month.
What is a Statutory Periodic Tenancy?
A statutory periodic tenancy occurs when an assured shorthold tenancy comes to the end of its fixed term and the tenant stays at the property without renewing the contract. If the tenant continues to pay rent and it is accepted by the landlord, the tenancy will continue on a periodic, rolling basis.
This transition from fixed term assured shorthold tenancy to statutory periodic tenancy is automatic.
What is a Contractual Periodic Tenancy?
A contractual periodic tenancy differs in that it is agreed in the tenancy contract as opposed to automatically transitioning from a fixed term into a periodic tenancy. This can either be agreed upon at the start of the tenancy or shortly before the fixed term contract expires.
It is also possible to enter into a periodic tenancy from the outset by setting the initial term as one month or week.
How Does a Periodic Tenancy Work?
While a fixed term tenancy lasts for an agreed set of time, a periodic tenancy works on a rolling basis, from month to month or week to week. It doesn’t end until one party gives notice.
In a periodic tenancy, the period depends on when the rent is paid by the tenant. So, in a monthly period tenancy the tenant would pay rent each month.
Shorthold tenancies become periodic tenancies after the fixed term agreement expires and if there is no new contract drawn up with the remaining tenants. The assured shorthold tenancy will automatically become a periodic tenancy as long as the tenants do not change, and they are happy to retain the same contract. The same conditions will apply and there is no further action needed by the landlord or tenant.
Ending a Periodic Tenancy
To end a periodic tenancy, there are several legal processes that can take place;
- Both landlord and tenant mutually agree to end the tenancy
- The landlord decides to evict the tenant
- The tenant gives notice
- The landlord gives notice
Periodic Tenancy Notice: Tenants
To end a periodic tenancy, tenants will need to give the right amount of notice depending on the terms stated in the tenancy agreement. They also need to ensure it ends on the right day. For example, if a monthly periodic tenancy began on 1st January it will need to end on the last or the 1st day of the month. From this date, they will no longer be liable for rent payments.
Statutory Periodic Tenancy Notice
If it is a statutory periodic tenancy, tenants must give at least 1 months’ notice for a monthly contract or at least 4 weeks’ notice for a weekly contract. The notice must end on the first or last day of the tenancy period.
Periodic Tenancy Notice Period: Landlords
Landlords must give tenants a written ‘notice to quit’ which must end on the last day of the rental period, give the minimum notice period and include legal information.
For statutory periodic tenancies, it is also possible for landlords to issue a section 21 notice as long as the landlord gives the tenant at least two months’ notice and the last day is the last day of the tenancy period. If the tenant does not move out on this date, landlords have the right to request a court order to regain possession. However, changes to the law regarding section 21 notices now require a landlord to give their reasoning, alongside relevant evidence.
Benefits of a Periodic Tenancy for Landlords
A periodic tenancy can have wide-ranging benefits for both landlord and tenant, including;
- Increased flexibility. If you suddenly need to regain possession of your property, a periodic tenancy speeds up this process as you don’t have to wait until the end of a fixed period.
- Attracting tenants. For some tenants, this flexibility is a bonus. If your tenant moves a lot for work or often needs to relocate suddenly, a periodic tenancy becomes appealing.
- Reduced letting agency fees. Periodic tenancies can dispel the need for renewals and the administration costs that come with them.
- If for any reason you need to increase the rent, this is made a lot easier by periodic tenancies. Revisions to rent payments can be made much more quickly when operating on a month by month basis.
- If you are having issues with a particular tenant, a periodic tenancy may be in your favour as you are better able to evict problem tenants as a last resort.
Risks of Periodic Tenancies for Landlords
With these advantages also come risks. If you’re thinking of entering into a periodic tenancy, watch out for the following potential dangers;
- Naturally, periodic tenancies are more likely to attract tenants looking for shorter, more transient leases. If it’s stability you’re after, you may want to think twice.
- Similarly, shorter term tenants can cost more in terms of marketing and vetting potential new tenants to replace them.
- With 1 month or less notice periods, you don’t have a long turnaround time if a tenant decides to move out unexpectedly. You will need to have end of tenancy cleaning and maintenance processes finely tuned so as not to lose out.
- If your tenant moves out during a ‘notice to quit’ period, you may be liable for paying council tax for the property. To avoid this situation, make sure you have a contractual periodic tenancy agreement in place to ensure this remains the tenant’s responsibility.
Periodic Tenancies: Good Idea?
Periodic tenancies can be a good idea as they offer increased flexibility for both landlord and tenant and can reduce the number of administrative tasks needed throughout a tenancy.
However, to protect your investment, we recommend;
- Always drawing up a contractual periodic tenancy agreement. This way you have all the agreed terms in writing and won’t be liable for council tax payments if your tenant moves out unexpectedly.
- Getting your property marketing up to scratch to attract new tenants and avoid extended void periods.
- Making sure you have all the processes in place for a speedy turnaround to avoid any losses. This includes;
- Cleaning and maintenance
- Inventory management and reports
- Right to rent checks
- Smoke and CO checks and installation
- Check-in and check-out
- A detailed and fuss-free inventory report is vital when you’re dealing with potentially shorter tenancies. Having a streamlined process in place will help protect you against loss or damage and help recover any costs without going through lengthy disputes.
Be Prepared with No Letting Go
The easiest way to protect your investment and maintain a happy landlord/tenant relationship is to entrust a comprehensive, unbiased inventory reporting service.
Here at No Letting Go, we provide a tailor-made service, including everything from check-in to property visits.
Find out more about our property services to see how we could build them into a package that suits you.
Budgets can be tough to manage for landlord and letting agents alike. Sometimes, property maintenance costs can eat into your finances dramatically.
From what’s involved to how to save, we offer insights and guidance on how to best manage budgets when undergoing maintenance on your property portfolio.
What Is Included In Maintenance Costs?
Before we go into budget management, we need to be clear on what maintenance costs are involved in renting a residential property.
Here’s a list of all the things to consider when it comes to maintenance;
Repair Costs
As a landlord, it’s your responsibility to fix any repairs needed resulting from normal wear and tear. This can include;
- Repairing or replacing white goods and appliances
- Fixing boiler issues
- Repairing any electrical faults
Refurbishment & Decoration
Keeping your property looking fresh for new tenants is an important part of being a good landlord and attracting the right target tenants. It’s recommended that carpets are replaced every 5-7 years, and properties are fully redecorated every 3 years.
However, if your property is looking particularly lived in after a tenancy or you come across some questionable stains, you might need to redecorate more often.
Here’s what else is included in refurbishment and decoration;
- Painting throughout
- Replacing carpets or flooring
- Replacing curtains
- Replacing old, tired furniture items every 10-15 years
- Replacing kitchen and bathroom fittings every 10-15 years
Exterior Maintenance
It’s not just the inside that needs attention. Staying on top of the exterior of your property can help ward off future structural issues and save money in the long run.
Here’s what it could include;
- Replacing missing roof tiles
- Clearing guttering
- Garden fence maintenance
- Window cleaning and repair
Interior Cleaning
Thorough cleaning is essential between tenancies, and you may also need to arrange for cleaning to be done during a tenancy. If the windows need cleaning for example, or if the property has suffered water damage.
Property Inspections
Particularly important during void periods, regular property inspections are an important part of maintenance for buy to let properties.
