Welcome to No Letting Go, the UK’s leading provider of professional property inventory services. Our network of independent, impartial inventory clerks helps landlords, letting agents, and property managers protect their properties, their tenants, and their reputations.
Whether you manage a single buy-to-let or a national portfolio, our expert clerks deliver consistent, detailed, and legally compliant inventory reports—helping you stay protected and compliant from move-in to move-out.
What Are Property Inventory Clerks?
A property inventory clerk compiles detailed, unbiased reports documenting the condition and contents of a rental property. These reports are used to protect both landlords’ assets and tenants’ deposits, and are essential in the event of any dispute.
Key services include:
- Inventory & Schedule of Condition Reports – Baseline documentation before tenancy begins.
- Check-In Reports – Verifying the property’s condition at move-in, recording meter readings, and key handover.
- Mid-Term Inspections – Monitoring how the property is being maintained during the tenancy.
- Check-Out Reports – Comparing the property’s condition at the end of tenancy to support any deposit deductions.
Each report includes time-stamped photographs, meter readings, and observations on cleanliness, damage, and wear and tear. These documents are vital for managing tenant expectations, minimising disputes, and safeguarding deposit deductions under tenancy deposit schemes.
Why Inventory Reports Matter
With increased legislation and growing tenant awareness, thorough property documentation is no longer a “nice to have”—it’s a must-have.
Inventory documentation isn’t just a formality – it’s a vital legal safeguard:
- It helps landlords recover costs for damage that exceeds fair wear and tear.
- It protects tenants from unfair deposit deductions.
- It provides objective evidence used in Tenancy Deposit Scheme (TDS) adjudications.
- It supports insurance claims for accidental damage or loss.
No Letting Go’s reports are trusted by landlords, letting agents, and deposit scheme adjudicators alike for their accuracy and impartiality.
The Legal Edge
Since the introduction of Tenancy Deposit Protection laws, a properly documented check-in and check-out process has become critical evidence in deposit disputes.
Inventory reports by qualified clerks can make or break a landlord’s claim – and ensure a tenant’s right to a fair return. Our reports are created with these legal standards in mind, giving our clients peace of mind and protection.
Why Choose No Letting Go?
We’re proud to be the UK’s largest inventory provider, offering a nationwide service with local expertise.
Here’s what makes us different:
- Accredited, trained clerks with full insurance
- Impartial and independent – no conflicts of interest
- Reports powered by Kaptur – our own industry-leading tech
- Fast turnaround with secure online delivery
- Additional services: Legionella checks, Smoke & CO alarm testing, Right to Rent checks, and more
Whether you use us for one property or fifty, you’ll receive the same high-quality service every time.
How It Works
Step 1: Book Your Service
Online, by phone, or through your letting agent.
Step 2: We Attend the Property
Our clerk conducts a thorough inspection using our Kaptur software and digital tools.
Step 3: Receive Your Report
Reports are uploaded, reviewed, and shared digitally—ready to download, sign, and store.
Step 4: Use Reports with Confidence
Our documentation stands up in deposit disputes, protecting your interests and offering clarity for all parties.
What Our Clients Say
“No Letting Go’s reports have been a game changer for our agency. Clear, detailed, and fast.” – Letting Agent, London
“I wouldn’t rent a property without an inventory clerk now. It protects everyone.” – Private Landlord, Bristol
Book an Inventory Service Today
No Letting Go provides trusted inventory services across the UK. To book or speak to your local team.
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Supporting you and protecting your property are our top priorities.
Get in touch and let us know how we can help.