Perhaps one of the most sensitive and potentially litigious times for landlords and tenants comes at the end of a tenancy, when the state of a property or its fittings can put a deposit at risk, leading to disputes.

A checkout report completed by an impartial party can help avoid this potential issue by providing an objective view of the condition of the property and define who is responsible for any costs.

What exactly is a checkout report?

This report is done at the end of a tenancy and provides a thorough record about the state of the property on the departure of the outgoing tenants. Each room is inspected and graded with the assessment of specific items, clearly stating whether any action required. The resulting report provides clear evidence to justify a deduction from the tenant’s deposit. It also provides information to the landlord of what action needs to be taken before the next tenants arrive.

The checkout report, together with an inventory at the beginning of a tenancy, provides evidence of when any damage may have occurred and so who is liable. If there is a dispute, these documents can be used as part of any adjudication process.

What does a checkout report include?

A checkout report provides a detailed description of damage, maintenance and cleanliness. As the reports are written in detail and contain photographic evidence, they offer a definitive set of findings from the checkout inspection.

It can be difficult for a landlord to make an objective assessment of acceptable wear and tear, but an independent assessor completing a checkout report will use their experience to make a fair judgement. Tenants can also be assured that there is nothing for the assessor to gain from the decisions they make regarding responsibility.

What are the benefits of a checkout report?

The great thing about Checkout Reports is that there are benefits for both parties:

  • Reports can be completed by independent specialists to reassure tenants of the fairness of the checkout process.
  • Tenants are more likely to agree with the Checkout Report findings if they see a fair assessment has been completed.
  • A good checkout report process helps maintain a positive relationship between tenant and landlord.
  • They prevent unnecessary costs and saves time for the landlord.
  • They make the transition between consecutive tenants smoother, with the reports identifying early on any action to be taken before the next tenants arrive.

At No Letting Go, our trained inventory specialists provide a comprehensive Checkout Report and a service that both tenants and landlords can have confidence in. Their accurate and timely information to landlords and tenants facilitate a smooth and amicable departure the rental property.

No Letting Go

If you would like to find out more about how No Letting Go could become your property management partner, with our local and national network of specialists streamlining your costs, reducing your workload and keeping accurate inventories for your properties, then contact us today.

In England and Wales, Public Health England confirmed 359 cases of Legionnaires’ Disease, with 25 leading to death. The financial consequences to those held responsible for the infections were serious, but as a landlord, are you also in danger of breaking the law?

What is Legionella?

Legionnaires’ disease is a potentially fatal type of pneumonia caused by the Legionella bacterium. It can spread in small airborne droplets of contaminated water which people inhale. These droplets can be produced by water outlets in the home, such as taps and showerheads. It can also be caught by drinking contaminated water. Legionella can cause coughs, shortness of breath, fever, muscle aches and, in the worst cases, to death.

Any man-made water system can provide an environment in which Legionella bacteria can grow, with the right temperature and nutrient sources, such as rust, sludge, scale or biofilm). The more it can multiply, the greater the risk of exposure. For this reason, the water systems and outlets of a rented property need to be properly maintained and checked.

What does the law say?

If you are a landlord and rent a property or even a room within your home, you have a general legal responsibility under Section 3(2) of the Health and Safety at Work Act 1974 (HSWA) to ensure the health of your tenant by preventing their exposure to health and safety hazards in your property. There is also specific guidance for Legionnaires’ disease:

  • Control of Substances Hazardous to Health Regulations 2002 (COSHH): This refers to hazardous substances, including biological agents such as the Legionella bacterium. It requires the landlord to identify and assess the risk to others on their property and to implement any necessary measures to control risk.

 

  • L8 Approved Code of Practice (3rd edition) (ACOP): Published in 2001 and updated in 2013, this guidance stipulates a duty for landlords to carry out a risk assessment on tenants’ exposure to Legionella.

The penalties of failing to carry out a legionella risk assessment

If the Health and Safety Executive can prove that you, as a landlord, did not take adequate steps to control the risk of Legionnaires’ Disease, you can be liable to up to two years in prison, and an unlimited fine or both.

In 2016, one well-known company was fined nearly 2 million pounds for failing to take adequate measures to prevent a Legionella outbreak. That’s not even mentioning the damage done to reputation, business profits and the potential for legal action by the injured person.

A legionella risk assessment from No Letting Go

As well as our comprehensive range of services to private landlords and letting agencies nationally, including inventory management, No Letting Go also offer legionella risk assessment visits.

All of our inspectors are City and Guilds qualified, and they will give you clear, concise and comprehensive reports that highlight any risks and explain any actions you need to take to meet your recommended safety requirements.

If you want the peace of mind knowing your property is safe from the risk of Legionnaires’ disease, then contact us today.