Inspections protect your property from theft, vandalism or damage from unnoticed leaks, preventing the need for extensive future repairs. We offer a professional vacant property inspection service to give you peace of mind that your investment is protected.
Gas Safety Certificates & Safety Checks
UK landlords have a legal requirement to arrange regular safety checks, including;
- An annual gas safety inspection from a Gas Safe registered engineer
- Electrical safety checks
- PAT tests for white goods
- Energy Performance Certificate
- Ensure smoke detectors are present and working
Your Time
This cost is usually overlooked by most landlords, but the time you put into the maintenance of your portfolio really adds up. Particularly if you are balancing your duties as a landlord with another paid job, extra time spent on maintenance may mean losing out on wages.
If this is the case, it may be worth investing in a full management service from a property management company so you can swap a management fee for more time for other ventures.
How Much Does It Cost To Maintain A Rental Property?
Maintenance costs will vary depending on several factors;
- Size of the property
- Age of the property- older homes require more upkeep
- Location of the property- service charges vary dependant on area
- Type and number of tenants
For example, if you rent to students or large families, you may have to fork out more for accidental damage repair costs.
Landlord Maintenance Costs: How to Save Money
Now we’ve discussed what’s involved, it’s time to look at ways to save.
Choose Your Target Tenant Wisely
While finding tenants may not be the first thing you think of when it comes to maintenance, the tenant you choose could have an effect on your maintenance costs.
For example, as mentioned above, renting to students can result in more accidental damage as there tends to be more people living in one property, and tenants have a reputation for partying! Similarly, renting to tenants with pets is likely to involve more refurbishment at the end of the tenancy.
Deciding on your target tenant from the get-go is an important part of the process.
Act Fast When It Comes to Repairs
The quicker you act on repairs and maintenance tasks, the more popular you’ll be with tenants and the less likely they are to develop into serious issues. Usually, dealing with problems as soon as they arise means you can save money in the long run as you have time to think about the best possible solution.
Paying for maintenance costs early will also help you to manage your monthly budgets and keep on top of your spend.
Buy Quality Furnishings
Opting for the cheapest furnishings available isn’t always wise. The cost of replacing flimsy furniture every year is likely to add up to more than investing in quality in the first place. This is particularly true for mattresses, sofas and dining tables. Our blog on furnishing your rental property will help you with some handy tips.
Keep It Simple
When it comes to decorating your properties, more is less. You don’t need to go overboard to provide a comfortable home for tenants. Simple, modern furniture without too many frills will appeal to most and will be kinder on the budget.
Tip: Avoid painting everything white as it will require more upkeep. Neutral, mid-tones are much more forgiving.
Don’t Skimp on Landlord Insurance
Landlord insurance is essential when renting a property. Finding the right deal can help you save when things go wrong. Quality contents or accidental damage insurance will protect you in the case of weather damage or accidental spills.
Make sure you shop around for the best deals.
Check Council Tax Exceptions
If one of your rental properties is vacant for a period, or you are performing refurbishment that renders your property inhabitable, you may be eligible for Council Tax redemption. This will leave you with some extra cash to spend on essential repairs and decoration.
Landlord’s Energy Saving Allowance
By increasing the energy-saving potential of your property, you could save money that can be injected back into the maintenance budget.
By reinforcing insulation in your rental property, you could save a significant amount in tax.
Know When To Ask For Help
While rolling up your sleeves and getting stuck in can save on service fees, it’s not always the best option.
Botched DIY can end up costing more than the original problem, and when it comes to electrical or plumbing issues, professional is always best.
Get More Than One Quote
When you need to pick up the phone to a plumber or tradesperson, make sure you do your research.
Particularly important when it comes to bigger jobs, getting several quotes will help you find the most competitive price.
Invest In A Comprehensive Inventory Service
Compiling a comprehensive written and photographic list of all of the items and furnishings and their condition within your property is one of the best ways to recuperate maintenance costs at the end of a tenancy.
If there is any damage beyond normal wear and tear, it will be much easier to deduct the appropriate costs from the deposit.
A professional property inventory service provides an impartial account of your property and is delivered using high quality photography in a handy, easily accessible digital report.
Landlord Maintenance Responsibilities: Help From No Letting Go
The costs of being a landlord are wide ranging. From agent fees to mortgage interest, balancing your rental income with outgoing costs can be tough.
That’s why sometimes it pays to get some help. Whether it’s repairs and maintenance reports or inventory services, our teams of experienced clerks could help streamline your business so you can take control of your budget.
Browse our full list of property management services to find out how we can help.
It’s a common question among new or soon-to-be landlords – do I need landlord insurance?
The short answer is yes. In addition to healthy investment returns, being a landlord comes with a lot of added risks and responsibility. To minimise this risk, investing in reliable insurance is essential.
Protecting your investment is paramount, but the jargon around landlord insurance can make it tricky to keep your facts straight.
We’ve curated a simple, yet comprehensive guide for landlords to help you get your head around landlord insurance and work out which type is best for you.
Here’s what it is, how it works and how to get it.
What is Landlord Insurance Cover?
Landlord insurance is a type of home insurance, specifically designed for rental properties. This broad term can include anything from contents insurance to rental protection.
Your policy could cover;
- Damage to the property
- Loss of rent
- Damage to or loss of contents
- Legal claims made against you by tenants
Is Landlord Insurance a Legal Requirement?
While landlord insurance isn’t a legal requirement, standard home insurance will not cover you for rental properties and going without could cost you dearly in terms of money, time and hassle.
Do You Really Need Landlord Insurance?
Often, you will need permission from your mortgage provider in order to let your property to tenants who will most likely require specialist insurance.
Legal issues aside, it’s always a good idea to protect your property as comprehensively as possible to protect both yourself and your investment.
What’s the Difference Between Home Insurance and Landlord Insurance?
Home insurance is designed to protect private homes from damage and loss. A rental property comes with a whole host of different issues. For example, as a landlord, you are less able to keep an eye on the day to day happenings in the property and have to rely on tenants to update you on any problems that occur.
Here’s a few of the differences between home and landlord insurance;
- Home insurance only covers the owner/occupier if they are in need of alternative accommodation. Landlord insurance covers tenants in this situation.
- Landlord insurance can cover you for loss of rent.
- Landlord insurance can cover any legal costs needed as a result of your actions as a landlord.
Types of Landlord Insurance
Here, we provide a brief overview of the different types of landlord insurance available;
Landlord Buildings Insurance
Buildings insurance covers any damage caused to the building itself. This could mean damage from fire, flooding or even malicious damage caused by the occupants. Every insurance provider is different, so you’ll have to check which type of damage this covers.
We highly recommend getting buildings insurance, especially if you are the freeholder.
Landlord Contents Insurance
Contents insurance protects against loss or damage of goods and furniture within a property. So, if you are renting a furnished property, it could be a good idea. However, this type of insurance does not protect against normal wear and tear.
Different insurance plans offer various cover and allow you to insure different parts of your property. For example, communal areas in flats or shared accommodation. It won’t protect items belonging to tenants.
Accidental Damage Insurance
Accidental damage insurance comes under contents insurance and can cover the cost of anything from spills and stains to broken windows.
Landlord Rent Guarantee Insurance
Otherwise known as rental protection insurance or loss of rent insurance, this type of cover protects you if you are unable to rent out your property as a result of an insured event like a fire or flood.
Tenant Default Insurance
Tenant default insurance covers you if your tenant fails to pay rent for two months, covering the cost for up to eight months. You will need to conduct the proper credit checks at the start of the tenancy to be eligible.
Commercial Landlord Insurance
If you let to a third-party business, you will need commercial landlord insurance. Commercial buildings have different designs and purposes, meaning there are different risks attached.
Commercial landlord insurance can cover accidental damage, vandalism and rental income protection.
Landlord Liability Insurance
Also referred to as property owner’s liability cover, this type of insurance covers legal defence costs and expenses in the event your tenant has an accident and considers it your fault.
With this type of insurance, you’re looking at high limits, usually upwards of £1 million.
Legal Expenses Insurance
This covers legal expenses such as court costs when chasing up late tenant payments and gives you access to legal expertise.
Employers’ Liability Insurance
If you employ anyone else to work at one of your rental properties, say as a gardener or cleaner, you are required by law to have this insurance. Employers’ liability covers legal defence costs and awards made for any injuries, accidents or illness as a result of your negligence.
HMO Landlord Insurance
If you rent out an HMO property, the terms of your insurance cover will differ slightly from single occupancy homes.
Finding an insurance plan tailored to HMO properties could help you get the protection you need.
Alternative Accommodation Insurance
If your property becomes uninhabitable due to an insured event and the tenancy agreement requires you to provide alternative accommodation for your tenants, this type of insurance is a good idea.
Unoccupied Property Insurance
Unoccupied property cover can help during void periods or if you need to make renovations to your property. To qualify as unoccupied, a property usually has to be vacant for 30 days.
You will also need to arrange for regular vacant property inspections.
Multi-House Landlord Insurance
If you have several properties in your portfolio, it is probably worth taking out multi-property landlord insurance.
By including all of your properties on one policy, you could save money and time on paperwork and other processes.
Landlord Home Emergency Insurance
Boiler breakdown or serious leaks are a surprisingly common occurrence. Landlord home emergency insurance provides you with 24/7 access to emergency cover for plumbing, heating, power and security issues.
What Kind of Insurance do I Need for a Rental Property?
The type of insurance you’ll need depends on the type of property you rent and your specific needs as a landlord. We answer some common questions;
Do I Need Landlord Insurance If I Have Buildings Insurance?
In most cases, you will need to take out a specific insurance when renting out a property in addition to your home buildings insurance.
Some policies may allow you to amend your existing home buildings insurance to cover your activities as a landlord, however you may also want to take out extra insurance to cover all bases.
Do I Need Landlord Insurance if Renting to Family?
Yes. It is just as important to have insurance when renting to family members. You will need to draw up a tenancy agreement for legal purposes, even if it’s just a casual arrangement.
Renting to offspring or siblings may feel informal, but if they are paying you rent, you are legally regarded as their landlord and standard home insurance won’t cover you.
Do I Need Landlord Insurance If I Live in the Property?
Even if you live in the property, standard home insurance won’t protect you. Make sure you tell your lender that you live in the rental property when you take out the insurance. Again, you will need a tenancy agreement in place.
Do I Need Landlord Insurance for a Flat?
Renting out a flat is the same as renting a house when it comes to insurance.
The only difference with renting a flat is that you may not need buildings insurance if there is a freeholder arranging this. Be sure to inform them that you are renting out your flat so they can make any adjustments to their insurance policy.
Do I Need Landlord Insurance if Renting a Room?
Again, standard home insurance is unlikely to be valid when renting out a room in the same property you live in.
If you have a lodger, you will need a tenancy agreement in place for your landlord insurance policy.
What Does Landlord Insurance Cover?
Landlord insurance can cover a variety of different risks and situations, depending on your needs. The basics are buildings and contents cover, but you can add extra policies as you see fit.
We answer some common questions about landlord insurance cover;
Does Landlord Insurance Cover Accidental Damage?
Yes. If you want your insurance policy to cover accidental damage such as dodgy DIY or carpet stains, opt for accidental damage insurance to protect your property.
Does Landlord Insurance Cover Appliances?
Yes. Contents insurance covers white goods and appliances provided by you in the rental property.
Does Landlord Insurance Cover Tenant Injury?
Yes. To protect yourself against legal claims made by tenants, landlord liability insurance will provide legal defence costs and expenses.
Does Landlord Insurance Cover Unpaid Rent?
Yes. Tenant default insurance covers you if your tenant fails to pay rent for two consecutive months.
How Does Landlord Insurance Work?
Your first step in purchasing landlord insurance is to decide what type of cover you need. It’s possible to find a tailored policy suited to your individual needs and requirements. Whether you opt for basic cover (building, contents and liability) or go for comprehensive cover, make sure you read the fine print to find out exactly what’s included.
What is Sum Insured?
The sum insured is the amount an insurer will pay out for a claim. The higher the value of your rental property, the larger this amount will be. Make sure the sum insured is enough to rebuild your property, rather than focusing on its market value.
Calculating your rebuild cost accurately will ensure you don’t overpay for your insurance. There are online rebuilding cost calculators to help, although keep in mind, this will only provide you with an estimate rather than exact values.
Levels of Excess
You will also need to think about the amount of excess you are able to pay if you need to make a claim. Higher excess reduces the cost of your insurance and different claims can come with different levels of excess.
Be Prepared
Before you buy you will need to know;
- Your rental property’s rebuild value
- The level of excess you can pay
- What type of cover you need
How to Claim Landlord Insurance
If you ever need to make a claim, make sure you do so as soon as possible. You will need to provide as much evidence as you can to get the best pay-out. This could include receipts, invoices and photographic evidence.
How Much Does Landlord Insurance Cost?
The cost of your landlord insurance will be dependent on a variety of different factors;
- Location – Local crime rates and the probability of severe weather in a certain area will affect the cost of your insurance.
- Type of tenants – Students, tenants with pets and those on housing benefits are deemed more of a risk by some insurers, meaning higher insurance costs.
- Size of property – More tenants means higher costs.
- Number of properties – Naturally, more properties mean more costs. Look for an insurer who offers portfolio property discounts.
- Sums insured – Your insurance will cost more the larger your sums insured
Which is the Best Landlord Insurance?
To compare landlord insurance and get a landlord insurance quote, there are plenty of price comparison sites to reference.
Here are some popular landlord insurance providers;
- AXA Landlord Insurance
- Aviva Landlord Insurance
- CIA Landlord Insurance
- SAGA Landlord Insurance
- Direct Line Landlord Insurance
- Hamilton Fraser Total Landlord Insurance
Makes sure you shop around and do your research to get the best deal for you.
Protect Your Investment with No Letting Go
We understand the importance of protecting your rental property for the long-term success of your business.
A detailed property inventory is one of the best ways to secure your property by providing the critical evidence you need to recuperate costs. Find out more about our professional, unbiased property inventory service to get started.
If you’re weighing up the pros and cons of providing a furnished or partly furnished property for prospective tenants, you’ve come to the right place.
Letting a furnished property has plenty of benefits, including quality tenants and longer tenancies. However, furnishing your property can get expensive and cause issues down the line if not done properly.
Here, we discuss how to furnish a rental property with tips and tricks on making the most of your portfolio.
What’s the Difference Between Fully Furnished and Partly Furnished?
Let’s clear this up before we get started.
Furnished
Usually, a furnished property will come with essential electrical appliances, white goods and basic furniture. In short, everything a tenant needs to move in straight away.
Partly Furnished
A partly furnished property will only include white goods, lighting and essentials such as curtains and kitchen cabinets. It may also include some other furniture items at the discretion of the landlord or letting agent.
Unfurnished
An unfurnished property will come with only the very basics- light fittings, carpets and essential appliances such as an oven.
Should you Furnish Your Rental Property?
Furnished or unfurnished? It’s a tricky question. While renting unfurnished properties may seem like the easy option, providing a furnished property comes with attractive benefits;
You Can Charge Higher Rent
A well-furnished property may affect the amount of rent you can charge.
With a lack of quality, furnished properties on the rental market, tenants searching for a ready-made home are prepared to pay a little more for the convenience.
Good quality furnishings that make your property look welcoming will attract tenants and help your property stand out.
Attract the Right Tenants
A well-furnished property will attract a wider pool of renters, allowing you to pick and choose to find the right tenant for you– whatever that might look like.
Secure Longer Tenancies
A home that feels well cared for and inviting will encourage tenants to stay longer term.
Who is Your Target Tenant?
The tenant group you’re targeting should be the biggest consideration when deciding whether to furnish your property. Well established families or older professionals are likely to have their own furniture they want to bring with them.
Whereas students or young professionals may be looking for convenience and a place they can move in straight away.
What Does a Landlord Have to Provide in a Furnished Flat?
When providing tenants with a furnished home, there are certain items they will expect to be included;
What to Include
A furnished property should include;
- White goods (oven, washing machine, fridge freezer etc.)
- Dining table and chairs
- Beds
- Sofas and chairs
- Wardrobes, chest of drawers and cupboards
- Light fittings
- Curtains
- Carpets
What Not to Include
However, there are a few items landlords are not expected to provide;
- Bed linen, duvets and pillows
- Cleaning supplies
Furnishing a Buy to Let Property: Top Tips
To make things easier for yourself at the end of the tenancy agreement, we have some tips and advice on how to furnish your rental property;
Choose Easy to Clean Furniture
Wear and tear is inevitable, but to keep your property in good condition, easy to clean appliances will encourage your tenants to keep things well maintained.
Avoid Decorations
When it comes to personal taste, we’re all different. Let your tenants choose the little details so they can feel at home. Similarly- neutral colours work best.
Choose Easy to Replace Items
This way, if things get broken, they can be replaced with a ‘like for like’ item without too much bother.
Replace Furnishings as Needed
Old, stained carpets will do nothing for your properties appeal. The Tenancy Deposit Scheme recommends replacing most items of furniture after 7 years.
Provide Basic Tools
Providing basic tools will encourage tenants to take care of minor issues themselves, taking one more thing off your plate.
Follow Safety Regulations
As a responsible landlord, you need to follow fire safety laws when it comes to soft furnishings.
Choosing the Right Furnishings
Let’s take a closer look at some of the types of furniture to include in your rental property, room by room.
Living Room Furniture
Basics to include:
- Sofa(s) or armchairs
- Coffee table
- Bookcase
- Carpet
- Lights
Best Sofas for Rental Properties
Here’s a few of our top picks of the best sofas to buy for your rental property:
This modern 2-seater sofa in a neutral grey will work well in slick apartments for young professionals and is pretty easy on the budget too!
A sofa bed is a big plus among tenants, and this one is great value for money. This simple, classic style will work well in most interiors and families will love the extra storage space.
The Quality 3-Seater
If you’re trying to attract professionals willing to pay high prices for the right home, a quality sofa is essential. This one comes from an esteemed brand and the elegant style will have mass appeal.
Kitchen/Dining Room Furniture
Basics to include:
- Kitchen cabinets
- Essential appliances (oven, washing machine, fridge freezer, toaster, kettle etc.)
- Table and chairs
Best Dining Tables for Rental Properties
A dining table is the hub of any home and getting the right one is important.
This handy piece of furniture features built in storage and a fold-out table design. Perfect when letting properties with small kitchens.
The Extendable Table
The simple, modern design of this table will fit neatly into any interior, and the extendable section can accommodate extra guests. It’s also budget-friendly!
Bedroom Furniture
Basics to include:
- Bed
- Mattress
- Wardrobe
- Chest of drawers
- Bedside table
- Carpet
- Lighting
Best Mattress for Rental Properties
A mattress is perhaps the most important piece of furniture for your rental property. A considerate investment, you need it to be durable and long lasting. Here’s our top picks;
The Affordable Memory Foam Mattress
This mattress from the Memory Foam Warehouse makes quality memory foam affordable. Starting at under £100, you’re unlikely to find anything cheaper.
Buying a mattress for your rental property is only half the battle. The next job is delivery. Opting for a bed in a box mattress means the mattress can be delivered straight to the property in a convenient sized box.
Once you’ve invested in a mattress, it makes sense to protect it. A mattress topper can prolong the life of a mattress and guard against stains to keep it looking fresh at the end of the tenancy. This memory foam mattress topper is a cheap but comfortable option.
Protecting Your Furnished Rental Property: Inventory Management
Once you’ve gone to the effort of furnishing your rental property, you need to ensure it’s protected.
The easiest way to do this is by investing in a comprehensive inventory report delivered by unbiased professionals. A property inventory helps guard your property and its contents against damage by providing full details of its condition at the start and end of a tenancy.
At No Letting Go, we provide landlords and property professionals with comprehensive services and reports to protect their investment and streamline processes. Browse our full list of inventory management services to find out how we can help.
Mould. The scourge of the rental property market. No matter how much effort you put into ventilating a property and keeping things dry, it somehow seems to find its way back again and again.
But whose responsibility is it to deal with mould in a rental property? And are tenants able to demand rent reductions for lingering mould?
We’re exploring this common problem to help landlords and tenants alike come to a happy solution. From prevention to deposit deductions, let’s look at landlords mould responsibility to get to the bottom of who is culpable and prevent disputes before they arise.
What is Damp and Mould?
Before we delve into who is responsible for dealing with mould in rented properties, let’s look at the different types of mould and its causes.
Rising Damp
Rising damp is the name given to the process of water rising up and into a building from the ground through bricks and mortar. All houses should have a layer of waterproof material called a ‘damp proof’ to prevent rising damp. However, when this fails, problems occur.
If this issue isn’t solved promptly, it can lead to mould forming that’s difficult to remove for good.
Penetrating Damp
Penetrating damp is caused by leaks that allow water into the property, causing surface mould growth. These leaks could come from broken roof tiles, blocked guttering or faulty plumbing.
The main thing to remember about penetrating damp is that it comes from outside the property and is usually a structural issue.
Condensation
Condensation happens when moisture in the air comes into contact with cold surfaces, leading to water droplets and mould growth. If a building is poorly insulated or the ventilation or heating system is faulty, then the condensation is considered a structural issue. However, condensation can also be caused by tenant’s lifestyle habits.
The Health Risks of Living with Mould
The Housing Health and Safety Rating (HHSR) dictates that damp is an essential repair as it can cause health issues for tenants.
Mould is a fungus which can trigger or exacerbate the following health problems;
- Difficulty breathing
- Irritation
- Allergic reactions
- Skin rashes
- Asthma attacks
Not only is mould detrimental to physical health, it can also have an impact on tenant’s sense of wellbeing. This is why it’s so important for landlords to deal with mould swiftly and efficiently.
Is Mould the Landlord’s Responsibility?
With regards to mould, when fingers are pointed, things can get complicated.
Legally, rising damp or penetrative damp caused by structural leakage is the landlord’s responsibility to put right. Under section 11 of the Landlord and Tenant Act 1985, it is the landlord’s responsibility to resolve mould issues caused by structural faults.
However, when interior condensation is caused by the tenant, this shifts the responsibility.
Condensation can be caused by;
- Drying clothes indoors
- Showering and not opening the window
- Cooking without opening the window
- Not heating the property sufficiently
Determining whether mould in a property is due to the tenant’s lifestyle habits or the poor ventilation of the property can be tricky.
First Steps When Mould Is Spotted
If you’re a tenant whose spotted mould anywhere within your rental property, you need to alert your landlord straight away. Describe where the mould is and any damage to furniture or belongings. Once the problem has been reported, the landlord has to respond within 14 days.
For landlords, when a tenant reports mould in the property, arrange an inspection to determine the cause of the mould and, where necessary, ensure repairs are made.
Once a damp problem has been resolved, you may also need to repair any damaged plaster or flooring and redecorate affected areas.
If you don’t respond within the two-week timeframe the tenant could contact the local authority who could force the issue through. That’s why it’s vital to arrange an inspection and repairs as soon as possible.
Can I Withhold Rent for Mould?
If your landlord refuses to make repairs, withholding rent can be risky. Technically, tenants do not have the right to withhold rent and could be subject to repossession or even eviction.
However, tenants do have the right to make the repairs themselves and make up the cost in future rent. If you decide to go down this route, you need to be certain that the repairs needed are the responsibility of the landlord. Be sure to seek legal advice before making this stance and follow the correct procedures.
Can a Landlord Deduct Deposit for Mould?
If there is mould in a property at the end of a tenancy which was not there at the start, landlords have a right to deduct money from the deposit only if the mould was caused by the actions of the tenant.
The amount deducted is at the discretion of the landlord, and will take into consideration any repairs or redecoration needed above the level of fair wear and tear.
Is Mould Considered Normal Wear and Tear?
Whether mould is considered to be fair wear and tear depends on the cause. If there is evidence to show that the mould has been caused by the negligence of the tenants and advice and regular maintenance has been supplied by the landlord or letting agent, then compensation can be claimed.
Can I End My Tenancy Early Due to Mould?
If you’re a tenant who has found themselves in a mouldy property with an inefficient landlord, there are steps you can take.
If your tenancy agreement has a break clause, then you may be able to end the tenancy early. However, if not, contact your local authority who will perform an inspection to determine whether the landlord is culpable of negligence. If so, they will issue a notice to the landlord demanding repairs.
From a landlord’s perspective, if you attempt to evict your tenant without fixing a reported mould problem within six months of it being reported, this could invalidate a Section 21 notice.
Condensation and Mould: Advice for Tenants
If you’re a tenant living in a rental property, there are some simple ways to prevent mould;
- Dry clothes outside when possible or keep them in the bathroom with the doors closed and windows open
- Cover pans with lids when cooking to prevent excess steam escaping
- Close the kitchen and bathroom door when in use
- Use a bath mat to soak up excess water
- Turn on the extractor fan when cooking or bathing
- Leave a gap between furniture and external walls
- Air out cupboards and wardrobes regularly
- Turn on the heating regularly and try to keep the house a consistent temperature
Preventing Mould: Advice for Landlords
Minimising the chances of mould growing at the start of a tenancy agreement could save you money on maintenance in the long run.
Here are some ways to prevent mould in your property;
- Ensure the property is well ventilated
- Maintain gutters and roofs to prevent leaks
- Ensure all plumbing is in good working order
- Repair any rotten window frames
- Improve the insulation of the property
- Install extractor fans in the bathrooms
- Repair or replace faulty damp proof course
Avoid Disputes with a Comprehensive Property Inventory
In cases where it’s difficult to determine the responsibility for mould, a detailed property inventory could help.
Prevent disputes before they can occur by investing in a professional, unbiased inventory report. By providing detailed written and photographic evidence of the state of the property, this report helps landlords and tenants alike by proving responsibility and supporting claims.
At No Letting Go, our team of experienced inventory clerks are well versed in helping landlords and property professionals streamline their workload and comply with regulations.
Whether you’re a landlord looking to recover costs against mould damage, or a tenant leaving a rental property, browse our full list of property services to find out how we can help.
Do you own or manage property in the London area? Whether it’s a single rental property or a large portfolio of flats and houses, it helps to have a professional team behind you ensuring things run smoothly.
With over 65 UK offices, we offer professional property inventory services throughout London and the surrounding areas.
Looking for property inventory in London? We’ve gathered a list of our London offices to help you find your local No Letting Go branch.
What is a Property Inventory?
An inventory is a legal document providing an accurate record of the contents and condition of a property at the start of a tenancy.
Property Inventory reports can include written and photographic evidence to protect landlords and tenants alike. A professional inventory service helps landlords recover costs to cover damage and repairs by determining how much money is deducted from the deposit.
A comprehensive, quality inventory report can even help settle disputes at the end of a tenancy by providing unbiased evidence.
What is an Inventory Check-In?
An inventory check-in is simply the process of the inventory being taken and provided to the tenant by the inventory clerk or landlord at the start of a tenancy. Usually, the tenant is given a short period to check the property before signing.
A check-out report then determines any changes made to the property between the start and end of the tenancy.
When Should Inventory Be Done?
The best time to schedule an inventory is immediately before the start of a tenancy. This means that the report will provide the most accurate representation of the cleanliness and condition of the property on move-in day.
Do Landlords Have to Provide Inventory?
While there is no legal requirement for a landlord to provide an inventory, it is highly recommended.
When claiming against a deposit, it is the landlord’s responsibility to prove that the tenant has damaged the property. Without a high-quality inventory report, this becomes a lot harder to justify and conflicts can arise.
For this reason, having the protection of an inventory report undertaken by independent inventory clerks is essential if your tenant decides to contest any deductions taken.
Our Property Services at a Glance
Property inventory is just one of the wide-ranging professional services we offer. Here’s a taste of what working with us could provide;
- Inventory management
- Check in services
- Right to rent checks
- Property visits and inspections
- Check out services
- Dilapidation reports
- House viewings
- Floor plans
- Property appraisals
- 360 virtual photography
- Health & Safety reports
- Real time support
Now we’ve covered the basics, let’s look at the No Letting Go property inventory services, London and where to find them;
Property Inventory West London
Looking for property management services near you? Here’s a list of our No Letting Go offices in West London:
Letting Go Uxbridge
The Uxbridge office is run by John Farrell, an experienced inventory and property reporting specialist, with great local knowledge.
Their DigiSign feature enables the collection of digital signatures with automated reminders, meaning no more chasing up tenants!
Contact details:
48 Drayton Grove, London W13 0LA, UK
Email: [email protected]
Office Tel: 07889 996922
Property Inventory Services in East London
For landlords, letting agents and property professionals in the East London area, here’s where you can find our services:
No Letting Go Romford & Docklands
Lead up by Patur Mohan, the Romford and Docklands Inventory services cover Romford, Ilford, Dagenham and the Docklands.
Offering a professional, reliable check-in/check-out service to help safeguard your property, this branch is dedicated to helping businesses and landlords protect their investment.
Contact details:
Romford UK
Email: [email protected]
Office Tel: 07544 466617
No Letting Go Stratford & Newham
The No Letting Go Stratford & Newham team are headed up by Mundeep and Satinder Grewal.
Covering Stratford, Royal Docks, Gallions Reach, East Ham, Canning Town, Plaistow, Beckton and Forest Gate, the team offers everything from inventory management to Smoke and CO inspection.
Contact details:
London Borough of Newham, UK
Email: [email protected]
Office Tel: 0207 760 7569
Property Inventory North London
For rental properties in the North of London, we have the following branches:
No Letting Go Barnet
With Mitchell and Gabriella Walters at the helm, No Letting Go Barnet is committed to providing detailed reports tailored to their client’s needs. With over 7 years in the property industry, Mitchell is passionate about representing his clients out in the market.
This branch covers North London, St Johns Wood, Swiss Cottage, Hampstead, Highgate, Finchley, Barnet, Hendon, Willesden, Cricklewood, Muswell Hill, Edgware and Borehamwood.
Contact details:
41 High St, Barnet EN5 5UW, UK
Email: [email protected]
Office Tel: 0845 139 1400 / 07761 236340 / 07811 209773
No Letting Go Enfield
Also run by the Mitchells, No Letting Go Enfield covers the following areas;
Enfield, East Barnet, Stoke Newington, Seven Sisters, Tottenham, Edmonton, Southgate, Welwyn Garden City, Stevenage, Winchmore Hill, South Woodford and Ilford.
Contact details:
41 High St, Barnet EN5 5UW, UK
Email: [email protected]
Office Tel: 0845 139 1400 / 07761 236340 / 07811 209773
No Letting Go Islington & Camden
Chris Ford has been busy building a strong, highly trained team around him at the Islington and Camden property inventory company. With over 23 years in the retail industry, Chris is dedicated to providing a high level of customer service.
This branch covers; Islington, Kings Cross, Haringey, Harringay, Hornsey, Upper Holloway, Archway, Crouch End, Camden, Highgate, Hampstead Heath, Holloway, Barnsbury, Tufnell Park, Highbury and Highbury Fields.
Contact details:
48 Weavers Way, London NW1 0XE, UK
Email: [email protected]
Office Tel: 07415 087316
No Letting Go Walthamstow
Walthamstow property inventory services are owned and operated by Ann Ennis who has over 45 years of experience in the property industry. The team prides itself on providing a smooth service to free up time for property professionals.
This branch covers Walthamstow, Leyton and Leytonstone.
Contact details:
Bramley Close, London E17 6EG, UK
Email: [email protected]
Office Tel: 07854 966621
Property Inventory Services South London
For landlords and letting agents looking for help managing their portfolios in South London, here’s who to turn to:
No Letting Go Battersea
Owned by Rafi Khan, the Battersea No Letting Go franchise pride themselves on going the extra mile for customers and will always try and accommodate last minute bookings.
Covering SW11 & SW18, the team provide wide-ranging services such as property visits and Legionella Risk Assessments.
Contact details:
12 Saint Olaves Road, London E6 2PA, UK
Email: [email protected]
Office Tel: 07863 357196
No Letting Go Bromley & Bexley
Abby Chilvers has worked in the housing sector for most of his life, including social housing and housing associations in London.
The Bromley and Bexley No Letting Go team are the people to go to for professional, tailor made reports.
Areas covered; Bromley, Bickley, Downham, Keston, Shortlands, Hayes, Beckenham, Eden Park, Elmers End, West Wickham, Orpington, Petts Wood, St Paul’s Cray, St Mary Cray, Chelsfield, Green St Green, Chislehurst, Swanley, Bexley, Albany Park, Sidcup and Foots Cray.
Contact details:
The Glades, Bromley, High St, Bromley, UK
Email: [email protected]
Office Tel: 07956 676 120
No Letting Go Croydon
The Croydon property inventory services branch is run by Sean Rieder and provides detailed reports, designed to protect landlords in the event of a dispute.
Covering Croydon, South Croydon, Mitcham, Warlingham, Purley, Streatham, Norbury, Thornton heath and Furzedown.
Contact details:
Beckenham Rd, Beckenham BR3 4RL, UK
Email: [email protected]
Office Tel: 07889 634974
No Letting Go Fulham
Yosha Hussain leads the No Letting Go Fulham office, providing inventory services to all letting agents, property management companies, estate agents, councils, commercial letting agents, housing associations and landlords in and around the Fulham area.
Covering SW6 & W14.
Contact details:
67c Holland Road, London W14 8HL, UK
Email: [email protected]
Office Tel: 07885 727265
No Letting Go Greenwich
From inventory management to smoke and CO reports and installation, Shewana Zaffar is more than happy to discuss your needs as an agent or landlord at the Greenwich No Letting Go branch.
This branch covers Greenwich, Woolwich, Plumstead, Blackheath and Thamesmead.
Contact details:
Tarnwood Park, London SE9 5PA, UK
Email: [email protected]
Office Tel: 07581 248953
No Letting Go Richmond
Syed and Zoofa Wasti own the Richmond No Letting Go office, providing Kingston, Richmond, Staines, Chiswick, Ealing, Surbiton, New Malden, Hounslow, Feltham, Kew, Teddington, Hampton, Worcester Park, East Molesey, Roehampton and Barnes with professional property services.
Contact details:
London Borough of Richmond upon Thames, UK
Email: [email protected]
Office Tel: 07880 343851
No Letting Go Southwark
Richard Seymour has a breadth of experience within the lettings industry and comes highly recommended by clients for his professional, reliable team at Southwark.
Covering Southwark, London Bridge, Shad Thames, Borough, Tower Bridge, Waterloo, The Southbank, Elephant and Castle, Old Kent Road, East Dulwich, Camberwell, Denmark Hill, Peckham, Herne Hill and Nunhead.
Contact details:
London Borough of Southwark, UK
Email: [email protected]
Office Tel: 0207 237 6666
No Letting Go Sutton & Merton
No Letting Go Sutton & Merton is owned & operated by Garry Lockwood. As a landlord, Garry understands the importance of a detailed inventory and takes pride in his team’s thorough, common-sense approach.
Covering Ashstead, Carshalton, Cheam, Epsom, Leatherhead, Merton, Morden, Raynes Park, Wallington, Wimbledon and surrounding areas.
Contact details:
Grove Rd, Sutton SM1 2AP, UK
Email: [email protected]
Office Tel: 0202 8234 6189 / 07905 619060
Property Inventory Services in Central London
And last but not least, here’s where you can find out property inventory services in and around central London.
No Letting Go City West End
Luke Marriott leads the No Letting Go City West End office, which offers inventory services and 360 virtual tours to all estate agents, holiday rentals and management companies.
The City West End branch covers the following areas; Victoria, Pimlico, Belgravia, Chelsea, Kensington, Mayfair, Marylebone, Whitehall, Fizrovia, Bloomsbury, Covent Garden, West End, Clerkenwell, Islington, City of London, Shoreditch and Hackney.
Contact details:
3c Great Ormond Street, London WC1N 3RA, UK
Email: [email protected]
Office Tel: 0203 151 7027
How Can I Make My Inventory Easier?
From floor planning to mid-term inspections, No Letting Go can help you stay on top of your property portfolio, even on the go!
We use the latest Kaptur technology to provide comprehensive inventories including safety reports, fire furnishing requirements and meter readings to ensure you remain compliant with current regulations.
To discover the rest of our property services in London, visit our services page and find out how we can help.
For landlords and property professionals, finding the right tenant for your rental property is fundamental for business success.
But who should be your target tenant?
It’s not as simple as finding someone who can pay the rent on time. Wide-ranging factors such as profession, marital status and long-term goals should also come into play when thinking about what you want from the arrangement and the safeguarding of your property.
Here, we look at the pros and cons of renting to different types of tenants so you can identify the right target tenant for you.
Choosing the Right Tenant
Before you start marketing your rental property, you first need to identify a target audience to gear your tenant search towards.
By identifying a specific tenant persona from the get-go, you will be in a better position to rent your property and attract your ideal tenant. Whether your first priority is the careful upkeep of your property, or to find a long-term tenant, establishing your needs and requirements at this stage will help narrow down the search.
When it comes to finding a good tenant, think about your future relationship and who you want to be dealing with on a regular basis. A good tenant looks different to different landlords. Do you want someone looking for a long-term let, or a you happy with a quick turn-around?
Whatever your needs, here are some of the pros and cons of different types of tenants;
High Income Tenants
The income of your target tenant depends largely on the type and size of the rental property you own and its location.
For example, landlords with property in central London will need to target high income tenants in order to meet monthly rent payments.
One of the biggest benefits of renting to high income tenants is that you can rely on sufficient rent return and are unlikely to have to chase up missed payments. However, a tenant with a higher income is likely to hold your property up to higher standards.
Any good landlord will be committed to ensuring their properties are pleasant, safe spaces to live in, but renting to this group requires a higher level of detail.
This means replacing carpets and furnishings more regularly and providing sought after benefits such as high-speed internet and modern security systems.
Low Income Tenants
If your property is located in a less costly area, it’s likely you will need to target lower income tenants.
Renting to tenants receiving housing benefits comes with its advantages and disadvantages;
- One disadvantage is that rent is paid to the landlord in arrears rather than in advance.
- There is also a lot of paperwork involved in renting to tenants on housing benefit and administration processes can be slow.
- Another issue is contents insurance. Premiums can rise when letting to this tenant group.
- Unfortunately, some landlords are wary of renting to tenants on housing benefit due to an assumption that their property won’t be looked after properly, and payments will be missed. However, this negative stereotype is unfounded and is down to a minority of individuals.
However, renting to this group comes will lots of benefits to landlords;
- Due to the lack of rental properties available, advertising your property as accepting housing benefit means you will have a large pool of prospective tenants to choose from.
- Tenants in receipt of housing benefit are often looking for long-term housing
- As the rental payments are made by the Department for Work and Pensions, payments should be regular and guaranteed.
Renting to Families
Renting to families comes with wide ranging benefits;
- For one, most families are looking for a long-term home as moving with children is a hassle usually best avoided.
- There has also been research to show that renting to families results in less property management time.
The downside is that with children, there usually comes more damage and wear and tear to your property. If you’re particularly precious about a certain property in your portfolio, you may want to avoid renting to large families with young children.
However, if you’re letting the property long-term, you will most likely be redecorating at the end of the tenancy agreement anyway.
Most families are looking for a rental home with a little extra space. Make sure you highlight this benefit of your property when attracting tenants. Families are also more likely to have their own furniture so may be looking for an unfurnished home.
Tenants with Pets
It could be debated what causes more damage to a property- children or pets! While lots of landlords refuse renting to tenants with pets outright, accepting these tenants may be to your advantage.
For one thing, you can charge more in rent. With rental properties that accept pets being few and far between, pet owners will expect to pay a little extra for the privilege. The extra maintenance needed allows you to justifiably charge a premium.
If you do decide to go down this route, obtaining a previous landlord reference from your potential tenants will alert you to any problems caused in the past.
Renting to Student Tenants
Students have a bad reputation when it comes to taking care of rental properties. However, the student rental market is ripe with opportunity, with student homes in high demand in University towns.
Here are some of the benefits;
- If you own property in a University town, finding tenants won’t be a problem.
- If you’re looking for short-term lets, students tend to move on after a year.
- Students are less fussy when it comes to appliances and furnishings, so if you have an older property with basic furnishings it shouldn’t be a problem. As long as your property complies with health and safety obligations and is a comfortable place to live, you won’t need to offer state-of-the-art appliances.
- Renting per room means higher returns!
But don’t forget to consider the following;
- Maintenance and repairs needed may be higher as there tends to be more individuals living in student properties.
- Students like to socialise. When renting to students you need to be aware of the neighbours as you might be called upon to deal with complaints!
- For most students, this is their first time living away from home. In place of a credit check, you will need to ask for a guarantor to safeguard your investment.
- There is growing competition in the student rental market, with purpose-built housing being created. Do your research before you commit.
Renting to Young Professionals
Young professionals are often favoured by landlords due to their independence and financial security.
Here are some of the advantages;
- While still young, this group are less likely to host big parties than students and tend to be more house proud, resulting in less wear and tear.
- With more experience behind them, young professionals are better able to deal with minor issues independently before asking the landlord for help.
- If you decide to rent an HMO property you can expect greater returns.
- Professional couples tend to be stable tenants and are better able to manage rent requirements with two incomes.
Here’s a few things to keep in mind;
- Like high income tenants, young professionals will expect certain living standards and mod cons. You may need to provide a dishwasher, high-speed internet and contemporary furnishings to attract this group.
- If your property is an HMO, you need to be aware of the added paperwork and responsibilities this requires. You may also need to consider potential conflicts between tenants.
- Young professionals tend to move jobs more often which may result in the premature end of a tenancy.
- Younger renters usually search online to find rental properties. Bear this in mind when choosing where to advertise your property.
Finding the Right Tenant
Once you’ve chosen a target tenant group, make sure you complete this checklist before renting your property;
- Meet your potential tenants face to face. It’s important to have a good relationship with your tenants and meeting in person is the best way to work out if it’s the right match.
- Ensure essential tenant checks are undertaken. No Letting Go offer a right to rent check service which is a legal requirement for landlords and letting agents in the UK.
- It’s also worth getting a credit history check and a previous landlord check to be on the safe side.
What Happens Next?
The rental property industry works both ways. If you want to attract your ideal tenant, you need to prove that you’re a responsible and organised landlord with the right safety checks in place.
No Letting Go provide a range of professional services to help streamline your workload and ensure you are fully compliant. From house viewings to inventory management, we can help during all stages of the rental process.
Browse our fully-compliant suite of letting services and feel confident that your property inventory management needs are taken care of
No Letting Go have entered the ESTAS for 2020, and now we need you to cast your votes!
The ESTAS Customer Service Awards are one of the biggest events in any property professional’s calendar. Celebrating exceptional customer service across the property sector, from estate agents to conveyancers and industry suppliers, the ESTAS help companies like ours maintain a high standard of care.
Here’s more about the awards and how you can get involved;
Update: No Letting Go Shortlisted for ESTAS Awards
We’d like to thank you all for your support over the last few months, your votes really made a difference as we are proud to announce that No Letting Go have been shortlisted for the ESTAS awards as a supplier to the Letting industry.
The No Letting Go team will be attending the awards dinner this May, so check our social media channels for updates.
What are the ESTAS?
The annual ESTAS awards take place in Spring and Autumn, attracting the top players in the UK’s property and lettings industry.
The purpose of the awards programme is to celebrate excellent customer service and recognise the companies going above and beyond for their clients.
How Does it Work?
Once a company has signed up to the ESTAS programme, they are then open to receive feedback from their clients and customers.
The awards are based purely on feedback from customers, ensuring honesty and transparency in the voting process. All reviews and votes will be verified by the ESTAS group.
Once all reviews and votes are counted and compared across the other property companies in the running, the winners are celebrated at the prestigious ESTAS awards ceremony.
The ESTAS Awards Ceremony
Over 1000 guests gather for the ESTAS Estate & Letting Agent Awards in May where property TV personality, Phil Spencer presents the award.
The ESTAS conveyancer awards are held in October.
Why Should I Vote?
For landlords and property professionals, reviewing the companies you work with will help improve overall customer service in the industry.
By providing honest feedback from clients and customers, the platform encourages agencies in the property industry to constantly improve their customer care. The official ESTAS stamp means that all feedback is authorised and regulated.
At No Letting Go, keeping track of our performance only makes us want to strive for more and provide the best services for our clients.
For prospective tenants, the home moving process can be stressful and complicated without a little help from the right places. The ESTAS provide a platform for honest feedback, helping you find trusted professionals. This gives you the peace of mind you need that your chosen property professionals are up to scratch.
Why No Letting Go?
At No Letting Go, we’re dedicated to providing the best customer service for our clients and customers. Across all of our branches throughout the UK, our franchisees receive extensive training in how to deliver our services and put the customer at the heart of everything they do.
Here’s a little reminder about the services we provide;
Professional Inventory Services
We offer a professional, unbiased property inventory service to help settle disputes through effective negotiation and provide the evidence needed for end of tenancy deposit claims. Using the very latest technology and audit tracking, our reports act as your compliance manager, including relevant health and safety checks.
Health and Safety Reports
Health and safety reports include Smoke and C0 reports, HHSRS and Legionella risk assessment.
Mid-Term Reports and Inspections
Reports and inspections ensure tenants are meeting their contractual obligations. They also check the wear and tear of a property and assess the satisfaction of tenants.
Pre-Check Outs
Our pre-check out service ensures that tenants are aware of how the property is expected to be returned at the end of the tenancy. This helps to prevent disputes before issues arise.
Open House Viewings
We can provide and facilitate property viewings on the landlord or estate agent’s behalf.
UK Branches
We have over 65 No Letting Go offices throughout the UK lead by dedicated franchisees with excellent knowledge of the local property market.
At local level, we pride ourselves in the turnaround time of our services. We achieve better or equal returns of our reports with our service level agreement time over 98.4% of the time.
Real Time Support
We offer real-time support for landlords and property professionals via a live and online support centre to get you the help you need instantly.
Latest Property Technology
We use the latest in property inventory systems to collect, prepare, report and manage information. The Kaptur system is designed for busy property professionals, helping to streamline your workload.
Previous Awards and Recognition
We’re proud to be Lettings Supplier of the Year 2016 and Best Inventory Supplier 2009 award winners. We’re also accredited by Safe Contractor, the British Franchise Association (BFA), Property Redress Scheme (PRS) and are regulated by Association of Residential Letting Agents (ARLA:PropertyMark).
Supporting No Letting Go
No Letting Go have an exceptional record for reliability, quality and professionalism. We have had less than 0.001% of reports losing a dispute since we started (as reported to us) and had no reported full lost cases as a result of using the complete No Letting Go service.
But don’t just take our word for it! Head over to our website where you can find customer testimonials and a full list of our property management services.
If you’ve worked with us or used any of our services, we’d love some feedback! Vote in the ESTAS awards 2020 to get your voice heard!
Landlords and property professionals get ready!
Thanks to the introduction of the Tenant Fees Act on 1st June, you’re likely to see an influx of tenants looking to benefit from this ban on tenant fees.
Recommendations from No Letting Go have recently been featured in the Property Reporter, exploring the impact of this upcoming ban on tenant activity and how landlords and property professionals can get prepared.
Read on to find out how to prepare for the tenant fees ban with our handy quiz and guide.
What is the Tenant Fees Act 2019?
The Act sets out new rules and standards for landlords and letting agents, banning several upfront fees.
This ban includes the following:
- Security deposits must not exceed the cost of five weeks rent
- Holding deposits must not exceed one weeks rent (and should be refundable to the tenant)
- The fee to change a tenancy will be capped at £50
Any breaches to these new standards could result in hefty financial penalties from the enforcement authorities, and landlords will be unable to seize possession of a property through section 21 notices until they have repaid these charges.
When is the Tenant Fee Ban Coming In?
The Tenant Fees Bill was first proposed by the government in 2017 with the aim of making renting more affordable for tenants.
The Tenant Fee Act comes into force on 1 June 2019 from which date landlords and lettings agents will no longer be allowed to charge fees as described above.
Tenant Fee Ban Update: Impact on Tenant Activity
Research from the Deposit Protection Service (DPS) identified a lull in rental activity during the first quarter of 2019 which they attribute to tenants delaying moving until this ban becomes law on 1st June.
According to Nick Lyons, No Letting Go’s CEO;
“It’s no surprise to see shrewd tenants delaying moves until after the fees ban and deposit caps are introduced on 1st June. The upfront cost of moving between rental homes can be high – particularly in London and the South East – so renters will do anything they can to keep costs down, even if that means putting their move on hold for a few months.”
The Impact on the Private Rented Sector
With potential tenants waiting to make their move, landlords and property professionals will need to prepare for a surge in activity after 1st June.
It’s likely that tenants have continued their property search over the last few months and will be ready to begin the rental process as soon as the ban is in place.
This swell in tenants could be an exciting time for landlords and property professionals, with lots of potential profits on the horizon. The better prepared you are as a landlord to take this on, the more you can benefit from this demand.
How to Prepare for the Tenant Fees Act
The first thing you can do as a landlord or property professional is to ensure you are fully aware of the details of the ban and which fees are prohibited payments.
The Tenant Fees Act Quiz
Here at No Letting Go, we’ve put together a useful quiz including all the important points you need to remember about the upcoming Act.
This short, multiple choice quiz consists of 15 questions encompassing everything from tenancy deposits to permitted payments.
Another way to stay ahead of the curve is to outsource important reporting and services to the experts.
The Importance of Professional Inventories
With deposits being capped at five weeks rent, landlords and letting agents will need to take extra precautions when it comes to protecting their rental properties.
If you own property in locations such as London or the South East, this change could make a difference to the amount of deposit you can ask tenants to pay. To compensate, having a comprehensive inventory in place can help when it comes to making deposit deductions.
No Letting Go provide independent inventory reports detailing the condition and contents of your property at the start and end of the tenancy. Using the latest software, the report contains extensive written and photographic evidence in addition to meter readings and safety compliance checks.
The benefit of investing in a professional inventory service is that an unbiased account can help prevent and resolve any conflicts that may arise.
For lettings agents, partnering with us could save time and money at what looks set to be a busy period this June. Outsourcing this administrative work will free up time to provide a personalised service to your clients.
Get Prepared with No Letting Go
To ensure you have everything in place before 1st June, it’s best to start preparing now. Once you’ve got clued up and taken our quiz, it’s time to think about streamlining your workload.
No Letting Go provides services encompassing everything from right to rent checks and house viewings to unbiased property inventory reports.
Browse our full list of services here to find out how we can help you navigate this transition.